21.co.uk Sister Sites 2023
Slot Boss made a grand entrance into the online gaming world in 2016, courtesy of LeoVegas. With a sleek, slots-focused aesthetic, this platform commands attention in the digital casino landscape, presenting a vast array of gaming options right on the front page for immediate access. Ever since its inception, Slot Boss has accumulated a mix of commendations and critiques, demonstrating an ability to engage a significant player base more effectively than many newcomers to the scene. The casino offers a comprehensive support system, including a detailed FAQ section, live chat, email, and telephone assistance, ensuring players’ queries are addressed with efficiency and ease.
The website’s design, with its crisp white and blue theme, is not only pleasing to the eye but also thoughtfully laid out. Players can effortlessly search and filter through the games, making for a user-friendly experience that enhances the overall gaming journey. Additional features and a streamlined interface further solidify Slot Boss as a formidable presence among the 21.co.uk sister sites, setting a high standard for what a modern online casino should offer.
Bet UK strides into the arena as a sports-focused member of the 21.co.uk sister sites, also featuring a robust selection of slots and classic casino games. For newcomers, Bet UK extends a warm welcome with its current sign-up proposition: place a £5 bet and receive £5 free for sports enthusiasts, along with ten complimentary spins for slot spinners. While Bet UK has ventured into sponsorship, supporting well-known football teams such as Swansea FC, various darts players, and MMA combatants, these efforts haven’t quite catapulted the brand to the household name status enjoyed by giants like William Hill and Ladbrokes.
The brand’s foray into the tightly-knit sports betting market appears to be a belated endeavour, so far lacking the vigour necessary to make significant waves in an industry where timing and brand presence are crucial. Yet, Bet UK continues to carve out its niche, offering a quality experience that could, with strategic marketing and continued development of its service offerings, see it rise in prominence within the competitive sports betting and casino landscape.
It might be technically accurate to describe LeoVegas as one of the 21.co.uk sister sites, but it does the casino a disservice. This brand stands apart, distinguished by a platform that’s a cut above in sophistication and gaming innovation. As a globally recognized iGaming brand, LeoVegas doesn’t merely echo the offerings of its counterparts; it transcends them with a premium gaming experience that’s far from the lesser-known casinos and betting sites around it. Its reputation for quality is not undeserved; LeoVegas has been lauded for its user-friendly interface, a vast array of gaming options, and a commitment to mobile-first innovation, setting a high bar in the online casino world. This commitment to excellence has garnered a loyal following and an array of industry accolades, solidifying LeoVegas not as a mere extension of the 21.co.uk family but as a pioneering force in its own right.
While we’re happy to give LeoVegas the praise it deserves, we’re also happy to give the brand a little advice; it’s high time that the LeoVegas homepage received an overhaul. It’s too plain for a casino of such grand standing, with too much unused white space. Lions aren’t timid creatures, and an iGaming brand that takes inspiration from lions shouldn’t be afraid to roar.
Pink Casino brands itself as a chic and inviting online casino, tailored primarily towards a UK audience seeking a blend of traditional and modern gaming experiences. The casino’s interface is intuitive, with a vibrant pink theme that stands out, aiming to create a warm and friendly gaming atmosphere. It offers a diverse range of games, including popular slots like “Starburst” and “Gonzo’s Quest,” alongside classic table games and a live casino option that brings the thrill of real-time play into players’ living rooms. Promotions are a significant draw here, with Pink Casino offering a variety of bonuses, including a no-deposit welcome bonus that allows new players to try out games without immediate investment. Regular players can enjoy ongoing promotions and exclusive offers, keeping the gaming experience fresh and rewarding.
The current version of Pink Casino is a fairly significant departure from the original version of the site, which used a much hotter shade of pink as its signature shade and marketed itself as being specifically for female players. That female focus has gone out of the window now, so Pink Casino is as open to players of all genders as any of the other 21.co.uk sister sites. It’s probably the second most popular of the casinos on this platform behind LeoVegas – but the next site might soon change that.
BetMGM is the most recent arrival in the 21.co.uk sister sites family, but its newness doesn’t mean that it’s the least popular. The MGM brand is familiar even to those who’ve never played at an online casino before thanks to the many years that it’s been active in Hollywood. BetMGM is an extension of that same MGM brand, and has been a massive name in Las Vegas for years. In 2023, the brand decided that the time was right to make a big move into the UK market, and it didn’t so quietly. The arrival of BetMGM was announced in a series of television commercials starring the actor and comedian Chris Rock, which meant that the brand’s profile went from zero to one hundred in no time at all.
The ownership situation behind BetMGM is complicated. Here in the UK, BetMGM is one of the 21.co.uk sister sites and is listed on the UK Gambling Commission licence of LeoVegas Gaming PLC. In the United States of America, LeoVegas is seen as a smaller gambling brand under the BetMGM umbrella. There’s also a connection between BetMGM and Entain Plc, but let’s park that for now before things get too complicated! The bottom line is that BetMGM is a glamour brand, and promises players the best that this network has to offer.
Can 21.co.uk Be Trusted?
21.co.uk is a 3 Star trusted casino.
|1. UKGC License||21.co.uk is one of the casinos listed on the UK Gambling Commission licence of LeoVegas Gaming Plc (no. 39198).|
|2. UKGC Fines||LeoVegas Gaming Plc was fined £1.32m by the UKGC in July 2022 after being found to have broken licence conditions that govern customer interaction, customer identification, and the prevention of money laundering. The operator also received a formal warning, and was forced to accept the imposition of additional licence conditions.|
|3. Customer Service||21.co.uk offers live chat and email assistance, but you can’t speak to the casino over the phone.|
|4. Trustpilot Score||After over 1400 reviews, 21.co.uk has a Trustpilot score of 2.6 out of 5.0. That’s a little below average.|
|5. Company Location||LeoVegas Gaming Plc can be found in the iGaming haven of Malta.|
|6. Visible Promo T&C’s||Every promotion available at 21.co.uk has its terms and conditions clearly stated.|
|7. Social Media Presence||The casino abandoned its Twitter/X.com account in 2021, and then gave up on Facebook in 2022.|
|8. Number of Sister Sites||LeoVegas Gaming Plc operates five 21.co.uk sister sites.|
|9. Games portfolio||The homepage of the casino states that there are around four hundred games to choose from, which is a smidge below the UK average of five hundred.|
|10. Gamstop links||While a clickable GamStop logo appears in the footer of 21.co.uk, it’s small and grey-on-black, making it hard to spot.|
|Overall SCORE >||★★★★★ – 3/5 Stars|
21.co.uk Review 2023
The name of 21.co.uk suggests that players should expect a fairly traditional casino. That’s what “21” is shorthand for in the iGaming world – it’s a nod to players that the site specialises (or should specialise) in table games – specifically blackjack. We’re pleased to say that 21.co.uk isn’t a letdown in that respect – it has plenty of table games and live dealer games to play with, including several popular variants of blackjack. It takes more than that to keep players happy and loyal in the current era, though, so what else does the casino have up its sleeve?
21.co.uk Welcome Offers
21.co.uk used to be a little shy compared to its sister sites when it came to its sign-up promotion, but we’re happy to confirm that isn’t the case any longer. The current 21.co.uk welcome promotion is a one hundred per cent matched first deposit, called at a maximum value of £50. The offer is subject to a minimum deposit of £10, and the bonus funds can only be spent on live casino games. The maximum cash value of the promotion is £50 no matter how much more than that you might win at the tables, but anything you do win has to be wagered x40 before you can withdraw it. The promotion comes with £6 in free live casino chips, which expire in 72 hours if they’re not used. Winnings from those chips have a lower wagering requirement of x10.
21.co.uk is owned by LeoVegas Gaming PLC
21.co.uk is one of the lesser-known online casino brands from the gaming giant LeoVegas Gaming PLC – you can probably guess from their name which the most renowned ones are! Other 21.co.uk sister sites include Bet UK, Pink Casino, BetMGM, Slot Boss, and of course, the flagship mobile-friendly platform, LeoVegas. Even though there are some definitively British brands in their portfolio, LeoVegas Gaming PLC is located in Sliema, Malta. In addition to their licence from the Gambling Authority in Malta, 21.co.uk sister sites are also fully licenced by the UK Gambling Commission – the very same gambling commission which handed over a £1.32 million fine due to the casino and sportsbook brand operator’s (at the time) lax approach to preventing responsible gambling.
LeoVegas Gaming PLC’s failure to protect their vulnerable players and check where their funds were coming from earned the casino brand operator their first sanction in 2022. But rest assured, the 21.co.uk sister sites have straightened up their act since their first black mark. Before that, their practices had appeased the UKGC since they gained their first licence in 2014. At the time of writing, there are 35 big gaming partners adding content to LeoVegas Gaming PLC’s platforms, including Push Gaming, Quickspin, Reel Play, WMS, Red Tiger Gaming, NetEnt, IGT, Realistic Games and Blueprint.
21.co.uk Monthly Promotions
Newton’s third law of motion states that for every action, there is an equal and opposite reaction. You probably weren’t expecting physics chat on a page about an online casino, but we have reason for invoking the law; it applies to the promotions at 21.co.uk. When the casino boosted the value of its welcome promotions, it simultaneously did away with all of its other promotions. While there was never anything that resembled a formal loyalty or VIP reward scheme at 21.co.uk, the casino used to pride itself on having a different promotion available for every day of the week. These days, it doesn’t offer anything other than the welcome promotion. We’re not sure why the casino decided to trim down its bonus portfolio like this, but it makes it a lot harder to imagine that it’s able to retain players for the long term.
21.co.uk: Pros and Cons
• Minimalist and modern design.
• Great range of live casino games, including some which are exclusive to the casino.
• No promotions other than the welcome offer.
• Withdrawals are slow.
Featured Slots and Casino Games
Unlike most online casinos, 21.co.uk promotes the live casino content above all else. Along with the favourite familiar titles, there is also a host of live content that is completely exclusive to 21.co.uk. Some of the top exclusive live casino games include Exclusive Live Roulette, which can be played from as little as 20p, or as much as £5,000. Exclusive Blackjack, Exclusive Infinite Blackjack, Exclusive Speed Blackjack and Exclusive Private Blackjack, which require a minimum buy-in of £100.
In the online slot game category, things get slightly more classic. The top games have all been with us for a while, including Wolf Gold, Fishin Frenzy, Rich Wilde and the Book of Dead, Rainbow Riches, 9 Pots of Gold and Pixies Forest. However, there are some slightly new additions to the unfilterable portfolio, including Piggy Pop, Deal or No Deal Megaways, Evil Goblins, Jammin Jars and Lollipop. All of the jackpot online slot games award prizes from the Jackpot King prize pool; the best of them include Reel King Mega Jackpot, The Goonies Jackpot, Cash Volt Jackpot and Rainbow Jackpots Power Lines. Additionally, there is a modest selection of video table games for the more antisocial table game players, and a selection of Slingo titles, including plenty of the cult hits, such as Slingo Reel King, Slingo Rainbow Riches and Slingo Fluffy Favourites. 21.co.uk does also claim to offer a premium betting service, although how it can claim that with no promotions available to sports bettors is dubious.
Deposit and Withdrawal Methods
One of the biggest problems at 21.co.uk is the amount of time it takes for the casino to process withdrawals. Finding an acceptable transaction method shouldn’t be a problem – the site accepts PayPal, Visa or Mastercard debit or old-fashioned bank transfers – but no matter which method you settle on, you’re looking at a turnaround time of five working days. Unless you withdraw on a Monday and get your money on Friday, that means a full week before you get your hands on your money. Given that the best casinos in the modern marketplace are able to provide instant withdrawals, 21.co.uk comes across as being stuck in the past.
21.co.uk Customer Support and License
The casino doesn’t offer up a phone number for players to call when they’re in need of assistance, but live chat is available all day, every day via the button that appears in the bottom-right corner of the homepage. If you can’t get it working for any reason or you’d prefer to send an email, the correct address is [email protected]. The licence that covers 21.co.uk is UK Gambling Commission licence 39198, which belongs to LeoVegas Gaming Plc. The operator was fined by the UKGC in July 2022, details of which are highlighted in red in the above table. All of the 21.co.uk sister sites are covered by the same licence.
21.co.uk – The Verdict
The best reason to play at 21.co.uk is for its live casino content. If you want to use a LeoVegas Gaming Plc casino for any other reason, you might be better served going to either LeoVegas itself or BetMGM. It’s not that 21.co.uk is particularly bad at anything it does; it just doesn’t have the sparkle that we’re used to finding at top UK-facing online casinos. It’s too slow with processing withdrawals, and it doesn’t have enough promotions to make the casino feel special. We’re sure you can play and win here if luck is with you, but you could be playing and winning on a bigger stage with the two other casinos we mentioned.
- 26-Oct-2023 by Stephen:
I’m really impressed with 21.co.uk, from their amazing support to the overall site experience. I’d definitely suggest giving it a try. – source: Trustpilot
- 24-Oct-2023 by Bryony:
I’ve had some great wins here, but the inconsistency in withdrawal times, ranging from an hour to 12 hours, is a bit of a letdown. – source: Trustpilot
- 11-Oct-2023 by Ben:
My experience with 21.co.uk has been great, especially with the fast payouts. I would highly recommend it. – source: Trustpilot
- 09-Aug-2023 by Mandy:
I had a nice big win here and I love the variety of games on offer. The fast payout is a bonus and I’ve never encountered any issues with the site. – source: Trustpilot
- 30-Jul-2023 by Jordan:
I’m warning others based on my experience: if you win, they may just ban your account and withhold your winnings. After a successful roulette session, my account was locked and despite repeated attempts to contact customer service, I’ve been left in the dark with no updates. – source: Trustpilot
- 27-Jul-2023 by Laura:
I advise against using 21.co.uk. The terms and conditions are tricky, especially the part where you have to wager your deposit 30 times to receive any bonus. Plus, the customer service is just dreadful. – source: Trustpilot
- 21-Jul-2023 by Darrell:
The online games are great, and I appreciate the quick deposit and withdrawal process. The website is user-friendly, and the chat support is helpful. – source: Trustpilot
- 13-Jul-2023 by James:
Playing Blackjack against Vinnie Jones was a highlight for me; it added an extra layer of fun compared to the usual live dealer games. – source: Trustpilot
- 10-Jul-2023 by Andy:
Be wary of this site. I was unknowingly opted into a jackpot with a 9p stake per spin, which I didn’t agree to. After noticing the extra charges and raising it with live chat, their response was dismissive. I’ve decided to close my account and wouldn’t recommend them. – source: Trustpilot
- 10-May-2023 by Mrs Taylor:
I had an excellent service experience today. As a newcomer, I deposited £50 and won just under £3000! Claudia from LiveChat was incredibly helpful, expediting my withdrawal process, and I received my money almost instantly. The customer service was exceptional. – source: Trustpilot
21.co.uk – A Deeper Dive
Launched in 2013, 21.co.uk casino has carved out a stellar reputation within the online gaming sphere, captivating a diverse audience with its polished interface and a suite of top-tier games. The casino’s ascent to fame has been significantly bolstered by its strategic promotional campaigns. Integrating a sportsbook alongside its casino offerings, 21.co.uk has become a familiar presence on television, particularly through its sponsorship of football-related sports events, with ITV 4 being a notable channel for its advertisements.
The casino’s website hosts an informative blog brimming with the latest updates on forthcoming events and promotions. This resource is a treasure trove of insights, from game-playing guides to the latest game releases and promotional offers. It also serves as a bulletin for new collaborations with software developers, making it an essential stop for players keen on staying informed.
On social media, 21.co.uk is a hive of activity, keeping followers abreast of the latest casino news and upcoming promotions through platforms like Facebook, Twitter/X.com, and YouTube. The casino’s live casino shows are a particular highlight, frequently streamed on YouTube, offering a glimpse into the high-quality live gaming experience 21.co.uk provides.
2018 – Sponsor Ad for ITV4 Nights
The 2018 ITV4 Nights sponsorship spot is a testament to the casino’s commitment to sleek, high-quality visuals, with an advertisement that mirrors the casino’s chic aesthetic. The ad is minimalistic, featuring only a model and the sponsorship message, yet it leaves a lasting impression with its striking cinematography.
2018 – 21.co.uk sponsors A Coverage on ITV4
In another 2018 campaign, 21.co.uk sponsored a football broadcast on ITV4, aligning with the casino’s sportsbook section. The ad features the casino’s signature soft teal tint, underscoring the dynamic and visually compelling nature of the sports it supports.
2019 – Short Welcome Offer Ad
The 2019 welcome offer advertisement captures a riveting moment between player and dealer, with the outcome of the game holding viewers in suspense. The ad then transitions to detail the casino’s enticing welcome bonus, all set against the casino’s distinctive theme of dark hues accented by light blue. The commercial also conscientiously displays the terms and conditions, setting clear expectations for new players.
Only for the UK
21.co.uk operates under LeoVegas Gaming PLC from Sliema and, true to its name, caters exclusively to the UK market. Since its inception, the casino has made a conscious choice to focus solely on UK players, a decision that, while limiting its global reach, promises a tailored and exceptional gaming experience for the local audience.