What are players saying about 5Dimes Group casinos?
Here are our condensed / readers digest summaries of recent player reviews of 5Dimes Group casinos.
- 30-Mar-2021: 5Dimes Casino by Brendon:
I played on this casino a while ago and did not like this casino but I recently gave this casino another chance, the gaming experience on this casino is much better and the players also get popular games from the gaming industry. – source: TrustPilot
- 07-Oct-2020: 5Dimes Casino by Erin:
A fun gaming experience is available for all the players on this casino but the process on this casino is just a hassle, the players can get much more satisfying gaming experience from other popular casinos. – source: TrustPilot
- 04-Jan-2020: 5Dimes Casino by James:
This online casino is 100% trustworthy and it offers the best lottery odds for the players, this casino also offers a seamless sportsbook experience for the players. – source: TrustPilot
- 23-Jun-2020: 5Dimes Casino by William:
Only issue that I faced on this casino is the process of authorization because it takes a lot of time, other than this the gaming sessions on this casino are amazing as it manages to provide very interesting variety of games. – source: AskGamblers
- 11-May-2020: 5Dimes Casino by Frank:
It is impossible for me to withdraw my winnings because of the verification process, as this website keeps asking me for verification again and again. – source: AskGamblers
- 04-Jan-2019: 5Dimes Casino by Krisit:
The website does not provide good support service and the staff on this service is rude towards the players, the website also have weird rules for withdrawal. – source: AskGamblers
- 10-Sep-2018: 5Dimes Casino by Ardino:
I deposited some amount on this online casino and won $500 but when I tried to withdraw my winnings they locked my account, I talked to the staff but they did nothing. – source: AskGamblers
- 28-Apr-2018: Sportbet Casino by Conan:
Huge variety of games is available for the players to enjoy at this casino, all of the games are from well-known providers. But the website of this casino is not secured by a modern security system. – source: AskGamblers
- 20-Oct-2015: Sportbet Casino by Ben:
All the gaming features are amazing on the Sportbet Casino but this casino lacks fast withdrawals, the players are charged with withdrawal fees everytime they request a withdrawal. – source: AskGamblers
- 17-Aug-2015: Sportbet Casino by Karl:
This casino offers news related to games on its website which allowed me to choose the best option, the withdrawals on this casino are also fast. I have withdrawn many times from this casino. – source: AskGamblers
5Dimes Casinos 2022
This is the original 5Dimes Group Casino from 1996. Since it bears the name of its parent company, it can be thought of as the flagship brand. There’s a live casino and a small range of slots for customers to play with here, but the focus on the site’s activity is sports betting. Unusually for a modern sportsbook casino site, there’s more attention paid to American sports than European sports like football. Land on the homepage and the first thing you’ll see is a list of all the upcoming basketball fixtures all the way down to college games.
The casino’s range of promotions, which include “free” 8th and 9th deposits and 21% rebates on losses in the slots and live dealer sections, suggest that the site’s owners are aware of what a modern casino ought to offer. The last-generation design of the site, though, is hard to overlook.
Island Casino doesn’t openly promote itself as a 5Dimes Group Casino and even claims to be owned by Island World NV in Curacao, but we’ve been able to verify that both the casino site and Island World NV ultimately belong to the 5Dimes Group. Tell-tale signs include the similar presentation and colour scheme of the website and the identical (save for the brand name) wording of the affiliate page.
Island Casino essentially has the same content as 5Dimes but is presented in a way that makes the slots and live betting more prominent than sports betting. The full 5Dimes sportsbook is still there, though, accessible through a link at the top of the page.
SportBet takes the same approach as Island Casino to obscuring its links to 5Dimes, with the footer of the homepage claiming that the site is owned by “Sportbet Sports Betting.” Click on the affiliate page, though, and you’ll see that they forgot to change the word “5Dimes” for “SportBet” when copying and pasting information across. Also, the phone number for customer service is identical.
SportBet has an even heavier focus on sports betting than 5Dimes does, although you’d expect that from an online casino site with this name. There are multiple categories and sub-divisions for sports betting from all over the world, but there are also still dedicated sections for casino and live dealer games. The site’s design, though, would have looked dated even in 2010.
The BetAnySports site is an example of the 5Dimes Group finding multiple ways to present the same thing. It’s a sports-focused website with a basic design and a primary focus on sports that are popular in the United States of America. That makes more sense here than it does with the company’s other sites, as this is the only 5Dimes brand that’s still available in the USA.
If there’s anything here to distinguish BetAnySports from the rest of the 5Dimes lineup, it’s the fact that the site has access to a lottery as well as the usual sportsbook, live dealer, and slots games. If you’re specifically looking for slots and games that work well on mobile devices, head for the “pocket casino” link.
It’s almost impossible to separate 5Dimes Group from the 5Dimes Casino that the company is best known for owning and operating. It’s also difficult to prove that the company operates other casinos and sportsbooks, but it does. This is a very old-school casino operator, and we don’t just mean “old school” in terms of the way it operates; we mean in terms of how long it’s been around. The 5Dimes Group was founded in San Jose, Costa Rica, in November 1996 and launched the 5Dimes Casino that same month. That makes it one of the oldest casino sites on the internet.
Having a physical address and a telephone number was considered more important 25 years ago than it is now when it comes to gaining customer trust. That’s good news for customers of the 5Dimes Group, who can contact any of the company’s casinos by email, telephone, live chat, or even by post any time they like. All of the company’s casino sites are in dire need of a redesign and an update because they look like something from the early 2000s, but the commitment to customer service is clearly on display at all of them.
No Longer Big In America
At one point, the 5Dimes site was one of the biggest of its kind in the United States of America. The USA recently opened its arms to sports betting. That move, in theory, should have made 5Dimes bigger than ever in the country because sports betting is what it does best. Instead, the company surprised the market by withdrawing from the USA completely as of September 2020. Any attempt to access a 5Dimes casino site from a US-based IP address will be blocked, with the exception of the BetAnySports site, which has been allowed to remain online. The reasons for the company’s withdrawal from the market are unknown, but it never held any licenses to operate in the US, so we can guess that the 5Dimes Group felt that it would be difficult to compete with its newly-licensed US-based rivals.
Withdrawing from the USA doesn’t mean that the 5Dimes Group has withdrawn from North America altogether. Its Canada-specific 5Dimes site is still online and still available to players.
On the homepage of its flagship 5Dimes casino, the 5Dimes Group makes a point of highlighting the work done by its charitable enterprise “5Dimes Cares.” the charity has its own standalone site which details the work that it does, most of which pertains to the company’s native Costa Rica. Initiatives supported by the charity in the past include providing soap, towels, and other handwashing equipment to schools for children with disabilities, providing musical instruments to children from disadvantaged backgrounds, and funding sports activities for those same children. They’ve also donated computers and televisions to schools in San Jose. All of these activities are to be commended.
5Dimes Affiliate Program
One of the reasons that the 5Dimes Group has been able to survive for so long is the success that it’s had through its affiliate program, which is promoted extensively on each of its casino sites. Affiliates are promised access to “state of the art” technology to help them monitor their progress – a statement that might appear dubious when looking at the extremely dated presentation of the company’s casino sites.
Most 5Dimes Casinos
Full list of 5Dimes Casinos 2022
- 5Dimes Casino (5dimes.eu)
- Island Casino (islandcasino.com)
- SportBet (sportbet.com)
- BetAnySports (betanysports.eu)