BetPanda

BetPanda sister sites logo

BetPanda sister sites include Casino Punkz and Cryptorino.
BetPanda (betpanda.io) is operated by Star Bright Media SRL of Costa Rica.

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BetPanda Sister Sites 2024

Casino Punkz

Casino Punkz logo

The spirit of punk is all about disobedience and defying authority, which out to make Casino Punkz the coolest member of the BetPanda sister sites family. Sadly – and at the risk of making ourselves sound uncool – we can’t agree with that assessment. This casino doesn’t have a licence to operate in the United Kingdom (or most other regulated territories), but it doesn’t see that as a problem. Instead, it publishes information on its website about how to get around that problem by using a VPN, going as far as telling potential players which country to set their VPN to if they want to again access. That’s not just crossing the line from a legal standpoint – that’s taking a running jump over it.

Were it not for Casino Punkz being massively illegal, we’d be into its retro 8-bit sense of style and its enormous welcome promotion. We’d also be into its selection of casino games, which is better than what you’ll find waiting for you at the other two members of the BetPanda sister sites family. Ironically, the presence of these better games is all down to licensing – Casino Punkz has a licence in the State of Anjouan, whereas the other two casinos don’t have any licences at all.

BetPanda sister sites Casino Punkz

Cryptorino

Cryptorino logo

Crypto casinos are largely anonymous. In many ways, that’s the whole point of them. Often, so are the companies that run them. It took a little bit of digging to work out that SBM SRL was actually Star Bright Media SRL of Costa Rica, but having got there, we now believe that the number of BetPanda sister sites is just two – and Cryptorino is a clone of BetPanda, effectively reducing the number to one. We also believe that this casino network and the casino sites on it are relatively new, so we’re not ruling out the possibility of a few new casinos launching on the network in the future if all goes well with the three they have so far.

Looking at Cryptorino is a lot like looking at a negative image of BetPanda, such are the similarities that exist between the casinos. Both of them are (obviously) focused on cryptocurrencies at the expense of all other forms of payment, and both of them promise extensive bonus and cashback schemes to all those who land here. We’re a little thrown by some of the terminology used by Cryptorino, though – we’ve heard slots referred to by a lot of wild and wonderful names in the past, but never “printers,” which is the name they go by here.

BetPanda sister sites Cryptorino

BetPanda Key Information

Name BetPanda
Web Address betpanda.io
Number of Sister Sites 2.
Top Sister Sites Casino Punkz, Cryptorino.
Operator Name Star Bright Media SRL of Costa Rica.
Licensing Status Unlicensed.
Bonus Terms Unstated. The wagering requirements for the casino’s bonuses aren’t listed anywhere.
Contact Email [email protected]
Trustpilot Score 2.0 out of 5.0 (>40 reviews).
Payment Terms Crypto-only, instant.

BetPanda Review 2024

When you see “io” as the extension of an online casino’s website, there’s a decent chance you’re looking at a casino that deals in cryptocurrency – and so that proves to be the case with BetPanda. Experience taught us long ago that casinos with animal mascots usually attract more players than casinos that don’t have one, but there’s almost nothing to the panda theme at BetPanda. This is a casino that was built for three things: cryptocurrency, efficiency, and anonymity. It certainly allows players to remain anonymous, but is it a good casino? That’s the question we’ll be answering in this review.

BetPanda sister sites homepage

BetPanda Welcome Offers

The good news about the BetPanda welcome promotion is that it’s absolutely massive. As a new player at this site, you can claim a 100% matched deposit bonus up to the full value of one Bitcoin. It’s an uncapped offer, so even if the value of Bitcoin goes about £70,000 again, it will remain valid. Clearly, that’s extremely generous. The bad news is that the terms of the promotion aren’t stated. The bonus information page makes it clear that wagering requirements apply to the bonus, but it doesn’t say what the wagering requirements are. The information isn’t included in the BetPanda FAQ, and it isn’t listed in the full terms and conditions either. It simply isn’t there. Without that crucial detail, we don’t know if this is a good offer or not.

Ongoing Promotions

The pledge that BetPanda makes to players is that the more they play, the more they’ll get back from the casino. In practice, that means an ongoing cashback offer of ten per cent. Cashback entitlement is worked out based on spending from Wednesday to Wednesday and is based solely on casino losses – sports betting losses don’t count. The nominated Games of the Week at BetPanda deliver an extra five per cent cashback on top of the standard offer, so keep an eye out for them.

BetPanda also offers a VIP scheme, but thanks to the fact that the entire website was written by ChatGPT, the information provided about the scheme is very vague. We know that the ranks are “Panda Cub,” “Bamboo Guardian,” “Majestic Panda,” “Panda Commander,” “Emperor Panda” and “Uncharted Territory,” but we’re told nothing at all about what changes from rank to rank other than there will be an “array of benefits” and “superior gaming experience” at each level. We’re not even told how the scheme works or how to move up through the ranks.

What are the Pros and Cons of BetPanda?

Pros: The purpose of BetPanda is to allow players to gamble without giving away their identity, and it achieves that aim. The casino works with literally any cryptocurrency, and you can request support for your preferred coin if it isn’t already supported. Given how niche the casino is, it has a surprisingly good array of slots and games, plus sports betting.

Cons: It’s very obvious that the information on the casino’s website was written by AI, and that comes at a cost. None of the detail is specific enough, and the terms and conditions of the casino’s bonuses are missing altogether. Customer service isn’t always live, and the casino is entirely unregulated.

Top Games at BetPanda

The top games at BetPanda are all slots. That much is made clear by the block of them that appears in the middle of the casino’s homepage. There’s more to the casino than just its slots selection, though; it also has a large sports betting section, and it’s able to offer most of your favourite live dealer games, including the likes of Crazy Time and Monopoly Live, as well as standard favourites. The presence of Evolution Gaming’s range serves as reassurance about the casino’s quality.

Of all the slots available at BetPanda, the most popular is Wanted: Dead or a Wild by Hacksaw Gaming, which now stands as the most-played western-themed slots game of all time. Pragmatic Play’s Sweet Bonanza, Sugar Rush and Gates of Olympus are all in the “most popular” block, but there’s room for a couple of lesser-known titles, including Gold Megaways, 3 Magic Lamps and Le Bandit. There are hundreds of slots at BetPanda, with the true number perhaps even exceeding one thousand.

Withdrawal Processing and Support

The withdrawal process at BetPanda works exactly as you’d imagine it to. It’s limited to cryptocurrency only, but every withdrawal request you make ought to be processed instantly. The daily transaction limit is £5000, which ought to suit everyone other than the highest of high rollers. As we noted above, the casino has a neat feature whereby you can request support for your usual crypto coin if BetPanda doesn’t already support it.

Customer Support and Licensing

Providing customer support was always likely to be tricky at a casino that’s so keen on helping its players to remain anonymous, and so it proves to be the case. The only way to contact the BetPanda support team is to open the chat window and hope there’s someone there to talk to. The casino helpfully lists its current expected wait time at the top of the chat window, and it can range from near-instant to more than twenty minutes, according to our experience. BetPanda is entirely unregulated and unlicensed. That means you shouldn’t go anywhere near it if you live in the UK. The only one of the BetPanda sister sites to hold a licence is Casino Punkz, but even then, it isn’t valid for the UK market. 

BetPanda – The Verdict

Being a good cryptocurrency casino isn’t the same thing as being a good casino. Good casinos are accountable, licensed, and owned by operators that are easy to trace. Having said that, anyone who goes looking for casinos where you can keep your identity a secret must surely be aware of the risks that come with such an arrangement. We can’t assess BetPanda as if it were a normal casino because it isn’t normal; however, we can still point to its obvious flaws. The worst of them is the fact that it doesn’t declare the terms and conditions of its promotions, but operating in regulated territories without any form of regulation is more than a little shady, too.

BetPanda mobile screenshot

What are players saying about BetPanda?

Here are our condensed / reader’s digest summaries of recent reviews of BetPanda.

  • 23-Jun-2024 by Cian:
    I reached out to support on 10th June, explaining I was a compulsive gambler and requested a refund after losing a lot of money. I got no response. I went to live chat and informed them of my situation, and they said I’d get a response, but nothing happened. My account remained open, and there are no safer gambling tools on the site, allowing me to deposit and lose £10,000. They don’t care about player protection. Despite informing them of my gambling problem 11 days ago, they told me to email again to close my account. I’ve asked for a refund, but I doubt I’ll get it. They no longer respond to my emails, and live chat ignores me when I mention the issue. They prey on people with problems. Avoid them. – source: Trustpilot
  • 17-Jun-2024 by Terrence:
    I played here for a while. Initially, they let me withdraw a significant amount, but after that, RTP seemed limited. I played Plentiful Treasure and hit the feature for the major, but it paid zero. All the jackpots were set to zero. This is misleading, and the anonymous play claim is a lie. Betpanda knows who you are, and game providers do too. If you want jackpots of $0, this is the place for you. – source: Trustpilot
  • 16-Jun-2024 by Steven:
    I’ve been playing on Betpanda.io for over a year. The one good thing was the Bitcoin lightning deposits and withdrawals, but the withdrawals never work, and you have to pay a fee to get your money out. I had an issue with a bet adjustment, accidentally placed a high bet, and lost my deposit. Customer service was unhelpful and denied my issue. Avoid live chat; they deny everything. Good customer service is more important than Bitcoin deposits, and Betpanda fails here. – source: Trustpilot
  • 15-Jun-2024 by James:
    The software is completely rigged. Don’t play here. – source: Trustpilot
  • 12-Jun-2024 by Patrick:
    Don’t play here. I’ve lost a lot of money, and there’s no chance of winning. They take all your money and don’t let you win anything. Avoid this casino. – source: Trustpilot
  • 27-Jun-2024 by Ronald:
    Stay away from this casino. They lower the RTP of slots when you reach higher VIP levels. Initially, the RTP was 96.07%, but it dropped to 94.02% at a certain level. Support claims RTP is set by the provider, but the casino can adjust it. They never respond to complaints about the RTP downgrade. Poor service. – source: Trustpilot
  • 22-May-2024 by Tiggervagas:
    I believe all the negative reviews are from compulsive gamblers. I’ve never felt Betpanda rigged my games or set me up to lose. Immersive roulette and blackjack have been rigged for years, but Betpanda is a reputable casino where you are safe. – source: Trustpilot
  • 27-Apr-2024 by Pffffffffff:
    I learned about this casino from Nordic slots. It’s a very good casino with quick deposits, withdrawals, and prompt chat responses. – source: Trustpilot
  • 25-Apr-2024 by Mayank:
    They cheated me on the 1000x roulette. My bets were placed, but when the number hit 1000x, they refunded my money instead of paying out. This is a scam. I have proof, and they can check my ID. This is open cheating. – source: Trustpilot
  • 29-Mar-2024 by Roman:
    Players from the United Kingdom, do not play at this casino. It’s a scam with no chance of winning. If you try to self-exclude, they lie and make it impossible. I don’t understand why the UK doesn’t do anything against these casinos. Gamstop is useless when other countries’ casinos can operate here. – source: Trustpilot