BTK Ltd Casinos

BTK Ltd is a casino network company with two active sites. The BTK casinos are Silver Oak Casino and Planet 7 Casino. 
BTK Ltd is based in Pretoria, South Africa.

BTK Ltd Casinos are not licenced by the UK Gambling Commission

All BTK Ltd Casinos 2024

The BTK Ltd casino sites are not covered by a licence of any kind. Their parent company is based in South Africa, but primarily targets customers based in the United States of America. That’s an instant red flag, as providing online casino services to the US mainland is technically against the law. It’s possible for players from the UK to sign up to the two active BTK Ltd casino sites, but the company’s past issues and total lack of an iGaming licence mean that we can’t recommend doing so. We present this page for information only and do not endorse the idea of any UK players spending money at the BTK Ltd casinos.

The best way for UK players to stay safe while playing at online casinos is to only play at sites covered by a UK Gambling Commission licence. BTK Ltd does not hold this licence. 

 Silver Oak Online Casino

This casino could do with a fresh coat of paint. Fashions come and go in web design, and it’s been about ten years since the design used by Silver Oak Online Casino has been in style. It’s very dated, but looks aren’t everything with online casinos. Most players are more likely to be interested in the substantial welcome offer, which is worth up to £10,000 in bonus funds across a player’s first ten deposits.

Like many of the older online slots and casino websites, Silver Oak would prefer you to download its software before you play its games. However, if you’re not interested in doing that, there’s a limited number of games from its library available via the “webplay” tab at the top of the page. That’s also where you’ll find the casino’s ongoing promotions and tournaments, which include prize draws, cashback incentives, and a “player rewards card,” which functions like the VIP scheme you’ll find at many modern casino sites.

Unusually, you won’t find direct links to any of the casino’s slots or games on the homepage of the site, which prefers instead to focus on promotions and recent big wins that players have enjoyed. Those players also enjoy access to 24/7 customer service support via webchat. Accepted payment methods at Silver Oak Online Casino include Bitcoin and Litecoin along with more conventional “real” money methods like American Express and Visa. A list of the latest winners at Silver Oak Casino ticks by at the bottom of the homepage, accompanied by a photo that claims to be of the Silver Oak Casino customer support team, but is very clearly a stock image.

Planet 7 Casino

Planet 7 Casino comes with the same red and gold colour scheme as its sister site but chooses a different point of focus. The homepage of Silver Oak Online Casino barely even mentions its range of slots and games. Planet 7 Casino devotes almost all of its available space to them. It looks like the homepage is updated regularly; for example, if you check this site out close to Christmas time you’re likely to find a collection of Christmas-themed slots on the homepage. The design is modern and animated, with a constantly-scrolling list of promotions across the top reminding players of the welcome offer and how many free spins are on hand to new and existing players. The welcome bonus at Planet 7 Casino is lower than it is at Silver Oak Online Casino, but the ongoing offer of fourteen free spins with every deposit for all players is generous.

As an RTG casino, Planet 7 Casino doesn’t have any live dealer games and offers only a comparatively restricted number of table games. If slots are your thing, though, you’ll find a fair variety here so long as you don’t mind missing out on slots by some of the bigger providers like Microgaming and Pragmatic Play. 24/7 customer support via web chat is available here, as is the facility to make payments via cryptocurrencies rather than conventional methods if you’d prefer to do so. The “about us” page of the casino’s website takes the unusual step of publishing photographs of the senior staff behind the site – but it still doesn’t make any mention of BTK Ltd as its owner. Given the known issues that have occurred in the company’s past, that’s not necessarily all that surprising. We’ve alluded to those issues a couple of times now, so we’ll talk about them in detail in the next section of this review.

About BTK Ltd

A lot of casino network companies like to operate in the shadows and let their casino websites take the acclaim. That’s even more true of BTK Ltd than it is of most others. You won’t even see the BTK Ltd name listed on the footer of either of the two sites operated by this company, so deliberate efforts are being made to conceal who this company is and what it does. We’ll get onto the reasons for that in a moment. One of the few things that it’s possible to find out about the company online is that it’s based in South Africa, which is off the beaten track as far as companies of this nature are concerned.

It’s customary for a casino company to hold a license in the country where its head office is based. A casino network company based in Curacao tends to be licensed in Curacao, whereas one based in Malta will likely hold a license in Malta, in addition to any further licenses that it might hold elsewhere. That’s impossible for BTK Ltd because online casinos are technically illegal in South Africa. That begs the question of where it holds licenses, and the answer is “nowhere.” That’s not to say that BTK Ltd and its casinos can’t be trusted, but it’s something that players should be aware of before they decide to spend money. Unable to focus on customers at home, BTK Ltd primarily targets its gaming platforms to customers in the United States of America. Again, this is an unconventional choice. Although betting markets are opening up slowly in the USA, they’re only opening up for sports betting. It’s still prohibited to offer online gambling services to citizens of the United States of America, yet here BTK Ltd is doing so without making any attempt to hide it.

The company was founded in 2013 and used to host several casino brands, although today it’s down to just two. Both of its casinos operate on the Real Time Gaming platform, which gives them a limited number of casino games compared to the sites you’ll find at the top end of the market. However, there might be other reasons why top-tier providers don’t want to work with BTK Ltd. This incarnation of the company might have been formed in 2013 but it came from a company with a more-than-chequered past.

What’s In A Name?

This casino network company hasn’t always been called BTK Ltd. In days gone by, it was known as the Crystal Palace Group. There are several reasons why the name might have been changed, including the obvious fact that the most famous “Crystal Palace” in the world is the football team that plays in the English Premier League, which is itself named after a district in London, England. A casino group called Crystal Palace is never going to rank high in Google searches when there’s a Premier League football team out there with the same name, but we don’t think that’s why the company was rebranded. We think the rebranding might have more to do with the terrible reputation that Crystal Palace Group garnered among online casino players. The sites were blacklisted by multiple review websites and in multiple territories because of repeated issues with payments and customer service, including refusals to return money, lack of responses to complaints, and unethical business practices. The switch from Crystal Palace to BTK Ltd was likely an attempt to shake off the negative reputation that the company had built.

Having decided to part with the “Crystal Palace” name, the owners settled on BTK as the new name for the network. It appears to be a pseudo-acronym; an acronym in which the initials don’t actually stand for anything. We’ll probably never know why they chose these three letters, but they surely can’t have been unaware that “BTK” is the nickname given to one of the most notorious serial killers in American history. It’s a name that sticks in the memory for that reason and would make sense if the company wanted attention from potential customers, but that doesn’t seem to be the case with this publicity-shy network. With so little verifiable information out there, almost everything about BTK Ltd is a mystery. Why a company that already has a reputation for questionable conduct would name itself after one of the world’s most famous criminals is perhaps the biggest mystery of them all.

What are players saying about BTK Ltd casinos?

Here are our condensed / readers digest summaries of recent player reviews of BTK Ltd casinos. Please note that we no longer update these reviews as we do not recommend or encourage the use of the BTK Ltd casinos by players from the UK.

• 26-Nov-2021: Planet 7 Casino by Tony:
  Players can have a good variety of bonuses and games on this casino but the transactions are terrible. I requested a withdrawal for my $700 but the staff keeps asking me for my payment details. – source: AskGamblers
• 12-Nov-2020: Planet 7 Casino by Keanu:
  The staff available on the live chat is not helpful at all, I requested for payout but it kept pending so I contacted the customer service. They said they will check but nothing happened. – source: AskGamblers
• 06-Nov-2021: Planet 7 Casino by Adam:
  I managed to win good amount on this online casino, the games offered by the casino are amazing and the promotions are also appreciated. – source: AskGamblers
• 25-Oct-2021: Planet 7 Casino by Mary:
  The casino took 30 days for verifying my account which is terrible, the withdrawals also take a lot of time as it has been 10 days since I requested my withdrawal but it is still pending. – source: AskGamblers
• 26-Sep-2021: Planet 7 Casino by Alex:
  Customer service keeps stalling me, I asked a question regarding my withdrawal but they always provide the most useless answers. – source: AskGamblers
• 20-Jan-2021: Silver Oak Casino by Sonia:
  I requested a withdrawal with my winnings and waited for 7 days but they didn’t provide me my winnings, then they asked me to wait for another 3 days. – source: AskGamblers
• 22-Sep-2020: Silver Oak Casino by Edward:
  A very bad cashout experience for me as the casino kept asking me for verification over and over, they took the deposit instantly but the withdrawals are just a hassle. – source: AskGamblers
• 22-Oct-2019: Silver Oak Casino by Henry:
  This casino does not follow its own terms of service, the casino mentions to have a 7-10 days delay for a withdrawal but it takes a lot more than the given time. – source: AskGamblers
• 17-Oct-2019: Silver Oak Casino by Nick:
  Silver Oak Casino offered amazing services at start but now a days it is just a hassle to play on this casino, as it takes too much time for cashouts. – source: AskGamblers
• 15-May-2019: Silver Oak Casino by Roman:
  Support service is just a bother as it does not help the players, I won $1000 dollar on this casino and it was very difficult for me to withdraw my winnings. – source: AskGamblers

Full list of BTK Ltd Casinos

There are only two active casinos on the BTK Ltd network, which we list below along with their web addresses.

Active BTK Ltd Casino Sites

• Planet 7 Casino (planet7casino.com)
• Silver Oak Casino (silveroakcasino.com)