Captain Spins

Captain Spins sister sites include Temple Nile, Skol Casino, Slotnite, Miami Dice, Dream Vegas, Grand Ivy, Casigo, Barz Casino, Hello Casino and more.
Captain Spins (captainspins.com) is operated by White Hat Gaming Limited from Cornerstone Business Centre, Mosta, MST 1180, Malta.

Captain Spins Sister Sites 2024

There, as of the time of writing, over thirty Captain Spins sister sites on the White Hat Gaming Limited casino network. That’s more sites than we have space to go into detail about on this page, so if you want to see a full list of every Captain Spins sister site, you’ll find one by clicking the White Hat Gaming Limited link at the top of this page. Below, you’ll see the highlights of the Captain Spins sister sites family with a full review of Captain Spins.

Casimba

Captain Spins is a good example of what the most popular White Hat Gaming casinos tend to look like. While it’s not one hundred per cent accurate to say that Captain Spins sister sites with big themes do better than Captain Spins sister sites that don’t have big themes, it’s right more often than it’s wrong. That makes Casimba the exception that proves the rule, because casinos on the White Hat gaming network don’t come much plainer than this. It’s a basic casino site with a black (or white, if you toggle out of the default dark mode) background and minimalist graphics. The only hint of personality at Casimba is the presence of a lion’s face in the casino chip that forms the site’s logo, which is a clear nod to Simba from the classic Disney favourite, “The Lion King.” If you’ve never played at Casimba before, you’ll qualify for a 100% matched deposit worth up to £200 when you sign up, and you’ll also get fifty free spins to redeem on one of the casino’s most popular online slots. All bonus funds and free spins come with wagering requirements, and in the case of Casimba, those wagering requirements are fixed at x35. That’s in line with the average across top online casino sites in the UK.

Casilando

We’ve already said that the better Captain Spins sister sites tend to have unique looks. That should automatically qualify Casilando as one of the better Captain Spins sister sites – and it does. There’s something almost clinical about the clean, sharp look of the Casilando homepage, and we think Google’s lawyers might want to have a word with the casino’s designers about the choice of colours in its logo, but the minimalist approach to buttons and menu options means that Casilando is an easy casino site to find your way around. In terms of red carpet welcome promotions, though, it’s somewhere in the middle. New players at Casilando are able to claim a 100% matched deposit welcome bonus with a cap of £300 plus ninety bonus spins to boot. As usual, the funds plus any winnings from the bonus funds are tied to a reasonable wagering requirement of x35. There are other promotions available at Casilando, but the site keeps its cards close to its chest and forces players to register if they want to find out what else is on the table. Aside from that, the range of slots and games here is broadly similar to that of Captain Spins.

Slot Planet

The idea behind Slot Planet is that it’s quite literally a whole (digital) world of online slots. This casino has a theme that’s a little more out-there than the majority of Captain Spins sister sites, but it sticks rigidly to it throughout the website. Even the welcome offer (a one hundred per cent matched deposit up to £100 plus 22 free spins on Starburst) is marketed as a “welcome transmission,” as if it’s being broadcast from deep space. The backdrop of the casino is an appropriate shade of midnight blue, broken up by pinpricks of light to represent stars. If you watch closely enough, you’ll see that a few of the stars even move, which is a nice touch. Slot Planet claims to bring players “the top slots from across the galaxy.” In practice, it instead brings them the same collection of slots they’ll find at almost any other Captain Spins sister site they might arrive at. That’s not a bad thing, though – it’s a fine collection of slots, including classics like Starburst and Bonanza but also including the latest and greatest releases from the likes of Blueprint Gaming, NetEnt, Pragmatic Play and more. There are more than 1700 games in total at Slot Planet, but not all of them are slots. The total also includes the live casino suite, which is mostly full of games from Evolution, Pragmatic Play and Microgaming.

Grand Ivy

Grand Ivy is a Captain Spins sister site built around a concept. The concept is that of building a casino presence around a five-star luxury hotel, and the catch is that the hotel doesn’t really exist. While the URL of this casino is grandivy.com and most players refer to it simply as “Grand Ivy,” its full title is “The Grand Ivy Casino,” and the well-rendered 3D hotel in the backdrop of the site’s homepage has an old-world feeling that sits well with the name. The Art Deco font that’s used for the menu options is the final piece of the puzzle. When we talk about Captain Spins sister sites, we spend a lot of time talking about themes and graphics because the gaming content is broadly similar. The emphasis might change – for example, the focus at Grand Ivy is very much on live casino games with real dealers – but the overall content of the games portfolio doesn’t change much from casino to casino. Promotions do change, though, and the welcome promotion at Grand Ivy is worth up to £300 in matched deposit bonus funds and comes with twenty-five free spins to play through on Starburst by NetEnt. Also worthy of mention is the White Hat Gaming progressive jackpot pool, which is available at all of the best Captain Spins sister sites and is generally worth at least £20m.

Diamond7 Casino

Diamond 7 Casino is altogether more retro and reserved than any of the other Captain Spins sister sites we’ve looked at for this list, and it makes no apologies for that point. People don’t come to Diamond 7 Casino for its good looks – they come for its solid range of old-school casino games and straight-to-the-point approach. Despite its throwback appearance, Diamond 7 Casino is a site that learns from the way you play. The more you play a slot or game, the more likely it is to turn up in the “Favourite Games” section in the middle of the Diamond 7 Casino. Better still is the fact that the “Recommended” section beneath the “Favourite Games” section is constantly updated with games that Diamond 7 Casino thinks you might enjoy playing based on your favourite games. Don’t judge this book by its proverbial cover – it’s a more potent and enjoyable site than you may initially suspect.

Can Captain Spins Be Trusted?

★★★★★

Captain Spins is a 3-star trusted casino.

1. UKGC License	Captain Spins is covered by the license that White Hat Gaming Limited holds with the UK Gambling Commission (52894).
2. UKGC Fines	White Hat Gaming paid £1.3m to the UKGC in lieu of a fine after being deemed guilty of failings related to its anti-money laundering and safer gambling processes and policies in January 2021.
3. Customer Service	Live chat at Captain Spins is available 24/7 and there’s email support to go with it, but no telephone support.
4. Trustpilot Score	Captain Spins has been reviewed more than 60 times at Trustpilot, but has a very low score of 1.7 out of 5.0.
5. Company Location	White Hat Gaming Limited is based in Malta, but is considered trustworthy because it holds a UKGC licence.
6. Visible T&C’s	All the promotions at Captain Spins have their relevant key terms attached to them.
7. Social Media Presence	Captain Spins has no social media accounts.
8. Number of Sister Sites	There are thirty Captain Spins sister sites on the White Hat Gaming Limited network.
9. Games portfolio	Captain Spins offers more than two thousand slots, plus a live casino and table games.
10. Gamstop links	GamStop is one of several responsible gambling organisations with links at the bottom of the Captain Spins homepage.
Overall SCORE >	★★★★★ – 3/5 Stars

Captain Spins Review 2024

Captain Spins personally welcomes you to his online casino site, with a red, blue, and white colour scheme. The captain of this site has a familiar look and has a logo that would fit right in with a superhero movie. This site is operated by White Hat Gaming and was opened in 2019, quickly going on to become one of the most popular casinos in the operator’s iGaming family.

Captain Spins Welcome Offers

To fit perfectly with the name of the site, the welcome offer at Captain Spins consists of a total of 520 bonus spins. These spins are spread over your first four deposits of at least £20. On the first deposit you can get 100 bonus spins, 120 on your second deposit, 140 on your third, and 160 on your fourth. These four deposits must all reach a minimum of £20 in order to qualify for the bonus offer.

The spins can only be used on Book of Dead, which they call the ‘adventurous slot’. This is quite a unique offer and does not provide players with a cash bonus like many of the other Captain Spins sister sites. Since this welcome offer is split over four deposits, the first deposit bonus is only 100 spins, so you’ll have to keep paying if you want to get the full amount. All winnings derived from these free spins are subject to an x35 wagering requirement.

Captain Spins and White Hat Gaming Limited

Captain Spins is owned by White Hat Gaming Limited, one of the biggest iGaming companies in the industry right now. The White Hat Gaming company operates across the globe in five different locations, and with the way things are going for them, we would not be surprised to see that number increase. White Hat Gaming are also the parent company to many other Captain Spins sister sites – around 30 in total. Some of the most popular Captain Spins sister sites include Dream Vegas, Slotnite, and Miami Dice.

The fact that White Hat Gaming Limited has been able to reach such size can largely be put down to its business model. While it’s not unheard of for the operator to keep the casinos and iGaming sites it builds to run in-house, the majority of the casinos on the platform were made for other people on a white-label basis. White Hat Gaming provides the licence and the basic tools, but everything else is down to whoever paid the company to make the casino for them. As such, new White Label sites spring up on a regular basis – and we bring the latest of them to you on our dedicated page for the operator.

Monthly Promotions

Captain Spins has some pretty interesting ongoing promotions, such as the daily promotions calendar. This is a promotion that makes every day of the week unique at Captain Spins and is a good way to keep players returning to the site. Each day of the week at Captain Spins there is a different daily offer. For example, every Wednesday, Captain Spins launches a new game, and every Friday you can get a 10% bonus on deposits of £20 or more. Each day has a different promotion name, so Saturday is ‘double deal’ where players can get a 20% deposit bonus as well as extra free spins. Every day offers something different for players so it is a good way to keep players coming back to check what the offer of the day will be.

As well as the daily deals, Captain Spins also has a loyalty programme in which players can collect loyalty points across the site. These points can be collected by playing games, and you can redeem them once you have a minimum of 1000 points. The Captain Spins rate converts 1000 loyalty points to £5, and you can gain 500 points simply by making your first deposit. Along with the daily promotions calendar, Captain Spins definitely has some impressive customer incentives.

Captain Spins Pros and Cons

Pros

The promotions and offers across Captain Spins are definitely one of the best things about this site, and they can hardly be faulted in terms of their generosity.

There is a huge range of over 3000 games to choose from at Captain Spins, and the games page also allows you to customise a ‘favourites’ tab for a more personalised experience.

Cons

While this isn’t the specific fault of the casino, the operator has been the subject of disciplinary action from the UK Gambling Commission in the recent past. While lessons will surely have been learned from this, players may be best advice to exercise caution while playing at the company’s casinos.

There’s no customer support available over the phone. If there’s nobody free to speak to you on live chat, your only options are either to wait or to send an email.

Featured Slots and Games

Like some of the other Captain Spins sister sites, Captain Spins boasts a collection of over 3000 games right on the home page, but only shows a small selection of them here. To find the larger assortment of games, you must move away from the home page and into the games section, as the home page is more dedicated to showcasing the special features this casino site has.

Once on the games page, you can choose from the most popular, new games, or choose a type of game like slots, jackpots, and more. You can also make a personalised ‘favourites’ section, which makes you feel more involved with the Captain Spins site as you can bookmark all of your favourite games within the site for easy gaming. Some of the most popular games on this page include Captain Spins Megaways, Amazon Kingdom, Big Bass Splash, and many more.

Deposit and Withdrawal Methods

There is a useful ‘payment methods’ section in the menu bar to help take you directly to all of the important information regarding deposits and withdrawals. Captain Spins have a range of payment methods available to use, including Visa, MasterCard, PayPal, Skrill, Trustly, Apple Pay, and a few others. E-wallet withdrawals are processed within 24 hours, but debit card and bank transfer withdrawals may take 3-5 working days to come through

Customer Support and Licence

Under the support section of Captain Spins, there is not only a FAQ section, but here you will find the live chat button as well as the email ([email protected]) provided for all customer queries. Captains Spins notes that they are available to help 24/7 and their team also speaks multiple languages.

Under White Hat Gaming Limited, Captain Spins are licensed and regulated by both the Malta Gaming Authority and the UK Gambling Commission. The information and licensing codes can be found at the bottom of the site. As you can see in the Trust Score table above, the UKGC took disciplinary action against White Hat Gaming in 2021. This same licence applies to all of the Captain Spins sister sites.

Captain Spins – The Verdict

Overall, Captain Spins is a pretty good casino site to check out. Along with its strong theme, Captain Spins has a huge portfolio of games and a diverse range of daily promotions to keep things fun and fresh for all players. It’s a hard casino site to fault, and represents the best quality that you’ll find on this operator’s platform.

What are players saying about Captain Spins?

Here are our condensed/reader’s digest summaries of recent player reviews of Captain Spins. The reviews are real, but comments have been edited to keep them brief.

• 12-Oct-2023 by Kevin:
  I’ve been waiting for over a month for a payment from Captain Spins and still haven’t received it. – source: Trustpilot
• 03-Oct-2023 by Meme:
  Captain Spins has to be the slowest paying out casino I’ve ever used. I’m nearly on my second day of pending, and the live chat couldn’t speed things up or provide any new information. – source: Trustpilot
• 02-Oct-2023 by Michelle:
  I won and tried to withdraw my winnings from Captain Spins, but it’s been over a week, and my withdrawal is still pending. They asked for proof of my email six days after I requested the withdrawal. This is the slowest casino I’ve experienced in terms of payouts. – source: Trustpilot
• 05-May-2023 by Brandon:
  I’m experiencing pathetic withdrawal times at Captain Spins. It’s been 48 hours, and I’m still waiting for just £60. The withdrawal process is stalling, and the live chat support, particularly Sandra, was unhelpful. – source: Trustpilot
• 12-Apr-2023 by John:
  I’ve been waiting 16 days for a withdrawal from Captain Spins, which is unacceptable. Even though my withdrawal was approved a while ago, the bank says nothing has come through. I’ve closed my account due to this poor service. – source: Trustpilot
• 15-Apr-2023 by Charlee:
  It’s been over a week since Captain Spins processed my withdrawal, and I still haven’t received it. Their excuses and poor communication have sucked all the enjoyment out of online gambling for me. My advice is to find another casino if you actually want to enjoy your winnings. – source: Trustpilot
• 17-Feb-2023 by Jason:
  I spent £800 at Captain Spins in just 15 minutes and didn’t win a single time. It feels like this casino doesn’t return to players, so I recommend avoiding it. – source: Trustpilot
• 09-Nov-2022 by Umesh:
  Captain Spins is deliberately delaying my withdrawal for the last ten days. Despite submitting all required documents and having withdrawn money many times before, the casino is still holding my £75000. – source: Trustpilot
• 30-Oct-2022 by Lewis:
  I was winning at Captain Spins and had my balance up to £500, but then they kicked me off, claiming my bank diverted funds. Despite this, they only refunded £100. It took a week and repetitive messaging to get this resolved. The experience makes me feel like it’s a scam. – source: Trustpilot
• 23-Jun-2022 by Matthew:
  Despite the poor reviews, I was surprised by my positive experience with Captain Spins. After submitting my documents, I received my withdrawal in just one day. Ron from customer support was very helpful and honest. I hope others have a similar experience. – source: Trustpilot

Captain Spins: A Deeper Dive

The Casino That Doesn’t Advertise?

All online casinos advertise. They have to. This is a cutthroat industry in which you have hundreds of rivals no matter where you stand in the pecking order. If a casino wants to attract players, the only way it can hope to find them without spending money on advertising is by having a pre-existing connection to a well-recognised brand or company. Captain Spins doesn’t have that luxury. It’s one of the many casino websites built on and managed by the White Hat Gaming casino platform. That means it has to advertise, and yet we can’t find any evidence that it does.

Captain Spins casino has never produced a television advert. It’s never sponsored anything that we can find. It doesn’t have any celebrity partners. The casino has never been endorsed by anybody notable. We can’t even find it mentioned in any paid-for product placements save for a small publication called the South West Londoner, which has a habit of singing the casino’s praises on a suspiciously regular basis.

Even promotional routes that come for free haven’t been opened up for Captain Spins. It doesn’t cost a casino anything to have a Facebook page, a Twitter account, or a few promotional videos on YouTube, but Captain Spins has none of those things. It’s almost like the casino is trying to actively avoid attention. Perhaps that might be down to its mascot character, which is surely dangerously close to copyright infringement. Let’s take a closer look at him.

Introducing The Captain

Captain Spins has a theme, and it goes to town with it. That theme is all about Captain Spins himself, who appears on just about every page of the casino site, including the homepage, where he’s the first thing you’ll see when you load it. Even when his face isn’t in view, he’s referred to in the site’s promotional text.

The concept of players at Captain Spins being on a mission from the Captain is central to the gaming experience at the site. When you become a member, you don’t have a profile or a dashboard. You have a “control centre,” where you’ll receive “critical intel” directly from the Captain. You can use your tablet, phone, or laptop to “stay connected” at all times with the Captain. It’s the Captain who provides you with new games, new promotions every day, and everything else that happens at the Captain Spins casino site.

The theme is designed to be immersive and fun, and it succeeds in both of those aims. There’s something awfully familiar about the Captain, though. He’s not a real person – he’s a lifelike CG model instead – but even as a digital entity, it’s a face we’ve seen before. Take a closer look at the Captain Spins logo, too, which has the letters “CS” pushed together in the shape of a shield. The shield is red, white, and blue. In case you haven’t guessed where we’re going with this yet, the “Captain Spins” character looks like Chris Evans. He looks so much so like Chris Evans that you could easily believe that it was a model of Chris Evans for use in a video game. Chris Evans is, of course, most famous for playing Captain America in the “Avengers” series of Marvel films and their multiple spin-offs.

The resemblance between Captain Spins and Captain America is so strong that it would probably make a Disney lawyer look twice if they ever saw it – which is a possible explanation for the casino’s seemingly deliberate decision to keep a low profile.

Borrowing From The Best

The “Captain America” vibes we get from the Captain Spins site have been but there deliberately. That’s a risky game because Disney isn’t a big fan of gambling or casino games. There used to be an extensive range of Marvel-themed online slots on the internet, doing big business at dozens of casino sites. The slots made a good amount of money for Disney, but Disney eventually decided to take them all offline anyway. They decided that gambling wasn’t consistent with the child-friendly approach the company takes to marketing. Since then, there hasn’t been a single Disney-approved online slots game published. It’s hard to imagine they’d give their approval to a casino based on a Disney-owned character, so we’ll assume that they don’t know this one exists.

In terms of popularity with the general public, though, White Hat Gaming could scarcely have made a better choice. As strange as this may seem, Captain America was considered outdated and dull twenty years ago. Other superheroes had passed him by, and there was little interest in reviving him. That all changed when the public fell in love with the Marvel “Avengers” films. Chris Evans breathed new life into the character as a good-looking, wise-cracking version of Captain America, and suddenly “the Cap” was cool again. He became so popular he was able to support his own movie franchise and even the “Falcon and the Winter Soldier” spin-off on the Disney Plus network.

Looking cool goes a long way when it comes to casinos. With the right look or theme, you can win someone’s interest long before they’ve checked out which games you have or what kind of payment terms you offer. Creating the character of Captain Spins and making the source of his inspiration so obvious has resulted in a unique, attractive casino website – but one that we suspect is riding dangerously close to the fire.

Beyond whatever popularity the casino already has, the character of Captain Spins might ultimately become a limitation for Captain Spins casino. They can’t put him on television. They probably can’t put him on YouTube either. The concept works, but the character needs some fine-tuning if the casino is to reach the next level. The Captain theme could be applied to anyone. It could be a pirate captain, the captain of a cruise liner, or even the captain of a spaceship. With a little imagination and a redesign, this website could reap all the benefits of its cleverly-designed theme without the risk of having a doppelganger character serving as its virtual host. It’s something to think about.