Can Gala Casino be trusted?
Gala Casino is a 4 Star trusted casino, here’s why
|1. UKGC License||YES – The website is owned and managed by the company LC International Limited – Reference number: 54743|
|2. UKGC Fines||NOT FINED – There are no records of fines against the licensee of this casino.|
|3. Customer Service||GOOD – 24/7 live chat, email, and FAQ page is provided to players on the website for support.|
|4. Trustpilot Score||BAD – 1.7 / 5 According to 69 reviews left by players.|
|5. Company Location||TRUSTED – The casino is operated from a trusted location which is GX11 1AA, Gibraltar.|
|6. Visible Terms||YES – T&Cs are visible on the website home page.|
|7. Do they pay?||YES – But players have reported otherwise in many user reviews.|
|8. SSL Secure||YES – The website provides an SSL-Secure connection to their website.|
|9. Wagering on Bonus||GOOD – The casino provides a wagering requirement of 35x.|
|10. Gamstop links||YES – A link to Gamstop is given at the footer of the casino.|
|Overall TRUSTSCORE>>>||★★★★★ – 4/5 Stars
Gala Casino is trusted
What are players saying about Gala Casino?
Here are our condensed / readers digest summaries of recent player reviews of Gala Casino.
- 19-Dec-2020 by George:
When I first deposited I was expecting it to be a scam, but I must apologize as I have now made many withdrawals which all went smooth. The only drawback in my opinion is the break time on slots. – source: AskGamblers
- 05-Dec-2020 by Jesse:
I had some trouble logging in so I contacted support, and they were not very kind or nice to talk to at all and when I said that they were being rude they suspended my account. – source: TrustPilot
- 30-Nov-2020 by James:
Whenever you contact support about any problem they are the most unsympathetic person. They don’t even help you with your problem and just waste your time. – source: TrustPilot
- 26-Nov-2020 by Richard:
There are no big wins on this website. The biggest win I got was of £60 after wasting £2,000. Don’t waste your money on this casino as I have. – source: TrustPilot
- 12-Nov-2020 by Luke:
I have played a lot on this website and only won about 5 times on slots with the rewards being rubbish. The games are also very glitchy and slow. – source: TrustPilot
- 08-Nov-2020 by Sophie:
I have been playing on this casino for years and have deposited/withdrawn a lot of times. The maximum I had to wait for any withdrawal was 2 days. I can say I am very happy with this website. – source: TrustPilot
- 08-Nov-2020 by Mark:
Gala casino is by far the worst online casino I have ever played on. It’s like throwing money away on a casino that doesn’t even give you bonuses or return big on wins. – source: Facebook
- 04-Nov-2020 by Chris:
I deposited £20 to get the welcome bonus but never got it. Contacted customer service and they just said I wasn’t eligible for it. This casino is a scam. – source: Facebook
- 29-Apr-2020 by Lara:
The games are ok, the withdrawal time can be fast if you are lucky enough to get one but the bonuses are very bad and the customer support is very unhelpful and rude. – source: AskGamblers
- 07-Feb-2020 by Jenny:
The live chat and email support are atrocious on this casino. The emails take one week to reply and the live chat just says that the email team will respond to you. This website is a disgrace. – source: AskGamblers
Gala Casino Review 2021
Gala Casino was relaunched in 2012 by Coral Gambling Group. The slot site comes with new and fantastic games, including scratch cards, video poker, slots, and others. Gala Casino has a simple interface featuring a black and white interface. The slot site displays an attractive and clean layout. Previously before 2012, Gala Casino was originally established in 2008 is operated by Gala Interactive (Gibraltar) Limited.
2021 Welcome Offers
Gala Casino offers new players a generous welcome bonus after completing the first deposit. New players are required to spend at least £20 on any slot of their choice to make them eligible for a £40 game bonus and 20 free spins to games like Rainbow Chameleon, Well Well Well, and bank of Gold. The welcome bonus and free spins should be wagered 35 times and 10x within 7 days before requesting the withdrawal.
The welcome package also has a second and third deposit bonus, which offers players 30 free spins on selected slots after making a minimum deposit of £20.
Gala Casino has enticing monthly promotions, which keeps on changing. VIP Golden Rewards allows players to claim 50 free spins or 20 Golden Chips after making a minimum deposit of £20. To get into VIP, players need to have comp points and a monthly deposit. For example, players need to make a monthly deposit of £2000 per month and 2000 comp points at the gold level. The slot site has a Happy Hour bonus on Saturday night, and players can claim up to £1000, and £500 cash prize wagered 10x before credited automatically.
Pros and Cons
Gala Casino offers a great welcome bonus and comp points for both new and existing players. The slot site has a vast array of online casino games, and every player can find something to play. Gala Casino has a spontaneous and user-friendly interface allowing players to navigate through the site easily.
The slot site does not state the RTP percentages; these the most important missing information players look forward to determining whether to play the game or not. In Gala Casino, players can only delete their accounts through a live chat.
Featured Slots and Casino Games
Gala Casino has partnered up with Playtech, a leading software provider in the industry. The slot site offers players a wide collection of live table games, slots, accessible through web browsers. Gala Casino has an assortment of favourite options like Iron Man 3, The Avengers, The Incredible Hulk, and others.
Iron Man 3 is a 93.02%RTP game with low volatility and has numerous features such as Free Spins and Autoplay. The Avengers has a superheroes theme, and key features include Increasing Multipliers and Free Spins. Every game in Gala Casino has a unique style and bonuses which suit every player’s taste.
Deposits and Withdrawals
Gala Casino has a variety of deposit options such as MasterCard, Visa, and Maestro. The slot site has allowed eWallet such as Neteller, Skrill, and PayPal, allowing players to make paperless transactions on the internet and allow immediate cashouts.
Gala Casino deposit methods can also be used as withdrawal methods. For example, a player using a credit card to make deposits can also request a withdrawal through the same option.
Customer Support and Licensing
Gala Casino is licensed by the Gibraltar and UK Gambling Commission. The slot site offers players with professional customer agents available 24/7. Gala Casino has a live chat option, and players who prefer email can use the casino address or e-message system.
The slot site is an exciting online casino with generous bonuses and promotions, making it a reputable casino. Gala Casino holds two licenses from the strictest authorities, assuring players a safe and fair online casino. Gala Casino uses SSL encryption to ensure the safety of its players’ private data.
Gala Casino Desktop progressive jackpots include Pharaoh, Shogun Of Time, Panther Queen and Halloween
Gala Casino has an first-rate selection of video slots on smartphones. Experience 100 like The Pig Wizard by Nyx, Wild Circus by Red Tiger, Legend Of The 5 Ninja by Eyecon and Panda’s Fortune by pragmatic play
Gala Casino Sister Sites 2021
Another Gala Casino’s sister site is Gala Spins, players can enjoy plenty of thrills, spills, spins and wins on Gala Spins.
Gala Bingo has been around forever, and recently it underwent a huge transformation from Gala Bingo to Buzz Bingo for its land based bingo halls. Buzz Bingo, even though it has an online website is actually operated by a different team on a different license to Gala Casino, and its sister sites.
New Players at Gala Bingo can “boss it” with £50 Free Bingo when they deposit and spend £10. This comes with 4x bingo WR and has a 7 day expiry. Gala Bingo can be trusted, there is zero chance you will have a bad experience dealing with their highly trained customer support team.
The first question to ask here is what is the point of Gala Spins? They already have Gala Bingo for bingo players and Gala Casino for casino players so why launch this 3rd gaming website? Well the answer is likely quite obvious, in the eyes of most bingo players a casino is somewhere physical with Roulette tables and Blackjack tables, its too serious and scary to play at casinos. What Gala Spins is trying to do is soften the proposition to bingo players of a soft slots site, something friendly, approachable that bingo players might be tempted to spend money on with slots rather than bingo.
New Players at Gala Spins will get £20 bonus and 30 free spins when they deposit £10 – a great deal! The 30 free spins are on Big Banker slot and the £20 bonus has a 20x WR. See website for full terms.
The other sister sites of Gala Casino are Ladbrokes and Betdaq, however they are not as relevant so we have not bothered to explain them here, but you can press the below logos to find out more about them if you wish.
Gala Casino Featured Image
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