Gala Casino Sister Sites 2023
We can’t talk about Gala Casino without mentioning Gala Bingo. If Gala Bingo had never existed, there would be no Gala Casino to talk about. Most of the old Gala Bingo halls might have been rebranded to Buzz Bingo since 1990, but Gala Bingo remains as big a name as ever online. It might be technically correct to count Gala Spins as one of the Gala Casino sister sites, but it would be more accurate to call it Gala Casino’s parent company. Even the most casual gamblers in the UK are familiar with the Gala Bingo name, and that kind of brand recognition can go a long way. It might be disappearing from the British high street one town or city at a time, but there’s plenty of life left in the online version of Gala Bingo yet.
Gala Spins is just as synonymous with Gala Casino as Gala Bingo. It’s not without reasons that there are three Gala Casino sister sites sporting the “Gala” name in the LC International Limited group of casinos – the original Gala Bingo has so much name value that its parent company has been able to launch other successful brands off the back of it. Gala Spins is one of the most played and highest-rated online slots websites in the UK. Not everyone would agree with that assessment, but the numbers don’t lie, and Gala Spins has an enormous number of players. It’s probably the most outstanding slots-focused casino in the LC International group, and we don’t make that statement lightly when there are so many other big hitters here.
There was a time when Coral was nothing but a humble sports betting company – but that time was the 1920s. When 2026 rolls around, Coral will celebrate a whole century of providing good-value sporting odds and making money from people eager to bet on the fortunes of their favourite football club or other sporting entity. That’s no longer enough for Coral. With few exceptions, all of the Gala Casino sister sites are dynamic and have multiple areas of focus. That’s who Coral Games exists. It comes with the brand backing of Coral but has nothing to do with betting on sports. Instead, Coral Games is all about online slots and casino games. It has a particularly strong roster of arcade-style modern casino features. If you know and trust the Coral name and would happily interact with it for non-sporting bets, Coral Games is an ideal choice.
Much of what we said above about Coral Games could also be said of Bwin Casino. Bwin is nowhere near as old as Coral – in fact, Coral has it beaten in those stakes by more than eight decades – but it’s every bit as closely connected with sports betting. Bwin began life in Austria and made a name for itself on the European continent, eventually attracting the attention of LC International Limited. The casino network company brought Bwin in-house and then launched it in the UK. Shortly after that was done, they decided it needed a few more strings to its bow and added Bwin Casino. Don’t make the mistake of thinking that the casino elements of Bwin Casino are an afterthought, though – there’s some serious gaming potential to unlock in here, including quite a few exclusive online slots.
We’ve begun to develop a theme. The last few Gala Casino sister sites we’ve looked at all began life as one thing but have changed and evolved over time to become something else. There might not be a betting company in the world that’s had as much time to change and adapt as Ladbrokes. The first Ladbrokes shop took its first-ever bet in 1902. It’s easily the oldest betting company that’s still trading on the entire planet, and because of that, it has a special place in the hearts of a lot of UK players. Many of us made our first-ever sports bet with Ladbrokes and still use them for the same purpose to this day. Ladbrokes loves being so closely linked with sports but would love it a whole lot more if people started paying attention to the other aspects of the modern incarnation of the brand. Ladbrokes Casino has every bit as much potential action to offer you as Gala Spins or Bwin Casino does, but many people don’t even know it exists. Today might be a good day to check out this surprisingly well-hidden gem.
Party Casino is the site on the LC International Limited network that keeps the good times rolling. It takes the “rolling” part of that assignment very seriously because not only does it have hundreds of casino games for players to roll or spin, it also has a history of sponsoring motor racing individuals and teams, including the world-famous McLaren F1 team. Party Casino is an interesting juxtaposition of a Gala Casino sister site because although it offers similar products, it does so with a vastly dissimilar tone. As you’ll see from screenshots and read more about below, Gala Casino is quite a sober, austere-looking casino. Party Casino gears itself towards those who prefer a little more fun and frivolity when they’re playing casino games. Party Casino is very much the yin to Gala Casino’s yang.
The launch of Foxy Games was such a big deal to LC International Limited that Heather Graham, a successful and well-respected Hollywood actor, was somehow persuaded to step inside the “Foxy” costume and tell the world that the new arcade-focused casino was coming. We imagine she was an expensive hire, but the approach worked. Foxy Games hit the ground running in a way that its predecessor Foxy Casino utterly failed to do. Foxy Games feels modern, vibrant, and exciting. Again, those aren’t necessarily traits that we’d associate with Gala Casino. As siblings, Foxy Games is more of a Party Casino sister site than it is a Gala Casino sister site. If you’re a fan of the approach Gala Casino takes to aesthetics, you’re probably not going to like Foxy Games. If, on the other hand, Gala Casino is too severe-looking for you, Foxy Games might be more aligned with your tastes.
Cheeky Bingo is, as the name suggests, yet another LC International Limited casino that uses fun as a focal point. Gala Casino is an outlier even among the Gala Casino sister sites, sticking out from almost all the other casino brands like a sore thumb. If it weren’t for a few similarities in the templates of the sites, you’d be unlikely to say that they belonged to the same parent company if you’d never been told before. Cheeky Bingo is a trusted bingo brand that’s changed hands more than once in the past but was once a staple of British television with sponsorship slots on the Jeremy Kyle Show and Dickinson’s Real Deal. It hasn’t had much in the way of advertising since it became an LC International property, but it still attracts several thousand players each day.
Party Poker is the Gala Casino sister site that matches Gala Casino best when it comes to tone. Both of them are very po-faced about their subject matter. Both of them use dark colour schemes. They’d be a perfect match for each other if it weren’t for the facts that Party Poker doesn’t do anything other than poker, and Gala Casino doesn’t even have a dedicated area for poker. Still, we suppose that’s the point of being sister sites – the two brands combine to offer casino-goers a total package. Party Poker is working its way up through the ranks of UK poker sites. It’s already at the level where it can afford to stage in-person tournaments and stream those tournaments to audiences all over the world, and it aims to reach the next level by appealing to players both new and old. You can try your hand against the very best in the world at Party Poker, but you can also spend time at the rookies’ table learning the craft.
One of these things is not like the other, and that “thing” is Sporting Bet, which is sometimes styled as “Sportingbet.” Like Bwin, this is another sports betting brand that was established on the European mainland before being brought to the UK by LC International. Unlike Bwin, Sporting Bet has not yet truly found its feet in the market or started to diversify. There isn’t a Sporting Bet casino, for example, or a Sporting Bet Bingo site. For those reasons, Sporting Bet is a Gala Casino sister site in name only. We include it here as a demonstration of the range that LC International possesses. It seems that no matter what your preferences are when it comes to gambling, this network company has at least two websites that might interest you and might, in some cases, have even more. For sports bettors, there are certainly far worse options out there than Sporting Bet.
Gala Casino News
: One of the Gala Casino sister sites, Gala Bingo, was featured in an online article on the Independent website with one of the most absurd headlines we’ve seen in a long time. Apparently, the feature documents how someone who was seduced by ‘love bombing’ on a gambling site led to a prison sentence – it almost sounds like something out of Take a Break magazine. The article covers how the online gambling industry used to be a wild west landscape, where casino brand operators profited from addiction and pain; bonus points for the overly zealous dramaticism. The article continues by telling the tale of a gambler, who, on his worst days, would roll out of bed, rush to his local bookies and affix himself to the slot machines, entirely foregoing food and drink. On days such as those, he would be left with an adrenaline hangover and a £2.5k size hole in his pocket. He also shared how he would experience withdrawals and comedowns from the heavy gambling sessions, which consisted of anxiety and agitation.
The article paints a grim picture, but it fails to mention that the majority of gamblers can do so safely and responsibly. It did mention a few of the social responsibility practices that all online operators must now follow but according to the journalist behind this excessively sensational piece, the new regulations that all UKGC-licenced casinos must follow aren’t strict enough. The piece also covered the sleazy nature of gambling event-related gifts given to MPs, which are priced low so that they do not need to be declared.
: The Gala Casino sister sites haven’t garnered any press this week. Well, not unless you count a rather mundane article on your best parking options outside Gala Bingo halls. At least there are plenty of new slots to stick your teeth into in the Gala Casino game library, including plenty of exclusive ones, such as Catch o’ the Irish and Pig Banker Cash Drop. One of the most exciting new games to recently drop is 9 Races to Glory, which was published by Aurum Signature Studios to coincide with the Grand National Racing Festival action. Gameplay-wise, it is a fairly stripped-back and traditional title, but that doesn’t mean there isn’t plenty to look forward to here. As math models go, they rarely come as solid as the one this title packs. The 5-reel grid boasts an above-average RTP of 96.24, medium volatility, and a very fair max fixed win of 2,000x. You can try your luck with stakes as high as £60, or you can go slow and steady to win the race with the minimum wager amount of 20p.
The stunning, almost photo-real graphics are somewhat of a bonus within themselves, in addition to the main event, the jockey bonus. If you have ever played 9 Masks of Fire or any subsequent reskins, you will be familiar with how the game plays out; catch 3 or more of the special jockey symbols, and you will receive a modest prize. With nine of them on the reels on the same spin, you will bank the 2,000x fixed jackpot.
: Gala Casino has been overlooked this week by all the usual third-party websites that like to taste-make in the online casino realm. However, the Gala Casino sister site, Gala Bingo, has received a solid 5-star review from Which Bingo this week, which is infinitely more flattering than the user rating of 3.5 / 5. Although, it is unsurprising that the bingo experts gave the bingo site a glowing review, considering all new members can bank £60 of free bingo tickets when making a £10 deposit. Which Bingo has already decorated Gala Bingo with its own awards, which are worth their weight in gold among online bingo communities. Many of these were awarded before the platform changed its bingo provider in 2021, although notably, incorporating Entain’s own bingo content did little to damage the site’s reputation.
The bingo variants leave very little to be desired; for bingo fans who prefer speedier games, the 30-ball games will provide rapid-fire action, while the 90-ball bingo games keep the action classic. Which Bingo also highly reveres the site for its exclusive games, which enable members to play online bingo in the comfort of familiar franchises. The iconic Coronation Street bingo games even have former members of the Manchester-based soap opera calling the bingo numbers! If you get bored of the live bingo games, there are more than 700 instant win games, including jackpot online slot games, video table games and live dealer casino games. The super-fast withdrawals and 24 / 7 customer care are also warranted a 5-star review.
: Even though Gala Casino is a major casino brand in the UK, it often fails to garner any press – positive or negative. At least there is a hoard of new games to get stuck into this week, including the officially licenced video slot game, The Terminator: Win & Spin. Instead of trusting Blueprint Gaming or NetEnt with the franchised slot, the licence owners opted to go with Inspired Entertainment instead; judging by the high-quality graphics, Inspired Entertainment was the right choice, although, many slot spinners may be a little let down the math model. A 1,000x max win may be acceptable in a low-volatility or medium-volatility title, but in a high-volatility game with a 94.99% RTP, players may be feeling slightly short-changed – especially if they are spinning with high stakes.
The photoreal stacked character symbols will instantly immerse you in the story as your favourite protagonists from the franchise go up against Skynet. To the side of the reels, atop the dystopic image of a torn city, you will see the values of the mini, minor, and major jackpots, but they’re nothing to get all that excited about, considering that they pay 10x, 20x, and 30x your stake respectively. In the base game, you will benefit from the re-spin feature, which sees the stacked symbols become sticky until you fail to bring another stacked symbol onto the reel set. For the main event, there is the Spin and Win bonus, which is your only chance to win the max fixed jackpot of 1,000x.
: One of the Gala Casino sister sites, Gala Bingo, has been at the centre of a scandalous headline in The Mirror this week – not that the Mirror ever really writes any articles that aren’t scandal-focused! The story revolved around a bingo caller for one of the Gala Bingo clubs who was sacked following plotting a £10k bingo scam. The ex-employee also took a female member of staff down with him after he planted his girlfriend in a bingo hall before she called the full house and attempted to take away the full house prize. As all of the Gala sister sites are regulated by the UKGC, they are duty-bound to use random number generators. However, after the allegations started rolling in, it was found that the guilty bingo caller in Sunderland had fixed the game.
Over on the Gala Bingo sister site, where things are infinitely more legit, the platform is currently compelling its members to check out the hot live game, Adventures Beyond Wonderland Live. The game show boasts the wheel of fortune format that has become wildly popular as of late. However, in this live game show, the live host is endearingly dressed up as the mad hatter – who could possibly resist that? To bring other Alice in Wonderland elements into the gameplay, there are plenty of Lewis Carrol-esque props and bonus features, such as the Eat Me bonus, which can add up to 30% to your winnings! The Playtech game is currently available to play night and day.
: This week, Gala Casino added new content to its in-house blog by publishing a rave review of one of the most hotly anticipated games from Blueprint Gaming in a while, Deal or No Deal Megaways Jackpot King. To start the review, the casino insinuated that appearing on the show is the second-best thing to playing this slot game, as you won’t have Noel Edmunds “chivving you along”; we are sure he will be crushed at this disparaging commentary on his game show host persona! After releasing classic slots, scratch cards and live Deal or No Deal games, Blueprint Gaming has certainly made the best use of the official brand licence and it may have outdone itself with this title – not only because the Jackpot King progressive prize pot can pay infinitely more money than the enigma of a banker in the game show!
Within the game, there is a 10,000x win potential, and a host of bonus features that draw from the original game show. There are mystery symbols, which can select a standard playing symbol at random to transform into to increase the win potential; the mystery symbols pale in comparison to the cascading reels feature that triggers the bonus game after four or more consecutive cascade sequences. With four cascades, you will enjoy the classic version of the game show; with five or six, the prizes get bigger in the super and mega versions, where even more cash is up for grabs. If you are familiar with the rules of the game show, you will easily get to get to grips with this game that has become a staple hit across the Gala Casino sister sites.
: Gala Casino sister sites apparently haven’t been worth talking about this week; aside from the profoundly negative reviews on Trustpilot. Thankfully, things are a little more lively on the site, at least in the game library. If you are looking for a colourful new slot game to spin into Spring, Fortune Llama is as vibrant as video slot games come. The next move from Fantasma games is always unpredictable, and no one will have anticipated what this glowing neon game has in store. There are 4096 ways to win on the loud and rather brashy 6 x 4 reel slot. However, they are not paylines as you will know them from other slot games. Matching symbols on any row will constitute a win – as long as the winning sequence starts on reel one. The game is available to play from 20p, or you can shoot for the max fixed jackpot with stakes as high as £100.
There is only one wild symbol, and it can only drop onto reels one and two. Reels three, four, five, and six are reserved for standard playing symbols and llama symbols; every time they drop they will be collected in a bonus meter; as the bonus meter is topped up, the win multipliers will increase from 1x to 100x. The Llama symbols can also drop onto the first two reels; when this happens, the free spin feature, which doubles as a cash collect feature, will trigger. The gameplay is fairly complicated, so it is worth demoing before you stake on the gameplay.
: In an article on the casino tourism boom in the UK by the website Drift Travel, one of the Gala Casino sister sites, Gala Bingo, was named as one of the primary reasons by the drivers. This isn’t strictly true, given that even the Gala Bingo halls that are described as well-loved and popular have been closing down left, right, and centre since the start of the ever-worsening economic crisis! Nevertheless, Drift Travel stood by its theory that many tourists only head to destinations on the merit of their casinos. Did the writer confuse the UK with Las Vegas? As integral as bingo halls are to British gambling culture, it is hilarious to think that people are flocking in from Europe and even further afield to hit the Gala Bingo Halls!
Another mention for Gala Casino this week came in an article on the Travel Daily News International website – an equally unlikely place for such a mention to turn up. To be honest, we suspect that there may have been some factual errors in this one, too. The article claimed to provide a rundown on the top ten “land-based” casinos in the UK. Putting The Ritz Club in London in first place is fair enough, as was Grosvenor Victoria and the Hippodrome in second and third (if a little London-centric), but after that, it appears the author gave up on the idea of doing any research. Suggesting the brick-and-mortar Gala Casino in Bristol is one of the UK’s top ten casinos is, quite frankly, idiotic.
: On the 17th of February, following UK Listing Rules, Entain PLC updated its website to announce some Directorate Changes within the company. The company responsible for Gala Casino sister sites, including Party Casino and Foxy Bingo, announced that two senior members of staff will be stepping down from their roles. Vicky Jarman and Mark Gregory will both be stepping down from Entain on February 17th. While the details around their simultaneous departure were not disclosed by Entain, the chairman of the casino brand owner, Barry Gibson, went out of the way to prove that there was no bad blood between them. Gibson thanked the two ex-employees on behalf of the board and stated how important the contributions they have made were during their time with the company. He also wished them both well for the future.
Over on Gala Casino, players now have access to the brand-new Foxium game, Rome: Fight for Gold 20000x. The 5 x 4 transparent reel set is propped up between two monolithic pillars in front of a Roman coliseum. When you win big via the cash collect feature, which allows you to collect valuable bronze, silver, and gold coins, the crowd will happily cheer you on as you go for glory and gun for the top prize of 20,000x. While the feature is in play, it isn’t out of the realm of possibility for multipliers to crop up and boost your bankroll even further. In the FS feature, the value of the coins is greater to raise the stakes even more.
: Hundreds of websites dedicate their time to publishing articles on the best online casinos; articles focusing on the best land-based casinos are few and very far between. However, Travel Daily News started the trend of celebrating the best brick-and-mortar casinos; instead of just listing the best casino brands in the UK that let punters through their doors, they mentioned region-specific sites. Naturally, The Hippodrome Casino and the Grosvenor Casino in London received a mention; for readers outside of the capital city, casinos in Glasgow, Birmingham, Newcastle, and Bristol also received a mention. Gala Casino’s name cropped up when covering the Gala Casino destination in Bristol, which is home to a wide range of gaming terminals and dealer tables. On the stylish and spacious gaming floor, punters can play poker, baccarat, roulette, blackjack and plenty more games.
The Entain Chairman, Barry Gibson, has called for gold standard regulation in the UK to enable the UK gambling industry to become the global leader in the realm of responsible gambling. The Gala Casino brand Chairman’s soundbite came from a “fireside chat” at London’s World Regulatory Briefing, which takes place every year to bring together regulators and policymakers. He outlined the necessity of regulations that are firm but fair, in addition to the legislation being transparent, evidence-based and rigorous for everyone involved in the market. He believes this move will protect players and support casino brand operators to limit the years they fall foul of UKGC rules and prevent gamblers from partaking in harmful gambling practices.
: Gala Casino is just one of the major British casino brands that could soon end up in the hands of MGM Resorts – if their bid for the UK gambling conglomerate is successful. Casino Guardian joined the chorus of other casino news websites treating the potential Entain takeover as the news of the week. In 2021, MGM Resorts attempted to snag Gala Casino and its sister sites, however, the bid was too low for Entain to ‘entertain’ the idea. With the weakened state of the UK casino economy, MGM Resorts could strike a deal without needing to increase their 2021 by much of a margin. Currently, Entain is staying fairly quiet on the topic until the new UK Government white paper outlining UK gambling legislation is published in early February.
Everything Horse deals with exactly what it says on the tin, it also knows a thing or two about which UK casinos have the best free spin promotions. This week, the website listed Gala Casino as the gambling platform which has the best bonus spin deals. The deal in question allows newly registered members to deposit and spend £20 at the casino to receive a £40 bonus, with 20 free spins as the promotional cherry on the cake. While the free spin allocation isn’t exactly mind-blowing, it is certainly appreciated by new members at the casino that the wagering requirements are incredibly low at 10x WR. That may be 10x higher than the free spins at Virgin Bet, but it is still a competitively low rate.
: As Entain plc, the Gala Casino operator, makes big moves across the pond, the happenings on the casino site itself are a little more smooth sailing. It has been business as usual with the incorporation of new and exclusive games this week; a new game that will help slot spinners celebrate the Chinese New Year has arrived, and Cash Eruption Fa Cai Shu arrived just in time as a courtesy of IGT. The medium volatility game comes with modest max wins of 1,000x, a solid 96% RTP and a 20p – £40 wager range. As the highest standard line win is only worth 12.5x your stake, you will need to lean on the bonus features quite heavily in this game. The 1,000x jackpot can only be won by finding a golden tree symbol appearing on reel 1, and expanding wild symbols occupying reels 2, 3,4 and 5, or by filling all 15 reel positions with cash symbols in the Ju Bao Bonus.
To prove that Gala Casino’s owner Entain is a socially-conscious company, it has published a press release on its website to declare that it is holding the door open for women to return to work alongside the McLaren F1 team. Who said chivalry was dead?! The initiative aims to increase access for women returning to STEM work, as currently there is a stark disparity between male and female-occupied roles in the UK. Currently, only 26% of STEM graduates are women, and the number of women in STEM-orientated roles is even lower at 24%.
: Gala Casino has been operating under the radar of many news outlets and casino review sites. Given its status as a household name, that isn’t too much of an issue for the site, which is constantly ahead of the curve when debuting new slot games. This week, a modest selection of fresh video slot games arrived. Cash-a-Cabana is yet another stellar slot from the genius minds at Play’n Go. If you want to run the risk of getting the tune to Copacabana in your head for days, delve into this flashy Flamenco-inspired game that allows the reels to drip in art nouveau decadence. You will be feeling just as flashy as the graphics if you have what it takes to hit the 10,000x jackpot in the medium-high volatility game. When the Cabana Show is in full swing, the dancer wild symbols will always appear as stacked wilds. Furthermore, with every show girl on show, the progressive multiplier will climb. The max available multiplier is 20x, starting from 1x. Expect to see a smorgasbord of stacked wilds and multipliers in the free spin feature.
If you prefer to be transported to Mexico via a cute and colourful cartoon slot instead, Pinatas and Ponies by Red Tiger will be happy to take you on that trip. Although be warned, the med-high volatility doesn’t match the 2172x max win. There is also the variable RTP to watch out for when spinning the reels on the 6 x 6 pay anywhere grid that shares plenty of aesthetic similarities with Sweet Bonanza.
: This week, Digital Journal distributed a market report on the mobile gambling industry through 2022, including share analysis by region, type, and manufacturer. The objective of the report was to comprehensively assess the mobile gambling industry’s leading stakeholders and to forecast future trends up to 2029 with a view to selling the industry to potential investors. Unsurprisingly, Gala Casino was listed in the top five market leaders, along with Bwin, Unibet, Genting UK and Betfair. The marketing report covered all areas of mobile gambling, including casino gambling, sports betting, live poker gaming, online bingo and lottery games, while the market applications covered a range of different gambling archetypes, from the ‘social exuberant’ to gambling enthusiasts.
The website Football Whispers must have run out of sportsbooks to cover when they conducted a thorough review of Gala Casino. After giving the complete lowdown on the welcome bonus and subsequent regular player benefits, the review highlighted the key features, starting with the size of the jackpots attached to Blueprint Gaming’s Jackpot King network, such as Genie Jackpots and Fishin Frenzy Jackpot. The five-tier gala reward program, which only gets better with the more wagers placed, is also a great perk; it delivers everything from more lucrative redemption rates to handfuls of free spins to free spins. For players with a competitive streak, the free-to-play slot tournaments provide an opportunity to leave the competition in the dirt and win some epic prizes in the process. The range of VIP live tables was the final highlight on the list; for the high-rollers, there are few better live lobbies.
Can Gala Casino Be Trusted?
Gala Casino is a 3 Star trusted casino.
|1. UKGC License||Gala Casino is covered by licence 54743, held by LC International Limited with the UK Gambling Commission.|
|2. UKGC Fines||LC International was hit with £14m of a £17m fine that was handed down to its parent company Entain Plc in August 2022. The fine related to failures in the company’s handling of vulnerable customers and customer identification processes.|
|3. Customer Service||Players can contact Gala Casino staff for support on Twitter, Facebook, email, or live chat on the website. There’s no telephone assistance available.|
|4. Trustpilot Score||Gala Casino has just over 200 reviews on Trustpilot, and has a low rating of 1.8 out of 5.|
|5. Company Location||This casino’s parent company is based in Gibraltar.|
|6. Visible T&C’s||The terms of Gala Casino’s bonus offers are presented alongside them.|
|7. Social Media Presence||Both Twitter and Facebook are used as customer support platforms by Gala Casino.|
|8. Number of Sister Sites||There are thirteen Gala Casino sister sites on the LC International Limited platform.|
|9. Games portfolio||Gala Casino is a prestige casino with an excellent and varied portfolio of games.|
|10. Gamstop links||The Gamstop logo is included in the footer of the Gala Casino homepage.|
|Overall SCORE >||★★★★★ – 3/5 Stars|
Gala Casino Review 2023
Gala Casino is not as famous as Gala Spins or Gala Bingo. In that respect, it’s the weakest of the three Gala brands, but that’s not a knock on Gala Casino. The Gala Casino sister sites have been around for longer and have had more of a sustained promotional push behind them. Gala Casino has largely been left to fend for itself since it was launched more than a decade ago, but it’s shown some serious staying power and is presented as a “luxury” casino with a high-prestige atmosphere. Can it keep to those high standards? That’s what we’ll find out in this review.
Gala Casino welcomes new players to the Gala Gang (their words, not ours) with £40 in bonus funds and 20 free spins. The offer is open only to those who open a new account with Gala Casino and then deposit and spend £20 within their first seven days with the site. Once that’s done, the welcome bonus needs to be specifically claimed under the “Promotions” section of the site. The £40 bonus comes with an x35 wagering requirement. Free spins can only be used on certain online slots and come with an x10 wagering requirement against all winnings they might generate. Any spins or bonus funds not used are automatically forfeited after seven days.
The biggest ongoing promotion at Gala Casino is its five-stage “Gala Rewards” system. This is a classic-style VIP loyalty scheme of the kind we’d expect to find at any luxury online casino. The five stages of the system are taken from cards. Spades is the lowest level, followed by Clubs, Hearts, Diamonds, and then Aces. Progress from level to level is made by playing games regularly and depositing money into your Gala Casino account. The “Aces” level is for players over the age of 25 only, and access is granted on an invitation-only basis.
As a Spades-level Gala Casino VIP, players have access to 24-hour customer service, a £10 bonus in return for a £20 deposit on weekends, and exclusive promotions and events went to them via email or via notifications in their account.
A Clubs-level Gala Casino VIP gets everything mentioned above plus “Comp Points,” which can be exchanged for cash, a “daily click” card, a £30 bonus in return for a £50 deposit on weekends, and access to a higher tier of exclusive events and promotions. The incentives available to a Hearts-level Gala Casino VIP look broadly similar, but the “weekend recharge” increases to a £75 bonus in return for a £100 deposit. Diamonds is similar again, but the weekend promotion extends to £125 in bonus funds after a £150 deposit.
Nobody other than the existing members of the Aces club knows what happens inside the Aces club. It’s like Fight Club – nobody’s allowed to talk about it. We suspect that offers made to players at that level might be individual and tailored to the way they play, but that’s just speculation.
Ongoing tournaments, Drops and Wins jackpot games, and game-specific promotions can all be found in the Gala Casino “Promotions” tab. Check that tab regularly if you intend to keep coming back to Gala Casino – the offers within it change often.
Gala Casino Pros and Cons
Gala Casino has a VIP reward system which – except for the very highest tier – is open to everybody. That’s not something we take for granted at online slots websites or casinos, and so it goes in favour of this one. Speaking more generally, the casino looks fantastic and is easy to use. It’s a cliche to say it, but there really is something here for everyone.
Giving the negatives of Gala Casino feels a little like nitpicking, but we have to pick them up on not having telephone-based customer support. LC International Limited is big enough to provide that service, and having someone on the phone to speak to might stem the tide of all those negative Trustpilot reviews that Gala Casino gets hammered with. Withdrawals seem to be an issue based on the content of those complaints, but if Gala Casino sticks to the withdrawal turnaround commitments it makes in its terms and conditions, it really shouldn’t have a problem on that front.
Featured Slots and Casino Games
Gala Casino has curated a wide and varied gaming portfolio, but it doesn’t divide them up as neatly as some casinos do. You’ll find slots next to live dealer games and game shows next to roulette wheels. You’re able to divide everything up neatly by using the category menu options at the top of the casino page, but it can all look and feel a little overwhelming until you do that. Separating out what’s hot and what’s not from all the noise the casino section makes isn’t easy, but these are the hottest few slots as of the time of our visit to write this review:-
Big Banker Slot: Big Banker by CR Games is one of the most basic looking online slots games you’ll ever see. It also has a low RTP of 94%. Why, then, is it so popular? The answer lies in the “fear vs greed” mechanic that underpins the slots’ bonus features. If you’re not happy with the outcome of your free spins round, you can waive it and spin again so long as you have time left on your clock. If time runs out before you reach an amount you’re happy with, you’ll lose everything. It’s not rocket science, but it’s very effective.
Bonanza: There are hundreds of Megaways slots in existence today, but the whole Megaways online slots revolution would never have happened if it weren’t for Bonanza. This mining-themed classic by Big Time Gaming was the spark that lit the fire. The theme is engaging but simple enough to let the eye-catching mechanic of 117,000+ ways to win plus avalanche wins take centre stage. Yes, the free spins feature in Bonanza is notoriously difficult to trigger, but if you can make it happen and combine it with a progressive multiplier, you’re almost guaranteed a huge win.
Rainbow Riches Pick ‘n Mix: Barcrest has made well over one dozen Rainbow Riches sequels now. Rainbow Riches Pick ‘n Mix, which came out in 2016, is one of the best of them. The name comes from the fact that there are five different bonus features available in this slot, but only enough space for three of those bonuses at any one time. You have to choose which three you want, but you’re free to change your mind and swap them at any time. RTP can go as high as 98% if you have the “Big Bet” feature activated, but be aware the maximum win is a comparatively miserly x500 against your stake.
Gala Casino sees itself as a “full experience” casino, so it offers Slingo, jackpot slots, a live casino, table and card games, “face-off” tournaments, and much more at the site. The only notable things missing from the Gala Casino offering are bingo and sports betting.
Deposits and Withdrawals
The payment options available at Gala Casino are the same as those you’ll find at the Gala Casino sister sites, and they’re reasonably good. At the bottom end, we have Mastercard, Maestro, and Visa Debit cards. If you want to make a withdrawal using any of those methods, you’re looking at a wait of between one and three banking days to get it. You can also pay or withdraw using an Apple Pay account, but that might also take up to three banking days for processing. Those of you who prefer to keep things old-school by using bank transfers will probably get their money back in between two and four banking days.
The faster options are all electronic. PayPal, MuchBetter, and Skrill e-wallet services should receive withdrawals within eight hours of making a request. Impressively, the Paysafe Card e-voucher scheme is treated the same way and also receives funds within eight hours. The fastest method of all, though, is a debit card with Visa approved for fast funds. If you have one, you should get your cash within four hours.
Customer Support and Licensing
Gala Casino’s licence is held by LC International Limited with the UK Gambling Commission under account 54743. The casino does not hold any other licences. There are multiple ways to get in contact with customer support, including live chat, email, and social media messaging. To find the options, you must first wade through Gala Casino’s FAQ and then tell the site that you didn’t find the answer you were looking for and still need help, which is frustrating.
Gala Casino – The Verdict
Gala Casino does most things very well and some things brilliantly. It sets out to make you feel like you’re at a VIP exclusive casino, and it mostly succeeds in that aim. Players in the upper tiers of the VIP loyalty program will definitely feel special. What lets the VIP feel down, though, is the second-rate level of customer service that the site provides. Having no telephone support is a big miss, and it’s the root cause of a lot of the complaints about Gala Casino that are made on Trustpilot. If that issue were sorted out, this could be a five-star casino without a shadow of a doubt.
What are players saying about Gala Casino?
Here are our condensed/reader’s digest summaries of recent player reviews of Gala Casino. The reviews are real, but we’ve edited the comments to keep them on-topic.
- 18-May-2023 by Valerie:
My account was blocked for no reason. They took all my money but rarely paid me anything. Gala Casio is one to be avoided. – source: TrustPilot
- 11-May-2023 by Michelle:
Withdrawal times at Gala Casino are fast. The choice of slots is good now that a few more providers have been added. I won £60,000 here, and it was paid out within two hours. – source: TrustPilot
- 10-May-2023 by Muhssen:
Gala Casino provides its customers with excellent service. – source: TrustPilot
- 10-May-2023 by Andris:
What this casino does is legalised theft. I’ve lost £3000 here without getting anything back. I’m 100% convinced it’s a scam casino. – source: TrustPilot
- 09-May-2023 by Alexander:
Gala Casino stole £152.50 from me. I deposited £250, lost nearly £100 of it, and decided to take the rest of my money out. After sending them my ID, I was told my account had been permanently closed and my money had been seized. They won’t give me a reason why. – source: TrustPilot
- 28-Aug-2022 by AD:
Withdrawals at this casino take so long. Most other companies get money back to you within two hours. Gala Casino makes you wait for days. – source: TrustPilot
- 28-Aug-2022 by William:
I have never once received the Gala Cash back you’re supposed to get from the rewards, and I’ve spent hundreds of pounds here. They don’t reward loyal customers. – source: TrustPilot
- 25-Aug-2022 by Jim:
The same games pay out far better at other casinos. Gala Casino will bleed you dry. – source: TrustPilot
- 23-Aug-2022 by Sophie:
I’ve been a loyal customer at this casino for years but I’ve not had a decent win since 2020. I must be thousands down by now. – source: TrustPilot
- 11-Aug-2022 by Scott:
I’d strongly recommend Gala Casino. It’s really easy to use and has all the games I want to play. Customer services are helpful and the casino is fair. – source: TrustPilot
- 28-Feb-2022 by Stephanie:
I played more than 100 spins on the Fishin’ Frenzy slot and didn’t get a single bonus. The games feel rigged. It’s boring when you don’t get anything back, it isn’t an enjoyable experience. – source: TrustPilot
- 22-Feb-2022 by Helen:
Something about the customer service here just doesn’t add up. I was told I couldn’t have a promotion because it was only for customers who have made more than three deposits. I’ve been with them for years, I’ve made hundreds!– source: TrustPilot
- 20-Feb-2022 by Michelle:
Gala Casino is a total scam. My deposit went through fine but then I won something and tried to withdraw. Apparently, my photo ID isn’t clear enough even though it was photographed with an iPhone 13 Pro in perfect lighting. What a joke. – source: TrustPilot
- 17-Feb-2022 by Nanya:
The negative reviews here have shocked me. I think this is the fairest casino I’ve played at, and I’ve played at a lot of sites. Payouts are lightning-fast and yes, sometimes you’ll lose, but that’s the way the games work. I highly recommend Gala Casino. – source: TrustPilot
- 09-Feb-2022 by Mark:
Gala Casino is a shocking company, and you should avoid playing here. They’ve been holding onto my money for sixteen days since I asked for a withdrawal. – source: TrustPilot
Gala Casino News
Gala Casino Website Updates
Not all casinos make the effort to keep their players up to date with what is going on behind the scenes and keep finding ways to keep the casino experience fresh, but Gala Casino is far from your average online casino. On the ‘News’ section of the casino, players can find reviews of popular games at the casino, such as Premium Blackjack, Original Roulette, Irish Riches Megaways and Genie Jackpot Casino, and they can find fun editorial pieces that bring the players into the heart of the casino. For example, their recent posts invited players to get involved on International Fortune Cookie Day on the 13th of September. The casino asked players to share their favourite fortune cookie words of wisdom, and they gave away over £10,000 in bonuses for the event. And when the Gladiator Jackpot game launched on mobile, the casino launched a massive giveaway promotion that included handing our 4 Xbox One consoles along with a copy of the game Ryse: Son of Rome.
Beyond these posts, Gala Casino let players know *exactly* what the deal is with the Las Vegas Casino experience, pondered the impact of mobile gaming and allowed players to find out what kind of decision-maker style they are. They also taught players how to play jackpot slots, and celebrated some of the most iconic scenes in cinema that featured casinos. For those interested, yes, the “Casino Royale” James Bond film made the cut!
The Casino Face-Off section is exclusive to Gala Casino; it gives players a brand-new way to enjoy tournaments and play against their fellow players. All players will need to do is head to the Casino Face-Off section, see which online slot is coming up in a tournament next. Players will need to be quick to opt-in early, as there is only a limited number of spaces available. Between the hours of 7 PM to 11 PM, a new online slot will be selected every hour to become the slot that players will compete against in. The spin limit in each tournament is 100, and players must stake at least 20p on each spin to qualify. Just a few of the online slot games that have been used in the Face-Off Tournaments include Gonzo’s Quest Megaways, Age of the Gods Battle, Fishin Frenzy Megaways Jackpot King, Atlantis: Cash Collect and Ghostbusters Plus.
Gala Casino Sponsorships
Unlike its sister site, Gala Bingo, Gala Casino doesn’t boast all too many flashy brand sponsorships. However, any major boost in Gala Bingo’s profile is a by-proxy benefit for Gala Casino. In 2021, the casino started to run a radio ad campaign. The campaign got picked up for all the wrong reasons by the Guardian, as gambling expert, Rob Davies, highlighted how prolific gambling ads were during the school run hours between 3 PM – 4 PM and 8 AM – 9 AM. This was debunked when a market analyst found that gambling ads only accounted for 5% of all paid private advertising.
Gala Casino on Social Media
Gala Casino has a verified Twitter account that has been active since May 2012. Recently, they have used their platform to promote safer gambling week; they went the extra mile to prove to their players through their compassionate and engaging posts that their wellbeing is more important than their wagers. Gala casino urged players to keep it fun and promoted self-exclusion and limiting tools.
Gala Casino App
Whether players are on the go or on the sofa, mobile players are well catered for with the highly-rated Gala apps for Apple and Android. Apple Players can either download the app on iPad or iPhone, at the time of writing, it is the 67th most popular gambling app, and it currently holds a 4.7 / 5 rating based on over 1,900 reviews by real players. The most recent updates tackled the issues that players had been experiencing with push notifications and app crashes.
The Android app is slightly less well received by its users, it has received just over 600 reviews since it first launched and it carries a slightly lower customer average rating of 4.1 / 5. However, the app has been installed on android over 50,000 times, proving just how popular Gala Casino is amongst UK players.
Exclusive New Games at Gala Casino
As Gala Casino is so popular, it not only hosts the best new games, but it also hosts some games exclusively, which means that all Gala Casino spinners get priority access to hot new titles. Gala Casino was the first casino to launch the festive reskin of Big Bass Bonanza. Christmas Big Bass Bonanza was developed by the Pragmatic Play partner, Reel Kingdom, it has an identical math model to the original release, the biggest changes will be seen in the visuals and the soundtrack. There are fun little twists, such as the premium playing symbols being Santa Sleighs and treasure chests full of presents. Players can grab a slice of the festive action from just 10p a spin, or they can roll high in the med-high volatility game with stakes up to £250. The max win comes in at 2,100x, and the return to player rate is on the lower side at 95.67%.
Another great game that made it to Gala Casino first is the dark and atmospheric title, Devil’s Nightmare and the slightly less intense game, Book of Fallen. Book of Fallen is yet another online slot from Pragmatic Play that casts John Hunter as the main character as he goes in hunt for treasure, players will also get their chance to snag a fair amount of their own treasure as this simple Egyptian slot game comes with high volatility and a 5,000x max win.