Genesis Casino

Genesis Casino Featured Image

Genesis Casino sister sites include Spinit, Casino Masters, Casino Cruise, Casino Joy, Pelaa, Spela, Vegas Hero and more.
Genesis Casino (genesiscasino.com) is operated by Genesis Global Limited, 28, GB Buildings, Level 3, Watar Street, Ta`Xbiex, XBX 1301, Malta.

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The Best Genesis Casino Sister Sites 2022

Kassu

Kassu

Kassu might not be the most famous or popular of the Genesis Casino sister sites, but perhaps it ought to be more popular than it is. It’s certainly the quirkiest of the casinos in the Genesis Global Limited family, with a 2D cartoon theme based on the concept of hipsters. If you can’t stand hipsters, you might want to move on to the next casino on this list. If you love everything about hipster culture, Kassu might be the casino for you. Curiously, Kassu tells players that everyone who works for the casino – which offers 2000 games and instant withdrawals – has a permanent smile on their faces except when they visit the tax department. That’s not usually the sort of thing people care to own up to in print, but Kassu Casino is a very unusual casino site. The site is described as a site for the laid-back gamer who wants to take a break after a stressful day at work. Members of Kassu Casino are known as “Kassettes” and have access to all of the aforementioned games plus an experienced and knowledgeable customer support team that’s on hand all day, every day.

Casino Joy

Casino Joy

Marie Kondo brought the phrase “this sparks joy” into the world a few years ago. Casino Joy appeared at about the same time. Coincidence? We’ll let you decide that, but whatever the reason for the name of this Genesis Casino sister site, it’s a popular one and is thought of as being among the highlights of the Genesis Global Limited range. There’s a recurring theme among sites within this family, and it’s one of an online casino being somewhere to come when you want to leave your busy day-to-day life behind for a while and relax. In truth, each of the Genesis Casino sister sites is almost identical save for the theme and a few elements of the layout. Each of them has been furnished with around two thousand casino games, provided by the best games development companies in the iGaming world. Each of them also has a bespoke range of promotions, although the promotions invariably come with an x40 wagering requirement attached to the bonus funds they generate. Casino Joy is already thought of as a top-level UK casino, but if it could ease back a little on that wagering requirement, it might shoot into the stratosphere. There are Genesis Global Limited casino sites that are as good as Casino Joy, but there are none that are better.

Sloty

Sloty

Sloty is Genesis Global Limited’s “City of Slots.” All of the Genesis Casino sister sites come with either a theme or a concept behind them, and the theme of Sloty is that it’s literally a casino that’s been built atop a cloud. That’s why there are hot air balloons all over the homepage. Aside from being a casino for laid-back balloon aviators, Sloty is a site which, in its own words, has been built with creativity and imagination at the heart of every design decision. The motto of Sloty Casino is that the sky isn’t the limit – it’s just the start. Reaching the skies in Sloty means participating in the casino’s 2000+ casino games, perhaps spending a little time in the live casino and checking out the game shows, as well as perusing the colossal slots library. This is a lively-looking casino site that blends all the best games from the past of online slots with the latest and greatest creations from the providers driving the future of iGaming. It’s right up there with Casino Joy and Genesis Casino itself when it comes to quality. We can say with confidence that if you enjoy Genesis Casino, you’ll also love what Sloty Casino has in store for you. Click the casino’s logo above to be taken to our full review if you want to find out more.

Casino Gods

Casino Gods

There’s a little bit of confusion about the name of this Genesis Casino sister site. Its URL is casinogods.com, but the casino’s logo appears to suggest that it should be called “Casino of the Gods.” Genesis Global Limited has done a very good job of keeping branding consistent across the other Genesis Casino sister sites, so it’s odd that Casino Gods is ambiguous. Casino Gods is the name we’ll stick with, though, and it’s an even grander concept for an online casino than Sloty. Sloty only wants to take players to the skies. Casino Gods wants to take them beyond that and into the heavens. It’s hard to tell whether the cartoon gods who appear as mascots at this casino are drawn from Roman or Greek mythology, but we don’t suppose it really matters. What does matter is that it’s a well-designed casino site with an entertaining theme and that same Genesis Global collection of over two thousand games. Players at Casino Gods are informed that by registering at the site, they’re entering a magical land of ancient rulers where every step they take will be watched from above. That sounds a little more sinister than Genesis Global probably intended it to. If you’re interested in promotions and bonuses, keep an eye out for Guardiana and Fortuna, who might appear on the site at any time to bring you bespoke features.

Spinit

Spinit

Spinit is the exception that proves the rule as far as Genesis Casino sister sites go. We said that all of the Genesis Global Limited casinos have themes, but Spinit is the one that bucks the trend. We get the impression that Spinit Casino has been designed for players who are a little more serious about iGaming and don’t care for cartoon themes. Instead, Spinit is all about players, games, and promotions. It’s still the same range of 2000-or-so casino games, but they’re presented in a no-frills manner that’s perfect for fast access to the content you’re looking for. The short and to-the-point motto of Spinit is “spin them all,” which is an invitation to try out every single one of the games that the casino has to offer. We’re yet to see how anyone could possibly spin a poker table and avoid being disqualified from the game, but perhaps Spinit knows something that we don’t. The atmosphere of Spinit is one of safety, security, and gaming excellence. The casino and its games play as well on a mobile device as they would on your tablet or laptop, so this is a casino you can carry around in your pocket and play while you’re on the move if you so desire. Having said that, the same is equally true of all the Genesis Casino sister sites.

Can Genesis Casino Be Trusted?

trust score

★★★★

Genesis Casino is a 4 Star trusted casino.

1. UKGC License Genesis Casino operates in accordance with the UK Gambling Commission licence held by Genesis Global Limited under account 45235.
2. UKGC Fines Genesis Global Limited was deemed guilty of failings related to customer identification, customer interaction, and anti-money laundering processes in December 2021. The company was fined £3.77m.
3. Customer Service Customer support at Genesis Casino is excellent, with assistance available via email, live chat or telephone.
4. Trustpilot Score Trustpilot has a score of 2.3 out of 5 for Genesis Casino after over 700 reviews, indicating some unhappiness among customers.
5. Company Location Genesis Casino’s parent company is based in Malta, which is a trusted location for iGaming.
6. Visible T&C’s Bonus promotions at Genesis Casino come with their full terms and conditions attached.
7. Social Media Presence You’ll find Genesis Casino on Facebook, Instagram, YouTube and Twitter, but Facebook and Instagram are the only accounts that see regular posts.
8. Number of Sister Sites Genesis Casino is the flagship of the Genesis Global casino network. There are thirteen Genesis Casino sister sites.
9. Games portfolio Including table games, bingo rooms and live dealer games as well as slots, Genesis Casino offers more than 2000 games.
10. Gamstop links The GamStop logo appears towards the bottom of the Genesis Casino homepage, but it’s difficult to see.
Overall SCORE > ★★★★★ – 4/5 Stars

What are players saying about Genesis Casino?

Here are our condensed / readers digest summaries of recent player reviews of Genesis Casino. These are all genuine reviews taken from real players, but we’ve edited their comments to keep them short and on-topic.

  • 19-Jun-2022 by Ashley:
    I had a withdrawal issue a few days ago, but it was sorted quickly and with the utmost professionalism. I’m impressed by their service. It’s reassuring to play at a casino with such a great support team. – source: TrustPilot
  • 17-Jun-2022 by Claire:
    I uploaded all my ID and was told I was verified, but two days later they told me to send it again. I couldn’t send it through the upload link because that part of my account told me I was already verified, so I sent it by email. They replied to my email and said they couldn’t accept ID this way, but I have no other way of sending it. I’m stuck and I’m down £170 because of it. – source: TrustPilot
  • 15-Jun-2022 by Filip:
    It took me 26 days to get a withdrawal processed through this casino. I’ll never use this site again, it’s a big scam. – source: TrustPilot
  • 11-Jun-2022 by Damien:
    This so-called casino told me they’d paid money into my account. It didn’t turn up. When they eventually admitted they were at fault they credited the money back to my casino account, not my bank account. If a company can’t do the basic job of processing withdrawals it shouldn’t have a licence. – source: TrustPilot
  • 08-Jun-2022 by Ryan:
    They failed to process a withdrawal for me over a month ago. Eventually, they put the money back into my casino account so I tried to withdraw it again, and now I’ve been waiting another ten days. I have no idea what to do now but how is this allowed to happen? – source: TrustPilot
  • 07-Jun-2022 by Allan:
    I’m still waiting on money from Genesis Casino. It’s been nine days and counting, I can’t believe how many documents I’ve had to send. I can see from other reviews that everyone else is having the same issue. – source: TrustPilot
  • 06-Jun-2022 review by Joanna:
    For me, this is the best real money casino site. Customer service is really quick and the staff are pleasant. I don’t believe so many people say they have problems withdrawing, I’ve never had any problems at all. – source: TrustPilot
  • 02-Jun-2022 review by Robert:
    My experience with Genesis Casino has always been top-notch. I’ll give them five stars out of five. – source: TrustPilot
  • 30-May-2022 review by Scott:
    The withdrawal process at Genesis Casino is frustrating. I’ve uploaded my passport photo but they replied to me saying details aren’t visible, which they clearly are. Now I can’t upload any more documents because my ID is apparently under review. It’s a good site overall but the withdrawal process needs work. – source: TrustPilot
  • 25-May-2022 by Sam:
    I’ve been waiting seventeen days for my withdrawal despite receiving an email from them on the 18th saying it had been processed. They’ve been an absolute nightmare to deal with. – source: TrustPilot

Genesis Casino Review 2022

Genesis Casino is the flagship of the entire Genesis Global Limited casino network. All of the Genesis Casino sister sites ought to be measured against the standard of this one. That makes it a little odd that Genesis Casino wasn’t the first site this network company ever launched. The first casinos to go live with Genesis Global Limited did so in 2017. Genesis Casino wasn’t launched until 2019. Perhaps Genesis Global was simply taking its time to perfect its craft – but did they get it right? You’ll find out by reading this Genesis Casino review.

genesis casino screenshot

New Player Welcome Offers

There are two welcome offers at the space-themed Genesis Casino – one for players who want to focus on slots and another for players who want to focus on live casino games. We’ll start with the online slots welcome promotion. It’s a 100% matched deposit on first deposits subject to a maximum of £100 and a minimum of £10. The promotion comes with three hundred free spins on NetEnt’s Starburst slot. There are terms and conditions attached, though, and those terms and conditions state that you’ll get your free spins at a rate of thirty per day for ten days after you make the qualifying deposit. The spins also expire after 72 hours if they aren’t used. The maximum a player can withdraw if they win anything from free spins is £100, and all bonus funds come with a bulky x40 wagering requirement. Deposits made with PayPal, Skrill, Neteller or any other e-wallet don’t qualify for the welcome bonus.

If you’d prefer to take the live casino bonus, here’s how it works. It’s still a 100% matched deposit up to £100, subject to the same maximum and minimum deposit as the slots welcome offer. The same wagering requirement of 40x also applies. Players can only redeem the live casino bonus on certain types of games, so roulette and blackjack are included, but poker and baccarat are not. No bet made using bonus funds can exceed £30, and no winning beyond £2000 can be withdrawn.

Ongoing Promotions

A lot of the Genesis Global Limited casino sites are a little weak when it comes to ongoing promotions, but Genesis Casino is the company’s star site and so comes with a little extra punch compared to the Genesis Casino sister sites. We’ll ignore the Pragmatic Play Drops and Wins promotions that are listed on the Genesis Casino promotions page because they’re the same everywhere, so the next headline is that live casino players qualify for up to £200 cashback every Tuesday. The offer applies only to games with live dealers and covers 10% of all losses incurred during the previous week. The cashback offer is subject to a minimum net loss of £20 and has an x20 wagering requirement attached to it.

Every Monday at Genesis Casino is “lightspeed Monday,” offering free spins on selected games to anyone who’s deposited and wagered at least £10 during the previous week. The number of free spins players receive and the games they can be redeemed on might change from week to week, but they’ll always come with an x40 wagering restriction and a maximum withdrawal limit of £100.

As Genesis Casino comes with an outer space theme, players at the casino can go on weekly “missions.” Those missions are open to anyone who’s deposited £50 or more between Monday and Thursday the previous week and can be claimed on Fridays. A typical reward for a weekly mission would be a 25% matched deposit bonus with a maximum of £100, but rewards and terms will vary from week to week.

Pros and Cons

The pros of Genesis Casino:

Genesis Casino offers instant withdrawals on every major e-wallet and has twelve viable means of making withdrawals.

Customer support at Genesis Casino is available 24/7 with a choice of phone, live chat or email. Customers should never be in a position where they don’t have access to assistance.

The cons of Genesis Casino:

All bonus funds at Genesis Casino come with high wagering requirements and short expiries, meaning that the chances of ever being able to make withdrawals from bonus funds are slim.

There’s been a glut of recent player complaints about issues with the withdrawal process despite the promise of instant, easy withdrawals.

Featured Slots and Casino Games

Genesis Casino Banner

If you can name a casino game, Genesis Casino has probably got it. There’s no sports betting at this casino, but everything else is covered admirably. That goes for live dealer games, table games, roulette, and even bingo if you look hard enough. Online slots are the casino’s main attraction, though, and these are the top slots at Genesis Casino at the time of writing. 

Book of Dead: If you play slots regularly, you’ll already be more than familiar with Book of Dead. It’s the Egyptian-themed Play’n Go classic that gave birth to the “book of” mechanic. Who knew a simple combination of free spins and expanding symbols could become so potent and so popular? Volatility is low in Book of Dead, and RTP is a touch below 95%, so you might be waiting a while for a big win, but at least the slot shouldn’t tax your bankroll too aggressively. 

Big Bass Bonanza: Reel Kingdom took the idea of fishing-themed slots and ran with it when it created Big Bass Bonanza. The whole idea of catching a “money fish” every time a fisherman symbol appears on the reels is just a smart way of dressing up the old idea of a collect symbol, but it makes the whole process far more entertaining. The volatility of Big Bass Bonanza is slightly above average, and RTP checks in at 95.67%. 

Wolf Gold: Pragmatic Play’s Wolf Gold was released in 2017 and went on to almost sweep the board in the “Game of the Year” categories at industry award shows in 2018. Blending an animals and nature theme with the haunting backdrop of the North American canyons, the key to this slot’s allure is the “full moon” hold-and-spin feature, with big jackpots to play for. Wolf Gold offers 96.01% RTP and average variance. 

Deposit and Withdrawal Methods

All of the Genesis Global Limited casino sites go the extra mile when it comes to payment and withdrawal methods. There are fifteen ways to pay and twelve ways to withdraw. The only deposit methods that don’t also work for withdrawals are Maestro cards, Boku mobile payments and Paysafe voucher cards. There are never fees for making deposits, and all funds should be available immediately in player accounts. If you’re happy to wait between 1-3 days for withdrawals, you can use your Visa debit card or an Apple Pay account, but if you want your money instantly, you should use any major e-wallet. PayPal is the biggest name on the list, but smaller e-wallets like MiFinity and Jeton are also accepted. If you don’t have an e-wallet, you can make an instant bank transfer with Trustly and instantly receive your money that way instead.

Customer Support and License

Customer support is one of Genesis Casino’s great strengths. We’d like to live in a world where every online casino has full live chat, email and telephone support, but until we do, we’ll happily salute casinos like this one for providing all three options. It makes them stand out from the crowd.

Genesis Casino is covered by a licence held with the UK Gambling Commission by Genesis Global Limited. The licence isn’t spotless, though, and if you scroll back up to the “Can Genesis Casino Be Trusted” part of this review, you’ll see why. The operator’s licence was briefly suspended in 2020 because of the issues, but the Gambling Commission is satisfied that the problems have now been resolved. The company holds additional licences in Malta, Sweden and Spain. 

The Verdict

Genesis Casino almost has to be a great casino site. It sets the standard for the rest of the Genesis Global Limited network. All of the other Genesis Casino sister sites have to be measured against the quality of the offering here, and for the main part, the standard is kept high. Nobody can say that a selection of two thousand casino games isn’t impressive, and all the withdrawal methods plus the round-the-clock customer support should make this a great place to play casino games. We’d like to see the casino’s high bonus wagering restrictions come down, though, and we’re a little worried by the repeated references to withdrawal issues in customer complaints.

Genesis Casino Mobile

Genesis Casino – A Deeper Dive

Big In India

The UK casino and gaming scene is probably the biggest in the world. We also like to think that it’s the best in the world. However, it is not the only one in the world. Since the era of online slots and casino websites made it easier for people to get involved with the hobby, virtual casino scenes have sprung up worldwide. One of the busiest of those scenes is in India. In the past, India has been the focus of Genesis Casino’s operations. You can see that in the casino’s branding and in some of its social media output.

Although most of Genesis Casino’s branding is themed around outer space, you’ll occasionally see out-of-place looking people in traditional Indian dress juxtaposed against the space background. Head over to the casino’s official YouTube channel, and you’ll also find a small collection of videos aimed at the Indian market. Only five videos have ever been uploaded to the channel in the two years it’s been active, although it doesn’t seem to have been abandoned. Now that the UK market appears to be a bigger priority for Genesis Casino and its owners Genesis Global Limited, perhaps we’ll see more activity on this front.

Limited Reach

Genesis Casino should be commended for trying to find fans by producing video content, which is something that not enough casinos do. However, it hasn’t had much success on that front yet. It has fewer than 150 followers on YouTube and has never attracted more than 1,500 viewers to a video. That video was a guide on how to use the Rapid Transfer service, so the people who watched it might have been more interested in that than anything to do with the casino.

We can tell you a similar story about Instagram. Like YouTube, Instagram is a promotional tool that far too few casinos use in an attempt to connect with their audience. Genesis Casino has more than five hundred followers on the photo-led social media brand but appears to have given up hope of developing that number any further. There hasn’t been a new post there since 2019. Things are even worse on Twitter, where there hasn’t been a post since March 2019, but the audience is below 150 people.

The exception to all of this is Facebook, where Genesis Casino looks very healthy. The casino has an audience of more than 1200 people on the world’s most-used social media platform and posts new content regularly. Most of the content is information about new slots or casino games, but there’s the occasional Facebook-exclusive offer to make it worth a casino fan’s time to follow the brand.

Genesis Casino Banner 2

Hold The Front Page

The press doesn’t cover the casino industry often – or, at least, not in a positive light – but some publications are more inclined to do so than others. One of those publications is The Herald, which is based in Scotland. It issues casino news, opinion pieces, and rankings for online slots sites and casinos regularly. In November 2021, it found space to give Genesis Casino a shout-out. The site was named best in the UK for mobile casino games, and fourth overall. That’s a great result for Genesis, which was recognised for its enormous games catalogue, easy-to-use website, and the trustworthiness of the Genesis brand on review websites.

A little earlier the year, the Observer also chimed in on the topic of popular, attractive casino sites. Genesis Casino was mentioned in that April 2021 article, too. Although every other casino website in the top ten was ordered differently in comparison to the article in the Herald, Genesis Casino once again landed in fourth place. Given the fact that we’re rapidly closing in on one thousand casino websites in the UK, landing fourth is something to be proud of. Considering the three brands listed above it were Play OJO, Mr Spin, and Sun Vegas, Genesis Casino can be very proud. It isn’t pushed remotely as hard as the other three by its owners in terms of advertising.

Appearing In Print For The Right Reasons

There are two things that most casino players want to know when they’re considering signing up for a new casino or slots site. The first is whether there are any attractive incentives available to them as a reward for signing up. The second is whether their money is going to be safe. Making a customer-friendly move in this regard is always likely to get a brand some positive press, and Genesis Casino got some via its parent company Genesis Global Limited in November 2021. The company announced that it’s partnered with AU10TIX to automate its “know your customer” processes for safe onboarding. AU10TIX is known across the industry for its robust anti-fraud measures, so this has been received as a positive move by industry professionals. Details of the new partnership were published by Yahoo Finance.

Where It All Began?

The only unanswered question we have about Genesis Casino is where the idea for the brand came from. Click on the “about us” page on the casino’s website, and things become very confusing. The word “genesis” implies a biblical theme, but what you see on that page of the site is anything but. In fact, the image waiting to greet you is a spaceman carrying a roulette wheel across the surface of an alien planet. The background text doesn’t make things much clearer. IT tells us that it all began a million miles away along a highway in the sky. Quite what that has to do with the casino or casino gaming in general is anybody’s guess.

The promotional text on the page goes on to talk about a “galaxy” of casino games and the opportunity to spin “where nobody has spun before.” That’s a lot of space puns, but no explanation of the theme and no hints of how travelling into outer space has anything to do with genesis. We understand the concept of genesis being the start of something, and perhaps you could say that the Genesis Casino brand was the genesis point for Genesis Global Limited, but we’re left with a feeling that they may have mixed the concept of genesis up with the concept of the big bang!