GoldenPalace

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Golden Palace (goldenpalace.com) is operated by Progressplay Limited, Kolonakiou 26, Office No.18, Agios Athanasios, Limassol, 4103, Cyprus.

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Golden Palace Casino Review

Welcome to our in-depth review of Golden Palace Casino, operated by ProgressPlay Limited, a company that finds its headquarters nestled in the vibrant locale of Soho, London, but is technically based overseas. To be more specific,  ProgressPlay is a Malta-based limited liability company and is rigorously regulated by the Malta Gaming Authority under the license number MGA/B2C/231/2012, bestowed upon the casino on April 16, 2013. In the United Kingdom, the Gambling Commission supervises the casino’s activities under account number 39335, assuring players of its legitimacy and compliance with legal norms.

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Taking an initial gander at the Golden Palace website, one is met with an agreeable design and a plethora of gaming options, or at least that’s what the casino promotes. Intrigued by its offerings, we’ve decided to delve deeper and provide a comprehensive review for those pondering a virtual excursion to this digital playground.

Golden Palace Welcome Promotions

When it comes to rolling out the red carpet for new players, Golden Palace doesn’t hold back. The casino offers a substantial first deposit bonus, matching your initial investment with a 100% bonus up to £100 or $100, depending on your chosen currency. However, do bear in mind that this bonus comes with a wagering requirement of 40 times the bonus amount before you can withdraw your winnings.

Ongoing Promotions

Beyond the enticing welcome offer, Golden Palace keeps the excitement alive with a dizzying array of ongoing promotions. Whether it’s weekly deposit bonuses, free spins on a medley of slot games, cashback offers, or some genuinely enticing mega rewards, there’s never a dull moment here. Seasonal promotions are also a staple, making it a good idea to frequent the promotions page to stay abreast of the latest offers.

Top Games at Golden Palace

Golden Palace boasts a decent range of slot titles, which, while not necessarily groundbreaking, offer engaging gameplay and compatibility with both desktop and mobile devices. Besides slots, Visionary iGaming delivers an assortment of video poker, blackjack, roulette, baccarat, and even niche options like war and keno. Live dealer games are also part of the package for those who crave a more immersive experience.

The casino collaborates with multiple game developers, including Pragmatic Play and Betsoft. While it’s worth noting that Betsoft was involved in a scandal back in 2009 over jackpot odds, these concerns have since been addressed and are considered water under the bridge.

Payment Methods

Financial transactions at Golden Palace Casino are facilitated through a variety of options, including Visa, Mastercard, Neteller, Skrill, and EcoCard, to name a few. However, withdrawal policies could be improved. It takes up to three business days for approval and an additional 1 to 12 days for processing. New players are limited to one withdrawal per week with a cap of €1000, although VIP members enjoy higher limits, going up to £35,000 per week.

Customer Service

Golden Palace takes customer satisfaction seriously. Support is available around the clock, seven days a week, through multiple channels such as phone, email, and live chat. Furthermore, the casino employs stringent security measures like SSL encryption to protect user information. Customer verification is typically straightforward but may include a questionnaire for added security.

Golden Palace – The Verdict

Golden Palace Casino once held a high standing in the online gaming arena, offering a diverse selection of great games and progressive jackpots. Although recent partnerships with some controversial game providers have cast a shadow on its reputation, it remains a venue worth watching, especially if it takes measures to rebuild its standing in the gaming community.