Hippodrome Online

hippodrome online logo 2024

Hippodrome Online sister sites include Betway, Jackpot City, Betway Casino, Spin Casino and Dream Bingo.
Hippodrome Online (hippodromeonline.com) is operated by Betway Limited of 9 Empire Stadium Street, Gzira, GZR 1300, Malta.

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Hippodrome Online Sister Sites 2024

Spin Casino

Spin Casino 

If you look very closely at Spin Casino, you’ll see it’s built around the same template as Hippodrome Online. The same template powers a couple more of the Hippodrome Online sister sites, but Hippodrome Online itself does a far better job of disguising it than Spin Casino does. It’s quite an ugly, basic website – especially when viewed on a laptop rather than a mobile device – and that’s a shame because there’s a lot of good content at the site. Customer support is available 24/7 at Spin Casino, and the welcome offer of one hundred bonus spins for £20, attached to an x30 wagering requirement for any winnings, is reasonable. On top of that, Spin Casino offers games with live dealers and live game shows to go with its collection of roughly five hundred online slots, all of which are drawn from reliable, big-name providers. All of these things could be said about Betway Casino, but if you’ve already played at Hippodrome Online and Betway Casino and you’re looking for something similar but different, Spin Casino represents a solid (but unspectacular) option. A revamp of the homepage and a few high-quality graphics would make a world of difference to the casino’s appeal, but the site doesn’t appear to be a high priority for its owners.

Hippodrome Online sister sites Spin Casino

Betway

Betway 

The Hippodrome Online sister sites exist on the Betway Limited casino network, so Betway has to be considered the flagship of the network by default. Betway is where the casino network began, going live in 2006 with an initial focus on the highly competitive UK sports betting market. The brand has expanded considerably since then; hence the existence of Hippodrome Online, Betway Casino and the other sites tied to the company, but sports betting is still at the core of the business, and the Betway site is where it happens. You can use Betway.com as a portal to Betway’s casino, live casino, esports and Vegas-style betting options, but if you scroll down the page, you’ll find all the latest in-play and pre-fixture odds. Whereas most sports betting sites lead with horse racing, Betway thinks of itself as a football specialist. That’s reflected in the company’s sponsorship choices – for the past couple of years, Betway has been the primary shirt sponsor of Premier League football team West Ham United. Most of the promotions on the site are also focused on football, although you’ll find promo opportunities for other sports if you look hard enough. Betway is generally thought of as one of the best sports betting sites available to UK players and welcomes thousands of those players every day.

Hippodrome Online sister sites Betway

Dream Bingo

Dream Bingo 

Dream Bingo is another member of the Hippodrome Online sister sites family that uses the same precise template as Hippodrome Online. In fact, it looks almost identical to Spin Casino and contains almost all of the same content. By far the strangest thing about Dream Bingo is its name. This is a site that’s been around since 2007, and back when it launched, it was a bingo-focused site, just as its name suggests it ought to be. For reasons nobody understands, it later became a straightforward slots-based casino site and dispensed with all of its bingo rooms and games. There are now no bingo games at Dream Bingo at all, which is surely a disappointment for at least some of the visitors who stumble across the site. The site’s name should have been changed when the bingo rooms were removed, but it wasn’t, and so we’re left with a confusing online casino site that feels almost like an afterthought. However, none of this is to say that Dream Bingo isn’t worth a visit. As it has a virtually identical portfolio of games and bonuses to Spin Casino, it has all the same positive points that Spin Casino does and is worthy of your consideration for the same reasons.

Hippodrome Online sister sites Dream Bingo

Betway Casino

Betway Casino logo

As we alluded to earlier when we were talking about Betway, the Betway brand is no longer solely about sports betting. There are several mini-sites contained within the primary Betway website, and Betway Casino is the largest of them. This, as the name suggests, is where Betway keeps all of its online slots, live casino games, table games and other traditional casino favourites. It’s a slick, good-looking casino containing all the features and bonus perks that you’d expect a big-name casino site to furnish you with in the 2020s. Betway Casino contains plenty of big jackpot slots for prize hunters to chase, but players who are more cautious or play with smaller budgets aren’t forgotten. The portfolio of games at Betway Casino includes a range of “penny games,” offering low-risk, low-return entertainment to be played for fun rather than with any expectation of winning big money. If we have a criticism of Betway Casino, it’s that while there’s a decent amount of variety in its games portfolio, there isn’t a lot of depth. The total number of games at the site is somewhere close to five hundred, which is fine for an average casino site but arguably not for one with a big name like Betway.

Hippodrome Online sister sites Betway Casino

Can Hippodrome Online Be Trusted?

trust score

★★★★★

Hippodrome Online is a 3-star trusted casino.

1. UKGC License Hippodrome Online is covered by UK Gambling Commission licence 39372, held by Betway Limited.
2. UKGC Fines Betway made a record-breaking payment of £11.6m to the regulator in lieu of a fine in March 2020 after serious failings were identified with the company’s handling of customers at risk of problem gambling, anti-money laundering measures, and social responsibility protocols. A formal fine of £408K was handed down in September 2022 for breaches of advertising guidelines.
3. Customer Service Customer support at Hippodrome Online is provided via limited-hours live chat. Telephone-based assistance is not available.
4. Trustpilot Score After more than 70 reviews, Hippodrome Online has a very low score of 1.6 out of 5.0.
5. Company Location Betway Limited is based in Malta. The company is trusted because it holds a UKGC licence.
6. Visible T&C’s The promotions that appear on the casino’s homepage are presented with all the necessary terms and conditions included.
7. Social Media Presence Hippodrome Online isn’t on Twitter.com, and hasn’t posted on Facebook since 2015.
8. Number of Sister Sites There are four Hippodrome Online sister sites on the Betway Limited platform.
9. Games portfolio The games portfolio at the casino contains about five hundred slots and live dealer games.
10. Gamstop links Gamstop’s logo and link are contained in the footer of the Hippodrome Online website.
Overall SCORE > ★★★★★ – 3/5 Stars

Hippodrome Online Review 2024

The Hippodrome Online Casino is the official online presence of The Hippodrome Casino in London – one of the largest, most popular and most prestigious casinos in the nation’s capital. That means the online version of the casino has a lot to live up to. Betway Limited was intrusted with the job, but have they done it justice? Read this review and find out.

Hippodrome Online sister sites

Hippodrome Online Welcome Bonus

The welcome offer at Hippodrome Online isn’t great. New players can claim up to £50 in bonus funds, which is delivered as a 100% matched deposit on first deposits only. There are no free spins or other perks attached to the promotion, so it’s quite a vanilla offering, and it isn’t helped much by the above-average wagering requirements of x50 that come with it. The offer is applicable to debit card deposits only, so deposits made using any other method won’t trigger the bonus.

Ongoing Promotions

Aside from the welcome promotion, the only other bonus offer listed at Hippodrome Online is a standing offer of fifty free spins each time a player deposits £50 or more into their account. The spins are specific to one of the most popular online slots at the casino site, which is Ark of Ra at the time of writing but could change at any time. Once the spins are awarded, they’re played at a value of 20p per spin and come with a wagering requirement of x30 attached to anything you might win from them. Unlike the welcome offer, the wagering requirement attached to this promotion is reasonable. Further down the “promotions” page at Hippodrome Online is a reference to a VIP loyalty scheme, but the wording is vague and says only that players who play at the site regularly will receive regular free spins offers and other promotions, which are presumably delivered either via email or in the “my account” section of the site.

Hippodrome Online Pros and Cons

Pros:

Withdrawals are processed quickly at Hippodrome Online Casino, with an average turnaround time of twelve hours for withdrawal requests to be processed and money to be sent. 

There’s a decent amount of variety in the casino’s portfolio, with slots, game shows, and live dealer games that are streamed directly from the real-life Hippodrome Casino venue in London. 

Cons: 

The welcome promotion isn’t up to much, capped at a low value of £50 and saddled with an unreasonably high wagering requirement of x50. 

The casino promises 24/7 live support on its homepage, but this isn’t true. The only means of obtaining customer support at Hippodrome Online is through live chat, which is offered on a limited-hours basis. 

Top Games at Hippodrome Online

This section is usually where we’d list the top online slots and table games at the casino we’re reviewing, but Hippodrome Online is a little different. For a start, it doesn’t have a “top games” or “most popular games” section. The games linked to the site’s homepage are neatly categorised, but none of them are advertised as being any more important than the others. Secondly, the true appeal of Hippodrome Online is its live casino experience. As we said earlier, Hippodrome Online is the digital version of one of the country’s top brick-and-mortar casinos, and it makes excellent use of that fact. When you play at Hippodrome Online, you have the opportunity to play live dealer games streamed directly from the real-life Hippodrome.

The most popular of the Hippodrome-branded live games at the casino is Live Hippodrome Grand Roulette, which is delivered with the assistance of Evolution Gaming. The provider is considered the best in the field of providing live dealer games to online casinos and is also responsible for all of the other non-Hippodrome live games at the site. This includes Evolution Gaming’s specialities, which include XXXtreme Lightning Roulette, Lightning Blackjack, and the increasingly popular genre of live game shows like Crazy Time and Dream Catcher. The Hippodrome-branded games aren’t entirely exclusive to the site – they’re also available at a couple of the casino’s sister sites, including Dream Bingo and Spin Casino – but you won’t find them on sites that belong to any other casino network company, and so they’re Hippodrome Online’s unique selling point. If you love live casino games, it stands to reason that you’ll have a great time at this site.

Deposits and Withdrawals

Hippodrome Online keeps it simple when it comes to payment processing, but in doing so, it offers fewer banking options than we’re used to seeing at top casino sites. You can’t use Paysafe voucher cards at Hippodrome Online, nor can you use instant bank transfer services like Trustly. Strangely, you can’t even use Mastercard debit or Maestro debit cards. There are four payment options at the site – Visa, PayPal, Neteller and Rapid Transfers. All e-wallets other than PayPal and Neteller are excluded, and players should remember that only deposits made using a debit card trigger the site’s promotions. When withdrawals are requested, Hippodrome Online will make every effort to make sure your money is in your account within twelve hours.

Customer Services and Licensing

Getting hold of customer support at Hippodrome Online is a little more difficult than it probably should be. The casino’s FAQ is extensive and covers most common problems, but if you can’t find the answer you’re looking for and still need help, you’ll have to navigate through several menu options before eventually seeing a prompt to open a live chat window. Despite the claims to the contrary that the casino makes on its homepage, live chat is only available during limited hours. There are no other means of contacting the casino. As with all the Hippodrome Online sister sites, the casino is covered by the licence that Betway Limited holds with the UK Gambling Commission. A further licence held with the Malta Gaming Authority allows Hippodrome Online to operate internationally.

Hippodrome Online – The Verdict

Hippodrome Online is best suited to those who are looking for live dealer games. It has exclusive games in that category and offers an excellent selection provided by Evolution Gaming. For everybody else, it’s probably one to miss. The collection of slots at the site isn’t huge, and the promotions aren’t worth sticking around for. Hippodrome Online isn’t particularly good or bad – it’s just OK. Considering the profile of the real-life casino it’s associated with, it probably ought to be a little better than it is.

Hippodrome Online Mobile

What are players saying about Hippodrome Online?

Here are our condensed / readers digest summaries of recent player reviews of Hippodrome Online.

  • 20-Nov-2023 by Paul:
    My recent experience with Hippodrome Online Casino was positive in terms of withdrawal speed. I received my funds on the same day I withdrew, though it could be faster. However, I believe the site could improve by offering more slot providers to diversify the gaming experience. – source: Trustpilot
  • 27-Oct-2023 by Keven:
    I had a horrible experience with Hippodrome Online Casino, particularly due to issues with the app. It took me 8 hours to get live chat support, only to find out that the bonus I had opted for was already used, even though the app showed it as available and valid. This has been my first and last time using their service, and I plan to withdraw my money and delete my account. – source: Trustpilot
  • 02-Aug-2023 by Truth:
    I consider Hippodrome to be the worst online UK casino. My experience has been terrible, and they have never paid me or anyone I know who joined. I believe that stricter oversight is needed to shut down such sites and expose their practices.– source: Trustpilot
  • 19-Jul-2023 by Vincent:
    After registering and depositing £50, my account was blocked, and I couldn’t log in. Unfortunately, there was no email address for contact, and live chat required login, leaving me very dissatisfied. – source: Trustpilot
  • 14-Jul-2023 by Kell:
    I tried for five days to contact support via email and live chat but found it impossible. I would advise others to avoid this casino. – source: Trustpilot
  • 12-Apr-2023 by Leeanne:
    I believe Hippodrome Online Casino is another scam site that doesn’t pay out. My experience involved spending £1,000 in a month on eight different games without a single payout or game glitch. I’m considering seeking a refund from my bank, as this seems like a scam. – source: Trustpilot
  • 22-Feb-2023 by Khabib:
    I found Hippodrome Online Casino to be very slow with withdrawals, and their online support was unhelpful. I couldn’t even contact management. I don’t recommend this slow and unhelpful online casino. – source: Trustpilot
  • 19-Feb-2023 by Louise:
    I’ve been a longstanding customer of Hippodrome Online Casino and find their online games to be okay. However, their promotions are disappointing, often with high wagering targets that are challenging for those with limited budgets. Additionally, it’s concerning that the casino hasn’t responded to any concerns from reviewers, indicating poor customer service. – source: Trustpilot
  • 28-Jan-2023 by Julie:
    After joining Hippodrome Online Casino and depositing £100, my account was blocked, and I couldn’t log in. Despite my efforts to contact them, I’ve been ignored. I’m determined to take this matter further. – source: Trustpilot