Ice36

Ice36 Sister Sites 2025

Ice36 is on the Skill On Net Limited casino network, where it’s owned and operated by Skill On Net directly. That puts it at odds with around half of the Ice36 sister sites, which are hosted by Skill On Net but operate on a white-label basis. There are more than fifty Ice36 sister sites, so on this page, we’re going to focus on the highlights of the range and a full review of the casino. If you’re more interested in seeing a comprehensive list of every Ice36 sister site, you’ll find one by clicking the highlighted Skill On Net link at the top of this page. It will take you to our dedicated page for the company.

Slots Magic

Slots Magic certainly has a lot of slots (a whole galaxy of them if you believe the casino’s promotional text), but does it have any magic? That’s harder to say. This is one of the core group of Ice36 sister sites that are owned and operated by Skill On Net Limited directly. The casinos that the network company has kept under direct management tend to have better layouts and more unique features than those that have been pushed out to white-label partners, as the self-managed casinos come with bespoke designs. Slots Magic has more than three thousand casino games to offer. It goes beyond the slots it offers in its name, also providing live dealer roulette, card games and more. If you’ve never played at Slots Magic before, you can join up with a matched deposit welcome bonus worth up to £50 and get fifty free spins on a well-known slots game into the bargain. Wagering requirements for bonus funds are reasonable at x30, but they jump up to a less reasonable x60 for anything that might be won from the free spins.

Lucky Niki

Lucky Niki is a ninja. That makes for an exciting theme for this casino, which is one of the more interesting Ice36 sister sites when it comes to promotions. The welcome promotion might not be much to write home about, adding up to little more than twenty-five free spins with a prohibitively high wagering requirement of x60 (that figure, unfortunately, comes up a lot with casinos on this network), but Lucky Niki mostly makes up for that damp squib of a welcome by offering new promotions every day of every week, all year round. There’s also a VIP rewards program available at the site to reward those who make themselves at home at Lucky Niki and stick around for a while. If we were to pick holes in Lucky Niki anywhere, it would be in the fairly dull and old-fashioned design of the casino website, but anyone who’s able to grab a chunk of the casino’s combined jackpot pool of more than £30m is unlikely to care about how pretty the casino is or isn’t. Lucky Niki mostly deals in slots and traditional casino games, but there’s also a virtual sports betting section if you scroll to the bottom of the homepage.

Lucky Me Slots

We think “Lucky You Slots” would make a better name for an online casino than “Lucky Me Slots,” but that’s a minor concern, and it’s by the by. What’s more important is that Lucky Me Slots has access to a massive progressive jackpot pool that almost never dips below £25m. There are large jackpot pools available at almost all of the Ice36 sister sites, but few of them go higher than £20m and so Lucky Me Slots is marked out as special from the moment you arrive on its homepage. You’d have no way of knowing from the name, but Lucky Me Slots is a holiday-themed site full of beach views and sun loungers. The emphasis is on relaxation. New players can pick up 100 free spins on a top-class slots game like Starburst when they register an account with the casino but have to contend with the familiar (and unreasonable) x60 wagering requirement that comes with them. This casino doesn’t quite have as much to offer as Slots Magic when it comes to the size of its games library, but there are still more than one thousand slots to choose from. That ought to be enough for all but the pickiest of players.

Casino and Friends

Not all of the Ice36 sister sites are equal. Some are far better than others, but that isn’t reflected in the popularity of the sites. Some of the (in our opinion) best Skill On Net casinos are way down the pecking order in the popularity stakes, while sites like Casino and Friends do well with players despite having obvious flaws. If you want to know what we mean by that, try loading Casino and Friends on a laptop rather than your mobile phone. It’s so badly designed that the terms and conditions of its welcome promotion are overlaid on top of the promotion banner itself, thus making it very difficult to read either. When you do eventually read the offer and its terms, you’ll probably wish that you hadn’t. It’s a 100% matched deposit with a maximum limit of £20, and you have to deposit £20 to get it. The wagering requirement is OK at x30, but a welcome offer of £20 is hardly going to set the world on fire. The unusual layout of Casino and Friends makes it a little hard to browse the full gaming catalogue, too, so all things considered, this is probably one of the Ice36 sister sites you can afford to skip.

Simba Games

If you’ve ever seen the Disney movie “The Lion King” (let’s face it, everybody has), you’ll be familiar with the character of Simba. For those who haven’t seen it or are in need of a refresher, he’s the main character in the film. Simba is a brave and proud lion, but he’s also a Disney trademark. Skill On Net Limited couldn’t use Disney’s Simba when they put Simba Games together, so they instead asked someone to dress up in a lion costume that looks like it was picked up third-hard from a thrift store. To say that the theme of Simba Games is underwhelming would be an understatement – the lion looks sad, and the casino looks a little sparse. We’ve already mentioned that there are disparities in the design quality of Ice36 sister sites, and Simba Games is a good example of what we mean by that. Getting fifty free spins as a welcome offer when you sign up to the site might make you feel a little better about playing here, but it’s hard to escape the feeling that this is a reskin of Slots Magic with some of the best promotions and games removed.

Zebra Wins

Zebra Wins is one of the more popular white-label Ice36 sister sites, but it’s difficult to see why. For a start, this is a casino that appears to be a little confused about its theme. If you’ve ever seen a zebra in a safari park, in nature or in a zoo, you’ll know that they’re black and white. They’re basically nature’s barcodes. Nobody clued the designer of Zebra Wins on that vital piece of information because the zebra stripes at Zebra Wins are pink and purple. There’s no additional theming at the casino save for the stripes, so the whole thing looks more than a little odd. The 100 free spins that are offered to new players as a welcome promotion might sound generous at first, but if you check the terms, you’ll note that Zebra Wins is one of the many Ice36 sister sites that deem it appropriate to make players deal with an x60 wagering requirement levied against their winnings. Throw in the difficult-to-navigate collection of games at the casino – which seems to be significantly smaller than that of most of the casinos on this list – and it’s fair to say that you’d probably have a better time at one of the other Ice36 sister sites.

Genting Casino

The Masked Singer is far from the only well-known brand that Skill On Net has been trusted with the official online casino of. There’s also Genting Casino, which is yet another white-label member of the Ice36 sister sites family. While it’s not quite as popular or prevalent as, for example, Grosvenor Casino, Genting Casino is a well-known real-world casino brand that has premises in a large number of big UK towns and cities. Given the size of the Genting Casino brand and the financial resources available to it, it’s a little surprising that the company didn’t simply open an online casino under its own steam, but the job went to Skill On Net, and they’ve run with it. We have a couple of issues with the site, though. The design is a hangover from the trends of a decade ago, with a plain and uninspired layout and a distinct lack of anything close to a “wow factor.” The matched deposit welcome bonus of £50 at most, even with a lower x30 wagering requirement, is also disappointing for a casino brand of this size. Genting Casino deserves better representation than this.

PlayOJO

The only reason we didn’t list PlayOJO earlier in our list of Ice36 sister sites is that everybody already knows it. PlayOJO isn’t just the most popular and successful online casino on the Skill On Net Limited casino network; it’s one of the most popular and successful online casinos in the UK. The “PlayOJO” advertising jingle from its television and radio commercial is almost as recognisable as that of McDonald’s. Perhaps all the success that PlayOJO has enjoyed is the reason it can afford to be significantly more generous with promotions than any other casino in the family. While high wagering requirements are a problem at almost all of the Ice36 sister sites, there are no wagering requirements at all at PlayOJO. If you win anything, it’ll be paid out as cash, and there’s nothing to stop you from withdrawing it instantly. That alone would be a good reason to play here, but PlayOJO sweetens the pot even further with a welcome promotion of fifty free spins and no deposit required. Players can also claim five days of free bingo as a newcomer and a further fifty free bingo tickets into the bargain. If you’re here because you’re looking for Ice36 sister sites, start with PlayOJO. Everything else is a step down.

Slingo

There was a time when Slingo games didn’t exist at top online casinos. Those times are hard to remember now because Slingo is suddenly everywhere. Skill On Net Limited doesn’t hold the copyright to Slingo – that’s held by a company based in the US and connected to the man who invented the concept – but it does operate the only official Slingo site. You might be able to find Slingo games at a hundred or more online casinos, but you’ll never find more Slingo games than there are here. To make things even better, new games created by Slingo Originals become available here before they’re made available anywhere else. If you can’t get enough of this strange blend of online slots and bingo, the official Slingo site is a casino you won’t want to miss out on. You can still play slots and traditional casino games here, but we suspect they’re not the reason why most people visit the site. This is the most unique member of the Ice36 sister sites family because of its focus and has spent the past twelve months going from strength to strength.

Ice36 News

10th January 2025: Casino Analyzer has provided a rundown of all the promo codes for ICE36 in addition to reviewing the casino itself. The reviewers painted ICE36 as a platform which has steadily gained traction among players. Its polished interface and vast library of over a thousand games, featuring top developers like Evolution Gaming and Pragmatic Play, make it a competitive choice for online casino fans across the globe – even restricted players in the UK try to find ways around the geographical restrictions, however, this is not recommended. Casino Analyzer found that the casino currently offers a welcome bonus with a 100% deposit match up to £50, exclusively for slots, but the limited bonus value and high wagering requirement of 60x may leave players wanting more.

Daily promotions, known as daily picks, form the crux of ICE36’s bonus structure, offering free spins and other rewards that change regularly. However, the review warns that the lack of no-deposit bonus codes or substantial welcome offers is a noticeable drawback, particularly for those seeking more enticing incentives. ICE36 does, however, include a six-tier VIP programme rewarding regular players with perks like faster withdrawals, personal account managers, and exclusive bonuses. High rollers are particularly catered to, with benefits becoming progressively more appealing as players climb the VIP levels. For jackpot chasers, ICE36 provides a dedicated section featuring popular titles like Eye of Horus and Shining Crown, with the potential to win substantial prizes. Withdrawals were described as straightforward, processed via the same method used for deposits, and eWallet transactions are completed within a day, while card payments may take up to seven business days.

11th December 2024: Book of Yuletide has become a hit with many of the players at the ICE36 sister sites, largely due to its combination of seasonal charm and rewarding gameplay mechanics. The slot brings the festive spirit to life with a 5×3 grid and ten fixed pay lines that payout from left to right. Designed by Quickspin, the game incorporates a cheerful theme, featuring symbols like a mischievous Santa, quirky elves, and a snowman-fronted book, while traditional gingerbread-inspired card symbols complete the lineup. Adding to its appeal, the game’s soundtrack is set to Tchaikovsky’s Nutcracker Suite, providing a nostalgic festive atmosphere. Players have noted the inclusion of a wild symbol that doubles as a scatter, which not only triggers bonus rounds but also awards picks based on the number of scatters landed. These features make for a distinctive bonus structure where multipliers and expanding symbols boost the potential for sizeable wins.

The RTP sits at 96.27%, offering an average return, though the high volatility may cater more to those seeking riskier gameplay. Despite this, the game’s maximum win potential of 32,760x the bet ensures it holds appeal for both casual players and high rollers. The absence of a gamble feature may be a drawback for some, particularly those who enjoy taking extra risks for higher rewards. However, the bonus rounds compensate with features such as Pick and Click, where gift prizes reveal additional multipliers, expanding symbols, or bonus spins. The straightforward betting mechanics, starting from a minimum of 0.20, allow easy customisation of wagers, ensuring accessibility for a broad range of players.

13th November 2024: WhichBingo braved the icy temperatures at ICE36 Casino to deliver a 100% unbiased review of the platform. The reviewers embarked on an exhaustive examination of the platform’s features and content and according to their review, ICE36 hosts an impressive selection of over 3,000 casino games, with a spotlight on their diverse slots collection that exceeds 900 titles. These range from beloved video slots to progressive and Megaways options. The review points out that while the selection of games is vast, the live casino offerings stand out, showcasing a wide variety of blackjack, roulette, poker, and baccarat games, all streamed in pristine HD quality courtesy of top-tier providers like Evolution and Playtech. Game show enthusiasts will find a rich catalogue of options, including Adventures Beyond Wonderland and Who Wants to Be a Millionaire Live Roulette.

Scratch card games and Slingo also make a noteworthy appearance in the game library, providing a casual gaming diversion for players and ICE36’s website itself is highlighted for its straightforward user interface that caters well to both desktop and mobile users, despite a lack of a dedicated mobile app. The casino also implements a ‘hot and cold’ feature, offering real-time insights into the games paying out the most and least, a feature praised for its utility yet noted as rare among online casinos. Furthermore, WhichBingo took a keen interest in the promotional aspects of ICE36. The welcome offer of a 100% match up to £50 is complemented by an appealing free spins feature, triggered upon a player’s initial deposit and subject to a fair 30x wagering requirement.

16th October 2024: The ICE36 sister sites are already spotlighting Christmas-themed slot games, including Jingle Bells Bonanza. Crafted by the acclaimed developers at NetEnt, the title invites players to join Santa and his elves on a spirited Christmas sleigh ride across a winter wonderland adorned with cuddly penguins, teddy bears, and spinning tops. Each spin offers players a chance to line up these festive toys and potentially bag hefty prizes, with stakes ranging from 0.10 to 40 coins. Jingle Bells Bonanza sets itself apart from the other festive slots at ICE36 with its bells and frames feature, where framed positions on the reels transform into multipliers, increasing the potential winnings. Adding to the excitement, landing a scatter turns all framed positions into wilds or wild multipliers.

The game also features a Cash Drop Bonus, activated by scatters on reels one and five, allowing players to respin and collect prizes ranging from 1x to 100x their stake. More thrilling yet is the Cash Drop Progressive Feature, which can unlock progressively larger rewards. For players looking to maximise their Christmas haul, Jingle Bells Bonanza offers plenty of modifiers such as double cash drops, reel expansions, and golden cash drops. Top prizes on the slot can reach up to 2,000x for aligning five teddy bears, with other symbols offering substantial rewards as well. For those who revel in the holiday spirit and enjoy thematic games, Jingle Bells Bonanza is an excellent choice. It combines the joy of Christmas with the excitement of high-stakes slot action, all set against the backdrop of NetEnt’s stellar graphics and innovative mechanics.

8th September 2024: Casino Alpha recently bestowed a stellar 8.9 / 10-star rating on ICE36 in one of the most comprehensive reviews you will ever read. This endorsement reflects the casino’s exciting amalgam of engaging gameplay and innovative bonuses that continue to enthral UK players. At the heart of ICE36’s appeal is a bountiful welcome offer that matches 100% of your initial deposit up to £56, complemented by 36 free spins. The casino keeps the gameplay exciting with a rich catalogue of over 2500 slot games and 300 live games. These games range from perennial favourites like Starburst to immersive live dealer sessions, ensuring there’s always something new to explore.

The uniqueness of ICE36 lies in its user-centric approach, evident from its seamless navigation and engaging game interface. Whether you’re spinning slots or engaging with live dealers, the experience is designed to be as intuitive as it is thrilling. However, while ICE36 sister sites score high on many fronts, they do have areas of improvement. For example, the platform operates on a framework that supports responsible gaming but could benefit from more immediate customer support responses and a broader range of promotional offers to keep the player base rewarded. To conclude the review, Casino Alpha reiterated that, overall, ICE36 offers a robust and entertaining gaming environment with a strong focus on fair play and customer satisfaction. It’s a casino that combines a straightforward approach to gaming with a deep understanding of what makes a memorable and rewarding casino experience. So, if you’re on the hunt for a gaming platform that mixes traditional fun with modern twists, this might just be your next favourite online casino destination.

13th August 2024: Push Gaming always knows how to make slot spinners want to push the spin button, and their new game, Hearts Highway, which has recently launched across the ICE36 sister sites, is no exception. This latest addition from Push Gaming continues the developer’s trend of revitalising familiar slot formats with innovative twists, this time dipping into a cyberpunk theme to deliver a futuristic yet nostalgically charged gaming experience. Hearts Highway, set in a far-off future, melds classic slot imagery with cybernetic elements, appealing to fans of Simon Stålenhag’s visual art. The game’s design successfully combines a sense of the old and the new, featuring a traditional 5-reel, 3-row layout with 20 pay lines.

One symbol you will definitely want to watch out for is the red heart-shaped symbols which trigger instant wins every time four or more of them appear. When the maximum number of red hearts appear, you will unlock the slot’s max jackpot of 10,000x the stake, but Push Gaming went even further with the bonus features, enabling players to trigger a 3-reel mini slot, which is marginally reminiscent of the mini sets of reels which manifest in games such as Reel King Mega. The free spins feature is another highlight, activated by landing three or more scatter symbols, and can include additional Golden Hearts that transform into Red Hearts to amplify winning possibilities. Despite its med-high volatility, Hearts Highway is locked and loaded with win potential, especially as the RTP rate can vary between 96.43% – 96.95%; however, the highest rate is only available when the Push Bet feature is activated.

17th July 2024: ICE36 recently shared on Instagram that how to calculate roulette payouts is one of the frequently asked questions; the casino has already covered this ground in an article posted to its blog last year which is still viewable along with several game reviews. The blog provides essential insights for both novice and seasoned players, helping them navigate the popular casino game with ease. For those wondering about the structure of a roulette wheel, the blog explains that an American roulette wheel has 38 pockets, including two zeros, while the European version has 37 pockets. The betting process involves placing bets on specific numbers or sections of the wheel, followed by the dealer spinning the wheel and dropping the ball, with the outcome determining the winners.

The blog continues by explaining that betting on roulette includes various options such as inside bets, outside bets, and called bets. The payout calculations are straightforward, typically involving multiplying the bet by the payout ratio assigned to that bet type. For example, betting on a single number offers a higher payout compared to betting on red or black. One key takeaway from the blog is the importance of understanding the house edge, which is a built-in advantage for the casino. The house edge varies between American and European roulette, with the latter offering better odds for players due to the absence of the second zero. This knowledge can help players make more informed decisions and manage their bankrolls effectively. The blog also addresses common misconceptions about the fairness of online roulette. It reassures players that reputable online casinos, such as those licensed by the UKGC or the Malta Gaming Authority, adhere to strict regulations to ensure fair play.

17th June 2024: All of the positive reviews of the ICE36 from supposed casino experts aren’t worth anything if they contradict the negative reviews on Trustpilot. ICE36 currently has a TrustScore of just 1.8 out of 5, with the vast majority of reviews being negative. Many players have shared their frustrating experiences, such as Rosie, who described her real cash being converted into bonus funds, preventing her from withdrawing her winnings. She detailed how her initial cash deposit of £91 was eventually transformed into restricted bonus funds, making it impossible to withdraw her earnings despite fulfilling all terms and conditions. This issue was compounded by inadequate responses from customer support, who offered 32 free spins as a resolution, which Rosie found unsatisfactory.

Similarly, Lucie Wilkinson reported a missing withdrawal of £57. Despite receiving an email confirming the transaction, she did not receive the money and was met with repetitive and unhelpful responses from customer support. Her complaint highlights ongoing issues with the casino’s payment processing and customer service effectiveness. Jamo Tucker also expressed his frustration with the lengthy withdrawal process, noting that it took days for the casino to process his withdrawal requests and that he struggled to get in touch with customer support for assistance. These negative reviews on Trustpilot starkly contrast with the positive feedback often highlighted by casino experts, raising significant concerns about the reliability and transparency of ICE36 Casino and its reviewers. Potential players should carefully consider these firsthand accounts and conduct thorough research before engaging with this platform. The experiences shared by these users serve as a cautionary tale about the potential risks and challenges one might face when using ICE36 Casino, underscoring the importance of paying attention to customer reviews over expert opinions.

22nd May 2024: The ICE36 Casino sister sites have integrated Pragmatic Play’s Club Tropicana slot just in time for summer slot spinning sessions. This highly volatile game offers a party theme filled with exotic drinks and features a character familiar from other Pragmatic Play slots, who is now ready to party. The slot operates on a 5 x 4 reel setup with 12 fixed pay lines and stakes ranging from 12p to £240 per spin. Club Tropicana boasts an above-average RTP of 96.08% and a maximum win potential of 4,000 times your stake. The key attraction is the Free Spins feature, activated by landing at least three Scatter symbols. Players can earn up to 20 free spins initially, with the possibility of retriggers that add more spins and increase multipliers up to 10x. The feature also includes a Money symbol that can randomly award up to 4,000 times the stake, making it all too easy to snag the jackpot.

The game’s symbols include lower-paying fruits and higher-paying items like cocktail shakers and inflatables, with the cocktail shaker being the most rewarding. Alan, the wild symbol, substitutes for all except the Scatter and helps in forming winning combinations. The visual and auditory experience aligns with the party theme, though the soundtrack can become repetitive during longer spin sessions. The slot is accessible on various devices, ensuring players can enjoy it on the go. Overall, while Club Tropicana offers solid RTP and engaging features, its high volatility and repetitive elements might not appeal to everyone. Nonetheless, it provides a fun and potentially rewarding experience for those looking to spin fun reels this summer.

23rd April 2024: As the Ice36 sister sites aim to expand their clientele, it’s critical that they receive favourable assessments from trusted reviewers like King Casino Bonus. The recent KCB review sheds light on Ice36 Casino’s offerings, marking it as a potentially appealing choice for UK gamblers looking for a reliable online gaming experience. Established in 2019, the casino boasts an impressive array of over 2500 slot games provided by top developers such as Play’n Go and NetEnt, alongside a robust selection of 300 live dealer games. The reviewers noted that users appreciate the casino’s sleek design and user-friendly interface, available both via a dedicated Android app and a responsive browser version for iOS users. The casino offers a balanced mix of benefits and limitations. It excels with a rapid withdrawal processing time of just one day, an extensive loyalty program that rewards frequent players with increasing benefits, and a high level of security affirmed by licenses from both the Malta Gaming Authority and the UK Gambling Commission.

However, the review also points out drawbacks such as the lack of iOS and desktop applications and a limited selection of just five payment methods. The customer service is noted for its efficiency, particularly through live chat, although it is restricted to certain hours and lacks phone support. The final verdict from King Casino Bonus praises Ice36 for its comprehensive game selection and the quality of its slots and live dealer options, making it a good platform for gamblers who value variety and reliability in their gaming experience.

Can Ice36 Casino Be Trusted?

★★★★★

Ice36 Casino is a 3-star trusted casino.

1. Licenses and Fines	Ice36 holds a UK Gambling Commission licence, but not a clean one.
2. Accepts UK players?	Yes.
3. Trustpilot Score	Poor. 1.8 out of 5.0 from over 80 reviews.
4. Operator Name & Location	Skill On Net Limited of Cyprus. There are rogue operators in Cyprus, but this isn’t one of them.
5. Bonus Terms	Playthrough requirements are a reasonable x30.
6. Customer Support	Email or limited-hours live chat. There’s no phone number for Ice36.
7. Withdrawal Speed & Options	Debit cards, e-wallets, Trustly etc, same-day processing.
8. Number of Sister Sites	Skill On Net operates fifty-one Ice36 Casino sister sites.
9. Games portfolio	More than five thousand slots and plenty of live dealer options.
10. On GamStop?	Ice36 Casino is on GamStop.
Overall SCORE >	★★★★★ – 3/5 Stars

Ice36 Review 2025

Ice36 is a classic casino with an ice-cool theme. It’s been around for a few years now and has the benefit of being operated and owned by Skill On Net Limited directly rather than being run on a white-label basis like so many of the Ice36 sister sites. As you’ll have seen while reading the above mini-reviews, though, direct ownership isn’t a guarantee of quality. Is there enough at Ice36 to compete with the likes of PlayOJO? Read on, and we’ll tell you.

Ice36 Welcome Offers

The welcome promotion at Ice36 isn’t up there with the best that this family of casinos has to offer. When new players make their first deposit with Ice36, they get a matched deposit at 100% up to a maximum of £50. The minimum qualifying deposit is £10, and bonus funds must be wagered x30 before anything can be withdrawn. The maximum bet that can be made using bonus funds is £5, so clearing those wagering requirements is going to take a long time.

There’s a second element to the welcome promotion, which isn’t advertised on the Ice36 homepage. It’s the fact that the matched deposit bonus is accompanied by 136 free spins on one of the casino’s top slots. The slot was Big Bass Bonanza at the time of writing, but that’s subject to change at any time. Unlike the bonus funds, anything won from the bonus spins is tied to a much harsher x60 wagering requirement.

Ongoing Promotions

The long-term promotion at Ice36 is the casino’s VIP club, which promises exclusive offers, outstanding perks, and chances to win great prizes. As with other Skill On Net Limited casinos, there are six VIP ranks. All new players start at the Bronze level by default and remain there until they’ve accrued 401 VIP Points. At that point, they join the Silver club and then progress through to Gold at 1001 VIP points and Platinum at 2001 VIP points. There are two levels beyond that – Diamond at 20001 points and Red Diamond at 80001 points – but they’re out of reach for all but the biggest spenders. Points are accrued at a rate of one per £20 spent on online slots, but exchange rates for table and live games are worse. Bronze-level players don’t get any additional perks, but Silver-level players receive tailored monthly bonuses, and Gold-level players get higher deposit limits. At Platinum level and above, perks include faster payouts, VIP account managers, birthday bonuses, invitations to exclusive real-world events and more.

What are the Pros and Cons of Ice36 Casino?

Pros: Ice36 processes withdrawals within 24 hours regardless of the chosen method and regardless of a player’s VIP ranking status. The VIP program is detailed and thorough, with a few perks available to players of all budgets. 

Cons: The lack of telephone-based support means that customer service at Ice36 isn’t as strong as it perhaps could be. The casino’s unusually low score with Trustpilot suggests customers are generally unhappy. See the player reviews below for more information. 

Featured Slots and Casino Games at Ice36

The size of the games portfolio at Ice36 isn’t as big as we’ve seen at some of the Ice36 sister sites, and the range of options is narrower. You have just three categories to choose from; slots, live casino, and casino. Under the casino tab, you’ll find non-live versions of blackjack, roulette, poker and scratch cards. There’s a mixture of of slots and casino games in the “most played” section of the Ice36 homepage. Here are the top three as of the time of our visit. 

Age of the Gods – God of Storms: The Age of the Gods series has been running for years now but shows no sign of running out of steam. The slots are handled by the “Playtech Vikings” division of Playtech, with God of Storms released in 2017. What differentiates this entry in the series from all the others is its walking wild symbols, which grant free respins for as long as they remain in view. Four separate progressive jackpots are linked to the slots, thus increasing its potential significantly. RTP is 96.14%, and volatility is low. 

American Blackjack: Ice36 offers plenty of live-dealer blackjack tables, so it’s odd that this non-live version of the game is more popular than any of them. It comes from GVG, was released in 2016, and has high-quality graphics. Aside from that, there’s not much that can be said about it. It’s the same as every other blackjack game you’ve ever played, with a theoretical RTP of 99.42% and a maximum bet of £100. The game includes a double-up option and special bets, which are options that some of the more basic blackjack simulators don’t incorporate. 

Big Bass Bonanza: This fishing-themed slot from Reel Kingdom is the focus of the Ice36 welcome bonus in terms of free spins, so it makes sense that it would be one of the most popular slots at the casino. Big Bass Bonanza is already considered legendary despite being a December 2020 release, which tells you everything about how much players love this slot and its simple “catch a fish, win money” mechanic. With 95.67% RTP and above-average volatility, you hopefully won’t have to wait as long for a prize catch here as you would if you were sat by a riverbank. 

Deposits and Withdrawal Methods

Ice36 doesn’t have a dedicated page for banking information, but the terms and conditions of its transactions are so simple that it doesn’t really need one. You can make deposits into an Ice36 account using Mastercard or Visa debit cards, Apple Pay, a Paysafe voucher card, any one of several e-wallets including PayPal, Skrill, EcoPayz and Sofort, or instant bank transfers via Trustly. Paysafecard and Apple Pay are the only two of those options that aren’t also eligible for withdrawals, and all withdrawals are processed within 24 hours of request so long as the customer’s account is verified.

Customer Support and Licensing

Live chat at Ice36 is available between 6am and midnight every day. That’s a wide enough window to cover almost every player. If you’re a night owl (or early morning owl) and find yourself in need of help outside those hours, your only option is to send Ice36 an email. There’s no telephone support at this casino.

In terms of licensing, Ice36 is one of the many casinos covered by the licence that its parent company Skill On Net Limited holds with the UK Gambling Commission. This same licence covers all of the Ice36 sister sites. It isn’t clean, though. In May 2023, the UKGC carried out a regulatory review of Skill On Net and found that the operator wasn’t compliant with licence conditions regarding anti-money laundering and minimising risk to customers. Instead of proceeding to formal disciplinary action, Skill On Net paid £305,150 to settle the matter and divested itself of a further £105,650.

Ice36 – The Verdict

If it weren’t for all the negative reviews, we’d say that Ice36 was a high-quality casino. It has thousands of games, it processes withdrawals quickly, and the terms of its promotions are broadly fair. The VIP program also offers fair rewards if you have the budget to climb through the rankings. The lack of telephone support hurts the casino a little, though, and there has to be a reason why so many players feel compelled to write bad reviews.

What are players saying about Ice36?

Here are our condensed/reader’s digest summaries of recent player reviews of Ice36. They’re real reviews, but comments have been edited down to keep them brief.

• 10-Aug-2024 by Rosie:
  I deposited £91 to take advantage of a deposit offer, but the next day, after winning £39, my real money was suddenly converted into bonus funds. Despite reaching out to customer support, I received no helpful response, and they offered only 32 free spins as a gesture. This casino is a scam. I would stay away and choose a more reliable site. – source: Trustpilot
• 21-May-2024 by Lucie:
  I won £57 on 9-May and requested a withdrawal, but by 21-May, I still hadn’t received the money. I’ve sent multiple messages and even provided my bank statement, but I keep getting the same unhelpful response. I’m at a loss for what to do next. – source: Trustpilot
• 05-May-2024 by Jamo:
  This casino is awful—it takes days for them to process a withdrawal. Once I finally get my money, I’m never playing on this site again. Plus, it’s nearly impossible to get hold of anyone. – source: Trustpilot
• 12-Apr-2024 by Drage:
  I deposited £60 to receive a free spins offer, but I was given the wrong spins. After winning £270, the site crashed, and when I logged back in, my balance was gone, and my bonus was cancelled. Despite emailing and trying to contact live chat, I’ve received no resolution. This site is a complete fraud. – source: Trustpilot
• 15-Mar-2024 by Alfie:
  I usually have good experiences with Skill on Net sites, but this time, it took over 17 hours to process a withdrawal, with no help from chat support. I couldn’t withdraw my next winnings as you can only have one pending withdrawal at a time. Eventually, I got my money after 18 hours, but I won’t hold my breath for the next one. – source: Trustpilot
• 14-Jan-2024 by Ian:
  They steal all your money on the slots. It’s impossible to win anything. Stay well away from this site—you won’t win. – source: Trustpilot
• 29-Nov-2023 by Julian:
  I’m still waiting for my £5,000 withdrawal, but no one is answering me. Can someone give me a contact number? I’m getting nowhere with this. – source: Trustpilot
• 20-Nov-2023 by Anna:
  I won some money almost a month ago, but despite the withdrawal being processed on 3-Nov-2023, it still hasn’t arrived in my account. It’s impossible to reach anyone, and customer service is non-existent. They’re happy to take your money but don’t want to pay out. Avoid this site at all costs. – source: Trustpilot
• 10-Nov-2023 by M:
  My withdrawal was processed but then cancelled on the 7th day, and the winnings were put back into my gaming account. I’ve already uploaded all the necessary documents, so there’s no reason for the cancellation. Now I have to start the process again, and I expect it’ll be cancelled again. This site is a joke—stay well clear. – source: Trustpilot
• 14-Oct-2023 by Tom:
  This is a disgusting, robbing company. They still haven’t paid out my winnings but are happy to keep taking money. Never play with this company—you won’t win. – source: Trustpilot