Lucky Hippo

Lucky Hippo Sister Sites 2025

Sun Palace Casino

We suppose you could class Sun Palace Casino as the best-known of the Lucky Hippo sister sites, although ‘well-known’ doesn’t really feel like the right term to describe any of them if we’re talking from the perspective of players in the UK, where the casinos remain illegal. Sun Palace Casino, which is aiming for a traditional Vegas-style feel, appears to be a little bit confused about where it’s based and who it’s supposed to be targeting – it has a .eu extension to its web address, but its default currency is dollars. Given that this is an unlicensed, Costa Rica-based casino, we imagine it just takes players from wherever it can find them. It’s been doing that for a very long time, though – there have been versions of Sun Palace Casino online since 1999. We’re not sure they’ve always belonged to the same operator, though.

Old Havana Casino

The theme of Old Havana Casino is a little easier to identify than that of Sun Palace Casino. This is a site that takes its name and its inspiration from the capital city of Cuba, as evidenced by the dancers who appear on the Old Havana Casino homepage. Like Sun Palace Casino, it’s been around since 1999. That means that both of the Lucky Hippo sister sites have been around for longer than Lucky Hippo itself has, although you can’t necessarily tell that from the designs of the three casinos. We’re saying ‘three’ because we can’t rule out the possibility of other Lucky Hippo sister sites being out there somewhere. The Main Street Vegas Group isn’t in the habit of stamping its name on the casinos that it operates, so it’s impossible to get a positive ID on all of them. We’re positive about the ones listed here, though.

Lucky Hippo Casino Key Information

Lucky Hippo Casino Review 2025

The casinos on the Main Street Vegas platform look and feel like they belong to a different age as if they were launched a decade or more ago and have been left untouched ever since. Some of them actually are that old, but Lucky Hippo isn’t one of them. Despite claiming a heritage that dates back to 1999, this casino launched in 2018. It’s the least well-known of the casinos on its operator’s platform, but a quick glance at its homepage suggests that its portfolio is at least on par with the bigger ones. Can it do any better than that? Let’s see.

Lucky Hippo Casino Welcome Offers

You can redeem the Lucky Hippo welcome offer up to three times, with each deposit scoring up to £3,000 in bonus funds, totalling a maximum of £9,000 across all three. To get the full amount, you’ll need to deposit £1,000 each time, but the minimum to take part is just £25. You can’t withdraw any winnings until you meet the wagering requirement, which is 45x the combined total of your deposit and bonus.

Slots, Bingo, Keno and similar games contribute fully towards wagering, but table games, Poker, and Video Poker count at half. Live Dealer, Roulette, Baccarat, progressive jackpots and a few others don’t count at all. Once you’ve met the wagering requirement, the most you’re allowed to cash out is 20 times your deposit (up to £10,000). Any extra winnings over that cap will be removed. The bonus money itself isn’t cashable — it’s just for playing. If you keep playing after qualifying to cash out and win more, those extra winnings will be void, too. So, it’s best to withdraw when you’re eligible or risk losing the lot.

Ongoing Promotions

Lucky Hippo offers a few juicy reload bonuses worth a look. Use code HIPPO225 for a 225% bonus up to £1,125, plus 65 free spins on Pulsar. Or try LUCKY250 for a 250% bonus up to £1,250 and 50 free spins on 777. Both require a minimum £25 deposit, with £500 needed to get the full bonus. Free spins must be used first. Wagering requirements are 40x (HIPPO225) or 45x (LUCKY250), your deposit and bonus, and only slots, keno, scratch cards and similar games count. Max withdrawal is capped at 20x your deposit, up to £5,000, and anything over that is wiped. Bonus funds themselves can’t be withdrawn.

There’s a Blackjack-only bonus too: code BJHIPPO gives a 100% match up to £250, with a massive 100x wagering requirement, valid only on Blackjack and 21 games. Cashouts are still capped at 20x your deposit. On Tuesdays, you can claim 20% cashback on Monday’s deposits (up to £500) — no wagering required, but withdrawals are limited to £1,000, and extra winnings over that are removed. Plus, Lucky Hippo runs annual bonuses for your birthday and anniversary, plus a Season Bonus every two weeks. These one-time perks come with standard terms, and while the chips aren’t withdrawable, they can still give your balance a nice boost. Just remember: for all these offers, terms may vary depending on your account history and activity.

Lucky Hippo VIP Club

There are three ranks to the VIP Club at Lucky Hippo: Silver Plus, Gold Class, and Platinum Pro. Silver Plus members receive VIP bonuses, ‘special player promotions’, unspecified bonuses, and ‘special’ comp points. All of these things plus VIP support team access are available at Gold Class, with VIP loyalty bonuses, weekly cashback, loyalty bonuses, and access to exclusive VIP tournaments at Platinum Pro level.

There appears to be a level above Platinum Pro called Diamond Elite, but it can only be accessed via invite and includes additional perks like ‘priority in-game session review,’ whatever that means. It’s impossible to say whether any of the casino’s VIP rewards are worth anything in real terms because Lucky Hippo doesn’t tell us anything specific about the bonuses. We don’t even know how to qualify for each level or even reach the lowest rank – no useful information is provided on that front.

What are the Pros and Cons of Lucky Hippo Casino?

Pros: Well, the casino provides round-the-clock live chat customer support, and we can’t rule out the possibility that the VIP scheme might be worth something if you’re able to gain access to it. That’s about all we’ve got for this one.

Cons: The casino makes a lot of noise about its bonuses, but bonuses can never be withdrawn – only winnings generated by them can. It takes up to two weeks to get a withdrawal processed, even if you’re using cryptocurrency. The casino operates without a licence, thus rendering it illegal in the United Kingdom, and looks at least ten years behind the times in design terms. It just isn’t very appealing.

Top Games at Lucky Hippo Casino

What do slots like Sweet 16 Blast, Copy Cat Fortune, Gem Strike, Neon Wheel 7s, Fortunate Buddha, Penguin Palooza, Hyper Wins, and Desert Raider have in common? If your answer is, “I’ve never heard of any of them before,” then you’ve spotted the big problem with the supply of casino games at Lucky Hippo. This is largely an RTG-driven casino, and that’s a provider that doesn’t exactly have a great reputation for quality. The other thing those slots have in common is that they’re on the Lucky Hippo homepage, where they’re listed as the most popular games on the whole site.

There aren’t any live casino games to play with at Lucky Hippo Casino, which is another consequence of having so few provider partners to work with. There are some basic table game simulators, though, and a couple of ‘video poker’ options that don’t contain any actual video content. Under the ‘speciality’ tab, you’ll find keno, a couple of particularly bland versions of roulette, and instant-win games Banana Jones and Treasure Tree. As a whole, the portfolio of Lucky Hippo Casino is deeply underwhelming, but considering the casino’s licensing status, it was never going to be anything but.

Withdrawal Processing and Support

The bad news just keeps coming. There are only two ways to get money out of Lucky Hippo Casino: by bank transfer or via a crypto wallet. The options for crypto are Bitcoin or Tether, with no alternatives. It’s a maximum of £1250 per transaction for transfers and £2000 per transaction for crypto, so high-rollers aren’t going to be happy. Worse still, the casino warns players that it might take up to two weeks to process a withdrawal. It blames this delay on “regulatory developments in the industry,” which is an odd thing to say considering the casino is unregulated, and plenty of regulated casinos are able to provide same-day withdrawals.

Customer Support and Licensing

Players in need of support can contact Lucky Hippo Casino via live chat, but the email address [email protected] is also available. The casino doesn’t have any licenses and isn’t subject to any regulation – an unfortunate pairing of facts that also applies to the Lucky Hippo sister sites. As such, Lucky Hippo is highly unlikely to be illegal where you live. If you live in the UK, it definitely is.

Lucky Hippo Casino – The Verdict

This just isn’t a very good casino. It has a narrow, low-quality selection of games, it advertises bonuses that players won’t ever be able to withdraw, it doesn’t have a license, and it keeps you waiting for up to two weeks for your winnings, even if you’re able to get anything out of it. These are very poor standards of service right across the board, and it baffles us that anyone chooses to play here when there are so many better options available.

What are players saying about Lucky Hippo Casino?

Here are our condensed / reader’s digest summaries of recent Lucky Hippo reviews from real players.

• 01-Apr-2025 by Phain:
  I’ve been stuck in limbo for weeks now trying to withdraw my winnings. It’s been nearly a month and support keeps telling me to just keep waiting, with no proper explanation or timescale. I’m completely in the dark and it’s becoming incredibly frustrating. – source: Casino Guru
• 18-Mar-2025 by Xerokwy:
  The games all seem tempting, but the reality is you’ve got next to no chance of winning. It’s been a very underwhelming experience and the odds just feel stacked against you from the get-go. – source: Casino Guru
• 11-Mar-2025 by Finderson:
  Put a fair bit of money into this one, but got absolutely nothing back. The site kept freezing on me, and when I tried to reach out for help, there was no response from support at all. Wouldn’t recommend based on how poorly everything ran. – source: Casino Guru
• 07-Mar-2025 by Claureas:
  Avoid this place. My first deposit vanished and I never won a thing. Tried to contact support but heard nothing back. It felt like a total con from start to finish. Definitely not a site I’d trust with my money again. – source: Casino Guru
• 05-Mar-2025 by MichKjer:
  Every time I played the slots, I lost. When I finally did win something and tried to withdraw, I got bombarded with endless requests for ID and documents. The whole process felt like an excuse to delay paying out. – source: Casino Guru
• 02-Mar-2025 by Lopertin:
  I’ve been depositing fairly regularly but the second I try to withdraw, it’s like hitting a brick wall. Support is incredibly slow and doesn’t seem to know what they’re doing. Really poor service all around. – source: Casino Guru
• 19-Jan-2025 by Plovelqbd:
  The games are fun and I liked the variety, though I got free spins instead of a bonus chip, which I couldn’t use properly. Still, the site feels decent overall and worth a look if you’re not too fussed about the bonus stuff. – source: Casino Guru
• 11-Jan-2025 by irek182:
  I wasn’t overly impressed with what this casino had to offer. It’s missing a few important providers, and the £120 withdrawal limit is far too steep if you’re not a big spender. Not the most accessible platform for everyone. – source: Casino Guru
• 08-Jan-2025 by Tomás:
  Decent bonus with your first deposit and a nice selection of games too. I enjoyed my time playing here and it all ran fairly smoothly for me. – source: Casino Guru
• 19-Dec-2024 by Sophia:
  If you’re into jackpot slots, this one’s worth checking out. The visuals and gameplay are spot on. My only gripe is the slow withdrawal process – it could definitely be faster, but overall a good site for slot fans. – source: Casino Guru