Lucky VIP

lucky vip logo 2024

Lucky VIP sister sites include Spin and Win, Magical Vegas, Regal Wins, Lucky Pants Bingo, Rialto Casino, Kitty Bingo and more.
Lucky VIP (luckyvip.com) is operated by Rank Interactive (Gibraltar) Limited of Rank Group, Maidenhead, SL6 8BN.

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Lucky VIP Sister Sites 2024

Spin and Win

Spinandwin logo

Spin and Win is a slots-focused casino. That much should be obvious just from the casino’s name. It’s one of the longer-standing members of the Lucky VIP sister sites family. It’s never been among the most famous names on the platform – we’ll get to them later – but it’s been around for long enough for us to know that it must be doing something right. Sadly, it’s not as unique as it used to be.

When Rank Interactive restructured itself in 2022, it applied a new template to some of its older casinos in an attempt to modernise them. It worked in the respect that the casinos now have a more up-to-date style, but a lot of them lost their individuality in the process. Spin and Win is one of them. It’s still a perfectly fine place to come and spin the reels, but you’re unlikely to find the experience especially memorable unless you win big.

Lucky VIP sister sites homepage

Lucky Pants Bingo

Lucky Pants Bingo

As we touched upon above, Spin and Win lost some of its individuality when the Lucky VIP sister sites were redesigned in 2022. It got off lightly. Lucky Pants Bingo lost virtually all of its charm. This used to be a delight of a bingo site with a quirky sense of humour. These days it’s about as generic as iGaming sites get. The name “Lucky Pants Bingo” practically demands a zany, over-the-top approach to presentation, and the site used to have one, but it doesn’t anymore. Even the site’s logo has been toned down to match its new, drab approach.

The other problem with Lucky Pants Bingo is that it isn’t really a bingo site. There are some massive bingo brands within the Lucky VIP sister sites family, but Lucky Pants Bingo appears to be more interested in chasing the same market as Lucky VIP itself. Why else would it have slots in the middle of its homepage instead of bingo games? Some people might not even stick it out for long enough for the homepage to load – it’s not the fastest-moving site we’ve ever come across.

Lucky VIP sister sites Lucky Pants Bingo

Kitty Bingo

Kitty Bingo

We hate to sound like a stuck record, but guess what happened to Kitty Bingo in 2022? That’s right – it had all of its individual flair stripped away to become another clone of the lesser-known Lucky VIP sister sites. If you switched around the banners and logos of the three sites we’ve looked at so far in this list, you wouldn’t be able to tell them apart. Kitty Bingo is like Lucky Pants Bingo in that it claims to be a bingo site, but it actually isn’t – it leads with slots just like Lucky Pants Bingo does. They’re even the same slots, presented in the same order.

The very least you should be able to expect from an iGaming site called Kitty Bingo is a kitten or cat motif, but beyond its logo, Kitty Bingo can’t even manage that. There used to be cats all over the homepage of this site, but now there are none. Instead, there’s a model wearing a fluffy top. Perhaps her name is Kitty? In any event, this is a third iteration of the exact same iGaming site, making the Lucky VIP sister sites much of a muchness.

Lucky VIP sister sites Kitty Bingo

Regal Wins

Regal Wins

We’re going to go ahead and assume that you’re looking for Lucky VIP sister sites because you’re happy with the general look, feel and performance of Lucky VIP, but you think the time has come to move on to something similar but different. If so, Regal Wins might be exactly what you’re looking for. It’s a little more dull-looking than Lucky VIP – dull-looking sites appears to have become the theme of this list – but it offers much of the same content and goes about its task in broadly the same way.

Regal Wins is a big improvement on the likes of Lucky Pants Bingo and Kitty Bingo in more ways than just the fact that it’s a “proper” casino site rather than a bingo site that dabbles in casino games. It’s a good place to look if you want to find new games – the slots that appear on the homepage of Regal Wins tend to be new releases rather than he same old games you’ll regularly come across at the other Lucky VIP sister sites. There’s more to this casino than meets the eye – which is just as well because it doesn’t meet the eye in an especially pleasing fashion.

Lucky VIP sister sites Regal Wins

Mecca Bingo

Mecca Bingo logo

We saved the best until last. Of all the Lucky VIP sister sites, none are more famous or more loved than Mecca Bingo. Whether we’re talking about the Mecca Bingo website or the in-person Mecca Bingo halls, this is one of the UK’s top gambling brands. Rank Interactive doesn’t mind whether you play with Mecca Bingo online or offline – they own both versions, so they get your money either way. We suspect that none of you need an introduction to Mecca Bingo, but some of you might be wondering why we’ve included another bingo site on a list of Lucky VIP sister sites. It’s a good question, and we’re happy to answer it.

We’ve included Mecca Bingo here because Mecca Bingo is far more than just a bingo site. It might have been once, but that was a long time ago. These days, Mecca Bingo offers just as many slots and traditional casino games as it does bingo games and bingo rooms. It’s a great place to come if you want to do everything under one roof. Quite why Mecca Games exists on the Lucky VIP sister sites platform when Mecca Bingo has all of its bases covered is another matter, but it doesn’t detract from the overall greatness of the Mecca Bingo brand.

Lucky VIP sister sites Mecca Bingo

Can Lucky VIP Be Trusted?

trust score

★★★★★

Lucky VIP is a 5-star trusted casino.

1. UKGC License Lucky VIP is covered by the licence that Rank Interactive (Gibraltar) Limited holds with the UK Gambling Commission under account number 57924.
2. UKGC Fines As of the time of writing, Rank Interactive’s record with the UKGC is clean.
3. Customer Service Live chat, telephone support and email support options are all provided.
4. Trustpilot Score After over 180 reviews, Lucky VIP has an average score of 3.1 out of 5.0.
5. Company Location Despite being called “Rank Interactive (Gibraltar) Limited,” this operator’s head office is in Maidenhead, England.
6. Visible Promo T&C’s Wherever promotions are offered on the Lucky VIP website, terms and conditions appear alongside them.
7. Social Media Presence Lucky VIP abandoned its Twitter/X.com account long ago, but still posts regularly on Facebook.
8. Number of Sister Sites There are currently eleven active Lucky VIP sister sites.
9. Games portfolio 700+ online slots plus table games, game shows, live dealer games and more.
10. Gamstop links Clicking on the GamStop logo in the footer of the Lucky VIP homepage will take you straight to the organisation.
Overall SCORE > ★★★★★ – 5/5 Stars

Lucky VIP Review 2024

Lucky VIP doesn’t really look or feel like a VIP casino. It’s hard to achieve the VIP casino feel in cyberspace, but this isn’t it. The style of presentation used at this casino site is very to-the-point, and a little bland. If you’re expecting a five-star casino with VIP perks, you’re not going to find it at Lucky VIP. All in all, that means the people who named the casino made a poor choice – but did they still manage to provide us with a competently-executed iGaming site? Let’s find out.

Lucky VIP sister sites homepage

Lucky VIP Welcome Offers

Lucky VIP will offer a welcome promotion, but you’re best looking to the Lucky VIP website itself for the precise terms of that promotion. The casino chops and changes the bonus regularly to keep things fresh, so players should always go directly to the source with this one to get the latest information.

Lucky VIP is operated by Rank Interactive Gibraltar Ltd

The Lucky VIP sister sites are all brought to UK players by Rank Interactive Gibraltar Ltd; the casino brand operator that is best known for managing the online iterations of Mecca Games, Mecca Bingo and Grosvenor Casino. Other lesser-known Lucky VIP sister sites include Regal Wins, Magical Vegas, and Kitty Bingo – all of which were acquired from the Daub Alderney Group. Rank Interactive Gibraltar Limited significantly restructured its entire business model in 2022, and bringing the Daub Alderney casinos and iGaming sites in-house was only part of the restructure. It also shed its previous name (Rank Digital Limited) in favour of the new, longer moniker, and applied for a new UK Gambling Commission to go with it. The fact that a fine had very recently been registered against its previous UK Gambling Commission licence at the time of the change was, presumably, just a coincidence.

Playing at smaller-scale online casinos can be a bore for some players – especially players who like to hunt for the biggest progressive jackpot prizes – but that need not be an issue with Lucky VIP sister sites. The Rank Group, of which Rank Interactive Gibraltar Limited is a major part, recorded a net income of over £72 million in the last financial year. To ensure that they have enough members of staff to provide a first-class experience, there are over 7,000 employees on the Rank Group’s payroll.

Lucky VIP Monthly Promotions

The situation with ongoing promotions at Lucky VIP is very similar to the situation with sign-up offers. It’s likely that plenty of promotions exist, but we no sooner write about them than they’ve been removed and replaced with something else. As such, the best place to find information about bonuses and ongoing promotions at Lucky VIP is the casino’s website.

Pros:

• Fast payouts.

• 5% daily cashback.

Cons:

• The welcome offers aren’t as generous as they first appear.

• The customer service team isn’t available 24 / 7.

Featured Slots and Casino Games

Usually, VIP-style online casinos are all about the glitz and luxe glamour, but that isn’t exactly reflected in the list of featured online slot games at this casino. Cartoon-style online slot games that don’t take themselves all too seriously rule the roost here, such as Immortal Romance by Microgaming, Fishin Frenzy The Big Catch Megaways by Blueprint Gaming, and the original Fluffy Favourites by Eyecon.

Lucky VIP is as big on online scratch cards and Lucky Tap games as they are online slot games, you will find a few titles prominently placed on the main landing page, including Vice Squad Progressive, The Golden Grand, Winning Kick Lucky Tap, Win Machine Deluxe and Flippin Rich Lucky Tap. For players that pick their next online slot games on the basis of the bonus features that they boast, Lucky VIP has made it easy to browse the library of games by categorising them by feature. Some of the bonus feature categories include Cascading Wins, Must Drop Jackpots, Win Multipliers, Cluster Wins, Transferring Wilds and Ways to Win. The live casino selection isn’t quite as rich as the arrangement of online slot games, but there is no shortage of options, some of the best live casino iGaming options include Live Monopoly Big Baller, Live Blaze Roulette by Authentic Gaming, Live Auto Roulette VIP and Live Viva Las Vegas Roulette.

Deposit and Withdrawal Methods

Budget spinners and high-rollers alike are welcome at Lucky VIP; the minimum deposit amount is £5, as is the minimum withdrawal amount. Some of the most popular ways to pay are via PayPal, Visa, Pay Safe Cards and Mastercard. 80% of withdrawals process within 15 minutes. For banks that aren’t fast transaction-enabled, it could take up to 3 working days to see your funds reflected in your bank account.

Lucky VIP Customer Support and License

Via telephone on 0800 901 2512, the customer service team is available from 8 AM – 8 PM, seven days a week. Via live chat, the team is available between the hours of 7 AM and 10:15 PM. They can also be contacted via email. As an online casino that belongs to Rank Interactive Gibraltar Ltd, Lucky VIP is licenced by the UKGC under licence number 57924. This same licence applies to all of the Lucky VIP sister sites.

Lucky VIP – The Verdict

We’d be a lot kinder to Lucky VIP if it wasn’t marketed as a luxury casino. It’s a perfectly fine site, with an adequate number of slots and games, strong customer support and a few nice little promotions. What it isn’t is a knock-out, five-star, luxury-style casino – and it would need to belong to that category if it were to justify its name. That being said, if you reduce the expectations that the name “Lucky VIP” creates in your mind before you start playing, there’s absolutely no reason why you can’t have a fun time playing at this casino.

Lucky VIP mobile screenshot

What are players saying about Lucky VIP?

Here are our condensed / readers digest summaries of recent player reviews of Lucky VIP.

  • 28-Nov-2023 by Matty:
    I had a frustrating experience with the support staff at Lucky VIP. They were misleading and dishonest about a cashback offer I had opted into. It took almost an hour to connect with a support agent who made several false claims before admitting to a ‘miscommunication’. I’m certain they wouldn’t have paid out if I hadn’t taken screenshots. Their service was terrible. – source: Trustpilot
  • 11-Nov-2023 by Mich:
    I’ve found Lucky VIP to be the best casino I’ve played on. Very satisfied with my experience there. – source: Trustpilot
  • 03-Nov-2023 by Kevin:
    I’ve had a terrible time on Lucky VIP. I lost £850 on Rainbow Riches with hardly any wins and only one bonus. Then, on The Dog House Megaways, I lost £1700 and only got a £108 bonus. This casino is incredibly disappointing, and I feel others should be warned about it. – source: Trustpilot
  • 02-Oct-2023 by Colm:
    I experienced non-existent customer service. I was first in the queue on Live Chat multiple times for almost an hour each, but no one ever responded. – source: Trustpilot
  • 25-Sept-2023 by Peter:
    Lucky VIP is the worst online casino I’ve ever played. There were server errors all the time and very poor payouts. It doesn’t matter what bet size you play; the bonuses are rare and don’t pay well. I strongly advise avoiding this casino. – source: Trustpilot
  • 25-Aug-2023 by M Constantinou:
    I won a fantastic prize on Lucky VIP. It’s a great online casino with good real bonuses. – source: Trustpilot
  • 25-Aug-2023 by Demi:
    Lucky VIP offers a really good variety of games. I’m happy with the selection available. – source: Trustpilot
  • 25-Aug-2023 by Jennifer:
    I find Lucky VIP to be a great site overall. It’s fun all around, and I enjoy using it. – source: Trustpilot
  • 21-Jul-2023 by Rob:
    Avoid Lucky VIP at all costs. The payouts are poor, bonuses are disappointing, and the site constantly crashes or times out. Some games are inaccessible due to errors, and the loss bar resets when the site crashes. It’s a really bad site. – source: Trustpilot
  • 12-Jul-2023 by NC:
    Lucky VIP is a great site. I got paid out the first time I used it while playing Big Bass. I’m really pleased with it. – source: Trustpilot

Lucky VIP – A Deeper Dive

In Their Own Words

If you want to get to know an online casino, the best place to go is straight to the source. The source, in this case, is the casino’s website. That’s where you’ll find the people who own the casino brand, Daub Alderney Limited, speaking in their natural tongue rather than the more polished tone you’ll occasionally see in press releases and advertising. Go to a casino’s homepage, and they’ll tell you how they really feel about themselves.

The first thing that catches our eye about Lucky VIP Casino is the first of the many bold claims it makes on its homepage. Scroll down below the long list of slots and games to find it. There, in bold text, you’re told that Lucky VIP is the top cashback casino in the UK. It doesn’t include any justification to back up the claim, but it’s a bold one. While it’s true to say that Lucky VIP does offer cashback on its losses, there’s no way of measuring whether it pays out more or less cashback than any other UK-based casino. That’s probably the point of using the phrase, though. Nobody can disprove it, so it makes for an attractive headline.

The Lucky VIP homepage also takes the unusual step of trying to break down the concept of a Random Number Generator into layman’s terms and present it as a reason to use the casino. The paragraph, written in a conversational style, tells players that every slot game at Lucky VIP uses an RNG to ensure the results are random and fair. The truth is that every online slots game at every online casino – or at least those that are licensed and regulated – uses a Random Number Generator to produce results, but if the average player doesn’t know that, they might read the information here and see it as a reason to use Lucky VIP.

Communications Blackout

It always amazes us when we look into the marketing and promotional activity of a popular online casino and slots website and see nothing. There are some casinos that seem able to compete at the top of the table without spending a penny on visible promotions, and Lucky VIP casino is one of them. You won’t ever have seen an advert for Lucky VIP casino on television because there’s never been one made. You won’t find much of a social media presence if you go looking for one, either. In fact, the official Lucky VIP casino Twitter page has never fired off a single Tweet. As for Facebook and YouTube, you might as well not bother looking. There’s nothing there to find.

It’s possible that Lucky VIP casino gets all or most of its customers by paid promotions with Google, which keeps it close to the top of the list when people go searching for a new casino to play with, but it’s just as possible that it has a large pre-existing customer base that grows through word of mouth.

The Lucky VIP Conundrum

An online casino’s name should be short, but it should also be memorable. Lucky VIP is a short name for a casino, but it’s not memorable at all. It’s generic, and it can cause problems when you go looking for it on Google. We spent a lot of time on Google searching for information about this casino while we were composing this article, and we found the job difficult because searching for varieties of “lucky VIP” and “casino” takes you to celebrity news pages and – most worryingly of all for Daub Alderney and Lucky VIP Casino – to websites owned by other casinos.

The celebrity connections don’t necessarily do any harm. Lucky VIP has no “genuine” celebrity connections, so appearing in search results next to celebrity news won’t do the casino any harm. This might even be a deliberate part of the site’s marketing strategy. One of the longest entries on the site’s blog page is about celebrity red-carpet events. That post doesn’t do much in the way of promoting the casino but does anchor it to searches about VIPs and celebrities from an SEO point of view.

On the other hand, the fact that other casino pages come up when you Google Lucky VIP casino is a big problem. It might be too late to solve that problem. Rebranding the casino with another name now might not work because it’s already too well-known. There are some casino terms that are simply too generic to be used as names, and the people who launched this casino hit the nail on the head at the drawing board stage.