Mad Casino
Mad Casino sister sites include TenBet, Kingdom Casino, Betzter and Winzter.
Mad Casino (madcasino.io) is operated by Softon Ltd of Cyprus.
This casino holds an Internet Gaming Licence in the State of Anjouan.

+ 20% Cashback
Over 18's Only. 600% slots bonus + 20% Cashback. 45x WR apply. Casino's full T&C's apply. 18+. #Ad

+ 50 Free Spins
Over 18's Only. 500% up to £2500 Bonus + 50 Free Spins. 35x WR apply. Casino's full T&C's apply. 18+. #Ad

+ 100 Free Spins
Over 18's Only. 150% up to £750 Bonus Welcome Package + 100 Free Spins. 35x WR apply. Casino's full T&C's apply. 18+. #Ad

+ 10 Free Spins
Over 18's Only. £1000 Bonus + 100 Free Spins. 40x WR apply. Casino's full T&C's apply. 18+. #Ad

+ 20% Cashback
Over 18's Only. 200% up to £500 Bonus + 20% Cashback. 40x WR apply. Casino's full T&C's apply. 18+. #Ad

Slots Bonus
Over 18's Only. 777% up to £7500 Bonus Casino Bonus. 40x WR apply. Casino's full T&C's apply. 18+. #Ad

+ 100 Free Spins
Over 18's Only. Free spins have 45 times WR and the bonus has 33 times WR. Max bonus £200. Full terms apply #Ad

+ 100 Free Spins
Over 18's Only. New depositing players. Min Dep £10. 35x WR applies to match up bonus. 50x WR applies to spins. T&Cs apply. #Ad

+ 50 Free Spins
Over 18's Only. £20 min dep, Spins on specific games only, 45x wagering, Terms and conditions apply. #Ad

+ 200 Free Spins
Over 18's Only. 200% up to £3000 casino bonus + 200 Free spins. 35x WR apply. Casino's full T&C's apply. 18+. #Ad

+ 100 Free Spins
Over 18's Only. New UK based customers only. You must opt in (on registration form) & deposit £20+ via a debit card to qualify. Welcome Bonus: 100% match up to £100 on 1st deposit. 50x wagering applies. No wagering requirements on free spin winnings. Full Terms #Ad

+ 200 Free Spins
Over 18's Only. Welcome offer. Min Dep £20, 40x wag/7 days, Qualifying Deposit played first, Max Bet £5, Max Win applies. Certain games excluded. Spin value £0.10 each. T&Cs apply. #Ad #Ad

Welcome Bonus
Over 18's Only. 18+, WELCOME BONUS: NEW PLAYERS ONLY, 1ST DEPOSIT, MIN DEPOSIT: £10, MAX £80. WAGERING REQUIREMENTS APPLY 35X. #Ad

New Player Bonus
Over 18's Only. New players only. Min deposit £10. Bonus funds are 121% up to £100. 35x WR.. £5 max. bet with bonus. Bonus funds must be used within 30 days, Terms Apply. BeGambleAware.org #Ad

+ 30 Free Spins
Over 18's Only. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. 35x WR.. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. #Ad
Mad Casino Sister Sites 2025
Winzter Casino
There are two casinos listed on the Internet Gaming Licence of Softon Limited in Anjouan. Winzter Casino is not one of them, and that puzzles us greatly. This is, very clearly, a casino that was made by the same people who made Betzter, which we’ll get onto in a moment. Both casinos use the same layout and more or less have the same logo. Why does one of them get a veneer of respectability through a flimsy licence while the other gets no licence at all? We wish we knew. The problem with the two Mad Casino sister sites is that they’re both functionally identical, right down to their branding. In better news, Winzter offers up to £3000 in bonus funds every week of every year, and comes with a catalogue of more than five thousand slots and games. If it wasn’t unlicensed, it would be a pretty good casino.
Betzter
We’ve already said that the two Mad Casino sister sites are functionally identical, so what can we tell you about Betzter Casino that we haven’t already said about Winzter Casino? Well, for one, it has that State of Anjouan Internet Gaming Licence we mentioned a moment ago – the same one that covers Mad Casino. Secondly, its name is difficult to both pronounce and type, although that doesn’t really have any bearing on the casino’s quality. Winzter came first, which suggests that it ought to have been a test run for Betzter, but it doesn’t feel that way. While they both share the same catalogue of thousands of games, the promotions at Betzter are weaker than those at Winzter. On the other hand, Betzter has a licence, and Winzter doesn’t. They’re both illegal in the United Kingdom either way, though, so the point is mostly moot.
Mad Casino Key Information
Name | Mad Casino. |
Web Address | madcasino.io |
Number of Sister Sites | 2. |
Top Sister Sites | Betzter, Winzter. |
Operator Name | Softon Ltd of Cyprus. |
Licensing Status | Internet Gaming Licence, Anjouan. |
Bonus Terms | x30 wagering. |
Contact Email | [email protected] |
Trustpilot Score | 3.5/5.0 (>160 reviews). |
Payment Terms | Debit cards, e-wallets, crypto, processing time not stated. |
Mad Casino Review 2025
“Mad Casino” isn’t a name that suggests a casino will have a Wild West theme, but this one does. Perhaps the disconnect between the name and the content is precisely what’s supposed to be mad about the casino. It’s much easier on the eye than either of its sister sites are, and seems to have learned lessons from both of them about the importance of clearly explaining bonuses, terms, and conditions. We suspect we’re going to like Mad Casino a whole lot more than we like what we’ve seen from this operator in the past, but are we setting ourselves up for disappointment? Let’s see.
Mad Casino Welcome Offers
You don’t have to look very hard to find the welcome promotion on the Mad Casino homepage – it’s next to the sharp-shooting cowboy, and it’s touted as a 777% matched deposit. That doesn’t tell the full story of the offer, though, and nor does the 20% cashback offer that appears on the sheriff’s badge next to it. The big welcome offer is actually split into five, starting with a 200% match up to £500 on deposit one, and followed up with 150% up to £1000 on second deposits. Deposit three attracts 150% up to £2000, deposit four gets 100% up to £3000, and fifth deposits finish things off with 177% up to £1000. That’s a possible £7500 in total, all of which is subject to x30 wagering.
Sports betting is also available to players at Mad Casino, and if you’d rather take a bonus to use for that, you can get 100% up to £500 on deposit one, 50% up to £1000 on deposit two, and 100% up to £2000 on deposit three. That’s a big £3500 in total – massive for a sports betting bonus – but the x15 wagering requirements are way too high for sports betting. A fair requirement would be about a third of that, so Mad Casino has got it wrong here.
Ongoing Promotions
We’re so used to seeing international casinos offer massive loyalty reward schemes to their players that we’re almost shocked when we find one that doesn’t do it, which means Mad Casino almost shocked us. It still does fine with its ongoing promotions, though, offering casino fans a series of rewards worth up to £7500 per week – the same as the welcome promotion. The offer is broken down into a 100% match up to £1000 on Wednesdays, 200% up to £1000 on Fridays, 150% up to £2000 on Saturdays, and 100% up to £3500 on Sundays. The wagering requirement remains at x30.
Sports bettors don’t get treated quite as well by Mad Casino as slots fans do, but there’s still a weekly bonus they can look forward to. Every Friday, they can claim a 100% matched deposit up to a maximum value of £1000. The same x15 wagering requirement from the welcome promotion still applies, though, which means the offer is still unfair.
You may recall that sheriff’s badge on the casino’s homepage – the one that offered us cashback of up to twenty per cent. You might even have been waiting for us to tell you more about that. Unfortunately, we can’t, because there’s nothing more to tell. Cashback isn’t even mentioned on the Mad Casino promotions page, so we assume that the badge is a lie, and the offer doesn’t exist. How mad’s that?
What are the Pros and Cons of Mad Casino?
Pros: The welcome promotion at Mad Casino is big and generous so long as you’re sticking to slots, and the ongoing weekly promotions are a good reason to keep coming back to the casino, too. The quality of the games portfolio is much better than the average fare served up by casinos from this part of the world.
Cons: The casino uses space on its homepage to advertise a cashback promotion that doesn’t actually appear to exist. It doesn’t have any stated turnaround times for processing withdrawals, and it’s trading under a licence that isn’t considered legally valid in the United Kingdom. That means it should turn UK players away, but it doesn’t. That’s illegal.
Top Games at Mad Casino
We already praised the quality of the Mad Casino portfolio in the section above, and here’s why – the most popular slots at the casino all come from Pragmatic Play, which is thought of as being one of the top providers in the world. Madame Destiny Megaways, Gates of Olympus, Big Bass Bonanza, Sweet Bonanza, The Dog House Megaways, and Buffalo King Megaways, all of which come from that one provider, form the top row of slots on the Mad Casino homepage. Beneath them, you’ll find some AI-generated thumbnail images taking you to to the top sports that the casino covers. For the record, those sports are football, tennis, basketball, table tennis, “cybersport,” and volleyball – quite an odd collection.
You’ll find the pick of the live casino games at Mad Casino beneath the thumbnails for the sports betting sections, but oddly, they’ve replaced the real thumbnails for the games with vastly inferior and obviously AI-generated alternatives. After reading the captions, we found out the top live games are Mega Whee and Mega Roulette (both from Pragmatic Play again), 500x Cyber Auto Roulette, 777x Galaxy Roulette, Fast Roulette (all from 7Mojos Live), and Las Vegas Blackjack (Vivo). It’s not bad, but it’s a bit roulette heavy.
Withdrawal Processing and Support
The only bit of information that Mad Casino gives us about processing times for withdrawals is that some methods might be faster than others, which is every bit as useless as it is glib. We do at least know what methods are available, though. All major debit cards are welcome, or you can use Skrill, Neteller, or AstroPay if you’d rather go with an e-wallet. If crypto is your thing, the options are Tether, Litecoin, Bitcoin, and Ethereum. We’d like to believe that e-wallet and crypto withdrawals are instant, but we feel like the casino would be advertising that if it were the case.
Customer Support and Licensing
Live chat is provided Monday-Sunday (so all week, then) 24-7 at Mad Casino, but [email protected] is there as a backup option if you’d rather use email. If your query has gone past the point of being general, you might want to use [email protected] instead. While this isn’t acknowledged anywhere on the Mad Casino website, the casino is covered by the Internet Gaming Licence that its operator, Softon Ltd, holds in the State of Anjouan – the same one that covers the Mad Casino sister sites. As we’ve said already, the licence isn’t recognised in the UK, and doesn’t make it legal for UK players to play here.
Mad Casino – The Verdict
This is, by some considerable distance, the best casino that Softon Limited has come up with to date. It wasn’t up against particularly stiff competition in that category, though, and some problems still remain. Despite the generosity of both the welcome bonus and the weekly promotions, the casino is much too vague about its withdrawal process, and hasn’t acquired the licenses it needs to make itself available in the United Kingdom or quite a few other major international iGaming territories. Until that changes, it’s going to be impossible to trust the casino. We have to take a dim view of casinos that break the law, and so our impression of Mad Casino is gloomy.
What are players saying about Mad Casino?
Here are our condensed / reader’s digest summaries of recent Mad Casino reviews from real players. Having said that, the number of positive reviews that come from accounts that have never reviewed any other product or service on Trustpilot is highly suspicious.
- 16-May-2025 by Mayenda:
Avoid this place entirely. They only launched in March 2025 and already have a trail of complaints. They either hold onto your deposit or block your account when it comes time to withdraw. Their customer support uses robotic responses and scripted excuses, and eventually they’ll cut off your access entirely without warning. I lost access to my account and the funds inside. It’s a sham operation hiding behind slick marketing. Steer clear. – source: Trustpilot - 16-May-2025 by Sharon:
Initially thought this might be a decent site and ended up spending over £350. Finally had a win, but I’m still waiting for my withdrawal. They told me I was verified on Tuesday, even though I sent all my documents on Sunday. Then I got another message saying I needed to verify my phone number. It’s now Friday, and there’s still no sign of the money. All other sites I use pay out the same or next day. If this isn’t sorted today, I’ll be reporting them further. Not impressed at all. – source: Trustpilot - 16-May-2025 by John:
This place is a disgrace. I joined last Sunday and wish I hadn’t. Deposited about £300 and managed to win £2,005. Sent them all the documents they asked for, only to be told I broke some obscure bonus rule and they took all the winnings, leaving me with just £40. I played on with that and won another £330, and they still refused to pay out. Instead, they closed my account “for my own protection.” What a joke. The only thing people need protecting from is this casino. – source: Trustpilot - 16-May-2025 by Benjamin:
This site is nothing but a scam. I used a debit card to deposit – a card I haven’t used anywhere else – and two days later, I had fraudulent transactions coming out of my bank account. That says it all. – source: Trustpilot - 16-May-2025 by Angry:
If I could rate it lower, I would. I joined recently and hit a decent win. They were happy to take my deposit instantly, but getting them to pay out is a nightmare. Then they closed my account claiming it was to protect me from gambling. Absolute rubbish – it’s just an excuse to avoid paying what they owe. I’ve asked for a refund, but I doubt I’ll see any of it. The more of us who report them, the better chance we have of seeing this place shut down. – source: Trustpilot - 15-May-2025 by Major:
Withdrawals have been fast and the games do pay out. Customer service has been excellent, and I’ve especially enjoyed the Cash Pig slot. It’s been a fun and rewarding experience so far, no complaints at all. Would recommend. – source: Trustpilot - 14-May-2025 by Rodrigo:
Really impressed with Mad Casino. They’re fully licensed and offer a great variety of slots and live games. The site runs quickly and smoothly, and the support team has been helpful whenever I’ve needed them. Everything about the experience has felt secure and professional. Definitely a solid choice if you’re after a wide game selection and good service. – source: Trustpilot - 14-May-2025 by Promise:
I was looking for a new crypto-friendly casino and came across MadCasino. It’s been a great find – fast site, loads of games, and generous bonuses. I cashed out via Ethereum and got the funds within two days. Customer service was fast and helpful too. Definitely one of the better options out there. – source: Trustpilot - 14-May-2025 by Ralf:
I’ve been playing at Mad Casino for a few months now and have deposited and withdrawn quite a lot. Never had a single issue with deposits. Withdrawals via crypto have been instant, and although bank withdrawals required some ID checks, they were sorted quickly. The site runs smoothly, and the support team has always been polite and helpful. I think most of the negative reviews come from players who’ve lost money. In my experience, it’s been spot on. – source: Trustpilot - 14-May-2025 by KNZ:
Really wish I’d read the reviews before depositing. I won £1,290 and was told withdrawals are reviewed within 36 hours. Eight days later, they cancelled my winnings without explanation. Total scam. Do not deposit here. – source: Trustpilot