Mansion Casino

mansion casino logo 2024

Mansion Casino sister sites include Slots Heaven, Mansion Bet and Casino.com.
Mansion Casino (mansioncasino.com) is operated by Mansion Europe Holdings Limited, Building 7, Unit 732, Europort, Gibraltar, GX11 1AA.

MANSION CASINO CLOSED TO PLAYERS IN THE UK IN EARLY 2023. CHOOSE ANOTHER CASINO FROM THE OPTIONS BELOW.

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Mansion Casino Sister Sites 2024

Slots Heaven

Slots Heaven

Slots Heaven is a neon delight of a casino site. It stands out among the other Mansion Casino sister sites because of its colourful logo, playful atmosphere, and a strong focus on slots. The site wastes no time in telling you that this is a great place to come and play slots – it’s printed in big, bold type right across the centre of the homepage. There are several hundred slots to play with here, but players shouldn’t make the mistake of thinking that’s all Slots Heaven has to offer.

You have to do a little digging to find the rest of the Slots Heaven range, but it’s all there once you’ve clicked the “Casino” tab. The slots are complemented by dozens of card, table, and live casino games. Some of them promise seven-figure jackpots, so if sacrificing a little RTP in favour of chasing a massive prize is what gets you interested in gaming, Slots Heaven might be the right place to go.

Casino.com

Casino com

Casino.com is a name and URL that every online casino company in the world would love to have, but Mansion Europe Holdings Ltd is the network company that’s got it. Of all the Mansion Casino sister sites, this is the easiest one to find! Casino.com has been online for a very long time and, in some ways, that shows. The design of the site is a little dated, but what it might lack in modern flair is made up for in content. Cast your eyes along the list of categories and you’ll see that it has live dealer games, Megaways slots, daily jackpot prizes and a side-section for “Premium” casino games.

You’ll never be in doubt of the potential for massive jackpots at Casino.com. The current live total is shown on a live tracker on the homepage. It was a colossal £31m at the time this review was written. It might go up and down a little from there, but it will always be substantial and it keeps you focused while you’re spinning the reels.

Mansion Bet

Mansionbet logo

Some casinos try to do everything at once on a single casino site. Mansion Europe Holdings Limited doesn’t agree with that approach. If you want to play traditional casino games, they’re available at Mansion Casino. If you’d rather bet on sports, you do it in Mansion Bet. It’s a Mansion Casino sister site in every sense of the phrase because it shares the same branding, but offers things that its sibling doesn’t. There is some crossover between the two, though, because Mansion Bet also has a section for slots, live casino, and “Vegas” games. It doesn’t have as much to offer as Mansion Casino in those categories, but there’s a substantial portfolio here.

If spots betting is your thing, you’re unlikely to be disappointed with a visit to Mansion Bet. They cover everything from Premier League football to Australian volleyball, so there’s always a live sport available to bet on somewhere in the world. Check the scrolling banner at the top of the page every time you visit because that’s where Mansion Bet keeps its latest promotions.

Mansion Casino News

: The Daily Nole dubbed Mansion Casino as the best real cash online casino for Canadians in a recently published article. The flattering publication justified its reasoning due to the smoothness of the banking transactions, its longstanding reputation, the fashionably simple user interface, and the ability to try any of the 4,000+ games for free before playing them for real cash. The bonuses and tournaments were described as engaging, but the review was slightly less flattering in their review of the customer service options, which leaves out live chat and can leave players waiting for 48 hours for an email reply. However, the review ended on a positive note as they covered the site loading times and the 128-bit SSL encryption. Before posting the recommendation, Mansion Casino was extensively tried out for size.

SG games have finally landed at Mansion Casino, enabling registered players to enjoy the ultimate bank vault-cracking game, Action Bank, the top Eastern Asian to have entered the UK iGaming market, 88 Fortunes, and the iconic Irish game, Rainbow Riches Pick n Mix! Why the retro yet much-loved titles took so long to arrive is unknown, but now they have entered the game library, traditional video slot lovers at Mansion Casino have plenty to celebrate. For players less interested in the slightly dated offerings from SG, the exclusive access to Grand Junction: Golden Guns may be just the (train) ticket. The highlight of the 2022 Playtech game is notably the multiplier feature that gets triggered along with the free spins game.

: Mansion Casino isn’t only popular in the UK, as proven by a blog published in late October to highlight the best online casinos available to South African players. Mansion Casino took pride of place in the review due to the smorgasbord of luxury-feel live dealer titles and the dedication of the customer service staff, which earned the casino an award in 2020 for having the best customer care department. For South African players, the welcome package consists of 20 free spins and a welcome bonus that can instantly award up to £50,000. After that generous welcome package has been unwrapped, players can explore thousands of slots, plenty of which pay daily jackpot prizes and to sweeten the already sugary deal even more, Microgaming’s monolithic jackpots can be tapped into on the platform too.

Mansion Casino Mega Fire Blaze Roulette

To heat things up more than usual for live casino table frequenters, Mansion Casino introduced a brand-new Mystery Bonus promotion for the final week of October. The promotion enables players of Playtech’s hottest live game, Mega Fire Blaze Roulette to grab a share of £42,000, to be paid in Golden Casino chips. To qualify for a chunk of the golden chip lucky pot, all it takes is a £1 wager on Playtech’s hit live table game, and there’s no telling when the bonus round will open up, as it triggers at random eight times a day. All players betting on the correct positions will win some of the daily jackpots. The promo ended at midnight on October 31st.

: Glowing reviews aren’t hard for Mansion Casino to come by, and WRTV is just one of the latest publications to praise the iGaming platform for its generous welcome package, its collection of 1,200 high-quality online slot games, the seamless mobile gaming app, and customer support that is available 24 / 7. The only downsides that their reviewer could find were the lack of a sportsbook on the Mansion Casino platform and the slim pickings when it comes to regular deposit match bonuses outside of the loyalty scheme. WRTV also noted that Mansion Casino’s excellent reputation had persevered for over 18 years since Mansion Casino first started welcoming players in 2004.

Mansion Casino was also lauded as one of the best UK online slot casinos for mobile players by the online website We Heart, due to the casino’s seamless mobile app, which is available to download from the Apple and Google Play app stores, and the collection of mobile-friendly games. Over 1,100 online slot games can be played seamlessly via the app, in addition to a great selection of video and live table games, including Blackjack and Roulette games from a range of developers. We Heart also applauded Mansion Casino for the betting limits that accommodate all players, and the solid range of payment options and the quick and easy accessibility of the site for web and mobile players alike. However, We Heart did warn its readers that the new player welcome offer is not available to new players who are using the app.

Can Mansion Casino be trusted?

trust score

★★★★

Mansion Casino is a 4 Star trusted casino, here’s why:-

1. Website Design GREAT – Mansion Casino is a sleek, elegant, good-looking casino site.
2. Game Providers GOOD – Playtech, NetEnt, Microgaming and Realistic are all namechecked as game providers on the homepage, but there are several more. 
3. UK Gambling Commission Record CLEAN – Mansion Europe Holdings Limited holds license number 39448 with the UK Gambling Commission, and has never been subjected to any regulatory action. 
4. Accept Cookies Bar YES – You’ll be prompted to accept a cookie notification when you arrive at the site. 
5. National Advertising YES – Mansion Casino has been advertised on television and has also sponsored the shirts of Premier League football teams.  
6. Trustpilot Rating AVERAGE – After over 500 reviews, Mansion Casino is rated 3.1 out of 5 with Trustpilot.
7. Owner Address TRUSTED – Mansion Europe Holdings Limited is based in Gibraltar.
8. Wagering on Bonus ABOVE AVERAGE – Most bonus funds are subject to an x40 wagering requirement, which is very slightly above average.
9. CS Rating OK – Mansion Casino has telephone and email support, but doesn’t have a live chat facility. 
10. Payment Methods GREAT – Mansion Casino supports debit cards, bank transfers, PayPal, and every major e-wallet plus other options. 
Overall TRUSTSCORE>>> ★★★★ – 4/5 Stars
Mansion Casino is trusted

What are players saying about Mansion Casino?

Here are our condensed / readers digest summaries of recent player reviews of Mansion Casino.

  • 03-Feb-2022 by Ionela:
    Avoid this site if you care about your money. The withdrawal process is slow and the big games don’t pay out. Also, I see notices about whether I can afford my bets every time I lose something and it stresses me out. – source: TrustPilot
  • 03-Feb-2022 by Tobyn:
    I deposited £25 as a new player and was able to withdraw over £400 a few hours later. I’m really happy with that but I’m not sure why they make you wait for so long before you’re allowed to make another deposit. – source: TrustPilot
  • 01-Feb-2022 by Jonathan:
    Mansion Casino is easy to use, and the payments are quick. Very good overall. – source: TrustPilot
  • 27-Jan-2022 by Steven:
    I deposited £60 the first time I played. After a win, I made a withdrawal and had to submit my verification documents. Verification only took a few hours, which is great. Withdrawal time is a little slow though. – source: TrustPilot
  • 24-Jan-2022 by Samantha:
    I’m still new to Mansion Casino but I’m happy with everything so far. I enjoy the extra spins and bonuses land pretty regularly. Yes, the withdrawals aren’t fast, but the info is right there in the terms and conditions. – source: TrustPilot
  • 21-Jan-2021 by John:
    I have been a loyal customer of this casino for over 10 years and the VIP managers were very kind and caring. But just a few days ago I checked my account and I no longer was a VIP. – source: TrustPilot
  • 12-Jan-2021 by Vladen:
    I had a really nice experience with the live chat and they helped me out with everything as fast as they could. – source: TrustPilot
  • 11-Jan-2021 by Eddy:
    The casino is great overall and the games are fun but the withdrawals are a bit slow. It takes a few working days to process the withdrawal which is very slow by today’s standards. – source: TrustPilot
  • 10-Jan-2021 by Paul:
    This website is terrible. They are quick to take all your money but they will never pay you back and come up with hundreds of documents that you need to submit for verification. – source: TrustPilot
  • 05-Jan-2021 by Abdul:
    This casino is a fraud and everyone should stay away from it. The numbers on their games are not random at all and they will steal all your deposits. – source: TrustPilot
  • 07-Oct-2020 by Alin:
    I had one of the worst casino experiences of my life on this casino. Everything was going fine when I made a deposit but when I wanted to make a withdrawal the customer support stopped responding and a week later I still have not received my payment. – source: AskGamblers
  • 30-May-2020 by Jonathan:
    At first, the casino was alright. I made a deposit, played and won without any issues but withdrawing my winnings was the worst experience. I had to wait over six weeks and make several complaints at that time. – source: AskGamblers
  • 24-Apr-2020 by Elaine:
    The support team at this casino is nice and they try their best to help customers out but the casino management is the worst. Had to wait weeks and contact support several times just to get my withdrawal. – source: AskGamblers
  • 23-Apr-2020 by Marvin:
    The website layout is really nice and it is very easy to use. The support team is great as well, they reply to you in minutes. The withdrawals are a bit slow but that’s just it. – source: AskGamblers
  • 13-Jan-2020 by Nora:
    This was my first experience with an online casino and sadly there is nothing positive to write. Everything was going okay before I made a withdrawal. I submitted my verification documents and I still have no news about my payout weeks later. – source: AskGamblers

Mansion Casino Review 2024

Mansion Casino has been online for more than fifteen years. One way to look at that would be to say that it’s an experienced casino and has experienced sustained success. Another way to look at it would be to say that the world of online casinos today is very different to how it was fifteen years ago, and an older casino can easily be left behind by newer competition. Which of those statements is true of Mansion Casino?

mansion casino laptop screenshot 2021

New Player Welcome Offers

Mansion Casino welcomes new players by matching their first deposit at 100% up to a maximum of £200. The offer is subject to a minimum deposit of £20, and all bonus funds have to be wagered x40 before they can be withdrawn. The maximum bet that can be placed on slots with bonus funds is £5 per spin. On other casino games, it’s 10% of the bonus amount. 

Monthly Promotions

Players who stick around with Mansion Casino for the long term can work towards becoming VIPs. VIPs at Mansion Casino get personal account managers, reload bonuses and promotions that aren’t open to other players, gifts for Christmas, birthdays and anniversaries, and a whole lot more. At the top end of the VIP scale, players even get invitations to special events. There are three “basic” VIP levels (bronze, silver and gold), followed by “VIP” and “VIP Elite.” The top two ranks are accessible by invitation only. 

Smaller ongoing promotions at Mansion Casino include regular “Who Wants To Be A Millionaire” quiz nights with a £45,000 prize pool, “Wild Wednesdays” with prize draws and cash bonuses, and Pragmatic Play’s “Drops and Wins” games. 

Pros and Cons

Pros: The multi-layered VIP reward scheme at Mansion Casino is massive, and players of all kinds should be able to access at least some of it. Cautious players or those with smaller budgets might never make it to Elite status, but they’ll at least be able to unlock some perks in the lower tiers. This is a big casino with a huge variety of games and lots of deposit and withdrawal options. 

Cons: There aren’t any huge cons to playing at Mansion Casino – it’s very highly rated. Going off player feedback, though, withdrawals could be processed faster than they are. Customer service could be easier to access, too. There’s no option for live chat support, and not everybody is comfortable speaking to support staff over the phone. 

Featured Slots and Casino Games

Mansion Casino Banner

Head into the casino section of Mansion Casino, and the first thing you’ll see is its top games. This section is “live,” and so it will change over time depending on who’s playing what. When we came to write this review, though, the top games were:-

Wild Pistolero: Rarestone Gaming takes us into the heart of the Old West with this dynamic cowboy-themed slot. It begins life as a 5*3 slot but rapidly expands up to seven rows if you’re able to trigger the bonus features. They include both free spins and respins along with “hold and spin” features and high multipliers. RTP is 95.96% with average volatility. 

Wolf Gold: Pragmatic Play’s Wolf Gold is one of the most popular online slots in the UK. Whether that’s down to the atmospheric North American canyon setting or the “hold and spin” feature is up for debate. “Hold and spin” is everywhere now, but this is the slot that made it popular. The standard version of Wolf Gold offers 96.01% RTP and medium volatility, but the one on offer at Mansion Casino is hooked up to Drops and Wins, so anything is possible!

Fishin’ Bonanza: Ash Gaming’s Fishin’ Bonanza is a straight-up copy of Reel Time Gaming’s Fishin’ Frenzy. We’re sure that even Ash Gaming would own up to that. The route to success is simple – land a fisherman on the same spin as a few “money fish” and you’ll be in the money. It looks surprisingly basic for a slot that was released as recently as November 2021, but the RTP of 96.51% is reasonably generous. 

“Quantum Roulette” is the most heavily featured of the Mansion Casino live games, but there’s a well-stacked library here and you should be find almost anything you want within reason. The only thing missing is sports betting, but you can go to Mansion Bet for that. 

Deposits and Withdrawals

Mansion Casino supports a wide range of withdrawal options. Debit cards of all kinds are welcome, as are “voucher cards” like PaySafe. The casino has PayPal support along with support for most major e-wallets like ecoPayz, Neteller, and Skrill. The only major name missing is Trustly. 

The casino doesn’t make guarantees about withdrawal turnarounds, but player reviews suggest the average waiting time is three days. 

Customer Support and Licensing

There isn’t a live chat service at Mansion Casino. There used to be, and we’re not sure why the casino got rid of it. Email support and telephone support are both available. 

Mansion Casino is provided in accordance with the terms of the licenses granted to Mansion Europe Holdings Limited by the UK Gambling Commission and the Gibraltar Gambling Commissioner. 

Verdict

Mansion Casino is a very good casino. Players seem to be happy for the main part, the casino looks and feels like a top-tier site, and the range is tremendous. If it provided live chat support and processed withdrawals a little bit faster, we’d have ranked it as a five-star site. Even at four stars, though, it’s strongly recommended.

mansion casino mobile screenshot 2021

 

Mansion Casino In The Media

Mansion Casino – Reaching People Through Football

For a lot of UK-based gamers, the first time they saw the name “Mansion Casino” was on the front of a Premier League football shirt. Gambling companies sponsoring shirts isn’t exactly a new trend in English football – it’s so widespread that it’s begun to attract controversy. Mansion went further than most gaming companies do with its sponsorship endeavours, though. Rather than sponsoring just one English Premier League team, it sponsored three.

Mansion Casino Bournemouth

At one point, Mansion was the active shirt sponsor of Tottenham Hotspur, Crystal Palace, and Bournemouth. Sponsoring the shirt of any club in such a prominent sporting competition is expensive, and with a club the size of Tottenham Hotspur, the costs were likely astronomical. Perhaps that’s why all three deals have now come to an end. Mansion presumably felt that it had achieved all it could – or perhaps it was put off by Bournemouth’s relegation from the top flight!

While you won’t see Mansion’s name while watching the Premier League anymore, the company is still active in football. They’re the current sponsors of Championship side Bristol City.

Smart Sponsorship

Sponsoring football teams is just one of the ways that Mansion has tried to drive its name into the minds of British gamers. You might also have seen the name and logo appear on any number of sporting competitions.

Mansion has proudly sponsored a variety of pool, horse racing, and boxing events in the eighteen years the company has been active. Mansion has been a sponsor of George Groves and Dillian Whyte in title fights in the boxing ring. It even persuaded the airline Flybe to repaint one of its jet planes with the company’s logo and branding to take a group of fifty journalists to the FIFA World Cup in 2006. Eye-catching one-off sponsorship deals have been just as important to the company’s persistent growth as any team sponsorship deal.

Mansion Casino Plane

A Golden Era

The Mansion Group has existed since 2003 but might not ever have enjoyed as much success as it’s enjoyed in the past few years. Based on the trophies in the cabinet at the company’s head office, we might be witnessing a “golden era” for Mansion and its casino products.

In 2018, the Capital Finance International Awards chose Mansion as the “most responsible online gambling operator” for that year. It also picked up “online casino operator of the year” for 2018 at the annual International Gaming Awards. Mansion’s senior staff found themselves back on stage at the International Gaming Awards in 2020 when their company won the “best customer service company of the year” award. These are all awards that any online casino company would love to receive, so the fact that they’re finding their way to Mansion so frequently is a big feather in the company’s cap.

New Frontiers In Europe

From all of the above, it’s clear that the Mansion Group is already a very big deal in gaming circles. It still has new frontiers to conquer, though, and in October 2021, it gained entry to Spain for the very first time. After being granted a license by Spanish gambling regulators, the company plans to make its full range of products available to Spanish players as soon as possible. Slots Heaven, MansionCasino, Casino.com, and the MansionBet sportsbook are all approved and included by the license.

Expanding into new regulated markets has been identified as an absolute priority by the Mansion Group, so the move into Spain is unlikely to be the last one that the business makes in the near future.

Bucking The Trend With Adverts

Not many casino companies would directly sponsor a comedian, but Mansion does. Whenever the comedian and impressionist Darren Farley turns up on television – most likely on a sports show – a caption will appear to tell you who his sponsors are. Farley appears in all of the company’s television adverts. The most recent Mansion Casino advertising campaign was a parody of successful commercial campaigns run by other betting companies.

In the advert, which premiered on British television during the delayed Euro 2020 football tournament, Farley can be seen in a pub shouting incomprehensible odds and live betting opportunities at bemused patrons. The events he offers odds on are unlikely or impossible, and the figures are given too quickly to process. Farley is eventually sat down by another man who explains that “nobody wants” any of what Farley’s offering – they just want simple odds and quick betting. The motto of the campaign is “betting made simple.” It’s been suggested that the thick London accent that Farley adopts for the commercials is a mockery of the actor Ray Winston and his TV commercials for another high-profile betting company, but Mansion Casino has offered no confirmation or denial of that idea!

Mansion Casino Farley

Farley is also the star of Mansion’s YouTube channel. Persuading people to watch videos on YouTube made by a casino company isn’t easy, as the poor view count of many an official casino channel will tell you, but Farley is a difference-maker for Mansion. He uploads at least one video every week – sometimes an interview with a prominent sportsperson and sometimes an impression of a sporting figure who’s been in the news. His videos attract around 250,000 views on average, with former Liverpool legend and current TV pundit Jamie Carragher a frequent target of his humour.

Owning The Perfect Website

Having a memorable name is vital for any casino that wants to make money on the internet. That makes casino.com the ultimate URL for any casino company because it’s the easiest word to remember. Every casino company in the industry would love to own that URL and happily pay several million pounds for it, but it’s not for sale. It belongs to the Mansion Group, and they have no intention of letting go of it.

Owning casino.com is like a beer company owning drink.com or a fast food restaurant owning food.com – it’s a material advantage that tells your potential customers – and all of your rivals – that you’re a big deal. This, like every high-profile sponsorship deal that the Mansion Group has ever entered into, is confirmation that they’re right at the top of the casino game.