Moon Games

Moon Games Sister Sites

888 Ladies

It’s been a long time since 888 Ladies was reserved for female players only, but then again, it’s been quite a while since 888 Ladies belonged to the casino network company that brought it to life. As most of you will be able to tell by the name and branding, 888 Ladies was once one of the flagship bingo sites of 888 UK Limited. 888 decided to sell its entire Dragonfish bingo platform to Broadway Gaming in 2022, and 888 Ladies was one of the biggest “gets” in the entire multi-million-pound package.

Broadway Gaming has broadly kept 888 Ladies looking and playing like it used to since taking the brand over, but they’ve made some adjustments to its promotions and they’ve had to replace of the few old exclusive 888-branded bingo rooms with new rooms of their own. Even with those changes, 888 Ladies still represents a high-quality bingo experience, making it one of the best of the Moon Games sister sites by default.

Rise Casino

You’re here because you went to the internet and asked it to show you Moon Games sister sites. We haven’t lost sight of that fact, which means that we’re very aware that you’re more likely to be looking for casino sites than bingo sites. If it was bingo that you wanted, you’d probably have started off at Moon Bingo rather than Moon Games. The problem is that Broadway Gaming operates a network almost exclusively made up of bingo sites, but there are exceptions. Rise Casino is one of the exceptions.

This slightly retro, neon-themed online casino is a bit big and blocky – especially if you’re using it on a computer rather than a mobile phone – but it’s a site that was built for speed. The homepage claims that you can be signed up and playing slots at Rise Casino within two minutes of landing there for the first time. If you’re looking to move on to the next member of the Moon Games sister sites family as quickly as possible, Rise Casino might be the one you want.

Butterfly Bingo

Our switch to slots-focused Moon Games sister sites didn’t last long – we’re already back to bingo-focused sites. However, all isn’t as it seems with quite a few of the iGaming sites on the Broadway Gaming platform. They might be bingo sites first and foremost, but plenty of them also offer slots and other casino games. Butterfly Bingo is a prime example of that. It’s also a prime example of one of the older still-in-use templates on this platform – the style of the site is noticeably dated when you compare it to the likes of Moon Games.

If you can forgive Butterfly Bingo for looking a little behind the times, you might be pleased to find that it’s one of the very few casinos and bingo sites on the Broadway network to offer VIP rewards. Butterfly Bingo calls its VIP perks “Star Rewards,” and advertises them prominently on its homepage. Curiously, you’ll only tend to find these Star Rewards at the older members of the Moon Games sister sites family. It’s almost like the operator stopped offering them but forgot to remove them from its older casinos.

Costa Games

If you’ve found your way to our website, the chances are that you already know a thing or two about online casinos. That means there’s a decent chance that you’ve heard of Costa Games before. Even if you haven’t, it’s likely that you’ve heard of Costa Bingo, which is the twin site of Costa Games. 888 UK Limited launched Costa Games in 2016 off the back of the success of Costa Bingo, and it was included in the massive package of Moon Games sister sites that was sold to Broadway Gaming in 2022 when 888 decided to get out of the bingo game.

Even the most ardent fans of Costa Games will tell you that neither the brand or the website is quite what it was a few years ago when it was advertised on television by Mel B of “Spice Girls” fame. It’s still one of the handful of slots-focused Moon Games sister sites, though, and it has a reputation for being trustworthy and reliable. It’s not pretty, but it has plenty of depth and a few decent promotions for players who show Costa Games a little loyalty.

Wicked Jackpots

Have we saved the best of the Moon Games sister sites until last in terms of which of them offers the best slots and casino experience? That’s not for us to say definitively, but we’ll happily tell you that Wicked Jackpots was thought of as one of the best non-888-branded casinos before the switch to Broadway Gaming happened. It’s not and never was on the same level as, for example, 888 Casino or 777 Casino, but it was always looked upon as an exciting alternative. We’re not totally sure the same is still true today.

Our problem with Wicked Jackpots is that it’s a little vague. Players are promised “new perks every day,” but doesn’t give us any clues about what those perks might be. It has what appears to be an enticing welcome promotion until you find out that the welcome bonus you end up with is down to the luck of the draw. Having said that, perhaps that’s what’s so wicked about Wicked Jackpots – it’s a casino that plays tricks on you.

Can Moon Games Be Trusted?

★★★★★

Moon Games is a 4 Star trusted casino.

1. UKGC License	Moon Games is covered by UK Gambling Commission licence 58267, which is held by Broadway Gaming Ireland DF Limited.
2. UKGC Fines	Broadway Gaming Ireland’s UKGC licence is clean.
3. Customer Service	Live chat is available 24/7, and there’s also email and limited-hours telephone support.
4. Trustpilot Score	After over 125 reviews, Moon Games has a miserable Trustpilot score of 1.9 out of 5.0.
5. Company Location	Unsurprisingly, Broadway Gaming Ireland DF Limited is based in Ireland; specifically Dublin.
6. Visible Promo T&C’s	Moon Games lists all the key terms and conditions of its promotions in plain sight.
7. Social Media Presence	The casino abandoned its Twitter/X.com account years ago, but still posts regularly on Facebook.
8. Number of Sister Sites	Broadway Gaming Ireland DF Limited operates close to two hundred Moon Games sister sites.
9. Games portfolio	Over five hundred games, almost all of which are slots.
10. Gamstop links	GamStop can be reached by clicking the organisation’s logo in the footer of the Moon Games website.
Overall SCORE >	★★★★★ – 4/5 Stars

Moon Games Review 2024

It wouldn’t be out of line for us to suggest that Moon Games isn’t quite as big a deal as it used to be. This space-themed casino enjoyed a high profile when it was in its previous home on the 888 UK Limited casino network, but its star has fallen somewhat since the site was sold to Broadway Gaming. There aren’t as many games here as there used to be, and the promotions that the casino offers are a little smaller in scale than they once were. Is there still enough at Moon Games to keep players interested after those changes were made? Let’s see.

Moon Games is owned by Broadway Gaming Ireland DF Limited

Moon Games is just one of the online casinos that ended up in the possession of the Dublin, Ireland-headquartered casino and bingo brand operator, Grand Battery Holdings Limited, in 2022 when Virtual Global Digital and 888 Holdings UK sold their portfolio of platforms. Moon Games sister sites make up a significant bulk of the casinos available to UK players, as there are over 200 of them in total. Not all of the online casinos that now belong to Broadway Gaming stand out in any particular way, but notably, plenty of extra love went into the spacey vibe of the interstellar platform. Other Moon Games sister sites that are held in the same esteem include Robin Hood Bingo, Yay Bingo, Rise Casino, Wicked Jackpots and, of course, Moon Bingo.

Before becoming Broadway Gaming Ireland DF Limited (an extension of Broadway Gaming Limited), this operator was briefly known as Grand Battery Holdings Limited and received its first online bingo licence and online casino licence from the UK Gambling Commission in 2022. For players who had accounts with Moon Games prior to the takeover, rest assured that there will be minimal changes made to the online casino’s processes.

Moon Games Monthly Promotions

It is always a little off-putting when an online casino promises to deliver the best online casino promotions and bonuses to regular players but discloses none of the information about the bonuses in question. However, Moon Games does claim that for regular players, there is an array of daily, weekly and monthly specials. There is the vague promise that all players will be spoilt by handouts of free bonus spins and special ‘holiday goodies’. It’s just a shame that the casino doesn’t see fit to tell us anything specific about them.

Moon Games: Pros and Cons

Pros:

• Up to 500 bonus spins for new players.

• Fun spacey theme with excellent graphics.

Cons:

• No information on regular promotions.

• Information about banking is also hard to come by, but withdrawals appear to be slow.

Featured Slots and Casino Games

At Moon Games, there are over 500 titles to explore, the majority of which fall into the online slot game category. The top iGaming developers contributing to the sizeable game library include NetEnt, Red Tiger Gaming, Slingo Originals, Reel Time Gaming, Slingo and Microgaming. This leaves the top games a rather predictable array of Starburst, Big Bass Bonanza, Primate King, Dazzle Me Megaways, Bonanza Megaways, Shaman’s Dream 2, Temple of Iris and Aztec Gold Megaways. While some of the Moon Games sister sites allow players to enjoy live bingo rooms from Dragonfish Gaming, the closest thing that you will get to bingo here are the Slingo titles, the most popular Slingo titles include Slingo Starburst, Slingo Reel King, and Slingo Britain’s Got Talent.

If you are looking for the biggest returns from your slot spinning sessions, literally, your best bet is with the Daily Jackpot games from Red Tiger Gaming, such as Yucatan’s Mystery, Fruit Snap, What the Fox Megaways, Dragon’s Fire Infinireels, and Thor’s Vengeance. There is also a reasonable collection of officially licenced online slot games, which help players to enjoy cult-hit TV shows and films in a brand-new way, such as Narcos, Game of Thrones 243 Ways, and the Official Dracula online slot game. For players who want to take a break from online slot games and experiment with other forms of content, Moon Games is also host to a number of video card, table and roulette games.

Deposit and Withdrawal Methods

Finding any banking information on Moon Games is like pulling blood from a stone. After a lengthy investigation, we can confirm that players can make a minimum deposit of £10 via a variety of banking methods, such as Visa debit, Pay Safe Cards, PayPal, Apple Pay and Pay By Phone.

There are no fees attached to withdrawals, and the minimum transaction amount is also set to £10. Regardless of the withdrawal method, all withdrawals are subject to a 48-hour pending period. After that, for e-wallet users, the cash will be with you in 0 – 2 days. For players withdrawing funds to their bank accounts, the process takes three working days on average.

Moon Games Customer Support and License

No matter what time of day it is (or what day it is, for that matter), you’ll be able to get in touch with Moon Games via its 24/7 live chat service. If you’d rather speak to someone over the phone, you can call the casino on 0800 279 3222 between 8am and midnight every day. The third option is email support, which is available at [email protected]. By covering all three bases, Moon Games demonstrates a strong commitment to providing excellent customer service.

As Moon Games and its respective sister sites are now under Broadway Gaming Ireland DF Limited’s casino brand banner. The online casino is licenced by the UKGC under licence, 58267. This same licence covers all of the Moon Games sister sites.

Moon Games – The Verdict

Moon Games keeps things simple, but by keeping it simple, it gives itself no chance of becoming one of the UK’s top online casinos, which is its stated aim on its homepage. We all love a good mystery, but we wish the site hadn’t decided to keep its cards so close to its chest in terms of the promotions that it offers or the way it handles withdrawal requests. On top of that, there aren’t enough games here to qualify the site as a genuine top-drawer option. Don’t get us wrong – we think Moon Games is fine, but it’s nothing special.

What are players saying about Moon Games?

Here are our condensed / readers digest summaries of recent player reviews of Moon Games.

• 14-Nov-2023 by Az:
  I’ve noticed that the Eyecon games on Moon Games seem to behave oddly, which feels like cheating. I’ve won occasionally, but the payouts are meagre compared to other sites. Their customer service is slow to respond, and technical issues seem to arise conveniently when money is involved. The overall experience screams that this site needs investigation. – source: Trustpilot
• 11-Nov-2023 by Aaron:
  I’ve had a terrible experience with Moon Games. The games feel rigged, and the payouts are incredibly low. Despite spending a lot, my wins are minimal, and the bonuses promised in their adverts never materialise. There’s a lack of consistency in game payouts, and customer service is non-responsive. They’re under investigation, and rightly so. – source: Trustpilot
• 10-Oct-2023 by Samantha:
  As a long-time customer, I’m really disappointed with Moon Games. I’ve won a fair amount but am struggling to withdraw it. Despite providing all requested ID and bank statements, my account is now blocked. Support hasn’t responded to my emails, and I plan to close my account once this is resolved. – source: Trustpilot
• 21-Sept-2023 by Simon:
  I’ve had a great experience with Moon Games. It’s everything you’d expect from a quality gaming site, and the customer service, especially from Marian C, has been exceptional. It’s a polished site with excellent support. – source: Trustpilot
• 14-Sept-2023 by Kevin:
  I’m frustrated with Moon Games. It’s been ten days, and still no sign of my withdrawal. The support team keeps giving me the runaround, and I feel like they’re just lying to me. They say my case has been escalated, but I’m losing hope. – source: Trustpilot
• 22-Aug-2023 by Alex:
  I’ve been waiting over a week for my payout from Moon Games. I’ve sent the necessary documents multiple times, but there’s still no sign of the £2,000 I’m owed. I’m in my 60s and don’t have ID, but I’ve provided everything else they asked for. I plan to contact the media if this isn’t resolved soon. – source: Trustpilot
• 21-Jun-2023 by Paul:
  My experience with Moon Games has been very poor. I won £111 and faced a long wait for the withdrawal, with my funds bouncing back to Moon Games. Despite promises, there was no transfer of winnings. Their claim of being a fast-paying online casino is false. My account was eventually blocked, which feels unfair. – source: Trustpilot
• 07-Feb-2023 by Lisa:
  I like playing on Moon Games, but withdrawing winnings is a hassle, especially if it’s more than a few hundred pounds. Customer service just gives me the runaround, delaying the process further. It’s been a very disappointing experience. – source: Trustpilot
• 25-Jan-2023 by Kelly:
  I’m concerned about Moon Games. I received an email about their T&C update with my username, which I never created. I was able to log in with a password from a different site. This is alarming, and I want to be removed from their database immediately. – source: Trustpilot
• 03-Jan-2023 by Rachel:
  This has been my worst experience with an online casino. I’ve been waiting for weeks for a withdrawal, and after sending all required documents, my account was blocked. I’m owed thousands, and the stress and frustration are overwhelming. I advise everyone to avoid Moon Games. – source: Trustpilot