Can Mr Green be trusted?
Mr Green is a 4 Star trusted casino, here’s why
|1. UKGC License||YES – Mr Green Limited – License Number (UKGC) : 39264|
|2. UKGC Fines||FINED – Mr Green LTD (Mr Green) was fined £3 million for failure with respect to AML and SR.|
|3. Customer Service||EXCELLENT – 24/7 Live chat support with a versatile FAQ section, email, and phone support.|
|4. Trustpilot Score||ABOVE AVERAGE – 3.0 / 5 based on 2,880 player reviews on Trustpilot.|
|5. Company Location||YES – Mr Green is operated from SLM 1549, which is present in Malta. This is deemed as a safe location for online casinos.|
|6. Visible Terms||YES – Visible terms and conditions are provided for both sports betting and casino sections.|
|7. Do they pay?||YES – They seem to pay winnings to their players, although a delay is often complained about by players.|
|8. SSL Secure||YES – Mr Green is fully secured with SSL encryption.|
|9. Wagering on Bonus||GOOD – Mr Green features a 35x WR, quite lower than the standard set in online casinos.|
|10. Gamstop links||YES – Gamestop link is present at the bottom of the site.|
|Overall TRUSTSCORE>>>||★★★★★ – 4/5 Stars
Mr Green is trusted
What are players saying about Mr Green?
Here are our condensed / readers digest summaries of recent player reviews of Mr Green.
- 05-Jan-2022 by Michael:
My advice would be to stay clear of this site. The selection of slots is great but they’ll keep asking for verification documents no matter what you provide and they disconnect the chat without solving the problem. – source: TrustPilot
- 05-Jan-2022 by Nils:
I was offered a promotion which didn’t get awarded to my account because of technical issues, but the casino wouldn’t award it to me afterwards. I feel like it’s a fraudulent casino. – source: TrustPilot
- 24-Dec-2021 by Marcin:
My deposit went through OK and I had a big win on my first night playing at Mr Green, but when I tried to withdraw they sent me my deposit back and said I’d broken the terms and conditions. My conscience is clear but it’s painful. – source: TrustPilot
- 23-Dec-2021 by Chris:
If it were possible to give a zero star review, I’d do it. I’ve lost here way more often than I lose at other sites and when I’ve queried it, customer support was rude and ended the conversation. – source: TrustPilot
- 22-Dec-2021 by Sassy:
I’ve seen other people say that anyone who leaves a positive review must work for Mr Green. That isn’t true. I’ve never had a problem playing here and I’ve always found the staff to be helpful and courteous. – source: TrustPilot
- 31-Dec-2020 by Robert:
I made a qualifying deposit but the bonus didn’t show up, and even the CS did nothing about it. Avoid this casino at all costs. – source: TrustPilot
- 30-Dec-2020 by Jonathan:
I’ve had a great experience so far. Had a little trouble with the account initially, but got fixed with their fast service. – source: TrustPilot
- 28-Dec-2020 by Andrew:
I won over £8000 on their site, but they haven’t paid me since August. – source: TrustPilot
- 23-Dec-2020 by Mike:
Although I’ve had ups and downs with them, I have always loved their service. The promotions are great, and their CS is quick-witted and kind. – source: TrustPilot
- 20-Dec-2020 by Desislav:
I got my account verified in under 12 hours after getting in touch with their support. One of my best bookmaker experience so far. – source: TrustPilot
- 17-Dec-2020 by Andrei:
Customer support is quite good, but I wasn’t able to play because of self-exclusion from Mr Green several years ago. However, they sorted my balance despite that and gave me my money back. – source: TrustPilot
- 05-Nov-2020 by Peter:
They should upload a picture of all the money they keep from their players as their brand profile picture. – source: Facebook
- 22-Jul-2020 by Caroline:
A fantastic experience, the support is always on standby for help, and there are a lot of games to play! – source: AskGamblers
- 16-Jun-2020 by Megan:
Service agents are quite courteous and kind, but the bonus terms are overly ridiculous, and the casino lacks in the correct procedures. – source: AskGamblers
- 25-Mar-2020 by Woerdini:
Payments and game choices are a lot, but the leaderboard experience isn’t up to the mark. Last time they even managed to get the points wrong. – source: AskGamblers
Mr Green Sporting Sponsorships
Mr Green is undoubtedly one of the biggest casino companies in the UK, known by millions. Most casino companies that match that description have at least one active sponsorship in English football, but Mr Green isn’t like most companies. It’s been active in football shirt sponsorship recently, but not in England.
Football fans in Ireland have seen Mr Green’s name and logo a lot in recent times, as until recently they were the main shirt sponsor of Bohemian, the oldest Irish football team of them all. The sponsorship deal ended in 2020.
Although not quite as visible, Mr Green has also been involved with Scottish Premiership giants Celtic in recent years. The company didn’t go quite as far as sponsoring the famous green and white shirts of the legendary team, but they sponsor match days, VIP experiences, and merchandising partners of the Bhoys.
Away from football, Mr Green has been known to sponsor the occasional sporting event. Most notably, it sponsored the Professional Darts Corporation Players Championship Finals in 2017.
Working With A Cricketing Great
Although celebrity partnerships don’t seem to be the done thing at Mr Green, they made an exception for the former England cricket captain Michael Vaughan in 2017. The Ashes-winning sporting legend agreed to become Mr Green’s official “sports gent,” helping the brand to promote its sports betting platform in the UK.
As part of the deal, Vaughan repeatedly appeared in videos posted on Mr Green’s official YouTube channel as well as other media platforms. In most of his appearances, he gave his opinions and insight on forthcoming sporting events, including The Ashes. He even gave out the occasional betting tip!
Under New Ownership
For a long time, Mr Green was an independent company offering slots, casino games, and sports bets on its own terms from a base in Malta. The company was launched by three Swedish gaming veterans in 2008. That changed in 2019 when William Hill Plc bought out the successful brand. At the time, the value of the deal was reported to be £242m. It was a big-money deal for Mr Green’s owners and also a huge step forward for the brand. William Hill is one of the biggest names in betting but also one of the oldest. Mr Green was still seen as a young, up and coming company that could breathe fresh life into its new parent company.
A long and successful working partnership was probably envisaged when Mr Green was welcomed into the William Hill tent, but that’s not how things worked out. Just two years later, William Hill found itself up for sale. The non-American assets of the company – including Mr Green – were acquired by 888 in September 2021. This time, the purchase price was £2.2bn. Mr Green finds itself with another new owner – and their plans for the popular brand are yet to be seen. The name still has value, though, and there’s no reason to believe that 888 will want to do anything with the brand other than continue growing it.
Commercials Of The Past
Mr Green commercials used to be as regular as clockwork on British television. All of the commercials starred the same character, dressed impeccably in a green suit with a green bowler hat. The first commercial appeared in 2012, with the character sitting in a magic chair that could seemingly travel all over the universe at the push of a button. The most prominently featured casino game in the advert is NetEnt’s Starburst, which is a reminder of how long the iconic slot has been around for.
A second commercial began to air the following year, promoting the idea of being able to play Mr Green’s casino games on mobile devices no matter where you are. The bowler-hatted character is shown walking past windows projecting Mr Green content into people’s front room with a flick of his umbrella, and driving taxis and providing Mr Green games to the people in his back seat. By the time they aired their next major commercial campaign in2016, the company had won the “mobile operator of the year” award from the IGA.
There hasn’t been a televised Mr Green commercial since 2017. The last one was barely fifteen seconds long and showcased nothing more than a few of the online slots games available on the website. By that time, the company seemed to be more interested in sports sponsorships. There have been few Mr Green adverts of any kind since the business was sold to William Hill.
An Award-Winning Company
Prior to its acquisition by William Hill, Mr Green had made a happy habit out of winning awards. We’ve already mentioned the “mobile operator award” that it picked up in 2016. That’s just one of a clutch of awards that the casino brand likes to remind players about on its company website.
Mr Green was the IGA’s “online casino operator of the year” for three years running in 2013, 2014, and 2015. In 2014 it was also the EGR’s “casino brand of the year.” The IGA recognised Mr Green as the “online gaming operator of the year” in 2017 and the “socially responsible” casino brand of the year in 2018. The EGR gave the company an almost identical award in 2019 and also named them as the best mobile operator the same year. Mr Green hasn’t won an industry award since it lost its independence and became a William Hill brand. That might be something that 888 seeks to address in years to come.
Cleaning The Sea
At the risk of sounding cliched, Mr Green is a casino that’s green by name and green by nature. The casino announced a project called “Clean The Sea” in 2017, aimed at working towards cleaning up pollution and litter in the Mediterranean Sea. It’s a collaborative project that also involves the International Ocean Institute and the University of Malta.
The precise details of what Mr Green does as a company as part of the cleanup effort aren’t listed anywhere, but on its website, it talks about “committing to the cause” and spreading knowledge about environmental issues.
Mr Green Review 2022
Mr Green Casino was acquired by William Hill International in 2020 and it was originally established in early 2008 by Mr Green Limited, and is a company registered in accordance with Maltese Law, respectively regulated and licensed by the Malta Gaming Authority, the AAMS Italy, the UK Gambling Commission and the Swedish Gambling Authority. Mr Green Casino has won an award for its Green Gaming approach, and is famous for enable it’s players to use their novel Green Gaming tool to assess their gambling behavior.
Mr. Green is an award-winning casino with 11 years of experience and permission to operate in different regions like the UK, Malta, and Italy. As the name suggests, the casino theme is green with high-quality graphics and an exciting layout.
New Player Offers in 2022
The first deposit a player makes at Mr. Green attracts a 100% bonus of up to £200. The offer also comes along with 200 free spins that players can use in slot games at the casino. Before any withdrawals, players should wager the bonus a total of 35 times.
There is a separate welcome bonus for the live casino and the sportsbook. At the live casino, new players receive up to £100 with the same wagering requirements. The sportsbook gives a new player two £10 free bets and 100 free spins with no wagering requirements.
Monthly Promotions at Mr. Green
Mr. Green is a hub of promotions and tournaments for both new and regular players. Through its communications platform, Mr. Green informs its players of new promotions at the casino and even sends them personalized offers. There is a Club Royale that sends invitations to players who reach the required threshold. This opportunity opens doors like access to exclusive tournaments, VIP events, and a personal account manager. The promotions page at the casino is the first tab on the drop-down menu on
Pros and Cons
Mr. Green has won numerous gaming awards since 2013, making it one of the best casinos in the industry. The casino is regulated by renowned bodies and embraces diversity in language and currency. This casino also has different rewarding promotions to motivate players and keep them playing.
Withdrawals take much longer at Mr. Green, but it is all to comply with the Malta Gaming Authority directives. Players need to verify their accounts before any money is processed. That prolongs the waiting time, especially if a player is using bank cards as their preferred payment option.
Featured Slots and Casino Games
The games section on the Mr. Green website has more than 1000 titles. These games have diverse themes ranging from Egyptian to Fantasy themes. The casino also has jackpot slots like Cirque de la Fortune and Joker Millions. Mr. Green has a sportsbook service that has more than 20 sports, including e-sports. Developers responsible for the HD graphics in all these games are Quickspin, Yggdrasil, Microgaming, NetEnt, IGT, Aristocrat, and Amaya.
MrGreen.com is as a leading source for online entertainment they offer players superior online casino and sportsbook games. Featured slot games at Mr Green Casino include Dwarf Mine from Yggdrasil which was released in March 2019, it is a 5 reels 3 rows and 1024 betways slot with free spins, multiway, reel set changing, scatter symbols and symbols collection features, its RTP is 96.8%. Black Ice provides by Realistic released in May 2018, it is 5 reels 3 rows and 10 betways slot game with RTP of 95.06%, Black Ice slot game has 3D, substitution symbols, free spins and wild feature. King of Kaiju: Rampage Riches by Lost World Games released in August 2015 is 5 reels 3 rows slot and 20 paylines with RTP of 95.52%, game features are achievements, bonus game, bonus symbols, pick objects, free spins and wild.
Deposits and Withdrawals
The experience that Mr. Green has gathered over the years has played a vital role in making it an ideal casino. Payment options are diverse and inclusive. Whether it’s bank cards or e-wallets, all the methods are safe and from recognized brands. Some of the bank cards to use are Mastercard and Visa. Bank Transfers are acceptable alongside e-wallets like Skrill.
Mr Green Casino also accepts deposit methods including Trustly, Skrill and more. The minimum withdrawal amount is £10, a withdrawal request will be reviewed done within 24 hours, there will be a withdrawal fee charged on, up to 100 GBP withdrawal will charge 1 GBP, over 100 GBP withdrawal will charge a 1% fee on the total amount, the maximum withdrawal fee is 10 GBP.
Customer Support and Licensing
Mr. Green Casino’s live chat service is available 24/7. Additionally, there is a FAQ section with all the apparent questions well explained. Some players also use email or phone to address their concerns with the customer support team. This casino has been licensed to operate in Italy, Malta, and the UK.
Mr. Green ticks all the boxes of a safe and reliable casino. Some improvements are required, especially in the withdrawal processing time, but this casino is a top tier.
Mr Green has an outstanding selection of video slots on mobile phones. Play 200 like Gypsy by High 5 Games, Owl Eyes by Nyx, Dragon Slot by Leander Games and Prosperity Twins by Nyx.
Mrgreen.Com has an unexceptional range of online slots on tablet. Enjoy 490 including Cleopatra Plus by IGT, Esqueleto Mariachi by Red Tiger, Monkey Drop Casual by IGT and The Invisible Man by NetEnt.
Mr Green sister company
Mr Green sister company is William Hill PLC. Mr Green Casino does not share it’s license with other casinos, although it was purchased by industry leader William Hill, so as part of the group, Mr Green’s sister sites are 21 Nova, Euro Grand, Ruby Bingo, William Hill Casino and William Hill Vegas.
So what actually happened between William Hill and Mr Green? Well on the 31st October 2018, William Hill offered a massive £242m GBP, clearly this was accepted and Mr Green now runs as a subsidiary of William Hill PLC.
Mr Green sister sites 2022
William Hill Casino
William Hill Casino is a big international casino that mostly targets players from the UK. WHG Limited owns the casino, which was founded back in 1998 and has been online since then. The casino has no withdrawal limitations and it offers a good selection of live dealer games just like Mr Green. The Payment methods include PayPal and other trustable options. The casino also offers a mobile gaming app for iOS and Android users. Because the company concentrates mostly on sports betting rather than casino games, several outstanding complaints should be resolved as soon as possible for the betterment of the casino.
William Hill Casino is super famous and is chocked full of Playtech slots such as the 1,0000 Age of Gods titles (only joking, there are only about 10 of them) and other top games like Blue Wizard and Epic Ape. Players can get a 100% buy in bonus up to £300 at William Hill Casino.
Bertil Casino was founded in 2006 by Evoke Gaming but it is managed under the same company as Mr. Green which is WHG Limited. The Players at the casino may choose from a large number of engaging games at the casino. They have no withdrawal limits just like Mr. Green and other sister sites. Bertil Casino additionally offers quick and competent customer service. They also provide a large selection of live dealer games to their customers. The casino’s payment options are restricted, which may pose a difficulty for many players around the world.
Redbet Casino is a UK-based small international casino that was founded back in 2004 by Evoke Gaming Ltd, it was licensed by the authorities of Malta, Gibraltar, and the United Kingdom. The casino offers a large choice of games, including many live dealer games. They also provide unlimited withdrawals just like its sister sites which is a plus for the gamblers. The company concentrates on sports betting instead of casino games, which might pose a problem for the casino. The casino needs to improve its policies to become a better-reputed casino.
Winning Room Casino
Like Mr Green, Winning Room Casino is a small casino that is mostly popular in the United Kingdom, it was established in 2017 by Evoke Gaming Ltd under the licensing authorities of Malta, Sweden, Gibraltar, and the UK. The casino has no withdrawal limits just like its sister sites. There are many interesting games to choose from, including a selection of live dealer games. The customer support is good and the staff behind the desk is also professional and friendly. The casino needs a few improvements to be better but it’s going well so far. Bonuses and offers can also be improved for a good audience.
SkillOnNet Limited is the owner of Simba Games. It went online in 2012 after being granted a license by the Maltese government. Simba Games is a large casino that accepts players from all around the world. The casino has a large selection of games and software providers. Simba Games knows how to keep players happy, as seen by a multitude of welcome bonuses and other special offers which are quite similar to its sister sites. At the casino, there are a variety of payment options available, but some payment methods have fees attached to them, and not all payment options are available in all currencies. A few advancements can change the reputation but it is good for now.
New players at William Hill are offered a range of rather modest bonuses, most are spend £10 and get 30 free spins or £30 in bonus credit to use on their Live Casino, Vegas, Games and others.
Interesting EuroGrand is listed as inactive on the William Hill license page, but it does seem to be open to UK players with a 100% up to £250 first deposit bonus with 50 free spins. Perhaps they just don’t block UK players from viewing the offer open to other Europeans. The 50 free spins are locked on the game Age of Gods.
Mr Green Information
First Wayback Machine entry was on Saturday, December 5, 1998 with the last entry on Thursday, April 4, 2019 with 1005 total snapshots
Terms: New UK customers only. Opt in required. 1x per customer. Min. £20 deposit. 1st deposit only. Selected games only. Max. Bonus £100 with 35x wagering and 50 Free Spins at £0.20/spin on Starburst™ with 35x Wagering. Free Spins and Bonus credited once deposit amount has been wagered on slots. Bonus and Free Spins expire 7 days after issue. Game weighting, game, country, currency, player restrictions and terms apply.