Plaza Royal Casino

Plaza Royal Casino sister sites include Neptune Play, Regent Casino, Spin Rio, Play Frank, Mr Play, Griffon Casino, LuckLand, MillionPot and more.
Plaza Royal Casino (plazaroyal.com) is operated by AG Communications Limited of High Street 135, Sliema, SLM 1548, Malta.

Plaza Royal Sister Sites 2024

The AG Communications Limited casino network is enormous. It contains more than sixty Plaza Royal sister sites, all of which have their own pros and cons. If you’d like to see a full list of every Plaza Royal Casino sister site and casino, you can do so by clicking the AG Communications link at the top of this page. Here on this page, we’re going to look at some of the highlights of the range, plus a full review of the casino and all of its bonus features.

Neptune Play

Neptune Play is a little different from your average Plaza Royal Casino sister site, and that’s because it’s directly owned and operated by AG Communications network. There are actually only two Plaza Royal sister sites matching that description, and the undersea-themed Neptune Play is the best-known and most played of them. King Neptune himself oversees the action on the reels at this site and welcomes you in with a matched deposit that could be worth up to £200 depending on how much cash you’re willing to part with when you join. With wagering requirements set at x35, the promotion is a reasonable one and comes with an additional one hundred spins. Where Neptune Play falls down a little is with its range of casino games and features. We know that there are more games and categories available to AG Communications than there are at Neptune Play because we’ve seen them at some of the other Plaza Royal sister sites. What you’ll find here is a portfolio of a few hundred games plus a live casino full of real dealers. There’s nothing wrong with that – it’s a perfectly well-made casino site – but other casinos on the AG Communications network do it better.

Regent Casino

Regent Casino, which also goes by the name of Regent Play, is an AG Communications casino with a royal touch. The theme of royalty is everywhere you look at this casino, from the black and gold theme to the repeated appearance of the crown logo. The casino even tries to make you feel like royalty by presenting you with a four-stage welcome bonus offer that’s potentially worth up to £800 in bonus funds, although wagering restrictions apply. Like many modern online slots websites and casinos, Regent Casino operates a VIP reward system that gets better the longer a player sticks around. Players at the higher levels receive enhanced rates of monthly cashback, birthday bonuses, and other bespoke perks. Oddly, Regent Casino (or Regent Play) isn’t directly based on the idea of royalty despite its use of the crown logo. It instead takes its name from Regent Street in London, England – which is, in turn, named for the British Royal Family. It’s an odd choice of inspiration, but at least the use of the real-life street as a backdrop makes the site look attractive. Regent Casino is one of the most popular members of the Plaza Royal sister sites family and is of around the same quality as Plaza Royal, so it’s worth a look if you’re thinking of moving on from there.

Spin Rio

You can generally judge the quality of an online casino by the licenses it holds. Spin Rio, which was launched in 2021, is licensed by both the Malta Gaming Authority and the UK Gambling Commission. That strongly suggests that this is a casino you can trust. It might have a fun Rio Carnival theme, but at this casino, the fun comes with responsibility! While the collection of slots at Spin Rio is impressive, this isn’t strictly an online slots website. It also deals in bingo, and in fact, offers live bingo 24/7. If you encounter problems, customer support is also available 24/7 via chat or telephone. There’s no loyalty program, but players may be eligible for monthly cashback on losses. Our biggest complaint about Spin Rio is the lack of easily accessible information about the aforementioned promotions. Not all of the Plaza Royal sister sites make the terms and conditions of their promotions explicitly clear on the homepage, and that’s an issue for Spin Rio, no matter how attractive the cute toucan mascot might make the site look. For the record, wagering requirements on bonus funds at AG Communications Limited casinos are x35 almost across the board. That’s about average and is considered acceptable, so we’re not sure why the sites try to hide it.

Play Frank

Playing casino games at Play Frank can feel like a mission – and we mean that literally. Daily and weekly “missions” are at the core of the promotional offers of this slightly zany site, which prides itself on being different. Completing missions helps players to progress through the casino’s VIP rankings, thereby claiming greater rewards as they progress. Play Frank is dual-licensed by both the UK Gambling Commission and the Malta Gaming Authority, which is as close to a cast-iron guarantee of the casino’s legitimacy as it’s possible to get. The only shortfalls are a comparative lack of jackpot slots for high rollers and the fact that customer support might not always be available. Play Frank is one of the lesser-known Plaza Royal Casino sister sites, but we’d be happy to make an argument that it’s more deserving of attention than some of the big-name casinos on this network. First deposits at the casino are matched at one hundred per cent up to a maximum of £100 and come with fifty free spins to use up on Starburst, so there’s a red carpet welcome on offer to go with the daily challenges. Those who like to be sure there’s plenty of variety on offer should be pleased to know that Play Frank comes with over 900 slots, along with a full live casino suite.

Mr Mega

Mr Mega is one of the most “complete” Plaza Royal sister sites. It has a busy homepage with a long list of games that feels like it scrolls on into infinity, but that’s because it has a lot of content to fit in. At Mr Mega, you have access to the same portfolio of around one thousand online slots and all the live casino entertainment you’ll find at the other casinos in the family, but you’ll also find a sportsbook. While it isn’t true to say that the presence of a sportsbook is always an indicator that you’re at one of the better Plaza Royal Casino sister sites, it’s true more often that it isn’t. The casino network isn’t known for its sportsbook, but having access to sports betting means there are fewer reasons to leave Mr Mega and go elsewhere for your iGaming needs. The downside is that promotions at Mr Mega aren’t as impressive as they are elsewhere in the range. The matched deposit welcome, for example, is capped at just £50 and doesn’t come with any free spins attached. There aren’t any other major promotions at Mr Mega, so if you’re looking for extra perks and treats, you’d be best advised to go elsewhere. If you’re looking for an “all in one” casino site, though, Mr Mega could be a good option.

Can Plaza Royal Casino Be Trusted?

★★★★★

Plaza Royal Casino is a 3-star trusted casino.

1. UKGC License	Plaza Royal Casino is covered by UKGC license 39483, held by AG Communications Limited.
2. UKGC Fines	AG Communications paid a fine of £237,600 after a UK Gambling Commission review found the company to be in breach of AML guidelines in November 2022. The regulator also imposed further conditions on the company’s operating licence.
3. Customer Service	There’s no live chat or telephone support at Plaza Royal Casino – just limited-hours email assistance.
4. Trustpilot Score	Plaza Royal Casino has a low score of 1.9 out of 5.0, but has been reviewed fewer than 25 times.
5. Company Location	AG Communications is a Malta-based company but is trusted because it holds a UKGC licence.
6. Visible T&C’s	The promotions on the Plaza Royal homepage all come with their terms and conditions properly disclosed.
7. Social Media Presence	Plaza Royal posts semi-regularly on Facebook. It has a Twitter/X account, but has never posted on it.
8. Number of Sister Sites	There are more than sixty Plaza Royal sister sites on the AG Communications Limited casino network.
9. Games portfolio	This casino offers several hundred slots to go with its live casino and scratch cards.
10. Gamstop links	The GamStop logo is one of many responsible gambling organisations linked from the bottom of the Plaza Royal website.
Overall SCORE >	★★★★★ – 3/5 Stars

Plaza Royal Casino Review 2024

Plaza Royal Casino is all about the glamour of Las Vegas. The casino’s theme might not be obvious from its name, but you’ll recognise the visual trappings of Sin City the moment you land on its homepage. This design template tends to be reserved only for the best of the AG Communications Limited casinos, with VegasLand and Mr Play among the Plaza Royal sister sites that also use it. It’s a casino that makes a positive first impression, but can it back that positive first impression up with great iGaming content and a seamless customer experience? Let’s find out.

Plaza Royal Welcome Offers

To maintain its fabulous reputation, Plaza Royal Casino created an epic welcome package for all new UK slot spinners who deposit £10 or more via a qualifying banking method. After the account is registered and the first deposits are made, new players will be eligible to collect 100 free spins and a deposit match bonus of up to £200. The welcome offer stretches across the first three deposits; on deposit 1, there is a 100% bonus match up to £50, plus 20 free spins on Starburst. On deposits 2 and 3, there is a 50% deposit match up to £75. Additionally, 20 additional free spins will be awarded on the 1st, 2nd, 3rd, and 4th day after the qualifying £10 deposit. 35x wagering restrictions apply.

Plaza Royal Casino is owned by AG Communications Ltd

Plaza Royal Casino may sound like a brick-and-mortar casino that you would find on the Las Vegas strip, but the digital platform was a creation of AG Communications Limited. It may be hard to keep up with all of the different Plaza Royal Casino sister sites, but this flashy Vegas-inspired platform is more than worth keeping tabs on. AG Communications Ltd belongs to the international company Aspire Global, which has been steadily expanding since 2009. This mostly boils down to the success of the Plaza Royal Casino sister sites, Atlantic Spins, Karamba, Scratch 2 Cash, Wild Slots Mr Play, Generation VIP, and Wild Slots. In its time, the Malta-based casino brand operator has launched over 90 online casinos and started to broach the world of sports betting, since getting its real event betting licence from the UKGC in 2017. Even more recently, in 2019, AG Communications Ltd also became licenced by the UKGC as an online bingo provider.

To take their company to the next level, AG Communications Ltd affiliated with Neo Games in an acquisition deal which cost a tidy sum of £340 million – at the expense of one of Israel’s biggest iGaming companies, which was founded in 2014 and became a market leader in iLottery solutions.

Plaza Royal Casino Monthly Promotions

Plaza Royal Casino sister sites certainly aren’t known for their generous runs of regular promotions, and unfortunately, this platform isn’t the exception to the rule. There is a grand total of two regular promotions for regular and loyal players, and they both pay out of other iGaming providers’ pockets. Firstly, there is the Drop the Wild Spinberry Tournament, which gives players a shot at grabbing a slice of the £5k prize pool by spinning and winning with selected Spinberry Games. Strangely top prizes are offered to the 6 players who land positions at the top of the leader boards, along with players who find themselves in positions number 11, 21 and 51. The top prize is a cool £1k, while the second and third positions will come with a £750 and £500 prize, respectively.

Pragmatic Play also brought its iconic drops & wins tournament to Plaza Royal Casino; every month, there is £500,000 to play for in the monthly tournaments, and even more prizes in the Daily Prize Drops deals which only require 1 spin to qualify and the prize multiplier drops!

Plaza Royal Casino: Pros and Cons

Pros:

• An authentic Vegas-style online slot casino.

• Fast payments.

Cons:

• Confusing terms on the new player welcome package.

• Customer support is limited to email.

Featured Slots and Casino Games

Unlike a number of the Plaza Royal Casino sister sites, this online casino isn’t afraid to say out with the old and in with the new. Hot new titles, such as Born Wild, Forge of Fortunes, Lucky Adam, Black Bull and Sticky Bandits: Trail of Blood are nestled alongside the classics, such as Starburst, Wolf Gold, Fire Joker, 9 Masks of Fire, Book of Secrets and Great Rhino Megaways.

The majority of the featured online slot games come with the same air that you would expect from a slot machine in one of the casinos on the Vegas strip, and as you would expect, there is no shortage of video and live table games, some of the most popular include Baccarat Squeeze, Power Blackjack, Side Bet City, Dragon Tiger and Teen Patti Live. Whatever your table game preference, you are sure to find a suitable table for your budget. Strangely, the casino decided to include a sidebar tab for Scratch Card games; we say strangely because after you have got excited about it, you will discover that there are only four games to be found here.

Deposit and Withdrawal Methods

Some of the easiest and safest ways to boost your bankroll at this casino include PayPal, Skrill and debit card. The minimum deposit and withdrawal amount is set to £10, and the payout speeds are just as agreeable. For the fastest withdrawals, Neteller, Skrill, PayPal and MuchBetter are your best options. Your winnings can be with you instantly, even if they aren’t, they are guaranteed to hit your account within 48 hours. For bank transfers and debit card withdrawals, the speeds could be just as fast, or the payouts could take up to 6 days to complete.

Plaza Royal Casino Customer Support and License

Plaza Royal Casino may be a 24 / 7 online casino, but the customer support team is only available between 8 AM – midnight CET. If you need assistance outside of the customer care team’s operating hours, you can send your query to the customer care team’s inbox, or you can attempt to find a resolution yourself by using the comprehensive FAQ and informational pages.

Plaza Royal Casino is licenced by the UK Gambling Commission under AG Communications Limited’s licence, 39483. The operator found itself in trouble with the UKGC in November 20922, further details of which are recorded in the box above. This same licence applies to all of the Plaza Royal sister sites, too.

Plaza Royal Casino – The Verdict

After a very royal welcome, Plaza Royal Casino doesn’t exactly keep the VIP treatment rolling for its regular players, considering that there isn’t a reload bonus in sight and the promotions page is as barren as the Nevada desert. In spite of its myriad of flaws, the Vegas-inspired online casino remains a popular destination for UK slot spinners who want a taste of Vegas without the cost of a plane ticket.

What are players saying about Plaza Royal Casino?

Here are our condensed/reader’s digest summaries of recent player reviews of Plaza Royal Casino. The reviews are real, but we’ve edited the comments to keep them brief.

• 03-Oct-2023 by Conrad:
  I’m finding this casino dreadful; it’s like a black hole for my money. Bonuses are a rare sight, and it feels like just another site eager to drain my wallet. I’d advise giving it a wide berth. – source: Trustpilot
• 24-May-2023 by David:
  I had a very poor experience, losing £200 with not a single win to show for it. The slots just churn out dead spin after dead spin, leading me to believe they’re rigged. It feels like a complete scam. – source: Trustpilot
• 12-Oct-2022 by Katy:
  I’m torn about this casino. While I get the necessity for AML, the complete absence of wins is a red flag for me. I’ve tried giving the casino another shot with £200, and not a single win or bonus came of it. I’m now convinced it’s just a money pit. – source: Trustpilot
• 19-Aug-2022 by Customer:
  Despite the negative reviews, my own experience has been surprisingly good. My first withdrawal took five days, but it’s been much quicker since then. The customer service is commendable, always ready to assist without giving me the runaround. – source: Trustpilot
• 05-Jul-2022 by Karen:
  I feel like I’ve been defrauded, with double deposits taken from my account without my consent. I’m in the process of involving the fraud team. It’s outrageous, and I’m demanding my money back. I strongly urge everyone to avoid this site. – source: Trustpilot
• 18-Jun-2022 by Andy:
  I’m absolutely disgusted with this casino. After investing several hundred pounds and finally winning a bit, I’m stuck in a drawn-out withdrawal process, and the customer service is appalling. I’m considering taking further action against this scam of a site. – source: Trustpilot
• 15-Jun-2022 by Christine:
  They’ve stolen my money and are refusing to pay out. To make matters worse, they’ve blocked my emails and are lying to me. This casino is a scam, and they should be held accountable. You won’t see any winnings paid out. – source: Trustpilot
• 01-Jun-2022 by Eric:
  This site is a disgrace. It’s the most rigged platform I’ve ever encountered in the realm of online casinos. I implore you, do not put any money into this site! – source: Trustpilot
• 30-May-2022 by Ben:
  These people are absolute thieves. The slots just take your money without giving anything back, with no bonus spins or fair play. It’s been a massive mistake on my part to engage with these con artists. The games are fixed, and they don’t pay out fairly at all. Stay well clear! – source: Trustpilot
• 19-May-2022 by Elyas:
  Avoid this casino at all costs. After joining and depositing £100, they locked and closed my account without explanation. I’ve been chasing them for a refund, but they’re not responding. – source: Trustpilot

About Plaza Royal and AG Communications Ltd

Plaza Royal casino was first established in 2020 and is owned and operated by AG Communications Limited, which is an iGaming operator based in Malta. In 2005, AG Communications set out to become one of the most comprehensive gaming operators in the industry. Since then, they have developed technology that covers online casinos, sportsbooks, and other gaming platforms, with a range of different types of games and services available on their sites. The company’s platform and games are certified in 14 different markets. Other than Plaza Royal, AG Communications also operates over sixty more popular casinos, including Mr Play, Jackie Jackpot Casino, and Trada Casino.

Alongside the range of regular casino games, like slots, jackpots, and table games, there are also scratch cards and a live casino available for players to enjoy. The Scratch Cards feature is available on a few other online casino sites but is quite rare as far as casino features go. The live casino feature on Plaza Royal is powered by Evolution Gaming, which also powers casinos with huge street credit, such as Grosvenor Casinos and Virgin Games. The live casino and live dealers are featured on the homepage of the website as one of the biggest and best aspects of this casino and invite you to join the range of live games that are available on the site. There is also a loyalty programme available for the players of the Plaza Royal casino, where you can work your way up through the levels and eventually receive cashback prizes, bonuses, and extra incentives. This makes players keep coming back for more as they will be eager to work their way up through the rewards programme and receive bigger and better rewards as they play.

Plaza Royal Casino Themes

Plaza Royal online casino is designed to look like and represent the famous gambling capital – Las Vegas. This is evident in their logo on the homepage, which mirrors the iconic ‘Welcome to Vegas’ sign. The colours are vibrant, and with lots of interactive imagery, it almost feels if though you are experiencing an actual online version of Las Vegas. When it comes to the games on this site, there is a range of Vegas-related games, such as ‘Vegas Magic’ and ‘Viva Las Vegas’ which really solidifies the Vegas theme and gives Vegas fans the chance to play related and themed games that match the vibe of the entire site. Also, this casino showcases all of their big winners from some of the featured games, meaning that new players can anticipate their lucky wins on Plaza Royal, and it allows the player to head directly to that winning game after signing up.

The name of this casino is quite a generic one, but when you search for it, you also get results for the Royal Plaza Hotel, so this casino might be inspired by this hotel. There are also many other locations around the world named Royal Plaza, so it is not an uncommon choice for naming something, like a location or casino. The name could also perhaps be there to inspire a feeling of royalty in the players that decide to choose this casino. The hint of royalty leads to an idea of riches and wealth, so is a fitting name for an online casino like this one. If players believe this casino is linked with royalty or even just gives a feeling of royalty, they may be more inclined to visit this casino over many others. There are also some Royal-themed games, such as ‘Royal Gems’ and ‘Royal Casino,’ which fit the overall theme and match the name of the casino too.

Plaza Royal Casino Advertising and Sponsorships

There are no video or TV adverts available for this casino, and there is also no sign of sponsorships or partnerships related to this casino. AG Communications, on the other hand, has recently announced a partnership with United States-based Esports Technology, which means that many of the progressive and ground-breaking products that Esports Technology possess will now be available for the casino network company to use, and they will begin to use and integrate them throughout their own products, such as Plaza Royal. Each company will have access to the other’s products and services, enhancing each of the company’s platforms. There will be new esports products available on many of AG Communications’ brands, as well as the esports feed being made available to many of their players. This will hopefully lead to improvements on the Plaza Royal casino site and the games and features that can be found on here, meaning more players will be drawn to this site as it improves and expands.

Plaza Royal on Social Media

The social media presence of the Plaza Royal casino is disappointing, to say the least, with no Instagram or Twitter account and a Facebook page with a mere 14 likes. The Facebook page definitely has the potential to be a good casino social media page, but the scarcity of posts is likely why their page is rather unpopular. Since March 2021, they have only updated the cover photo and profile picture, whereas the posts that came before this included “Happy Valentine’s Day” and “happy Play More Cards Day” posts, but other than this, there is a huge lack of content and audience engagement. Usually, Facebook is the best place for online casinos to promote their content and sites because the majority of casino players will also use Facebook, and it is more likely the right audience will interact with Facebook posts compared to somewhere like Instagram or Twitter. Perhaps if Plaza Royal took to social media to promote their games, offers, and more, they might see an increase in players visiting the site.