Can Regal Wins be trusted?
Regal Wins is a 4 Star trusted casino, here’s why
|1. UKGC License||Yes – Casino owned by Daub Alderney Limited – License: 39022|
|2. UKGC Fines||FINED – On 06 November 2018, Daub Alderney (Operators of Regal Wins) was fined £7.1 million for breaching AML measures and did not comply with social responsibility codes.|
|3. Customer Service||GOOD – Limited phone and live chat hours but open to Emails 24/7.|
|4. Trustpilot Score||ABOVE AVERAGE – 3.5 / 5 according to 81 reviews from users.|
|5. Company Location||TRUSTED – Regal Wins casino is operated from GY1 1XN, Guernsey, which is a trusted location.|
|6. Visible Terms||YES – T&C are clearly visible on Regal Wins.|
|7. Do they pay?||YES – The casino pays its customers.|
|8. SSL Secure||YES – The casino website is SSL-Encrypted.|
|9. Wagering on Bonus||OK – Regal Wins has a 40x wagering requirement.|
|10. Gamstop links||YES – Gamstop link is provided on the website.|
|Overall TRUSTSCORE>>>||★★★★★ – 4/5 Stars
Regal Wins is trusted
What are players saying about Regal Wins?
Here are our condensed / readers digest summaries of recent player reviews of Regal Wins.
- 03-Jan-2020 by Patrick:
Great customer service, solved my problem very efficiently and quickly. – source: TrustPilot
- 24-Dec-2020 by Jack:
All of the games and promotions on this website are great but the customer support is even better. I played and had a lot of fun at this casino. – source: AskGamblers
- 24-Dec-2020 by Janey:
The withdrawal time takes ages and they keep saying they have to verify my info. The customer support did not help me at all and my complaint is still ongoing. – source: AskGamblers
- 19-Dec-2020 by Kim:
This website let me win once in the beginning and after that, I lost all the time. Stay clear of this website. – source: TrustPilot
- 18-Dec-2020 by Amy:
Regal wins have a bunch of amazing games along with one of the best customer support out there! – source: TrustPilot
- 18-Dec-2020 by Jonathan:
They do not provide the bonuses on each game as they claim on their website. The customer support also didn’t help me out at all. – source: TrustPilot
- 11-May-2020 by Kate:
The user interface is one of the best and making a deposit is instant. My only complaint is that withdrawals take a long time to process. – source: AskGamblers
- 25-Jul-2018 by Novella:
The bonuses are superb and I am very happy that I chose to play on this website. – source: WhichBingo
- 15-Jun-2018 by Andrea:
This website is very easy to use and has all of my favourite games in one place. I would recommend this casino to everyone! – source: WhichBingo
- 11-Jun-2018 by Micha:
This casino asks you to deposit your money first and after that locks your account for ID verification which can take weeks to complete. – source: WhichBingo
The Invisible Brand
Not every online casino brand indulges in expensive marketing campaigns, and that’s fine. Everyone finds their own way to the top, and not every company can or wants to spend millions of pounds on television campaigns. Almost everybody in the industry spends on marketing to some degree, though. Regal Wins is different because it partakes in so little promotion that it’s almost conspicuous by its absence. You can try as hard as you like, but you won’t find a Regal Wins YouTube channel. There isn’t a Regal Wins advert on television, and nor has there ever been. In cases like this, we normally expect to find that the casino has done most of its promotional work on social media, but with Regal Wins, that isn’t true.
The official Regal Wins Twitter account was suspended some time ago for unknown reasons and has never been re-instated. There’s no longer a link to it on the company website. The site does link to the official Regal Wins Facebook page, but that page has fewer than eight hundred followers and has seen only four posts in the past twelve months. Nevertheless, Regal Wins remains one of the most popular casino sites of its kind in the UK. Perhaps it’s all down to word of mouth!
A Change At The Top
Until 2019, Regal Wins was one of several casinos owned and operated by London-based company Stride Gaming. The success of the casino and its many sister sites attracted the attention of Rank Group Plc, which was actively looking to expand its presence in the UK’s vibrant iGaming sector at the time. The deal cost Rank £115m to complete and gave them ownership of not only Regal Wins but Lucky VIP, Bingo Extra, Aspers Casino, Kitty Bingo, Bella Casino, and several other casino brands well-known to UK-based players.
The big-money move was seen as a positive one for Regal Wins as a brand, giving them a spot on a higher-profile platform run by a well-respected company. Once the deal was confirmed to be complete, Rank Group Plc assigned ownership of the Regal Wins brand to its subsidiary company Daub Alderney Limited, which was also purchased from Stride Gaming that year.
Paying For Past Sins
There’s a topic that comes up again and again if you Google the names “Regal Wins” or “Daub International,” and it would be remiss of us not to mention it. In September 2021, Daub International Alderney limited was fined an enormous £5.85m by the Gambling Commission. The fine was levied because of breaches of anti-money laundering processes and social responsibility obligations.
The bulk of the offences were committed while Daub Alderney was still owned by Stride Gaming, but such matters are immaterial in the eyes of the regulator. This wasn’t the first time that Daub had fallen foul of its responsibilities while owned by Stride, as the company had previously been fined an eye-watering £7.1m in November 2018 for a separate set of anti-money-laundering breaches and social responsibility failures.
We should add that the Gambling Commission noted that improvements have been made since Rank Group acquired the company and that Rank fully co-operated with the investigation. That wasn’t of much comfort to Rank, who noted that the fine had increased during the investigation and felt that the change of ownership should have mattered to the outcome. They planned to appeal the verdict, but there’s been no further update on that process as of November 2021. The size of the fine made it such big news that it was reported on the ITV website. That’s not the kind of publicity that a casino website welcomes. The name “Regal Wins” barely appeared in the reporting at all, which is a minor positive for the casino brand.
In Their Own Words
Having an “about us” section on your website is an opportunity to tell your customers what your brand is all about in your own words. Surprisingly, not every casino website takes advantage of that opportunity. Regal Wins does, and it does so at length. The adjective that Regal Wins uses to describe its casino services in the opening line of its introductory paragraph is “majestic.” That’s a word you normally associate with exotic animals sweeping across open plains or athletes performing feats of grace and strength, so it’s quite a word to choose.
The various ways that the casino promises to give customers “the royal treatment” include large matched bonus deposits, all the best games, and market-leading security. There’s nothing ground-breaking here other than the sometimes-unusual choice of wording, but it gives you a taste of the casino’s personality.
Crying Out For Activity
Writing this review in November 2021, it’s hard to escape the feeling that there isn’t much going on at Regal Wins at the moment. There’s no Twitter or YouTube account to communicate with players, there’s no television or sponsorship presence for the brand, and the lack of updates on the Facebook feed makes it feel like the casino is half asleep.
In truth, both Regal Wins and Daub Alderney could use a high-profile publicity campaign to push the multiple news reports about that substantial fine further down the list of results when people Google search their brand. There aren’t many customers left who will happily spend their money without finding out about the history of a casino website beforehand. If they go looking for Regal Wins, they’re bound to see something about the disciplinary incident. If Rank Group plc feels that fine is a past issue caused by a past owner – which seems to be the case – they might be able to go some way to balancing out the effects of the negative publicity by buying some positive publicity. As we said at the start of this article, Regal Wins feels like the “invisible brand” among the most popular online casinos in the country. It’s there, but how it got there is a mystery and whether it can stay there amid a spate of bad publicity is a big question. Regal Wins has value as a brand. Keeping that value might require a push in the right direction from its owners.
Regal Wins Review 2021
Regal Wins is a Daub Alderney casino and it’s one of the few online slots sites that still thrives in the UK casino industry. They’ve been in the business since 2012 and no record of scams whatsoever. More than eight years and still counting, the organization has continually proven its mettle among other online casinos. Playing your online casino with Regal Wins makes you royalty. The main image might be a celebrity endorsement, but it’s probably a Z list and we do not recognise her.
New Player Welcome Offers
In 2020, they provided new players with a whopping 100% cash match up to £500 with a minimum deposit of £20 you can activate the welcome bonus. However, this bonus requires a wager of 40x for the deposit bonus. With their welcoming bonus, there is no restriction to what you can stake with your bonus but you can win up to 5x your bonus.
Regal Wins are fond of rewarding loyal players. This starts from day one, as new players receive 100% on their first deposit which is approximately £500. There are further packages like the generous deposit offer, bonus back offers, and the free spins offer. There is a special offer for loyal players which is called the loyalty point. The accumulation of the loyalty points can win a free spin, prizes, and even cash.
Pros and Cons
They donate funds in the dominant account for the charity.
They offer RTPs for all their games.
It takes 3 days to reactivate a closed account.
They don’t have live chat support.
The wager is required to activate your welcome bonus.
Featured Slots and Casino Games
Some of the slots games are mentioned below:
9 Masks of Fire Slot: This game was developed by Gameburger Studios with 96.24% RTP. 9 masks of fire slot is a medium-High RTP game that has 20 pay lines, 5 reels, and 3 rows. It’s a medium volatile game that is ranked 3rd out of all Gameburger Studio slots games.
A Dark Matter: is a 96.18% RTP slot developed by Slingshot with 5 pay lines, 5 reels, and 3 rows. It’s a volatile game with medium-high RTP which is ranked 2 in all games created by Slingshot games.
Ariana: It’s a game made with 25 pay lines, 5 reels, and 3 rows. This game was fully developed by Microgaming with 95.48% RTP. The game is a medium-volatile and medium RTP game. It is ranked 14th out of all games produced by the developer.
Deposit and Withdrawal Methods
Without funds deposit, there can be no gaming and without gaming, there can be no winning that will lead to withdrawal. It’s safe to say that the gaming process starts and ends with the payments. The following are a few payment methods:
PayPal: One of the many ways to fund your regal account is this simple and easy way. PayPal ensures that your transaction information is secure.
Maestro: This is an instant transaction with the use of this debit card. You must know that Regal won’t permit the use of the Contis Financial Service Limited issued card.
Additionally, PaysafeCard, Neteller are advisable methods because the former can deposit cash but can’t withdraw while the latter can’t be used to make deposits.
Customer Support and License
Regal Wins are all out to render help to the customers always. They constantly attend to player needs by upholding the use of Email, phone calls, and also their FAQs also serve as a guide for new and loyal players.
This company was licensed by the United Kingdom Gambling Commission and AGCC, which are some of the most respected and strongest regulators when it comes to the online gambling market respectively.
You must check the list of restricted countries before you create an online casino account with Regal wins. Funds in inactive accounts for up to a year will be disbursed to the charity home and It takes 3 days to reactivate a closed account.
Regal Wins Sister Sites 2022
Lucky Pants Bingo
Although it’s been around for more than 7 years in the iGaming scene, Lucky Pants Bingo certainly got a make-over on their website, making the already infamous bingo website owned by Daub Alderney pop out even more. As for now, all new entries are rewarded with two different bonuses, which includes a £5 no deposit bonus that is instantly deposited into their account right after signup, followed by a £20 first deposit bonus on all spendings of £10 or more, to be used exclusively on bingo games.
Talking about bingo games, Lucky Pants Bingo features 90-ball and 75-ball bingo games on their website, with a fairly easy-to-navigate website structure being followed. Additionally, all three support methods are available, allowing players to contact their team using live chat, email, and telephone number.
Jackpot Cafe features a brownish website interface for all the jackpot lovers out there that want to get their hands on a stream of different casino games and chances to win high amounts in a single go, with high RTP and volatility slots, jackpots, and several classical table games. However, comparing the website design with that of Jackpot Liner, another Regal Wins sister site, it seems like the creators didn’t put much effort into making the casinos at least a little bit different in terms of design and structure.
As for the welcoming offer, all new entities get £ 50 in bonuses when they make their first deposit of £10 or more, which can be made using methods like Mastercard, Visa, PayPal, Switch, and Solo.
Big Top Casino
Big Top casino provides an ideal environment, or they claim to do so, for all those players that want a mixed bingo and slots experience combined into a single website. Starting from their bingo titles, Big Top currently hosts a total of four different bingo rooms, which isn’t quite on par with what most bingo sites have to offer. As for the video slot collection, Big Top currently has more than 568 slots provided by a line-up of 6 different software providers.
Although the provider’s list on this casino is quite limited, players will still be able to find a stream of hot slot titles to play with, which includes names like Gonzos Quest and Starburst, some of the most renowned slot titles in the market right now. Big Top casino can also be played on mobile devices, using just an internet connection and a browser to go with.
Kitty Bingo unites all cat lovers with a theme that is entirely dedicated to the little critters, and while it’s often regarded to as a little too feminine by casino players online, Kitty Bingo starts off with a “Bet £5, play with £25” for all new players, allowing them to play in a total of six modest-themed bingo rooms to play in.
Aside from bingo rooms, Kitty Bingo also surfaces a lot of casino games on their site as well, which includes names like Video Slots, Scratch Cards and a few table games here and there. Kitty Bingo recently migrated to the Playtech software and was running entirely on their own proprietary software since their launch back in 2012.
Lucky VIP is all about providing that VIP life to every player that joins their casino, due to the immense number of daily and weekly promotions, an interactive site design and a 100% welcome bonus offer being provided to all those new players that make the first deposit on Lucky VIP. Winnings from this bonus offer can be cashed out once the bonus money is wagered 30 times.
Magical Vegas provides its player base with a theme that incorporates the classical aura of a brick-and-mortar casino from Sin City with a sparkling and magical theme, boasting a very user-interactive design that enchants new casino players right after they land on their homepage. Magical Vegas boasts various casino games like Live games, table titles, and slots, among others, and provides all new players with an enchanting 300% bonus offer.
Jackpot Liner, although quite an interactive casino on the net that features a stream of high-paying jackpots for players, is almost a ditto-copy of another Regal Wins sister site called Jackpot Cafe. Although it does provide variant casino games to some extent, we definitely won’t be cutting a slack in terms of lack of originality
Spin and Win
Started in 2012 under the name of Spin and Win Bingo Spin and Win has in total 300 casino games, out of which 200 are slots, while the rest is divided between traditional table games, live casino games and instant win games. Another thing about Spin and Win is the variety of payment methods it accepts among which there is PayPal which is used by a myriad of players around the world.
Give Back Bingo
Give Back Bingo entered the gaming market in 2016 declaring itself as a solid bingo site. It a part of Daub Alderney Company which is known for the high-quality bingo sites it establishes. Give Back Bingo is one of its well-known brands, as it is home to 19 bingo rooms offering 3 bingo games 90 ball games, 75 ball games and 5 line bingo games which are not as popular as the other bingo games. However, if bingo isn’t suited to your tastes in online gaming, Give Back Bingo also offers a range of progressive slots, TV-themed slots, and table games that you can try your luck on.
Note: Give Back Bingo is now licensed under the 888 UK limited and does not belong to Daub Alderney.
King Jack Casino
King Jack Casino was founded in 2017 as a slot focused online casino and acquires casino games from a versatile list of reputable software developers like Novomatic and IGT. Currently, King Jack Casino offers up to 30 royal spins to recently registered players on their first deposit at the casino, with their total game pool consisting of more than 300 casino games.
About Regal Wins
This site owned by an online company called Daub Alderney Ltd, this company has authorization from the Great Britain Gambling Commission which allows this company to operate its casino within Europe. This company is also regulated by AGCC, so the Regal Wins casino can serve multiple countries at a time. The Great Britain Gambling Commission is one of the best license providers for the casino as it has a very positive reputation within the industry, the casino performs most of the checks and regulates the casino to perform at its best. AGCC is also a great license provider as it also holds a good reputation in Alderney and players can trust this casino without having to worry about the fairness of games.
The Regal Wins casino supports all the modern features as well as security measures to keep the casino entertaining as well as secure. The casino currently uses SSL encryption which is the best online website encryption for the protection of data and transactions, all the modern casinos use this encryption and it does not have any flaw. This casino is also powered by GamStop which is a major company known for the rehabilitation of players, players can sign up for this service and they will try whatever they can to stop the player from gaming. The GamStop can block players from authorized casinos such as Regal Wins to make sure that the player can get control of their gaming habits.
The Regal Wins casino cares about the health of its players as it has partnered with companies like BeGambleAware and GamCare. These partners allow this casino to help their gaming addicted players by providing them instructions about how to restrain from gaming and the casino can also limit the player’s time on this casino to make sure player is playing for a healthy amount of time, The BeGambleAware and Game care both services are awesome as hundreds of players have gotten help from these services and these services are free to be used. This casino is also very strict in terms of age as it may require a player’s birth form to confirm the player’s age and only players above 18 are allowed to play games on this online casino.
The Regal Wins casino offers a Facebook account on their website, players can follow this page to get the latest updates about bonuses, new games, and more on this casino. The Facebook page is very active and players can also ask questions using the comment section or the chat section. The casino allows players to transfer their funds using Paysafecard, Visa, PayPal, MasterCard, and Maestro, all the transactions are safe as mentioned above, these methods are reliable as most of the countries allow transactions through these methods. Players can report any complaints on this casino using the Complaints and dispute section, these reports are taken seriously and the casino responds to solve these issues as soon as possible.
A large variety of progressive slots, table games, mega jackpots, roulette, and blackjack are playable on the Regal Wins casino. These games meet all the requirements for fair and seamless gameplay, these games also include some popular titles like:
The Lost Slot of Riches
The Lost Slot of Riches is the top progressive slot of the Regal Wins casino, the game has a very bold design with gold colour and textures and it also shows the ancient theme graphics. The slot provides a huge jackpot for the player to win and the icons on the spin look beautiful.
Dead or Alive
Dead or Alive is one of the best games in the gaming industry, this game shows an interesting design with many cowboy characters, and the game itself has a very neat layout. The rules are stated and the combinations for winning are also defined, the prize on this game is also tremendous.
Book of Dead
The Book of Dead slot is an old yet very popular title, the game has a ton of good features making it easy to use and the theme is fiction-based. The game shows Egyptian styled design with pyramids and pharaohs, players enjoy their time on this slot and this slot also offers a good amount as a winning prize.
The Pirates Plenty is a new game but this game has a lot of appeals, the game shows a golden pirate ship with a very outstanding design and all other features of this game also design very well. The performance of this game competes with top-tier games.
Regal Wins Information
|Phone||0800 031 4961|
The Regal Wins casino has an FAQs section which is filled with answered questions, these questions are mostly related to common problems that a player may face during their stay in this casino. Players can go to the support section anytime they want and select the FAQs section and solve their problem by themselves if they find the solution in this section. The player can select the related question and the best possible solution will be offered to the player. This section is the fastest method for solving a problem if the player finds the solution, otherwise, the casino also offers many other ways to help players. The FAQS section keeps expanding to cover almost all the common issues in this casino, so players can help themselves as fast as they can and keep playing at the casino.
Email, Phone services, and Live Chat are the methods to reach customer services, the Facebook account can also be used for help services. The live chat is almost instant help but it may have some delay, most of the time the players get fast help using live chat, the live chat is mostly used for quick conversation between an agent and the player. The serious issues and other account-related problems are discussed using the email services. Players can also use telephone services but the casino may require some documents which are sent only using email. Players are also advised to contact the casino as soon as possible if the issue is related to account security.
Regal Wins Sister Sites
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