What are players saying about Roxy Palace?
Here are our condensed / readers digest summaries of recent player reviews of Roxy Palace.
- 12-Nov-2020 by Hank:
Opened an account on this casino, made a deposit which got processed from my bank but I never got anything in my casino account. Contacted support and to this date I never got a single response. – source: TrustPilot
- 19-Oct-2020 by Harriet:
Made a large deposit and started playing. Most of the games were not working and the ones that did work never gave me anything in return even after spending £10k. Contacted support to see if this was normal and they disconnected me from the chat. – source: TrustPilot
- 17-Sept-2020 by Sam:
This is the most dishonorable and disgusting website ever. I made a deposit and won over £1.5k and when I wanted to withdraw my winnings they told me I self-excluded myself from one of their sister sites years ago and that I will not be getting my winnings, only my deposit back. – source: TrustPilot
- 17-Sept-2020 by Sammy:
I don’t have anything positive to say about this casino as they are not honest and do not pay out player winnings. I won a lot on this casino and when I tried to withdraw they just blocked my account. No response from support either. – source: WhichBingo
- 27-Aug-2020 by Natasha:
I used to like this casino a lot before they rolled out the changes. I don’t know what they did but the match-up bonuses on games so awful that it is unplayable now. – source: TrustPilot
- 03-Aug-2020 by Stephe:
This casino is a scam and everyone should stay away from it. They said that they processed my withdrawal already and that it was a problem on my end yet they failed to provide me any proof that they actually processed the transaction as they said. – source: TrustPilot
- 01-Aug-2020 by Paul:
Made a deposit of £200 and they straight up stole it from me. The transaction processed successfully and was taken from my bank but I never got anything in my account. Tried to contact support but they are not responding to any of my emails. Stay away from this scam. – source: Facebook
- 16-Apr-2019 by Sara:
This casino just refused to pay me until I sent my wage slips for verification to one of their sister sites on which I had an account years ago. – source: Facebook
- 14-Feb-2019 by Damian:
They have a few good games but that is all. The withdrawals are very slow and I had to give them my documents for verification twice. – source: WhichBingo
- 02-Nov-2016 by Mark:
The slots were okay and there was nothing wrong with the games but the withdrawals took a very long time. Had to wait 48 hours just for them to ask for verification documents. After verification, I had to again wait for the transcation to process. – source: WhichBingo
Roxy Palace Review 2021
Roxy Palace established in 2002 is operated by 32Red Limited, regulated and licensed by the Malta Gaming Authority and the UK Gambling Commission. Roxy Palace is the leading casino in the UK, with over 500 games on a selection of slots, blackjack, roulette, jackpot games and live casino games in a secure environment.
Roxy Palace is an old casino with almost two decades in the industry. The casino is offered in seven languages and certified as a fair and safe casino by eCOGRA. The casino has numerous versions, including instant play and mobile casino.
New Welcome Offers in 2021
After a player has registered their account, the bonus is available within the first 72 hours. The player is therefore required to make the initial deposit within that period to get the bonus. The welcome bonus offer is a 100% match deposit and gives up to £350, split between the first two deposits. The rollover requirements affect both the deposit and bonus. The two should be wagered at least 25 times before making any withdrawals.
One of the most appreciated promotions at Roxy Palace is the VIP Loyalty Program. The entry is automatic after the first deposit to the casino. Wagering in different games earns players some loyalty points that can become cash any minute.
The other available offers are displayed on the casino’s website with details on what is required. Players get exciting rewards at Roxy Palace to keep them interested while playing.
Pros and Cons
Roxy Casino has a live dealer casino with games that players enjoy. All the other casino games have also been designed to make them both rewarding and entertaining. This slot site is approved as safe by a respected body.
The flash casino does not have as many games as it should. The casino needs to work on the game pages to make the website look fresh and attractive.
Featured Slots and Casino Games
Roxy Palace collaborates with the leading software developer in the industry, Microgaming. The developer creates the games and updates the casino software to ensure smooth running. Roxy Palace has games ranging from live dealer games to progressive jackpots.
Titles like Thunderstruck II, Game of Thrones, and Bridesmaids are popular games at Roxy Palace. The table games section has Caribbean Stud, baccarat, and casino hold ’em. Roxy offers bingo and scratch cards as part of the other games category.
Deposit Options and Withdrawals at Roxy Palace
Funding an account at Roxy is easy. Deposits are instant, and available deposit methods are the standard bank cards like debit cards and credit cards. Players can also use web wallets that work best for withdrawals because of the short processing period. The casino website has more information on these methods via the cashier.
Customer Care and Support and Licensing
Roxy Palace has an efficient and polite support team that speaks seven different languages. Help is available through email and a toll-free number all around the clock. For a faster response, a player can use live chat to reach out to the support team. Roxy Palace has a Malta Gaming Authority License.
This casino seems to be closed for now, but it is a casino with helpful features. UK players can check it out and take advantage of the welcome offers when it reopens. Players outside the UK can also give Roxy Palace Casino a chance.
Roxy Palace Sister Sites 2021
32Red Bingo is part of one of the biggest online casino networks in the UK. In fact, you’ll hardly find anyone who hasn’t heard of 32Red in the UK, since they’ve been largely popular due to the diverse services they’ve been providing. 32Red Bingo is perhaps one of the biggest bingo sites on the net, and gained popularity through various IRL sponsorships and promotions on television, in addition to being famous on the net because of the diverse number of games, other than bingo, being featured.
The design on 32Red Bingo is one of the best in the iGaming scene, and while they’re only affiliated with Microgaming as of now, players will find a fairly diverse number of casino games, with ample bingo rooms to play and interact in.
32Red Casino was launched way back in 2002 and still holds its title as one of the strongest gaming brands in the iGaming scene. Being owned by a company that trades publicly and openly on the London Stock Exchange, and has been a loyal customer of the High-end software provider Microgaming ever since the time of its inception.
A good thing about this casino is that it’s available in both instant-play formats as well as downloadable format, so it gives players a broad range of options to use. The site, as well as the casino games, can be accessed both on computers as well as mobile devices, with a broad list of payment methods both for deposits and withdrawals.
Roxy Palace Sister Sites
First Wayback Machine entry was on Thursday, February 14, 2002 with the last entry on Wednesday, April 10, 2019 with 1322 total snapshots