Can Spin Palace be trusted?
Spin Palace is a 2 Star casino, here’s why
|1. UKGC License||NO – This casino is managed by Bayton Ltd and they don’t have an active license from the UKGC.|
|2. UKGC Fines||N/A – There are no records of UKGC fines for this casino since it doesn’t have a UKGC license in the first place.|
|3. Customer Service||GOOD – 24/7 live chat and email services are available on this casino for support along with an FAQ page.|
|4. Trustpilot Score||BAD – 1.9 / 5 by 41 reviews from various users.|
|5. Company Location||TRUSTED – The casino is operated from XBX1011, Malta, which is a trusted location for online casino operations.|
|6. Visible Terms||YES – T&Cs are visible to players on the home page of Spin Palace.|
|7. Do they pay?||YES – But there are more-than-normal user reviews complaining that they were not paid by this casino.|
|8. SSL Secure||YES – The website is fully secured with the latest SSL-Technology.|
|9. Wagering on Bonus||BAD – This website has a wagering requirement of 70x which is very high.|
|10. Gamstop links||NO – Gamstop links are not provided anywhere on this casino.|
|Overall TRUSTSCORE>>>||★★★★★ – 2/5 Stars
Spin Palace isn’t completely trusted – Play carefully.
What are players saying about Spin Palace?
Here are our condensed / readers digest summaries of recent player reviews of Spin Palace.
- 30-Dec-2020 by Frits:
I made a deposit of £100 but they charged me more without even notifying me. Furthermore, I made two other deposits which were withdrawn from my bank but were never credited to my account. – source: TrustPilot
- 24-Nov-2020 by Leon:
I won a large sum on this casino and when I wanted to withdraw it they asked for my documents which I provided them. After that, I had to wait 5 weeks before I finally got paid. – source: TrustPilot
- 19-Nov-2020 by Robert:
I really hate the interface of the website. It also seems that their games are not fair as I lost all my deposits in just one day without winning a single time. – source: TrustPilot
- 19-Nov-2020 by Sam:
I never had any problems withdrawing but seeing all the reviews about delayed withdrawal times and closing new accounts without refunds seems like they’re out of balance. – source: TrustPilot
- 05-Nov-2020 by Mike:
I won £3000 and made a request to withdraw it. The next day I came back and tried to log-in but it wouldn’t let me. I contacted support and they said that my account had been closed due to a management reason. – source: TrustPilot
- 27-Aug-2020 by Louise:
At first, I really liked this casino but not anymore. The games keep glitching and lagging. The minimum withdrawal limit is £50 which is a bit high. – source: WhichBingo
- 04-May-2020 by Peter:
I have been waiting for my withdrawal for 4 weeks now. When I first asked support 2 weeks ago they just straight-up lied about it and said they were being released. 1 week ago I asked again and they said my documents just got approved. – source: AskGamblers
- 28-Apr-2020 by Bob:
I really like this casino and I have been playing here for a while now. The daily bonuses are great and I’ve even won quite a lot. – source: AskGamblers
- 24-Mar-2020 by Jacob:
I love the different variety of games on this casino. Whenever I make a withdrawal it comes straight to my bank in just a few days. – source: AskGamblers
- 21-Oct-2019 by Patricia:
This casino used to be good but now it just seems they are ripping people off left and right by banning their accounts or giving bad payout ratios. – source: WhichBingo
Spin Palace Review 2022
Spin Palace might be worth a visit for players looking for a legit and genuine online to play in the UK. The casino was launched in 2001, and in 2017, it underwent an extensive remodeling that resulted in a unique and sleep website. Microgaming powers the casino’s gaming services while Evolution powers the Live Casino. Players can expect the best experience at the website.
New Players Welcome Offers
Players can earn generous rewards by registering at Spin Palace. The site believes that players should start profiting immediately they join. It provides all new players with up to £1000 after registration. The bonus is divided into three parts. The first deposit will a player a 100% match reward on amounts up to £400. The player can then claim a bonus of 100% up to £300 on the second and third bonus.
Only new players qualify for these bonuses, and they need to wager them 70x to qualify for withdrawals. The minimum deposit amount is £10.
Playing regularly at Spin Palace comes with its perks. Players get to enjoy regular offers ranging from daily rewards to monthly promotions. Note that most promotions have expiry dates, and players should regularly visit the promotions page to avoid missing out on the freebies. The casino has a VIP program that starts from a Bronze level for new players. As they continue playing, they earn points that enable them to climb up the radar to silver, gold, platinum, up to diamond level.
EXPIRED OFFER: 65 shocking bonus spins on Jurassic Giants with 70 times WR of wins and 19 days expiry. Plus claim 125% match up to £505 on Planet Fortune. 21 Welcome spins on El Jackpotto with 44 times WR of wins and 10 days expiry. Together with 140% 1st cash match up to £595 on Jingle Spin.
Pros and Cons
Some of the cons of playing at Spin Palace is high-quality software and a unique VIP program. The cons include high time wagering requirements on the welcome bonus and limitations on using the bonus on roulette. However, the site’s gameplay is excellent on both desktop and mobile.
Featured Slots and Casino Games
Since Microgaming powers the website, it means players can expect a vast array of options. They get all types of games ranging from slots, roulettes, video poker, live dealer games, and even sports betting. Slots take up the larger part of the games with many exciting titles such as Break da Bank available.
Those who prefer to jog their brains can play different variations of table titles such as Deuces Wild in the Poker area.
Deposit and Withdrawal Methods
Spin Palace partners with reputable banking service providers to offer convenient and quick deposits and withdrawals. Players can transact using methods such as Neteller, Visa, MasterCard, and others. It is always wise to choose a method that allows both deposits and withdrawals.
Either way, replenishing accounts is smooth and instant, while withdrawals are fast.
Customer Support and License
Customer support at Spin Palace is friendly, responsive, professional, and available 24/7. Players can reach them through email or Live Chat. The FAQ section can also be useful since it answers the common questions. The UKGC licenses the site.
Spin Palace ticks most boxes in relation to online casino gaming. It provides a reliable website for all the gaming needs of a UK player. Because it has a casino section and sportsbook section, it means that players have more options. The casino is worth playing at in 2021.
Spin Palace Sister Sites 2022
Cabaret Club casino is a sister of Spin Palace (Spinpalace.com) that welcomes new players with a 100% deposit match bonus, reaching up to the £600 mark,available only on the first deposit only, with a 70x wagering requirement that needs to be fulfilled before cashing out the winnings. The website features a pleasing and easy to use interface for players, with a vast game collection open for players of every kind, every budget range and every taste.
Cabaret Club features several of the best MicroGaming slots, that are currently active in the iGaming scene, which includes High Society, So Many Monsters, Stash of the Titans, Thunderstruck 2, and a lot more in this list. This casino also makes several pledges, which include claims like “providing over 500 casino games”, “secure banking”, Availability of an immense number of progressive jackpots, and live help that is available for players 24/7.
Lucky Nugget Casino
Lucky Nugget Casino (luckynuggetcasino.com) is another sister site of Spin Palace and also owned by Bayton ltd, which is also powered exclusively by MicroGaming software, so the only games on these websites are MicroGaming slot games. Top titles include Break da Bank, Couch Potato and Bar Bar Black Sheep.
New players at Lucky Nugget Casino can claim 150% up to £200 on their first deposit with 70x wagering (70x wagering is much higher than other casinos which usually have around 40x wagering requirements for new welcome offers).
Mummy’s gold is a registered Spin Palace sister site that features a £500 match deposit bonus offer for all the new players that register and make their first deposit. A list of different games is being featured on Mummy’s gold currently, which include, but are not limited to Video Slots, Jackpots, Table Games, Instant Play Games, and many more.
The wagering requirement for new players is quite high, going up to the 70x mark. Mummy’s Gold is a Microgaming powered video slot, where players can find infamous titles like Book of Oz, Crystal Rift, and many more.
Another on this list of Spin Palace sister sites is Casino Epoca, an online casino website that provides new players with a £1200 bonus as soon as they register on their website. In addition to that, a bunch of different casino games are lined up on this Spin Palace sister site, the likes of which often casinos skip on, allowing players to get a game collection that is not only unique in its own aspect but quite fun to play as well.
Aside from their welcome bonus, a stream of regular promotions and a well-built loyalty program are also being boasted, allowing regular players to increase the overall fortune they earn on this minimalistic-themed website. Since this casino has been actively providing games since 2012, stellar customer support, viable banking options, and a variety of banking options have been carefully organized to keep the players at ease as much as possible.
King Neptunes Casino
King Neptunes are a Microgaming powered casino that have set quite high standards of casino gaming in the industry, allowing players to play casino games like Slots, Classic Roulettes, Brilliant BlackJack and many other slot titles created by Microgaming. A stream of promotions are also being exercised on their casino for existing casino players, allowing them to easily create more winning opportunities.
Moreover, like the previously Spin Palace Sister site, this casino also features a £1600 bonus for all new players that sign up, allowing them to get a perfect headstart when starting up on this journey. The £1600 welcome bonus is actually a whole welcome package that totals up to the referred amount, which includes both match deposit bonuses as well as free sign up bonuses. This flexibility in casino bonus allows players to get a more player specific and tailored service, providing ease to all new casino players on their website.
Last on this list of Spin Palace sister sites is Ruby Fortune, a jewel themed casino that provides players with a £750 bonus, available to be used across a total of 450 casino games, which includes large numbers of casino game titles that are suited to a broad range of casino players on the net. The overall theme of Ruby Fortune is quite player-interactive and easy to navigate, which allows easy access and navigation for players around the website itself.
The bonus offer is available for the first three deposits made by new players, rather than one, each bonus having a maximum limit of £250, which allows players to accumulate a bigger bonus win as compared to other casinos out there. Additional features like the addition of a VIP club and a loyalty program allow players to create more winning chances for themselves, which is what a good casino is all about.
About Spin Palace and Bayton Ltd
Spin Palace is an online casino that is licensed by the Malta Gaming Authority. The casino has been established since 2001, which is quite a while in the online casino industry, so it is likely a reputable site. This casino is also endorsed by eCOGRA, who are recognised as experts and specialists in the online gambling field. The online casino shares an eCOGRA-reviewed report each month, which shows the ratio between “paid-out winnings and bets that were placed” on the site. The Spin Palace casino is also owned by Bayton Ltd, which was first incorporated in 2007 and is also based and licensed in Malta. Bayton Ltd is a company that focuses on and specialises in Online Casinos and Gaming. Bayton Ltd also owns Spin Casino, so there is a clear theme among the two names of these main casino sites. By using the key word Spin in their casino names, these casinos will show up in search results more often when someone searches for spin games, and this will be more likely to draw in more new players to the casinos with names like these. The casinos owned by Bayton Ltd generally use software and games provided by Microgaming, but also use other names like Netent, Evolution Gaming and Betsoft.
Spin Palace News and Site Content
On the Spin Palace Casino site, you can find an online blog that is featured on their main page at the bottom, underneath the main casino content alongside the other links to their external information such as their promotions and loyalty club. Their blog is regularly updated and includes a wide variety of informative and unique posts. One of the recent posts on the blog is an article titled “5 Ways Casino Apps Improve Online Gaming”, which is not necessarily related to Spin Casino, but offers some outside and additional information for people who are interested in casinos and the gambling industry. This post was made in September 2021, and there are previous posts that came before this that include other types of content. This blog is a good a varied place for players to visit to get their gambling news fill before visiting the actual casino and enjoying the games that are available to play.
This blog also features yearly summaries that includes the key news that happened that year. This is very detailed in comparison to other online casino news blogs, and really gives their players a chance to involve themselves in the world of news and casino news, while also only being a click away from the actual games. The games on this site are showcased on the home page and there are multiple sections to choose from that include slots, blackjack, and roulette. The main page of the site also showcases the record-breaking jackpot that was won by a lucky player on the site, totalling at over 6 million Euros. They share how “you too” can be a lucy winner, enticing more people to come and join this casino and play.
You can also become a VIP of Spin Palace or even join the loyalty programme, which provides access to exclusive benefits such as account managers or VIP promotions. The loyalty programme rewards players with points that can be spent on the casino and played in additional games on the site.
What’s more, there is an app version of the casino that is available to download on the App Store or the Android Store, and the casino games can be played on the go on a mobile device. This app is optimised for smartphones to provide a better experience for players and improves the quality of the gaming.
Spin Palace Advertising and Social Media
There are two main video advertisements available on YouTube for Spin Palace casino. Both of these videos are quite popular, with a total of nearly 25k views between the two main videos. The first one advertises the casino itself, whereas the second video showcases the app version of the casino. The video advert begins by asking what you would find on your dream casino, then lists off many key features that might be found on an online casino, such as big welcome bonuses, a wide selection of fun games, and huge cash pay-outs. The voiceover then says that there is no need to dream any longer, as Spin Palace Casino has everything you could dream of in an online casino. The aesthetic of the advert is very sophisticated and has a dark colour scheme to match the site itself. The visuals are fast paced and high quality, advertising this casino as being very modern and well designed.
The second advert is focused more on promoting the app version of the casino, and highlights all the features of the app, including a range of big-name games and high-quality graphics, all available at your fingertips on mobile devices. The advert is simple and does not have any actors or people in it, instead it just lists these app features alongside screen captured gameplay from the app itself. Both of these videos were uploaded to YouTube over nine years ago, so there are no recent and updated adverts for this casino, which could be something they could do to improve the popularity of their site and app.
There is a Twitter account for Spin Palace casino with over 800 followers, but this seems to be the only social media page for this casino, with no existing Facebook page available. The content on this Twitter page is slightly unconventional, with not much casino related content, and mostly involves the sharing of news articles. The account also has been inactive since 2018 and has not posted or shared any recent content, so this page is likely outdated and inactive. Being present on social media is a good way for casinos to promote themselves to the realm of the internet with relatively low effort, so maybe joining social media will boost Spin Palace’s engagement significantly.