The Vic

the vic logo 2024

The Vic sister sites include Rialto Casino, Mecca Bingo, Grosvenor Casino, Bella Casino, Lucky Pants Bingo and more.
The Vic ( is operated by Rank Interactive (Gibraltar) Limited of Rank Group, Maidenhead, SL6 8BN.

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The Vic Sister Sites 2024

Rialto Casino

Rialto Casino logo

It would be easy to make the mistake of thinking that in much the same way as The Vic is a real-world Grosvenor Casino venue, for which The Vic website is the official digital counterpart, Rialto Casino is cut from the same cloth. It isn’t. You’re clearly supposed to think from the design of Rialto Casino that it’s the official online presence of a real-world venue, and there is indeed a real-world casino in London called The Rialto, but there’s no connection between them. As of the time of writing, Rialto Casino is the most recently-added of The Vic sister sites, and has been for a while. It feels like Rank Interactive has decided that it has enough casinos to its name now, and is going to consolidate the sites it already has. Very few people would put The Rialto up with the best that the platform has to offer, but it isn’t terrible – just a little basic-looking.

The Vic sister sites Rialto Casino

Mecca Bingo

Mecca Bingo logo

You shouldn’t need us to tell you much about Mecca Bingo. If you do, then thank you for finding out website on what we presume to be your first day in the iGaming world. You don’t need to know anything about iGaming to know about Mecca Bingo, though – just head out of your front door and keep walking. You’ll find a Mecca Bingo hall sooner rather than later. This is the UK’s biggest bingo brand, and The Rank Group has the pleasure of owning both the online and offline versions of the brand. It’s the biggest of The Vic sister sites by some considerable distance, which is a statement we don’t make lightly, given that Grosvenor Casino is also on the platform. When you play at Mecca Bingo, expect regular small promotions, a prize wheel of fortune you can spin for free perks every day, and far more than bingo. Bingo is still what it does best, but there are lots of slots here now, too.

The Vic sister sites Mecca Bingo

Grosvenor Casino

Grosvenor Casino logo

There aren’t quite as many real-world Grosvenor Casino venues in the UK as there are Mecca Bingo venues, but there are still a lot. It’s one of the UK’s most recognisable and trusted casino brands, which makes the official Grosvenor Casino website a go-to destination for British gamblers. It says a lot about the power and profile of the Rank Group that it owns both Mecca Bingo and Grosvenor Casino, and that both are The Vic sister sites. The connection between The Vic and Grosvenor Casino is particularly strong because The Vic is actually a Grosvenor Casino venue – perhaps the country’s most glamorous. However, The Vic’s website is a scaled-down version of what you can find in the equivalent real-world venue, whereas the Grosvenor Casino website attempts to provide players with everything they’d be able to do in a brick-and-mortar Grosvenor venue plus a little more on top. It’s superior to The Vic in every way.

The Vic sister sites Grosvenor Casino

Bella Casino

Bella Casino logo

The big names keep on coming the more you look around the Rank Interactive network. Bella Casino is another one of them. This is the official online casino of Bella Magazine, which you’re far more likely to have heard of if you’re female than male. That’s because it’s one of the few remaining successful glossy magazines aimed at women in the UK. Aside from being yet another household name among The Vic sister sites, Bella Casino is a site that plays with conventions. We’ve become almost conditioned to expect that female-focused iGaming sites will be bingo-based, but there’s plenty of bingo fun to be had elsewhere on this network. Bella Casino is precisely what it claims to be – an online casino. Slots lead the way on the casino’s homepage, and there’s a solid range of promotions here to go with them.

The Vic sister sites Bella Casino

Lucky Pants Bingo

Luckypants Bingo logo

Some of the smaller bingo sites on the Rank Interactive platform have been shut down in recent years. That fate hasn’t yet befallen Lucky Pants Bingo, but we have reservations about how much longer it might remain online. Once upon a time, Lucky Pants Bingo was the mad cousin of The Vic sister sites. It was unashamedly over-the-top when it came to its theme, with underpants everywhere and a loyalty reward scheme that relied upon the awarding of pants rather than points. All of those quirks have been ironed out in recent times, and Lucky Pants is now little more than a generic casino. Note that we used the word “casino.” That’s because slots and casino games come first and foremost among the entertainment that Lucky Pants offers. The bingo games are still there, but you have to select the “bingo” option on the top menu to get them. Bingo has become an afterthought here, as has the site’s sense of personality.

The Vic sister sites Lucky Pants Bingo

Can The Vic Be Trusted?

trust score


The Vic is a 3 Star trusted casino.

1. UKGC License The Vic is covered by UK Gambling Commission licence 57924
2. UKGC Fines There are no fines or other regulatory actions noted on the casino’s UKGC licence.
3. Customer Service Live chat, telephone support and an email address are all provided.
4. Trustpilot Score The Vic has a weak rating of just 1.8 out of 5.0 on Trustpilot after over 50 reviews.
5. Company Location Despite being called “Rank Interactive Gibraltar,” this casino network company is headquartered in Maidenhead, England.
6. Visible Promo T&C’s All the key terms and conditions of the promotions advertised at The Vic are fully disclosed.
7. Social Media Presence The Vic has official accounts on Twitter/ and Facebook and posts regularly on both, but mostly about its in-person venue.
8. Number of Sister Sites There are eleven The Vic sister sites on the Rank Interactive platform.
9. Games portfolio The portfolio here is limited compared to other casinos on the same platform, but there are still plenty of live dealer games, slots, scratch and arcade games.
10. Gamstop links There’s no mention of GamStop at all on this casino’s website.
Overall SCORE > ★★★★★ – 3/5 Stars

The Vic Review 2024

Of all the casinos on the Rank Group’s platform, The Vic is the strangest. There are giants on this network, including the online versions of both Grosvenor Casino and Mecca Bingo, but The Vic doesn’t measure up. That’s despite the fact that it’s also the online version of a famous casino – The Grosvenor Victoria in London, to be specific. However, the website of The Vic comes across more of an advert for the real casino with a few games attached to it rather than a “real” online casino. It’s limited, but there are still things here to enjoy.

The Vic sister sites homepage

The Vic Welcome Offer

A series of three matched deposits awaits new players at The Vic. First, players can claim a one hundred per cent matched first deposit up to a maximum of £100, along with twenty free spins on one of the casino’s most highly-rated slots. Second deposits attract a fifty per cent match up to £50 with another thirty free spins thrown in, and third deposits get matched at 25% up to £50 again, with fifty free spins thrown in to round things off. That’s a total of £200 in matched deposit bonus cash and one hundred free spins, with an x35 wagering requirement for winnings from the free spins, but a stickier x50 wagering requirement for the bonus cash.

Ongoing Promotions

Additional promotions at The Vic come and go, but Ruby Rewards are permanent. With this reward scheme, players can claim a weekly cashback allowance of up to £100 on their losses, plus guaranteed daily deposit bonuses. The value of those deposit bonuses will literally change from day to day. The Vic also offers daily instant cash drops, a wheel that can be spun once per day by every player that dispenses free spins and cash prizes, and free spins offers every Monday. Some of the promotions advertised on the website can be claimed in person at The Vic in London, but that’s only likely to be useful if you live close to the venue.

Pros and Cons of The Vic

Pros: There’s a touch of glamour that comes with playing at The Vic. The real-world venue that it’s connected to is one of the UK’s most prestigious in-person gambling venues. Ongoing cashback is never a bad thing if your luck isn’t in, and daily free gifts are always appreciated, too. In addition, the casino ticks all the boxes when it comes to customer support.

Cons: The average wagering requirement for sign-up offers in the UK is x35. At The Vic, the requirement is x50. That’s too high, and there’s no good reason for it. Far worse than that is all the missing information – there’s no banking page at The Vic and the casino’s FAQ link doesn’t work. We have no idea how the casino handles deposits and withdrawals, and there’s quite a lot of other information that we’d ideally like to know before we start playing.

Top Games at The Vic

As we’ve said already, the idea behind The Vic is to give you an idea of what going to the real venue in London would feel like. If you’re looking for an online version of a Grosvenor Casinos venue, you’d be better off with the Grosvenor Casino website. There are games available here, but they’re a reduced selection and don’t do a great deal of justice to the brand. Live casino games are available, but none of them appear to be exclusive to the website, which is both a surprise and a disappointment. As such, slots automatically become the stars of the show.

The slots that appear in the top row on the homepage of The Vic are some of the biggest and most successful of all time. We’re talking about the likes of Fluffy Favourites, Starburst, and Big Bass Bonanza, which are guaranteed to be in the spotlight at almost any online casino that hosts them. However, the presence of The Goonies: Hey You Guys, which is a far more recent slots game, suggests that The Vic at least attempts to liven things up with new arrivals every now and then.

Withdrawal Processing and Support

This is where we’re totally in the dark. The FAQ links on the casino’s website are broken; there’s no link to the casino’s full terms and conditions, and there isn’t a banking page. There aren’t even any payment provider logos for us to go off. We’re going to assume that debit cards are accepted for both deposit and withdrawal, but other than that, we have absolutely no idea, and that’s not a good situation for a potential player. This is a bad oversight on the part of The Vic.

Customer Support and Licensing

The fastest and easiest way to get in touch with the support team at The Vic – perhaps to ask them how to make withdrawals – is to call 0800 086 8457. If you’re someone who doesn’t like to use the phone, you could instead use live chat or email [email protected]. The casino is listed on UK Gambling Commission licence 57924, which is held with the UKGC by Rank Interactive (Gibraltar) Limited. The same licence covers all The Vic sister sites.

The Vic – The Verdict

The Vic isn’t Rank Interactive at its best. The promotions are better than they have any right to be for a casino of this size, but that’s the beginning and end of the good news. Not having a banking page or an FAQ is bad, but not having fully listed terms and conditions is unforgivable. It doesn’t even feel safe to play at the casino without that information. Because of that, and because the Grosvenor Casino website takes everything that this one does but executes it far better, we’re going to say that this is an online casino you should skip.

The Vic mobile screenshot

What are players saying about The Vic?

Here are our condensed / reader’s digest summaries of recent player reviews of The Vic.

  • 15-Dec-2023 by Baz:
    I advise everyone to avoid The Vic. I deposited £30, placed a £15 bet, and was informed I had insufficient funds, so they swallowed my money. – source: Trustpilot
  • 01-Dec-2023 by David:
    After depositing £20, The Vic accepted the money but now I’m unable to log back into my account. – source: Trustpilot
  • 24-Nov-2023 by We Took Alpha:
    The Vic is a rip-off; I recommend staying away from this casino. – source: Trustpilot
  • 01-Nov-2023 by Rachel:
    I’ve spent approximately £1,200 over a month without receiving a single bonus; all games seem worse than other casinos. I don’t mind losing, but this is unfair. I advise against them as winning seems impossible. – source: Trustpilot
  • 08-Oct-2023 by Milan:
    I reported an issue with my account to The Vic and have not received a response for a week. Their customer support is very disappointing. – source: Trustpilot
  • 20-Sept-2023 by Mr ZN:
    The Vic requires serious investigation. Whether betting low or high, winning seems impossible. Games consistently crash, especially after a win, and bonuses are rare with minimal payouts. Avoid this site at all costs. – source: Trustpilot
  • 25-Jul-2023 by Fernando:
    The payouts at The Vic are very poor; playing with bonus money yields prizes, but once you use your own money, expect to lose it all with negligible returns. I do not recommend playing or depositing here. – source: Trustpilot
  • 08-Jul-2023 by Elouise:
    I had a good overall experience with The Vic, especially with their welcome bonus. However, finding eligible games for bonus spending was difficult, and the promotional codes and customer service were problematic. Despite these issues, I successfully cashed out £800. – source: Trustpilot
  • 03-Jul-2023 by Amber:
    The Vic is my preferred casino site due to its wide range of games and daily promotions. Following a win last week, I treated my family to a day out. I love their excellent customer service. – source: Trustpilot
  • 23-May-2023 by Jason:
    I’ve had positive experiences with customer support at The Vic, feeling more at ease than with other casinos, despite wishing for better luck with my winnings. – source: Trustpilot