Virgin Bet

Virgin Bet logo

Virgin Bet sister sites include Wild Jack Casino.
Virgin Bet (virginbet.com) is operated by Virgin Bet Limited from 2.2 Waterport Place, GIBRALTAR, GX11 1AA.

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Can Virgin Bet be trusted?

trust score

★★★

Virgin Bet is a 3 Star trusted casino, here’s why

1. Cookies popup YES – A cookies acceptance message bar is displayed to users on the first visit to this website.
2. Mass Media Adverts NO – There are no National T.V or media-based adverts available for Virgin Bet casino anywhere.
3. Casino look and feel FANTASTIC – The website of this casino has great visuals and responsive casino interactive elements.
4. Trustpilot Score ABOVE AVERAGE – Virgin Bet has been rated 3. 6 / 5 according to 1,210 user reviews.
5. Payment Options BAD – The only three methods of conducting transactions on this website are PayPal, Mastercard, and Visa.
6. Help Options OK – Users may contact support through live chat and email services which are provided on this casino.
7. Operator country TRUSTED – This casino is being operated from a known and reliable location, which is GX11 1AA, Gibraltar.
8. UKGC Records GREAT – The license number under which this casino is licensed by the UKGC is 54310, and there are no fines or sanctions on record for this casino.
9. Key Bonus Terms N/A – Information about the wagering requirements for bonuses on this casino has not been disclosed.
10. Slot Developers GOOD – There is a decent variety of software providers hosting their top-notch casino games on this website.
Overall SCORE > ★★★★★ – 3/5 Stars
Virgin Bet is partially trusted

What are players saying about Virgin Bet?

Here are our condensed / readers digest summaries of recent player reviews of Virgin Bet.

  • 26-Feb-2021 by Brandon:
    Last week I got a chance to register myself on this site. I will definitely recommend everyone to come and play at this casino because their withdrawals were fast and efficient. – source: TrustPilot
  • 24-Feb-2021 by John:
    Withdrawals were not quick because of this I almost lost some money. Later on, I contacted their customer service and they apologised to me and promised to pay me back which didn’t happen since then. – source: TrustPilot
  • 22-Feb-2021 by Carl:
    I would definitely say that it was amongst the worst gaming experience I ever had. I was unable to place my bets because of lag in their systems, let alone the withdrawal’s for which I had to wait for hours. – source: TrustPilot
  • 22-Feb-2021 by Christian:
    This was a great adventure on this site and the interface was simple to use but sometimes payouts were delaying like hell, but overall gaming experience was average. – source: TrustPilot
  • 22-Feb-2021 by Luke:
    I registered myself on this site some years ago and I already have bets on this site, but all of sudden they’re looking to check my banking statements and receipts which is totally miserable. I contacted their customer support but no one responded to me. – source: TrustPilot
  • 21-Feb-2021 by Steve:
    It was a terrible experience there as their gaming systems were lagging because of which I lost my money. Later I tried to contact customer service but their live chats were down and contact didn’t happen. – source: TrustPilot
  • 21-Feb-2021 by Rhodes:
    It is now their habit that bets are shutting down twice a week or more which is not great. I would not recommend anyone to bet on this site in near future. – source: TrustPilot
  • 21-Feb-2021 by Wills:
    It was a great site when I started to bet on this site but as time passes it became more and more awful and ugly. Now it’s a normal site with average payments and weak odds. – source: TrustPilot
  • 21-Feb-2021 by Garry:
    Their app totally sucks and it won’t even work at the time of need. Sometimes I try to give a review but their app becomes a hurdle in my way. Their app really needs a serious update in near future. – source: TrustPilot
  • 29-Dec-2020 by Paul:
    I was wondering on their site for a couple of months because of my payouts, but now they are testing the limits of their customers. They say we have no cashier at the moment which is totally unacceptable – source: TrustPilot

About Virgin Bet and the Virgin Brand

On Virgin’s main site, they have a small section dedicated to each of the Virgin betting and gaming brands. The Virgin Bet betting site was created due to the company’s passion for sports and sports betting. The betting app is available in the UK and claims to offer players a massive range of markets across the sporting industry. This betting site is now one of the most popular betting providers in the UK and is one of the fastest growing sites in the industry. As of 2019, when the Virgin Bet site was first released, it has been climbing its way up the gambling charts in the UK and was soon recognised as a worthy competitor for other bookmaking brands and sites.

The Virgin Group Ltd itself was founded much longer ago, in 1970, originally as a record shop. A few years later, company founder Richard Branson opened a recording studio called The Manor. In the mid 1970’s, was the launch of Virgin Records and Virgin Music Publishing in the UK. After many years and many other brands being established, including the likes of Virgin Casino and Virgin Poker, Virgin Bet is launched in 2019. Virgin Bet is licensed in both Great Britain by the Gambling Commission, as well as in Gibraltar, by the Government of Gibraltar and the Gibraltar Gambling Commissioner. The site is also operated by Virgin Bet Ltd, which is a standalone company made specifically for the purpose of this site.

Virgin Bet sponsorships

For a popular company like Virgin, they will undoubtedly have no struggle bagging sponsorships and expanding their name and popularity. Many online casino brands and betting brands tend to sponsor sporting events, since it fits within their target audience reach and is relevant to the community they reside within. In July 2021, Virgin Bet were announced as the newest sponsor of the Ayr Gold Cup. This is Scotland’s top flat horse racing event. The Ayr Gold Cup Festival ran for three days, from September the 16th to September the 18th. The footage was aired on ITV Racing on the 18th of September and was shown live – it was said to be the main event of the day on this TV channel. As well as the Ayr Gold Cup, the Virgin Bet sportsbook brand sponsored seven other races across the week. This included the Ayr Silver Cup, the Firth of Clyde Stakes, and the Doonside Cup Listed Race. Virgin Bet also sponsored the Kilkerran Cup and the Ayr Bronze Cup later in the event.

David Brown, the Managing Director of Ayr Racecourse mentioned that he was “thrilled” that Virgin Bet had chosen to sponsor the Ayr Gold Cup, which is “one of the most prestigious sprint handicaps in the racing calendar.” He added that sponsorship never used to be as “important to racing” as it is now. Additionally, James McKay, the Sportsbook Director at Virgin Bet said that they are “excited to announce Virgin Bet’s new partnership with Ayr Racecourse” as they know how much their customers “enjoy the excitement of premier racing events at the most historic racecourses”. The Virgin Bet Ayr Gold Cup was a big moment in the flat-racing season. The live streaming on ITV Racing will have likely gained a lot of traction from viewers that may have introduced the site to new players or reminded existing players that it exists. This is a useful way for brands to grow their popularity and recognition without putting too much effort into an advertisement.

Virgin Bet TV adverts and social media

There are no available TV advertisements for Virgin Bet, although their sister site Virgin Games has gained huge popularity with their ambassador and mascot ‘Vlad’, who appears in a series of videos advertising the Virgin Games site. Since Virgin Bet is a sportsbook betting site, they perhaps have a lesser need for brand mascots and video adverts since many of their customers will know of it through the popular Virgin brand already. Since the Virgin Bet site focuses less on gaming, video adverts are not as necessary to promote it as you generally know what you are getting with a sportsbook site. Also, due to the Virgin Group’s already huge amount of popularity, both inside and outside of the gaming industry, Virgin Bet likely do not need to rely on additional, personalised adverts to gain customers.

Virgin Bet has a verified Facebook page with over 5k page likes, but has not posted any content since the end of 2019, other than to change their profile and cover photos. On the profile picture post, there are over 50 comments with many negative comments directed towards the account, complaining of issues with the betting site, as well as customers being unable to use the app version. Often, social media pages like this offer customers and players the chance to voice their opinion publicly without having to contact a customer service team, so this could be beneficial or detrimental to the brand and its reputation. However, people can also use social media to share their positive experiences with betting and gaming sites, which could introduce new players to the site and draw new people to it with their recommendations through social media.

The verified Instagram account follows the same fate, and with 400 followers, has not been active since 2019. The Twitter account on the other hand, which is verified with just under 2k followers, was active last in March 2020, but has not posted since. The content that was posted included promotional offers, results from certain sporting events, as well as other related interactional content that engages their followers and fans of the sport. This type of content is perfect for the social media pages of a betting or gambling website, as it provides players with up-to-date news and knowledge about the happenings of the site and company. Hopefully Virgin Bet return to social media with more of this content to keep their customers engaged.

Virgin Bet Review 2022

Virgin Bet is the latest expansion of the Virgin Empire run by Sir Richard Branson, not too long ago, this online casino was launched by Gamesys Group in June 2020. It finds itself among the elite in the gaming industry because of its excellent service. Between last year (2020) and this year, there have been a lot of changes made to the platform.

Virgin Bet Casino is actually a betting platform. Players and bettors can bet from this platform on many of the sports and tournaments going on around the world. There is an app for online betting and people sign up by making their first deposit. The customer’s support is available 24/7 for all of their players. There is in-play betting for different betting markets to place a bet on.

virgin bet laptop screenshot 2021

The Virginbet.com website was designed in such a way that it accommodates strictly players from the United Kingdom. New players can register with ease if the person is a major UK citizen (a citizen above 18years). Here are some of its most attractive features.

New Player Welcome Offer

UK OFFER – New Players can get a free £20 bet when they place a £10 bet. Terms and conditions are confusing as it’s a sportsbook offer and we usually review casinos!
NON-UK OFFER – Immediately after registration, new users are welcomed to the casino with a bonus of up to €20. The €20 is split into two separate bets with €10 each. The account will be activated once the new user stakes the first bet with a token of €10 on any game with ≥ 1.50 0dds. On your first bet (either win or lose), you will be awarded a free bet.

Monthly Promotion

It offers a fancy sum of £10 free when you bet three times a week. There is always an Acas package between Mondays to Sunday. This package contains four to five-leg games for just £10. The Virgin Bet five is also one of those free and simple games to play.

Pros and Cons

Pros
They provide the best odds.
They also have an innovative in-play betting feature.
Cons
The desktop version isn’t well integrated with the various payment methods.
Horse gaming is also missing.

Featured Slots and Casino Games

Rainbow Riches: This game is ranked 4 out of over 5,000 online slots games. The game was created by Scientific Games with 20 pay lines, 5 reels, and 3 rows. Rainbow riches is a medium-low volatile game with 95.00% and medium RTP.
Deal or No Deal: It’s a game made with 20 pay lines, 5 reels, and 3 rows. This game was fully developed by Endemol games with 95.21% RTP. The game is a medium-low volatile and medium RTP game. It is ranked 4th out of all games produced by the developer.
The Legacy of Cleopatra’s Palace slot: It is a 96.50% RTP slot developed by High 5 Games with 25 pay lines, 5 reels, and 3 rows. It’s a medium volatile game with a medium-high RTP.

Deposits and Withdrawal Methods

The Virgin Bet accounts have come with easy payment methods. This allows slot players to make deposits and withdrawals with ease.
PayPal: To enhance smooth, easy, and faster fund transactions, PayPal was adopted by the company. The use of PayPal allows a minimum and maximum deposit of £10 and £5,500 and also a minimum and maximum withdrawal of £10 and £5,500.
The Debit Card: This includes the use of either MasterCard or Visa card. They almost have the same function just that the acceptance differs. The debit cards warrant a minimum deposit and withdrawal of £10 and a maximum deposit and withdrawal of £10,000 are allowed.

Customer Support and License

Do you want clarity on some issues? There is a customer support centre that has been put in place by the website developers. The online casino players can contact and consult the customer care service via email, live chat and you can call. The good news is that it operates around the clock (24/7).
Virgin bet limited is an online casino company that is fully licensed by the Gambling Commission of Great Britain and the Gibraltar Commission. They are also registered with IBAS.

The Verdict

The website’s design and colour make it simple and easier for users to use. This online casino slot has overcome some odds and keeps improving to best serve its users.

virgin bet mobile screenshot 2021

Virgin Bet Sister Sites 2022

Wild Jack Casino

wildjackcasino sister sites

Wild Jack Casino is operated by Digimedia Group. The license is issued by Malta Gaming Authority. The colour scheme is an all-black one, for right off the bat, players know it’s a classical casino for the Sin City lovers. The featured games are Elven Magic, Rio Fever, Fluffy Favorites, Legend of Golden Monkey, Chilli Gold 2, Feline Queen, Ancient Egypt Classic and many others. The casino is accessible on all internet-connected devices such as mobile, tablet and desktop.

The theming of this unofficial Virgin Bet sister site is quite quirky but mainly revolves around the classical theme that vegas-inspired casinos tend to adopt in this industry, with a very modern design, easy to navigate sections that include the VIP promotional ladder, game sections and others. Moreover, being originally owned by Fortune Logic, they’re only affiliated with two software providers, Evolution Gaming for the live gaming part, and Microgaming for the video slots and instant play games.

About Virgin Bet

Virgin Bet is one of the more current participants into the online games wagering business having dispatched in June this year. Nonetheless, the sportsbook is sponsored by probably the most honed mind in the business, Gamesys Group, who have used their abundance of involvement with the internet betting industry to make a show-stopper. Additionally, the bookie rides on the strong standing of the prestigious Virgin brand to which it is associated.

Discussing Legitimacy of the Casino, it is fueled by UK Gambling commission.Commission helps by keeping horrendous lead out of wagering.It in like way helps the police over recognized unlawful wagering.Gambling Commission grant infers that the club is guaranteed to Protect those not develop enough to wager by having satisfactory measures set up to hold them back from getting to the site, Assist anyone with issues related to wagering, by providing them information and guidance on where to discover support from and offer help that is absolutely sensible for all people using the site. UK Gambling Commission can offer a comparative five-star game decision and customer help as those that are picked abroad.

The gambling club is upheld by eCOGRA.This affiliation is centred around guaranteeing that its labourers treat themselves with the most raised level of control conceivable. eCOGRA helps gambling club’s administrators, application sellers, and other related master affiliations meet the objectives of player flourishing, practically identical gaming, and talented lead.

Club has a License of Gambling Commission in Gibraltar. The GBGA’s motivation is to talk for the benefit of Gibraltar far off betting licensees on issues of lawful and administrative significance to the betting business while taking part in an exchange with important specialists all throughout the planet. It additionally means to give governments, officials and strategy creators a superior comprehension of the betting business and its significance to Gibraltar.

These accomplices set the club in a place deserving of wagering and depending upon your cash. At the point when new Virgin Bet clients join they are qualified for a £20 free bet which is granted in two badges of £10 each. To enact the offer, you need to put down your first bet of £10 bet on any games at chances of 1.50 or more prominent. The free bet is granted whether your underlying bet wins or loses. There are various store and withdrawal alternatives accessible at Virgin Bet. All significant financial techniques are acknowledged, including check cards, eWallets and prepaid vouchers.

Top Games

Sports Betting

Similarly, as with numerous bookmakers, football wagering and horse dashing are the two most conspicuous games as a result of their prominence. They are in the ‘included’ area on the left-hand side, which gives clients simple admittance to them. The segment likewise includes a portion of the famous games of the day like tennis, b-ball and cricket, which is a convenient method of discovering the occasion you need to wager on easily. Once you get into the ‘all games’ part, you can see Virgin Bet has around 30 distinct games to browse. These remember standard occasions for sports like rugby association, rugby alliance and boxing, just as some speciality sports like seashore volleyball, throwing and badminton.

Secrets of the Phoenix

When you begin to play Secrets of the Phoenix space on the web, you will be shipped to a distant supernatural land. Aztec pyramids behind the scenes drift on top of lavish green islands loaded up with cascades and thick trees. Old images slip on a stone outcropping as you endeavour to frame winning combinations. The illustrations are really shocking and just add to the drenching of this dream themed space. Charming audio effects go with the interactivity, and unpretentious liveliness with joyful pomp are set off by procuring wins. Set on 5 reels with 25 paylines, the Secrets of the Phoenix gambling machine accompanies an assortment of images and energizing highlights like falling reels and free twists. The all-out bonanza is that of £10,000 and the RTP is that of 94.97%. Jump aboard this Gamesys space game today!

Winfall Wishes

In case you’re inclined toward everything Arabian and intriguing – or even a few things Arabian and fascinating – you need to get an eyeful of Winfall Wishes. It’s a delight of a game, one which takes the oversaturated and underpowered Arabian openings class and wrenches the quality control up a few indents. Gamesys are the designer liable for this dazzling looking opening. It probably won’t be so wealthy in the highlights division, however, on the front of the illustration this game is slaughtering it. Winfall Wishes satisfies its name, introducing a falling cluster of wealth that falls into position. Designers appear to support this methodology with Arabian themed games more than most for reasons unknown and it’s one that is splendidly executed here.

The motivation behind why this Gamesys opening looks so epic comes not by virtue of the images, satisfying as they are, yet rather because of the foundation, a foundation that is the genuine star of this game.

Western Gold

Like all Microgaming openings, Western Gold space is loaded with heaps of extra highlights that players will discover extremely fulfilling. Among the extra highlights players should look out for is the free twists. You can trigger the free twists round when you land the in any event 3 free twists image on reels 2, 3 and 4 in the base game.

Customer Services

As a component of gathering this Virgin Bet survey, we investigated the accessible client service alternatives that are; Email at support@virginbet.com, Phone call at +44 808 169 7700, Live Chat by means of the site and Social media tweet @VirginBetHelp
No particular long stretches of activity or reaction times are recorded, so we looked online at client audits to perceive what players needed to say. Sadly, we tracked down that just 26% of surveys were set apart as ‘incredible’, with a stressing 54% rating Virgin Bet as ‘awful’. From these audits, we tracked down that the greatest objection against Virgin Bet was that individuals considered the client assistance “non-existent”.

A few surveys additionally had remarks identified with horrendous chances and records being shut for no obvious reason. As you may expect, a reasonable part of the fantastic audits straightforwardly negates these objections. Subsequently, we feel that our Virgin Bet assessment ought to be decisively in the centre, yet with the proviso to be careful.

Virgin Bet Sister Sites

virgin bet sister sites 2021