Virtual Casino Group Casinos
Virtual Casino Group is a casino network company with 8 active sites. The Virtual Casino Group sites are Wild Vegas Casino, Ruby Slots, Palace of Chance, Dreams Casino, Cool Cat Casino, Slots of Vegas, Prism Casino and Club Player Casino.
Virtual Casino Group is thought to be based in Curacao, but also has links to Costa Rica and the Czech Republic.
Virtual Casino Group Casinos
Virtual Casino Group Casinos 2024
The Virtual Casino Group has a bad reputation online. The address and operating location of the casino network company cannot be verified, and the internet is full of complaints about late payment, non-payment and other customer service issues. More worryingly, the Virtual Casino Group’s casinos are not covered by any recognised iGaming licences. For those reasons we strongly recommend that UK players look elsewhere.
In the interests of safety, UK players should only play at casinos covered by a full, valid licence from the UK Gambling Commission.
Wild Vegas Casino
Wild Vegas Casino is arguably the best-known of the Virtual Casino Group casinos now that Virtual Casino itself is closed. The casino accepts sign-ups and registrations from everywhere. That includes the UK (even though the site doesn’t have a UKGC licence) and the United States of America (even though it’s illegal to offer online slots and casino websites to customers in the USA). That tells you a lot of what you need to know about the way that the Virtual Casino Group does business. The setup of Wild Vegas Casino is typical of the rest of the sites on the network. Wild Vegas Casino operates on RTG’s software platform, which is fairly typical of casinos based in Curacao. It’s a very limited platform with no providers other than Real Time Gaming. That means Wild Vegas Casino only has around 150 online slots in its games portfolio and can’t offer any live dealer games. Between the lack of quality games, the low number of games available overall and the total lack of a recognised licence, Wild Vegas Casino is one to miss. That advice remains true of the other casinos we’re about to mention, but we’ll discuss each of them individually.
Prism Casino is a brightly-coloured casino site that’s been online since 2002 and looks its age. Being online for twenty years would be something for most online casinos to celebrate, but we’d suggest that there isn’t much worth celebrating when it comes to Prism Casino. It’s a horribly dated-looking site and comes with all of the same problems as Wild Vegas Casino. The casino would prefer players to download software from the site before they play any games, but whether you download any software or not, you’ll still be faced with the same collection of around 150 online slots from RTG. Prism Casino claims to offer a VIP program to loyal players, but complaints elsewhere suggest that even VIPs experience the same basic customer service and non-payment issues as general customers. There aren’t any geo-restrictions in place, which means that players from the UK can and do sign up to Prism Casino, but we can’t sign off on that idea. The lack of a licence is a massive red flag. Some of the text in the “about us” section of Prism Casino says that the site complies with the laws of Costa Rica, which might offer a clue about the location of Virtual Casino Group, but there are references to both Curacao and the Czech Republic on other sites.
Club Player Casino
Club Player Casino is a little younger than Prism Casino, but not by much. It was launched in 2004 and also claims to be compliant with the laws of Costa Rica. We think – but cannot prove – that Virtual Casino Group was originally based in Costa Rica but has moved elsewhere within the past decade. Club Player Casino claims to offer a 450% matched deposit bonus to new players, but failure to deliver bonuses is yet another one of the many complaints we’ve heard about casinos on this network. Further down the homepage, it claims that progressive jackpots of up to £250,000 might be available. That’s actually a low figure compared to the seven and eight-figure jackpots you’ll find at the world’s biggest online slots sites and is another reminder of the limitations of the RTG platform. If you don’t have access to the biggest jackpot games, you can’t provide players with access to the biggest jackpots, and that’s the situation with Club Player Casino. A link in the footer of Club Player Casino claims that the site’s licence is held by a company called Hastings BV. The “BV” suggests that the company ought to be based in Curacao, but we can’t find any evidence that any such company exists. Without that evidence, we have to assume that this is yet another Virtual Casino Group site without a licence.
Between the ruby-red tone of the background and the ruby slippers that appear on the screen every time you’re waiting for something to load, we’re not sure whether Ruby Slots is going for a “precious stones” theme or a “Wizard of Oz” theme. We don’t suppose it really matters because Ruby Slots is the least impressive of the Virtual Casino Group sites we’ve looked at so far – and we haven’t been impressed by any of them yet. On the homepage of Ruby Slots is a claim that the site offers “over eighty” online slots, which indicates either that the homepage hasn’t been updated for a very long time or that Ruby Slots operates a small portfolio even by the standards of Real Time Gaming casinos. “Timely payouts” is another of the claims made on the site, but we’re aware of multiple instances of successful players waiting more than 28 days to get their money – and in some cases, they were the lucky ones. American Express and Discover are both accepted as forms of payment at Ruby Slots, which is another clear sign that UK players shouldn’t be playing here. It hasn’t been legal to pay for online casinos with credit cards in the UK since April 2020. Ruby Slots has been online for well over ten years, but given that it specifically targets US citizens, we have no idea how it manages to remain online.
Palace of Chance
We should try to find something positive to say about at least one of the Virtual Casino Group casinos, so we’ll say that Palace of Chance is the best-looking and most appealing of the casino sites we’ve highlighted here. It looks more modern and secure than any of the other casino sites in the range, and it offers a seven-figure maximum jackpot. However, it doesn’t explain how the figure of £1m has been arrived at, and so we can’t rule out it’s a cumulative total taken from all of the RTG jackpot slots on the site added together. The offer to new players at Palace of Chance is a 200% matched deposit with “no rules” attached, which could mean either that there aren’t any wagering requirements or that the casino is unlicensed. Unlike several of the other sites on the network, Palace of Chance offers blackjack and poker, so there’s at least a little more variety here for the players who feel bold enough to lay their money down and give the casino a try. Palace of Chance feels a little more like a casino of the 2020s in that it doesn’t ask players to download anything before they start spending or playing, but it’s still a lacklustre site, and it still can’t offer the most basic assurances about safety and responsibility.
About Virtual Casino Group
We wish we could paint you a detailed picture of Virtual Casino Group, but unfortunately, it isn’t possible to do so. We doubt that anyone who doesn’t work for the company could. We’re accustomed to casino network companies with links to Curacao, making it difficult to find information about them, but Virtual Casino Group takes that to the next level. It hasn’t even been possible to pin down an address for the company. It’s generally thought that the business was founded in Costa Rica in 20022, but there are definite links to Curacao in the 2020s, and we’ve seen suggestions elsewhere that the company’s head office is in the Czech Republic. The casino network company doesn’t have a network and doesn’t release public statements. There’s no way of knowing how many people work for Virtual Casino Group or how much money the company has made over the years. That also means that there’s no way of knowing how much they’ve paid out to their customers. One red flag is normally enough to mean it’s worth giving a casino network company a wide berth. Virtual Casino Group has several of them.
The lack of clarity over where the company is based is one matter, but the lack of licencing information is arguably worse. Some of the company’s casino sites claim to be compliant with the laws of Costa Rica but stop short of saying that they hold an iGaming licence in Costa Rica. Even if they did, it wouldn’t matter much, as there isn’t an iGaming licence available in Costa Rica that’s recognised in the rest of the world. All of the world’s most respected casino sites have licences with either the UK Gambling Commission or the Malta Gaming Authority. Some have both. Below those benchmarks, there are also obtainable licences in Sweden, Gibraltar, Alderney and several other places. The licences handed out by Antillephone N.V. in Curacao are viewed with suspicion and exist somewhere near the bottom of the ladder in terms of respectability, but Virtual Casino Group doesn’t even have a licence from Curacao. In as far as it’s possible to tell, the company is completely unlicensed.
From there, the list of concerns only grows bigger. The fact that only games from Real Time Gaming are available at the company’s casino sites suggests that other providers won’t work with them. The fact that several of the Virtual Casino Group sites – especially Wild Vegas Casino – openly admit that they’re open to players from the United States of America means that the company has little regard for the laws of sovereign nations. Our friends at Ask Gamblers have noted that Virtual Casino Group’s casinos have been connected with “numerous controversies,” including slow payments and unexplained account closures. Our friends at Casinomeister called them “the antithesis of accredited casinos.” Processing times and banking fees and limits aren’t specified on any of the Virtual Casino Group’s websites. You can’t even rely on the FAQ section being available every time you visit. We feel like we’ve given you enough reasons to stay away from these casinos already, but just to be clear, we don’t think you should play at any of these sites. There are some great online casinos out there in the world, and you’ll find links to them at the top of this page. Go and play at one or more of them instead.
What are players saying about Virtual Casino Group sites?
Here are our condensed / readers digest summaries of recent player reviews of Virtual Casino Group casinos. Please note that we do not update these reviews as the casinos are unlicensed and UK players are advised to stay away from them.
- 17-Mar-2021: Wild Vegas Casino by Eva:
Most of their games were fixed and some were not even working, the live chat system was terrible and the staff was too incompetent. – source: AskGamblers
- 18-Jan-2020: Palace of Chance Casino by Betty:
At the start, they offered me attractive bonus offers but most of them were not claimable, the customer service was not working properly and some staff members were very rude. – source: AskGamblers
- 14-Oct-2021: Prism Casino by Ervin:
I will give them zero stars everything here sucks, my funds are still pending for 2 weeks as their methods are slow and limited. – source: AskGamblers
- 17-Jan-2018: Club Player Casino by Martin:
I deposited a decent amount of money but indeed I lost everything, their slot machines were terribly slow and good machines were only available for VIP players. – source: AskGamblers
- 14-Nov-2020: Cool Cat Casino by Wendy:
I enjoyed a lot at this casino their wagering terms and conditions were quite impressive and modern. Although live chat was not available 24/7. – source: AskGamblers
- 03-Oct-2021: Slots of Vegas Casino by Warner:
Games were decent here and bonuses were medium, sometimes payouts at this casino are slow and sometimes withdrawals take 2 weeks for clearing funds. – source: AskGamblers
- 20-Apr-2021: Ruby Slots Casino by Robert:
The experience at this casino was good their deposits processing time was fast and bonus offers were eye-catching. Ruby slots also offered me decent support on every stage. – source: AskGamblers
- 24-Jun-2021: Dreams Casino by Lee:
I have been playing here for 6 years didn’t feel bored any day. It is only because of their exceptional gaming library and decent bonus offers. – source: AskGamblers
- 21-Jan-2015: Cirrus Casino by Alan:
The promotional offers of Cirrus casino were impressive and other bonuses were very useful because of this winnings odds were much higher here. – source: AskGamblers
- 15-May-2010: VIP Lounge Casino by Randy:
I really don’t recommend this casino to anyone their payout processing time was too much and hidden charges were also implemented on my winnings. – source: AskGamblers
Reviews of Virtual Casino Group Casino Sites
The purpose of this page is to provide players with an overview of Virtual Casino Group and its most popular casinos. If you’d like to find out more about any of the individual casinos in the range, you can do so by selecting the relevant thumbnail from the list below. You’ll be taken to our dedicated review page for each casino.
Full list of Virtual Casino Group Sites 2024
This is every Virtual Casino Group site that we’re currently aware of, but we can’t rule out the possibility that more exist as the company doesn’t put its name or logo on any of the sites that it owns, nor does it publish information.
Active Virtual Casino Group Casinos
- Wild Vegas Casino (wildvegascasino.com)
- Prism Casino (prismcasino.com)
- Palace of Chance (palaceofchance.com)
- Club Player Casino (clubplayercasino.com)
- Cool Cat Casino (coolcat-casino.com)
- Slots of Vegas (slotsofvegas.com)
- Ruby Slots (rubyslots.com)
- Dreams Casino (dreamscasino.com)