Royal Reels

royal reels logo 2024

Royal Reels sister sites include Rock’n Reels.
Royal Reels Casino (royalreels.com) is operated by Cesario N.V. of Curacao.

Royal Reels is not available in the United Kingdom.

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Royal Reels Sister Sites 2025

Royal Reels is operated by a company based in Curacao, and was designed for players in Australia. With that in mind, it shouldn’t come as a huge surprise that neither the casino nor its operator holds a UK Gambling Commission licence. Casino network companies from Curacao almost never do, and Cesario N.V., which owns the Royal Reels sister sites, is no exception. What that means for you as a UK-based player is that even though you can register at Royal Reels and play here, you shouldn’t. You’d be opening yourself to a world of problems and the potential for financial loss if something went wrong, as there would be no protection or regulatory assistance available. If you’re not a UK-based player, though, read on to find out more about the Royal Reels sister sites.

Rock’n Reels

Rockn Reels Casino logo

Some of the language we used in the paragraph above might have been a little misleading. We’ve been talking about Royal Reels sister sites, but there’s actually only one Royal Reels sister site, and it’s Rock’n Reels. We can say that with some confidence because while it’s sometimes difficult to track down reliable information about casino operators headquartered in Curacao, we haven’t been able to find a single source that claims Cesario N.V. owns more than just Royal Reels and Rock’n Reels. In fact, quite a few reputable sources don’t even know that Rock’n Reels exists. It does, though, and it’s something of a disappointment.

The very least that we’d expect from a casino with a name like Rock’n Reels is a rock and roll theme. We didn’t arrive on the homepage of the site expecting to find something like Planet Rock Casino or Metal Casino, but a throwback 1950s or 1960s-themed rock and roll casino would have been nice. Instead, Rock’n Reels is a plain grey site that looks almost exactly like Royal Reels in every way. The fact that there are only two members of the Royal Reels sister sites family is bad enough – the fact that they’re near-identical begs the question of what the point is.

Royal Reels sister sites Rock n Reels

Royal Reels News

: After scanning the Trustpilot reviews for the Royal Reels sister sites, it would appear that some are getting the royal treatment while others are being royally screwed. While a handful of players have praised the site for its variety of games, responsive customer service, and generous bonuses, others have found themselves frustrated by delayed withdrawals, account restrictions, and a lack of communication from support teams. Among the positive experiences, some users highlighted smooth payouts and an enjoyable selection of slots, with one reviewer going as far as to call Royal Reels their favourite platform. Another commended the 24/7 support and the regular promotions, particularly the free play days, which they felt added extra value. However, these glowing endorsements contrast sharply with complaints from players who encountered issues when attempting to withdraw winnings.

Several reviews describe lengthy delays in processing withdrawals, with one customer detailing a frustrating back-and-forth over a £29,000 cashout, involving repeated requests for additional verification despite already providing extensive documentation. Another customer shared their experience of having an account closed after requesting a withdrawal, with no prior warning or clear explanation, leaving them unable to access funds. Others raised concerns about inconsistent policies, where deposits were accepted without issue, but withdrawals suddenly became subject to additional scrutiny. Some have accused the casino of making it unnecessarily difficult to claim winnings, alleging that verification processes were being used as an excuse to delay or deny payments. While some players continue to enjoy Royal Reels’ games and promotions without issue, the mixed reviews suggest that not everyone is having the same experience.

: If you live in New Zealand and you are wondering what bonuses the Royal Reels sister sites have to offer, Casino Analyzer has all the answers. The platform outlines an impressive selection of promotions across various casinos connected to Royal Reels, catering to both new and existing players. Starting with Royal Reels itself, new users can enjoy a £10 no-deposit bonus, subject to a 40x wagering requirement and a maximum withdrawal cap of £200. For those looking to boost their deposits, the casino also offers a 100% match up to £500, with a 30x wagering requirement and a minimum deposit threshold. For players seeking additional options, Casino Analyzer highlights offers from other popular sites. MrQ Casino, for example, provides 20 free spins on the Big Bass Splash slot for a deposit of just £10, while CandyLand Casino offers 50 free spins on Bankers Gone Bonkers, accompanied by a 30x wagering requirement.

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Similarly, JeffBet Casino tempts new players with a 100% bonus up to £100 and 50 free spins on Rainbow Riches, with a reasonable 35x wagering condition. Cash Arcade Casino was deemed as worth a mention with its no-deposit offer of five free spins on Chilli Heat, though this comes with higher wagering terms of 65x and a conversion limit of £50. Other standout promotions include Kwiff Casino’s generous offer of up to 200 free spins on Book of Dead, unlocked by staking £20 on slots within five days of registration. These varied bonuses provide a wealth of opportunities for players to explore different platforms and games while maximising their potential rewards.

: Pragmatic Play ensured Christmas came early to members of the Royal Reels sister sites by launching Gates of Olympus Xmas 1000 well ahead of the festive season. Players have been presented with a version of the Zeus-inspired title that dresses the thunderous Greek deity in a festive outfit, complete with a bright red cape and a cosy Santa hat. Instead of standard pay line rules, the game involves matching clusters of symbols; if players strike it lucky, they could win up to 15,000x their wager while spinning the 6 x 5 grid which allows icons to appear anywhere on the screen to form winning outcomes, while a tumble system continuously brings new opportunities by removing successful combinations and letting fresh symbols cascade down. The slot-spinning experience features multipliers that can randomly land and add considerable value to wins, going as high as 1,000x.

The free spins feature can either be triggered in the usual way by catching the minimum number of scatter symbols on the same spin or for those preferring a shortcut, the main bonus game can also be entered for a certain price. Furthermore, an Ante Bet option allows increasing the stake slightly to double the likelihood of unlocking the bonus round. Whichever way you choose to play, you’re sure to appreciate the seasonal twist on the theme, which takes you to a wintery Mount Olympus where the snow is falling, the bells are ringing, and the RTP rate is set to 96.5% in this medium-high volatility game.

: The website Smart Pokies has recently shared some user reviews for Royal Reels casino, highlighting the platform’s strong performance through genuine customer feedback. Each of the four reviews rates the casino positively, indicating a satisfaction trend that bodes well for potential players considering a visit to Royal Reels sister sites. One reviewer celebrated a particularly rewarding day that combined the thrill of wins with the convenience of same-day withdrawals, noting these as the quintessential experiences every gambler hopes for. However, they mentioned that customer service response times could be faster. Another reviewer praised the casino for its sleek design, extensive game library, and exceptionally quick withdrawal times, recommending Royal Reels enthusiastically to others.

Royal Reels Smart Pokies Review

Another patron appreciated the welcoming atmosphere facilitated by a generous welcome bonus and the streamlined registration and verification processes, which made a solid first impression. They did point out a stipulation that deposits must be wagered three times before withdrawal as a potential drawback. Lastly, a regular visitor commended the casino for its continuous flow of bonuses and promotions, as well as regular updates to the game library, expressing high hopes for future wins. These testimonials collectively paint Royal Reels Casino as a dependable choice for both casual and serious players, with its quick processing times and regular updates marking it as a standout option in the gaming community. Despite some minor criticisms regarding customer service interactions and specific wagering requirements, the overall consensus is overwhelmingly positive, suggesting that Royal Reels maintains a competitive edge in user satisfaction.

: The Leamington Observer has recently mulled over the highlights and the drawbacks of the Royal Reels online casino and emphasised that a comprehensive gaming experience awaits Australian players, which is bolstered by a robust selection of over 2,000 games and enticing bonus structures. A standout feature, the no deposit bonus alongside a lucrative VIP rewards system, is designed to appeal to new and regular players. However, the review notes that not all is flawless at the casino. Before moving into the drawbacks, the review mentions that the game library spans from hit online slots with unique themes, such as Bushido Bounty, to classic slots, which are complemented by a vast selection of table games and live dealer experiences, facilitated by top-tier providers such as Yggdrasil and Evolution.

Security-wise, the casino is described as dependable, backed by a Curacao license and fortified with SSL encryption to secure sensitive player data from cyber threats. Yet, it’s pointed out that the Curacao license might not match the protective standards set by European authorities, which could be a concern for those prioritising stringent regulation. On the promotions front, Royal Reels is said to roll out the welcome mat for new Aussie entrants with an AU£10 no deposit incentive and a welcome bonus matching up to AU£500, maintaining an industry-standard 30x wagering requirement. Yet, the platform’s transparency falters as full details on these promotions are shielded until after registration, which could deter potential players. The VIP program is described as exceptionally rewarding, allowing players to ascend through ten loyalty tiers, culminating in lavish rewards, including high-end items like a Lamborghini.

: The Royal Reels sister sites have marked the end of summer with the introduction of the chilly Pragmatic Play online slot game, Yeti Quest, which may just be the developer’s cutest video slot to date. Set against snowy, jagged mountains, Yeti Quest invites players into a frosty adventure with a friendly yeti companion visible from the start, offering a stark contrast to the typically fearsome creatures depicted in similar games. This 5-reel, 3-row slot features 20 pay lines and offers an RTP that peaks at 96.07% when the free spins feature is purchased, aligning with Pragmatic Play’s reputation for high volatility slots. Players can adjust their bets from as low as 20p up to a substantial £240 per round. The game’s symbols range from high-pay ones like ice picks and maps to the usual J-A royals, with the yeti itself acting as a wild, substituting for all symbols except the scatter.

Royal Reels Yeti Quest slot

The real excitement lies in the game’s bonus features. Multipliers in the base game may appear randomly on high-value symbols, potentially multiplying winnings if they become part of a winning combination. These multipliers become more prevalent during the free spins rounds, which can be triggered naturally or bought directly for 100 times the total bet, potentially leading to wins up to 5,000 times the stake. Despite these intriguing features, Yeti Quest does not consistently thrill; the base game can feel somewhat lacklustre with sparse multipliers making the wait for free spins or the temptation to purchase them more acute.

: Casino Guru is one of the only casino review sites (apart from us!) which you can count on for an honest review, and this week, the casino gurus turned their attention to Royal Reels Casino. The review revealed that while the casino has a Safety Index of 7.9, indicating an above-average rating, there are several factors to consider before diving in. The Safety Index is a critical measure used by Casino Guru to assess the security and fairness of online casinos. In this case, the rating suggests that Royal Reels is a viable option for some players, though there are other casinos with higher safety rankings that may offer a more secure and fair gaming experience. The review highlights that Royal Reels Casino, established in 2023 and owned by Digibrite SRL, is a medium-sized online casino with estimated annual revenues exceeding £100 million.

Despite its above-average safety rating, the review uncovered some concerns, particularly in the casino’s Terms and Conditions, which contain a few questionable clauses. These terms, while mostly fair, could potentially be used by the casino to justify withholding player winnings in certain situations. Another aspect of the review focused on player complaints. The casino has a low number of denied payouts relative to its size, which is a positive sign. However, there was at least one significant complaint, leading to the deduction of 538 black points from the casino’s Safety Index. In summary, while the Royal Reels sister sites offer modern websites, high withdrawal limits, and a variety of games from 28 providers, they also have some drawbacks, such as limited responsible gaming options and customer support that were described as unfriendly.

: If you love obscure, eccentric and off-the-cuff online slot games, the Royal Reels sister sites don’t disappoint, especially not now that Area-69 by Popiplay has entered the iGaming mix. This unique slot game immerses players in a whimsical and secretive world where a green alien has transformed a top-secret military base into a party hub. The game’s quirky graphics, including characters like cheerful aliens, curious tourists, and perplexed scientists, bring the theme to life with a playful touch across the 5 x 3 reel grid and the 15 fixed pay lines. The game contains a treasure trove of features, including the Glitter Ball feature which implants wild multipliers on the reels that can multiply wins by up to 200x. The Glitter Ball symbols also trigger the Hangover re-spin feature, where the symbols become sticky and every time a new one lands the re-spin count will reset to three.

Royal reels Area 69

More fascinating is the Alien Abduction feature, triggered by three UFO symbols, which turn reels into Abduction Reels filled with stacked wilds and escalating multipliers. The game is also equipped with a fairly standard free spins bonus feature, and players can gain instant access to each of the main bonus features by buying their way into them. However, this bonus buy feature may not be available in all jurisdictions. The theme in Area 69 may not be the most serious one you have ever seen, but clearly, Popiplay took the win potential incredibly seriously given that the game carries a maximum fixed jackpot of 10,000x. What’s more, the RTP is as high as the aliens at 97.13%.

: While some online casino reviews are entirely objective and grounded in facts and reality, some casino reviewers use the most hyperbolic language possible, which is exactly what happened when Nairaland posted a blog on how and why Australian gamers are flocking to the Royal Reels sister sites. Interestingly, it always seems to be the lacklustre casinos that are greeted by such hyperbolic fanfare. The review of Royal Reels 5 paints a vivid picture of an engaging and thrilling online casino experience. The reviewer shares their adventure beginning with classic three-reel slots that provide a nostalgic feel, and moving on to video slots that offer immersive themes and high-quality graphics. The excitement reaches a peak with progressive jackpot slots, which promise increasing rewards with every bet.

Despite the glowing portrayal, it is important for potential players to approach with caution. The casino’s reputation, as seen on Trustpilot, tells a different story. Numerous reviews highlight issues such as unresponsive customer service and complications in the withdrawal process. These complaints suggest that the actual player experience may not be as flawless as the review suggests. The Royal Reels casino claims to offer a convenient online format, allowing players to enjoy a wide variety of games from the comfort of their homes. The reviewer emphasises the diverse range of slot machines available, from simple, nostalgic games to complex, multi-reel slots with intricate themes and bonus rounds. They also mention the excitement of playing jackpot slots, where the potential for a big win grows with each spin.

: Royal Reels is teetering on the brink of losing its esteemed status in the iGaming world, as a surge of negative feedback from users threatens its reputation. The platform currently holds a TrustScore of 2 out of 5, with an average rating of 2.2 out of 5 from 73 reviews. A disconcerting 63% of these reviews are one-star ratings, highlighting a significant dissatisfaction among players. One of the most common complaints revolves around the payout process, which many users have found to be exasperatingly slow. Zac, an Australian user, reported that receiving money from the site takes an inordinate amount of time. He further mentioned that when there is a pending withdrawal, it becomes almost impossible to win any further amounts. Zac also pointed out the challenging bonus system, noting that bonuses require a 30x wagering requirement before any money can be withdrawn, which he finds exceedingly difficult to meet; however this is fairly standard practice!

Royal Reels Trustpilot

Another user, Greg from Australia, was equally dissatisfied. He labelled Royal Reels as absolute con artists, stating that winning on the site is near impossible. He noted that spinning into bonuses is a rare occurrence, and even when bonuses are paid for, the return on investment is often less than 10% of the bet. Greg’s frustration was palpable as he advised others not to waste their time or money on the site, deeming even a one-star rating too generous. These reviews paint a concerning picture for Royal Reels. The site appears to be struggling with fundamental issues that severely impact user satisfaction. The slow payout processes and stringent bonus withdrawal conditions are major points of contention that need immediate attention.

: If you’ve always loved The Dog House slot franchise but wished the gameplay was slightly grittier, you’re going to love the latest game brought out by Pragmatic Play, which has recently reached the Royal Reels sister sites. The new iteration, titled The Dog House Dog or Alive, transports the charming canine crew from the sleepy suburbs to a rough-and-tumble Old West setting. The big brown dog, now a sheriff, oversees the action beside a 5×3 game grid in a dusty, wooden frontier town, adding a bold twist to the original peaceful theme. This highly volatile slot offers a default return to player (RTP) of 96.52%, which can increase slightly during the free spins feature, purchasable for 120x the bet, boosting the RTP to 96.54%. Bets range from 20p to £240 per spin across 20 paylines. The paytable features lower-end card ranks and higher-value symbols like bones and collars, with payouts for five-of-a-kind reaching up to 37.5 times the bet.

The gameplay retains the beloved wild multipliers and introduces sticky wilds during free spins, improving the original’s mechanics. A free spins randomiser decides the number of initial spins, where wilds become sticky, potentially doubling in value when more are triggered, dramatically increasing win potential up to 10,000 times the bet. Despite the overhaul, the game maintains the franchise’s charm with a pack of personable pooches, though the frequency of wilds during free spins may vary, leading to different experiences for players. This new version pushes the envelope on the nostalgic gameplay of The Dog House, providing both long-time fans and new players with an engaging blend of nostalgia and novelty, making it an exciting addition to the franchise’s lineage.

Royal Reels Casino Key Information

Name Royal Reels.
Web Address royalreels.com
Number of Sister Sites 1.
Top Sister Sites RocknReels.
Operator Name Cesario N.V. of Curacao.
Licensing Status Unlicensed.
Bonus Terms All bonuses come with an x30 wagering requirement.
Contact Email [email protected]
Trustpilot Score 2.3 out of 5.0 (>100 reviews).
Payment Terms 3-7 days, but the casino doesn’t specify which methods it accepts.

Royal Reels Review 2025

Assuming you’ve read everything on this page so far, you should already know quite a lot about Royal Reels. You should know, for example, that it’s owned by a Curacaoan casino network company called Cesario N.V. and caters to Australian players. You should also know that it’s plain and grey because we told you that it’s a match for Rock’n Reels. All of these things are true, so while “Royal Reels” suggests there should be a regal theme at this iGaming site, there’s none to be found. Let’s see if it can make up for that omission by offering us excellent content.

Royal Reels sister sites homepage

Royal Reels Welcome Promotions

The Royal Reels website behaves like it’s in a competition to see which casino site can give away the least possible information to players. Finding information at this site is like trying to draw blood from a stone, but we’re aware of two welcome promotions on account of the fact that they appear on the rapidly changing banners on the homepage. One of them is an offer of £10 as a no-deposit bonus to every player who registers an account to play at the casino. The other is a one hundred per cent matched deposit with a maximum value of £500. We wish that we could tell you more about both of these bonuses, but we can’t because there isn’t any other information about them on the Royal Reels website, save for the fact that wagering requirements on bonuses are x30.

Other Promotions

Because of the difficulties we’ve described above, finding information about the ongoing promotions that Royal Reels Casino offers is just as hard as finding information about its welcome promotions. All we can say is based on those same scrolling banners, one of which claims that the casino offers daily deposit match bonuses. It doesn’t say what the value of those deposit matches are or what their terms and conditions are, but they at least appear to exist. The casino doesn’t make any further claims about additional promotions, so we assume that there are none to be had.

What are the Pros and Cons of Royal Reels Casino?

Pros: While it’s near-impossible to find information about the casino’s promotions, a welcome bonus of up to £500 with an x30 wagering requirement seems fair, reasonable and attractive. Royal Reels has access to more slots and games than we’re used to seeing at Curacao-based casinos, which suggests that providers trust the operator. Withdrawals are processed within 24 hours.

Cons: The fact that the casino holds back so much information about its key terms and conditions feels deliberate. There should be a page for promotions with all the information that players require on it, but there’s nothing. Banking information is also very difficult to find. While live chat is available, it always seems to say that there’s a long queue no matter when you open it. The biggest red flag of all is that Royal Reels is unlicensed.

Top Games at Royal Reels

When you’re dealing with Curacaon casinos, things tend to go one of two ways when it comes to games. Either big-name providers don’t know or trust the casino and refuse to supply it with games, or they’ve gotten to know the operator a little, and the games become available. Royal Reels has a portfolio of several hundred games, including live dealer games, table games and top slots from well-known providers like Pragmatic Play, so they must belong to the latter category.

When we visited Royal Reels to write this review, the most popular slots game available was the Western-themed Wanted: Dead or a Wild, which has been popular across the entire iGaming world for some time now, Big Bass Amazon Xtreme, one of the more recent Big Bass Bonanza sequels, was also prominently highlighted, which confirms that the Royal Reels portfolio is up to date. Other stand-out titles include Money Train 2, Pirots, and Gates of Olympus.

Withdrawal Processing & Support

The Royal Reels website doesn’t contain any information about supported deposit or withdrawal methods. There are no payment provider logos in the footer of the website (although the operator found room to include social media logos), and the “Pay-outs and Bonuses” link doesn’t tell us anything specific about methods other than the fact that the site doesn’t deal with customers based in France, which is as niche as it is irrelevant. We presume that debit card transactions are fine, but it’s annoying not to be told. The better news is that the casino pledges to process and fund all withdrawal requests within twenty-four hours unless additional documentation is required, in which case delays might be extensive. Delays of between three to seven days might apply after approval, though, and we’re not sure why.

Customer Services & Licensing

There’s a live chat link in view at all times when you’re on the Royal Reels website, and the site claims that chat services are always available. However, we’ve never once opened the chat link and not been told that there will be a delay getting back to us because of a queue – and it’s not like we visit the casino at times of the day that are normally busy. The chatbot might be able to help a little, but if you’re not getting what you want or need from it, the only way to request assistance is by sending an email to [email protected].

Licensing is a black hole at Royal Reels. Despite being owned by a company based in Curacao, Royal Reels doesn’t have a Curacao eGaming licence. It doesn’t claim to hold any licenses at all, so we assume that it doesn’t. As such, there’s no regulatory protection available at Royal Reels, no matter where in the world you’re playing it from, which basically makes it a bad idea for anybody to play here. We assume that the Royal Reels sister sites (or Rock’n Reels, the Royal Reels sister site) are in the same boat.

Royal Reels – The Verdict

There can never be any justification for playing at an online casino that isn’t licensed or regulated by anybody. The casino has carte blanche to do what it likes, including keeping your money, and there’s nothing that anyone can do about it. We understand that unlicensed casinos sometimes tempt players in with massive promotions or terms that seem too good to be true, but Royal Reels doesn’t even do that – it’s a bland and basic casino that tells us almost nothing in terms of key information and doesn’t offer anything that we can’t find at a licensed and regulated casino.

Royal Reels sister sites mobile

What are players saying about Royal Reels?

Here are our condensed / reader’s digest summaries of recent player reviews of Royal Reels Casino.

  • 25-Jan-2025 by Peter:
    This app is fantastic! A brilliant selection of slots, 24/7 customer support, and great bonuses. Highly recommended. – source: Trustpilot
  • 24-Jan-2025 by Joylene:
    I’d really like to know how to use this casino properly. It’s beyond me. – source: Trustpilot
  • 24-Jan-2025 by Dominic:
    So far, this has been the best casino I’ve come across in my country. Nothing but positive experiences. – source: Trustpilot
  • 22-Jan-2025 by MaireH:
    The best online casino for Australian players. – source: Trustpilot
  • 18-Jan-2025 by Heath:
    They don’t let you withdraw your winnings. – source: Trustpilot
  • 18-Jan-2025 by Kellie:
    Royal Reels is my favourite site to play on! The slot selection is fantastic, payouts are high and fast, and the daily bonuses are generous. I particularly love their £2 free play days. 10/10, would recommend. – source: Trustpilot
  • 15-Jan-2025 by Michelle:
    After using this site for a year, I finally decided to deposit using my daughter’s card, which she had previously used with no issues. I won £50,000 and successfully withdrew £14,000 before they started asking for verification documents. After providing everything requested, they now say my winnings need to go through a “winning verification process.” It’s been weeks, and they keep throwing new obstacles in my way. Their customer support is unhelpful and copy-pastes the same responses. I’ll be escalating this if my remaining £29,000 isn’t paid out. – source: Trustpilot
  • 10-Jan-2025 by Linda:
    Royal Reels doesn’t deserve any stars. My son and I have spent thousands on this site, but the moment he requested a £2,000 withdrawal, they banned his account, accusing him of having multiple accounts—despite each of us using our own names. It’s theft! They happily took £600 in deposits that day but refused to pay out his winnings. No responses to emails or messages. I’ll be reporting them to anyone who will listen. – source: Trustpilot
  • 28-Dec-2024 by John:
    One of the biggest scam casinos I’ve ever come across. At first, they let you win a bit to keep you hooked, then they manipulate your account so you never win again. They claim their games are fair and use a random number generator, but that’s rubbish. This site needs shutting down immediately. I don’t understand how the Australian government hasn’t stepped in yet. Stay away from these scammers. – source: Trustpilot
  • 17-Dec-2024 by Stephen:
    These scammers don’t even credit your deposits and then dodge you for months. I ended up going to my bank and claiming back every single deposit. It worked, and I highly recommend others do the same. – source: Trustpilot