Royal Reels

royal reels logo 2024

Royal Reels sister sites include Rock’n Reels.
Royal Reels (royalreels.com) is operated by Cesario N.V. of Curacao.

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Royal Reels Sister Sites 2024

ROYAL REELS IS NOT COVERED BY A UK GAMBLING COMMISSION LICENCE.

Royal Reels is operated by a company based in Curacao, and was designed for players in Australia. With that in mind, it shouldn’t come as a huge surprise that neither the casino nor its operator holds a UK Gambling Commission licence. Casino network companies from Curacao almost never do, and Cesario N.V., which owns the Royal Reels sister sites, is no exception. What that means for you as a UK-based player is that even though you can register at Royal Reels and play here, you shouldn’t. You’d be opening yourself to a world of problems and the potential for financial loss if something went wrong, as there would be no protection or regulatory assistance available. If you’re not a UK-based player, though, read on to find out more about the Royal Reels sister sites.

Rock’n Reels

Rockn Reels Casino logo

Some of the language we used in the paragraph above might have been a little misleading. We’ve been talking about Royal Reels sister sites, but there’s actually only one Royal Reels sister site, and it’s Rock’n Reels. We can say that with some confidence because while it’s sometimes difficult to track down reliable information about casino operators headquartered in Curacao, we haven’t been able to find a single source that claims Cesario N.V. owns more than just Royal Reels and Rock’n Reels. In fact, quite a few reputable sources don’t even know that Rock’n Reels exists. It does, though, and it’s something of a disappointment.

The very least that we’d expect from a casino with a name like Rock’n Reels is a rock and roll theme. We didn’t arrive on the homepage of the site expecting to find something like Planet Rock Casino or Metal Casino, but a throwback 1950s or 1960s-themed rock and roll casino would have been nice. Instead, Rock’n Reels is a plain grey site that looks almost exactly like Royal Reels in every way. The fact that there are only two members of the Royal Reels sister sites family is bad enough – the fact that they’re near-identical begs the question of what the point is.

Royal Reels sister sites Rockn Reels

Royal Reels Review 2024

Assuming you’ve read everything on this page so far, you should already know quite a lot about Royal Reels. You should know, for example, that it’s owned by a Curacaoan casino network company called Cesario N.V. and caters to Australian players. You should also know that it’s plain and grey because we told you that it’s a match for Rock’n Reels. All of these things are true, so while “Royal Reels” suggests there should be a regal theme at this iGaming site, there’s none to be found. Let’s see if it can make up for that omission by offering us excellent content.

Royal Reels sister sites homepage

Royal Reels Welcome Promotions

The Royal Reels website behaves like it’s in a competition to see which casino site can give away the least possible information to players. Finding information at this site is like trying to draw blood from a stone, but we’re aware of two welcome promotions on account of the fact that they appear on the rapidly changing banners on the homepage. One of them is an offer of £10 as a no-deposit bonus to every player who registers an account to play at the casino. The other is a one hundred per cent matched deposit with a maximum value of £500. We wish that we could tell you more about both of these bonuses, but we can’t because there isn’t any other information about them on the Royal Reels website, save for the fact that wagering requirements on bonuses are x30.

Other Promotions

Because of the difficulties we’ve described above, finding information about the ongoing promotions that Royal Reels offers is just as hard as finding information about its welcome promotions. All we can say is based on those same scrolling banners, one of which claims that the casino offers daily deposit match bonuses. It doesn’t say what the value of those deposit matches are or what their terms and conditions are, but they at least appear to exist. The casino doesn’t make any further claims about additional promotions, so we assume that there are none to be had.

Pros and Cons of Royal Reels

Pros: While it’s near-impossible to find information about the casino’s promotions, a welcome bonus of up to £500 with an x30 wagering requirement seems fair, reasonable and attractive. Royal Reels has access to more slots and games than we’re used to seeing at Curacao-based casinos, which suggests that providers trust the operator. Withdrawals are processed within 24 hours.

Cons: The fact that the casino holds back so much information about its key terms and conditions feels deliberate. There should be a page for promotions with all the information that players require on it, but there’s nothing. Banking information is also very difficult to find. While live chat is available, it always seems to say that there’s a long queue no matter when you open it. The biggest red flag of all is that Royal Reels is unlicensed..

Top Games at Royal Reels

When you’re dealing with Curacaon casinos, things tend to go one of two ways when it comes to games. Either big-name providers don’t know or trust the casino and refuse to supply it with games, or they’ve gotten to know the operator a little, and the games become available. Royal Reels has a portfolio of several hundred games, including live dealer games, table games and top slots from well-known providers like Pragmatic Play, so they must belong to the latter category.

When we visited Royal Reels to write this review, the most popular slots game available was the Western-themed Wanted: Dead or a Wild, which has been popular across the entire iGaming world for some time now, Big Bass Amazon Xtreme, one of the more recent Big Bass Bonanza sequels, was also prominently highlighted, which confirms that the Royal Reels portfolio is up to date. Other stand-out titles include Money Train 2, Pirots, and Gates of Olympus.

Withdrawal Processing & Support

The Royal Reels website doesn’t contain any information about supported deposit or withdrawal methods. There are no payment provider logos in the footer of the website (although the operator found room to include social media logos), and the “Pay-outs and Bonuses” link doesn’t tell us anything specific about methods other than the fact that the site doesn’t deal with customers based in France, which is as niche as it is irrelevant. We presume that debit card transactions are fine, but it’s annoying not to be told. The better news is that the casino pledges to process and fund all withdrawal requests within twenty-four hours unless additional documentation is required, in which case delays might be extensive.

Customer Services & Licensing

There’s a live chat link in view at all times when you’re on the Royal Reels website, and the site claims that chat services are always available. However, we’ve never once opened the chat link and not been told that there will be a delay getting back to us because of a queue – and it’s not like we visit the casino at times of the day that are normally busy. The chatbot might be able to help a little, but if you’re not getting what you want or need from it, the only way to request assistance is by sending an email to [email protected].

Licensing is a black hole at Royal Reels. Despite being owned by a company based in Curacao, Royal Reels doesn’t have a Curacao eGaming licence. It doesn’t claim to hold any licenses at all, so we assume that it doesn’t. As such, there’s no regulatory protection available at Royal Reels, no matter where in the world you’re playing it from, which basically makes it a bad idea for anybody to play here. We assume that the Royal Reels sister sites (or Rock’n Reels, the Royal Reels sister site) are in the same boat.

Royal Reels – The Verdict

There can never be any justification for playing at an online casino that isn’t licensed or regulated by anybody. The casino has carte blanche to do what it likes, including keeping your money, and there’s nothing that anyone can do about it. We understand that unlicensed casinos sometimes tempt players in with massive promotions or terms that seem too good to be true, but Royal Reels doesn’t even do that – it’s a bland and basic casino that tells us almost nothing in terms of key information and doesn’t offer anything that we can’t find at a licensed and regulated casino.

Royal Reels mobile screenshot