Mr Q Casino
The Mr Q sister sites are operated by Lindar Media Limited of 8 Sandridge Park, St Albans, AL3 6PH.
Mr Q Sister Sites
Mr Q Casino is the only online casino currently owned and operated by Lindar Media Limited. However, that’s not to say that there aren’t similar casinos out there. If you’ve enjoyed what Mr Q has to offer and you’re looking for something similar, these are the casinos you may want to consider. Think of them as alternative Mr Q sister sites.
Pink Casino
Pink Casino is one of the largest and most trusted casinos in the UK. You can think of it as one of the many jewels in the crown of the enormous LeoVegas Gaming Plc family. What makes it so similar to Mr Q Casino? Well, for us, it comes down to the quality and quantity of slots and games available. Every major supplier you can think of has its products available here, from NetEnt to Quickspin. Pink Casino also allows players to make deposits and withdrawals with their PayPal account, which is an efficient process and the mark of a modern casino. The lack that the casino has a full license from the UK Gambling Commission means that you can play with confidence. While the pink colour scheme might not be to everybody’s taste, you should find everything you enjoyed about Mr Q Casino here – and perhaps even a little bit more.
Gala Spins
This is another big-name casino backed by a big-name company, but only the best will do when we’re looking for alternatives to Mr Q Casino. If the name sounds familiar, that’s probably because Gala Spins belongs to LC International Limited and is part of the same family of casinos as Gala Bingo, Foxy Bingo, and Coral. Gala Spins is a classy-looking casino with access to plenty of hidden gems to go with the well-curated range of popular slots that you’d expect from a casino of this size. What makes it worth visiting for fans of Mr Q Casino is the site’s promotions. A welcome offer and a few free spins here and there are the least that any player should expect in the 2020s, but Gala Spins goes above and beyond with innovative offers designed to reward players no matter how big or small their bets are.
PlayOJO
We’re not going to say that PlayOJO is the biggest online casino in the UK at the moment, but we will say that it’s hard to think of one that’s bigger or played more often. You can probably hear the “Play OJO” advertising jingle in your head even as you read this. PlayOJO is owned and operated by Skill on Net. They might not thank us for suggesting that their greatest creation makes for a good comparison to Mr Q Casino, but we mean it as a compliment. The biggest positive about PlayOJO is that all winnings are paid as cash, which means you never have to worry about whether your money will end up in a bonus funds account that you can’t withdraw from. Wagering requirements are low even when bonus funds are involved, so it’s fair to say that PlayOJO offers the best of both worlds. Throw in the fact that there are no minimum withdrawals, and it’s not hard to understand why this casino is a favourite for so many people – and a perfect addition to a list of Mr Q sister sites.
888 Casino
If 888 Casino were truly one of the Mr Q sister sites, it would likely push Mr Q down a slot in terms of its importance to the casino network. Almost every player in the UK is familiar with 888 Casino, such is the familiarity of the brand and its proportion of market share. The 888 brand has recently been through a major restructuring, shedding all of its bingo brands and focusing more on online slots and sports betting following its big-money acquisition of William Hill. That means 888 Casino is an even bigger deal than it used to be – and it was already a big deal. Whether you’re looking for brand-new slots, live dealers to play against, or a red-carpet welcome, 888 Casino can provide it all. New players receive eighty-eight free spins the moment they register at the site without any need to pay a deposit, and anything they win from those spins comes with a tiny x1 wagering requirement. It’s a great way to get started with the site, and it’s followed up by a matched deposit of up to £100 on first deposits. 888 Casino has been voted “Casino Operator of the Year” at the EGR Awards in 2019 and 2021 and picked up the same award from Gaming Intelligence in 2020, so it has to be doing something right.
Video Slots
The other suggestions we’ve made as replacement Mr Q sister sites are all quite well-known, so you’ve probably come across them already. Let’s try something a little more off-piste. We’re going to suggest that you check out Video Slots, which is owned and operated by VideoSlots Limited in Malta. Despite being Malta-based and Malta-licensed, the casino also holds a separate license from the UK Gambling Commission. Being double licensed doesn’t necessarily always mean that a casino is twice as safe, but it’s nice to know that level of security and protection is there if anything goes wrong. We haven’t chosen Video Slots for its looks. Even its owners would probably admit that it’s a somewhat dated-looking casino. We’re firm believers in substance over style, though, and Video Slots isn’t short on substance. The promotional offers have the potential to be generous, and the weekend booster is a nice perk if that’s when you do most of your gaming. You might need to put your glasses on to read the tiny logos for the slots and games, but once you’ve got them in focus you’ll find that the range is extensive and there are options here to suit every taste.
Mr Q News
: After making waves in the sports betting sphere, Mr Q has started to dominate the online bingo market, evidenced by a review of the site posted by Top Rated Bingo Sites. The review praises Mr Q for its unique approach to online bingo, offering proprietary games that provide an experience unlike any other on networked bingo sites. The platform’s selection might not be vast, but the quality of the bingo rooms makes up for the shortfall. One of the notable features is the On The House room, where players who have made a deposit in the last 30 days can enjoy free bingo games every 10 minutes, with no wagering requirements attached to their winnings. Mr Q also offers an appealing welcome offer: 30 days of free bingo and 50 free spins on Finn & The Swirly Spin, which are available upon a minimum deposit of just £10.
The spins must be used within 48 hours, but the free bingo is accessible throughout the entire month, making it a generous entry point for newcomers. Additionally, the platform’s low-cost games like Pinch a Penny, with tickets priced at just 1p, offer a chance at massive rollover jackpots, making the gameplay both affordable and rewarding. The review also commends Mr Q for its excellent customer service and quick, secure payment methods. Players can deposit and withdraw funds with ease, and the processing times for withdrawals are impressively short. The platform is also optimised for mobile play, with a dedicated app for iOS users and a responsive website that works smoothly on any device.
: TalkSPORT frequently shows its affinity towards Mr Q in their game reviews, portraying the platform as the ultimate platform to play the reviewed games. Recently, talkSPORT insinuated that there is no better place to play Break Da Bank Again Megaways. The latest offering from Gameburger Studios, Break Da Bank Again Megaways is a revived continuation of the popular Break Da Bank series. This Megaways version amplifies the excitement with up to 117,649 paylines available on each spin. The slot operates on a six-reel format, where each reel can host between two to seven symbols, and includes an additional bonus reel that contributes extra symbols to the central four reels.
The game features rolling reels, a common trait in Megaways slots, where winning symbols disappear to be replaced by new ones, potentially leading to consecutive wins within the same spin. The wild symbol in this game multiplies any win it’s part of by 5x, which injects some serious win potential into the slot, but that is only the start of the bonus magic; landing three or more scatter symbols triggers a free spins bonus round, starting with ten free spins and a multiplier that increases with each rolling reel win. Players can extend their free spins by hitting more scatters during the bonus round. A notable highlight is the hot mode, which can be activated when landing four scatters, starting the bonus round with a 20x multiplier. Given these exciting features, Mr Q is recommended as the ideal site to enjoy the game. This platform is lauded for its user-friendly interface and quick withdrawal processes.
: While gold mining slot games were once the stalwarts of game libraries, the landscape has shifted towards more dynamic themes. Despite this evolution in player preferences, the appeal of treasure hunting remains irresistible as demonstrated by the recent addition of Diamond Rush Express at Mr Q sister sites. This new slot game, crafted by Area Vegas Games and Games Global is set against the backdrop of a gold rush, players are invited aboard the Diamond Rush Express, a virtual train journey dotted with golden opportunities and sparkling prospects. The slot features a standard layout with 5 reels and 4 rows, where symbols like gold nuggets and diamonds accumulate to potentially unlock one of four jackpots, with the grand prize offering up to 5,000 times the bet.
The game is peppered with innovative features such as the Rush Express and Free Spins, which can increase the frequency of critical symbols like Bells or golden trains. The excitement culminates in the Diamond Free Spins Feature, which guarantees the appearance of key symbols with every spin once activated. This feature, coupled with the TNT dynamite symbol that triggers additional spins, makes the game particularly riveting for those lucky enough to trigger it. One slight caveat with this game is that the betting range, capped at £50, might deter high rollers, while its high volatility could intimidate novices or those with limited budgets. Additionally, while the game’s RTP stands at an impressive 96.49%, its maximum win potential and graphic quality leave room for improvement compared to other high variance games.
: talkSPORT always says it exactly how it is in their reviews of casinos and sportsbooks, and they made no exception when they reviewed Mr Q casino. talkSPORT named the platform’s user-friendly interface, which is accessible even for beginners as one of the biggest plus points. Furthermore, the casino also offers a solid selection of over 900 slots from top developers like Play’n GO and Pragmatic Play, alongside an extensive FAQ section for support. However, the welcome bonus is relatively modest compared to other casinos. New customers who deposit at least £10 receive 20 free spins on the popular Book of Dead slot, but the 10p maximum stake per spin and the necessity to use the spins within 48 hours might not appeal to high rollers looking for larger bonuses. Another downside is the absence of a VIP programme, which is often a standard feature in many online casinos.
On the plus side, MrQ does offer a no-deposit bonus of 5 free spins on Starburst when using the code ‘TALKSPORT35′, with an additional 30 spins granted after the first deposit of £10. There are other promotional offers, such as 10 free spins on Squealin’ Riches upon verifying a mobile number and making a deposit, and the Drops and Wins promotion, which gives players a chance to win a share of a weekly £62,000 jackpot. However, it is worth noting that the latter promotion is available across the majority of UK online casinos, as a courtesy of Pragmatic Play’s generosity. talkSPORT concluded that the Mr Q sister sites could benefit from a broader range of promotions, but the slot library is enough of a draw in of itself.
: Mr Q has recently shared promising results from the integration of ClearStake, a tailored financial data request solution, into its platform. This integration has drastically increased the completion rates of affordability and anti-money laundering (AML) checks, soaring to an impressive rate of 55%. The integration enables Mr Q’s players to submit their financial data swiftly, securely, and effortlessly, which facilitates a more reliable verification process. ClearStake, known for its innovative approach to financial data handling, offers a solution specifically designed for the gaming industry, allowing casinos to conduct necessary checks without overwhelming their customers. This system supports the operational needs of gambling platforms, such as Mr Q and extends its benefits to sister sites under the same management, ensuring a cohesive approach to player safety and regulatory compliance across the board.
The uptick in the number of players willing to complete the financial disclosures is crucial for Mr Q as it seeks to maintain the highest standards of responsible gaming and financial security. By providing a user-friendly platform for data submission, the betting platform ensures that compliance with legal requirements does not detract from the customer experience – you only have to look at Trustpilot to discover how much players hate lengthy account verification processes. The successful implementation of ClearStake’s technology exemplifies how innovative solutions can effectively meet regulatory demands while improving customer satisfaction and engagement. This approach not only sets a high standard within the industry but also marks a significant step forward in the fusion of technology and regulatory compliance in the online gambling sector.
: Mr Q has recently refreshed its blog with an insightful piece that delves into the world of Jackpot King slots, shedding light on this distinctive network that links various online slot games to create progressively growing jackpots. This network is particularly noteworthy because it not only includes a diverse array of games but also features three progressive pots on each, escalating the excitement with every spin. The mechanism behind Jackpot King slots involves a small percentage of each bet contributing to the jackpot pool. This setup means the more people play, the larger the potential jackpot, with the prize pool stretching across many different games and casinos that host these slots. The draw of these games lies in the possibility of hitting a life-changing jackpot from a single spin, irrespective of the original stake. Highlighting the appeal and potential of the Jackpot King network, the Mr Q team specifically recommends a trio of top slots.
Fishin’ Frenzy Jackpot King offers an angling-themed adventure where players can hook not only big wins but also a progressive jackpot. The Goonies Jackpot King brings back the nostalgically beloved characters in a treasure-seeking escapade, enriched with numerous features and the chance to win a massive jackpot. Lastly, Ted Jackpot King features the irreverent humour of the foul-mouthed teddy bear, combining laughs with lucrative jackpot opportunities. This feature on Mr Q’s blog illustrates why Jackpot King slots are a compelling choice for players hoping to win big. It captures the essential elements of why these games are worth the attention of anyone looking to potentially multiply their investment exponentially.
: As the festive season brings with it a lull in the usual flurry of casino reviews and expert analyses, our attention turns to the TrustPilot page of Mr Q. In the holiday quiet, a dive into the recent user reviews reveals a mixed bag of experiences, reflecting the diverse reactions of its user base. One user, Ernest, praises the site for its high Return to Player (RTP) rates, noting that most games boast over 96% RTP. He commends the platform for its rapid payouts, often completed within hours, though he mentions some games seem challenging to win bonuses. Stephanie-Anne Bredbury shares a positive experience, highlighting the helpfulness and politeness of the customer service, particularly praising an employee named Sean for resolving her issue promptly.
On the other hand, a user named John Turnbull expresses frustration over a glitch in roulette that led to a loss of winnings, indicating a technical issue on the platform. Another user, Colthomp, voices concerns about the difficulty in withdrawing winnings due to a lost card, pointing out the challenges in updating payment methods and the lack of immediate customer support. Among these varying accounts, some users like Pedro Lagarto and Keleser share stories of exceptional customer service, with agents going above and beyond to assist with issues, even during the holiday season. Yet, there are also accounts like that of an anonymous user who criticises the platform for requesting verification documents only at the time of withdrawal, suggesting a one-sided approach to customer interaction. This assortment of reviews on Mr Q’s TrustPilot page paints a picture of a platform that, while often praised for its customer service and quick payouts, also faces criticism for technical glitches and procedural issues.
Can Mr Q Casino Be Trusted?
★★★★★
Mr Q Casino is a 4-star trusted casino.
1. Licenses and Fines | Mr Q holds a UK Gambling Commission licence, but its operator reached a settlement with the UKGC in 2023. See the review below for more information. |
2. Accepts UK players? | Yes. |
3. Trustpilot Score | 4.3 out of 5.0 after over 9500 reviews. |
4. Operator Name & Location | Lindar Media of St. Albans, UK. |
5. Bonus Terms | Never imposes wagering requirements on bonuses. |
6. Customer Support | Email and limited-hours live chat. |
7. Withdrawal Speed & Options | Debit card or PayPal, 2-48 hours. |
8. Number of Sister Sites | There are no Mr Q sister sites at present. |
9. Games portfolio | Approximately 900 slots plus live casino and bingo games. |
10. On GamStop? | Mr Q is on GamStop, but its link to the GamStop site is tiny and greyed-out, making it too hard to find. |
Overall SCORE > | ★★★★★ – 4/5 Stars |
Mr Q Casino Review 2024
Mr Q Casino was established in 2018 and is operated by Lindar Media Limited, regulated and licensed by the UK Gambling Commission. This is a UK casino that’s home to a large selection of slots and bingo games, all of which have been thoroughly tested by third-party auditors to ensure that they’re both random and fair. More importantly than that, it’s one of the most popular online casinos in the UK, and enjoys fantastic player feedback on review websites like Trustpilot. Let’s see if we can work out what makes Mr Q so special.
Mr Q Welcome Promotions
The long-standing welcome promotion at Mr Q, which has been advertised on television countless times, is twenty free spins with your first deposit of £10 or more. The spins must be used on Big Bass Splash (with a disclaimer that Mr Q could change the game at any time), and have no wagering requirements attached to them. It’s a very small promotion, but at least whatever you take from it is yours to keep. The same promotion also gives you access to free bingo in the Mr Q House Room. Small amounts of real money can be won from the House Room. That, too, is delivered wager-free.
Ongoing Promotions
You probably gathered from the Mr Q Casino welcome promotion that this isn’t a site that’s really big on promotions. There isn’t much to give away here other than what’s already been given away as a sign-up offer. You can get a few free spins every time you refer a friend to the casino, and you can pick up a few more by doing things like verifying your mobile number, but that’s about it. For a time, Mr Q also offered free spins every time Watford FC won a football match, but that was connected to the casino’s sponsorship of the team. There are so few promotions and bonuses at Mr Q that the casino has an entry called “We’re Award Winning” on its Promotions page. That’s great for the casino, but it has nothing to do with bonuses.
What are the Pros and Cons of Mr Q Casino?
Pros: The casino promises never to impose wagering requirements on bonuses. It’s a long-standing promise, and it’s part of Mr Q’s DNA. It’s no slouch when it comes to processing withdrawals, with PayPal funds usually received in little more than two hours. With close to a thousand slots and a lot of bingo rooms, there’s always something to do.
Cons: The casino prioritises email support over live chat support, which is bizarre. While the lack of wagering requirements on bonuses is a good thing, the value of the promise is watered down a little by how weak the casino is when it comes to promotions. It’s a very minimalist casino in its approach. It’s a fashionable look, but the casino feels a little empty even though it isn’t.
Playing Bingo At Mr Q Casino
If bingo is your thing, you’ll be happy to learn that there are plenty of dedicated bingo rooms at Mr Q. The “Free for All” bingo room is the most popular and is likely to be the place where you’ll find the majority of your fellow players. If you’d like to find somewhere a little quieter or have a preference for a particular theme, you might want to try the “Piece of Cake” room, the “Popcorn Bingo” room, or the “Rock and Roll Over” room. There’s even a “Twilight” Bingo Room, although that’s for night owls rather than fans of the book and movie series!
Popular Slots
If a casino features the Fluffy Favourites series of slot games, it’s inevitable that they’ll be among the most popular games at the casino. Mr Q casino is not an exception to that rule. The whole range is here, including the slightly surreal Fluffy In Space slot, which sees the cuddly gang blast off from Planet Earth for capers in zero gravity. Fluffy In Space is a 96.3% RTP slot with a combination of free spins and sticky symbols in the bonus features.
Eyecon slots appear to do particularly well with players at Mr Q Casino because Pig’s Feast by Eyecon is another one of the casino’s top slots. You can avoid making a pig’s ear out of playing this slot by accessing either the fireworks bonus or the “dumpling” prize picker round, taking advantage of the fact that there are over 4000 ways to win and the RTP is 96.1%.
Thunderkick also has a solid entry in the most popular slots category at Mr Q Casino, and that entry is Carnival Queen. Boasting all the sights and sounds of Rio de Janeiro at the height of the carnival season, it’s a big and beautiful slot with six reels, thus providing ample space to include 4096 ways to win. The bonus rounds aren’t especially innovative, but they do come with high multipliers. Many players would argue that the multipliers are more important than any original concept.
Take into account the fact that you can also play smash hit slots like Yggdrasil’s Golden Monkey, Barcrest’s Rainbow Riches, and Net Ent’s Drive By, and it’s plain to see that we’re talking about an online casino with a first-class range of slots that perform perfectly on any desktop, laptop, tablet, or mobile device.
Withdrawal Processing & Support
All of the accepted withdrawal methods at Mr Q are referenced by logo close to the footer of the casino’s homepage. You can use a Visa or Mastercard debit card, or you can use PayPal. We assume you can also ask for a bank transfer, but the casino doesn’t actually confirm this. Withdrawal processing doesn’t vary from method to method – Mr Q will try to get your money to you within two hours if it can, but endeavours never to take longer than two business days. There’s not a huge range of options, but the processing speed is fair enough.
Customer Support & Licensing
If you go to the “Contact Us” page at Mr Q, you’ll find that the only options given are email ([email protected]) or snail mail, which is alarming. However, there is live support available at the casino – it’s just been made bizarrely hard to find. First, you’ll have to pick a topic close to what you’re looking for help on in the FAQ. A chat icon should then pop up, and you’ll hopefully be able to speak to someone. It’s limited to 9am-9pm though, and it shouldn’t be such a faff to locate the option.
Through its operator Lindar Media Limited, Mr Q is covered by UK Gambling Commission licence 51250. If any Mr Q sister sites existed, the same licence would also apply to them. It’s not a clean licence, though – in September 2023, the UKGC charged Lindar Media with multiple licence breaches, including those that relate to preventing money laundering, behaving in a socially responsible manner, and keeping the regulator appraised of key events. Instead of facing formal action, Lindar Media settled the matter for £690,947 and agreed to divest itself of further funds.
Mr Q – The Verdict
The basic ingredients that Mr Q is made of are good. Small, free bonuses are always likely to be a hit with players, and fast withdrawals always go down well, too. While the casino doesn’t have the biggest portfolio we’ve ever seen, there’s enough iGaming content here to ensure that players will never get bored, and there are a few exclusives that allow the site to offer a unique experience. However, customer support could definitely be improved, and the issues that caused the regulator to take action against Mr Q’s operator are a concern. It’s still clearly a very good and popular casino, but it could be even better with a little bit of effort from the company behind it. We’ll be talking about them next.
The Company Behind Mr Q Casino
The brains behind Mr Q Casino are the clever people at Lindar Media Limited, who set up their business in 2014. Mr Q Casino came along four years later. We’re not totally clear on what Lindar Media was doing during those four years, because Mr Q casino is the only casino they’ve ever launched. Not only did it take them four years to get it online, but they’re so happy with it that they’ve decided that there doesn’t need to be any Mr Q sister sites yet. They must operate on a policy of “if it isn’t broke, don’t fix it.”
Lindar Media has a customer-facing website – which is never a given for a casino company – and go into detail about the ethos and mission of their company there. They acknowledge themselves as casino and bingo site designers, but also describe themselves as software designers and affiliate portal specialists. Most of the space on their homepage is given over to their current recruitment drive, and oddly focuses on the fact that they have over 250 restaurants on their doorstep at their office in St Albans. Maybe the good people of Lindar Media really enjoy their food!
Television Advertisements for Mr Q
In August 2021, Mr Q Casino launched their very first TV advert, featuring 8 out of 10 Cats comedian and actor, Joe Wilkinson. This advert has been promoted on the casino website and is scheduled to be appearing on Sky TV. Following this TV advert there will also be some radio adverts to go alongside the TV campaign, which will help promote the casino on a range of radio stations. The advert takes the simple approach, and aims to show you just what you can expect from Mr Q Casino, like “no wagering requirements and no nonsense”. It is colourful and shows high-quality imagery and graphics that give the impression that players should expect the same standard when they arrive at the casino homepage. Boldly, the advert also shows a four-star rating on Trustpilot, which is a smart inclusion in terms of building trust but could easily backfire if that rating decreases in the future. Joe’s tone of voice for the advert is, in his trademark style, flat and bored. He mentions it’s just “another online casino” and also calls it “Mr Who?” to underline the idea that this is a relatively new casino that hasn’t made its mark on the consciousness of most players yet. The blog post on the casino site that promotes the advert is even titled “Mr Q? Mr Who?”. He sounds very uninterested until the advert eventually shows us all of the benefits that come with this casino, including “all winnings paid in cash”. Then, after all the perks are shown to us (and Joe), he suddenly decides that casino feels very appealing and attractive. This is a simple modern advert with no bells, whistles or distracting scenes, so it can instead just highlight the best bits of Mr Q Casino.
Mr Q Casino News, Sponsorships, and Updates
Aside from their new and first-ever TV advert, Mr Q has been busy elsewhere, winning awards and integrating new and improved systems to the site. There has been a new addition to Mr Q’s gaming roster, with Blueprint Gaming coming onboard within the past twelve months and bringing their Jackpot King slots with them. ‘This addition will most likely attract new customers and make the entire site more appealing for already existing online gambling fans. Jackpot King adds a new element to the casino and improves on what the casino already has to offer and will additionally benefit the operator by garnering more money and attention, due to the popularity of the game over time as well as recently. In August 2019, Lindar Media and its site, MrQ Casino, actually won the award for ‘Rising Star’ at the yearly EGR Operator Awards. It appears this award was an appropriate one given the recent success of the casino, and its continuous rise in popularity. Maybe in the future Mr Q Casino will find itself winning more and more awards as their customer base grows and more players join the fun.
The Mr Q Casino Blog
Mr Q also features a blog section, like many other online casinos, to provide their players with new and up-to-date information about the site as well as brand new games and promotions that might be available to play on the casino. However, this blog is a lot more interesting than your average casino blog. Not only does this blog provide useful information on how to navigate the site and tutorials on how to play certain games, but it also has many research-based articles regarding social issues and pop culture. For example, their article titled “LGBTQ+ Representation in Entertainment” outlines a study regarding the number of fictional characters across TV shows and games that are part of the LGBTQ+ community and notes how this number is extremely low. Another article named “Highest Earning Women on Twitch” outlines the most popular and highest-paid female twitch streamers, as well as their popularity on social media. These types of articles are unusual for a casino blog, as they are more what you would expect to see somewhere like Buzzfeed, however, it is a very clever strategy for promoting themselves to a wider audience and may attract new customers that may not have been originally interested in gambling. The blog page definitely proves that this casino is well-informed and aware about the society in which they are living and also trying to advertise to.
Mr Q on Social Media
Even with their recent rise of popularity in the online gambling world, Mr Q Casino is yet to move over into the realm of social media. There are no Instagram or Twitter accounts to be found, and the Facebook page for the site only has a mediocre 900 likes (and has not been active in posting since May 2020). The most recent Facebook post describes a weekend filled with celebrity bingo games, featuring Love Island and TOWIE stars. This would have been a decent way to attract some extra publicity and players, but it seems their Facebook posting stopped at that. This is a missed opportunity for Mr Q Casino, as social media would be the cherry on top of their media engagement, especially shortly following the release of their newest adverts.
What are players saying about Mr Q?
Here are our condensed/reader’s digest summaries of recent player reviews of Mr Q. They’re real reviews, but we’ve edited down the comments to keep them brief.
- 25-Jul-2024 by Lee:
My first impression of the site was very positive. My account was verified, and I was able to withdraw my winnings on the first occasion in a timely manner. However, since then, I have deposited numerous times without any issues, but when trying to withdraw the second time, I was told I needed to send multiple documents even though my account was already verified. I sent an email with photos of my documents but haven’t received any response, and my money is stuck. According to the Gambling Commission, they shouldn’t ask for additional information at the point of withdrawal if they could have requested it earlier. If I don’t receive my funds soon, I will take further action. – source: Trustpilot - 25-Jul-2024 by Melissa:
Signed up an hour ago, deposited £10, won £170, and withdrew £160, which was in my bank within minutes! Fastest payout online! The site is easy to navigate, and free spins were credited upon deposit. Great! – source: Trustpilot - 25-Jul-2024 by Aussie:
The verification process is an absolute joke. They are withholding my withdrawal unnecessarily, and after a month of providing documents, they just use delay tactics. Absolutely shocking. I won’t ever use MrQ again. – source: Trustpilot - 24-Jul-2024 by Esme:
Jake was very helpful on live chat when I needed my withdrawal sorted. Couldn’t have asked for anyone better! – source: Trustpilot - 25-Jul-2024 by Paulius:
Be careful! Over 48 hours and my money is still pending. I deposited £350 on 23/07/2024, had a great session on slots and roulette, and withdrew £11,000 in total. The casino advertises super-fast withdrawals, but after 12 hours, they hadn’t sent any payment. They said I would get my money in 4 hours, but now they say it can take 2 days. My account was verified by their automated system, but now they want ID and address proofs. I’ve provided these documents, and they said they are doing final checks. It’s been over 24 hours, and I still don’t have my money. These are not super-fast withdrawals. – source: Trustpilot - 24-Jul-2024 by Guy:
I’ve played on MrQ for years without a problem, but recently, I’ve been waiting seven days for a £300.38 withdrawal. They asked for documents that I’ve sent, but I keep getting the same answer back. My suggestion is to steer clear of MrQ. – source: Trustpilot - 23-Jul-2024 by Larry:
I tried to withdraw £5,600 from a lucky win, but my partner’s details are listed as the account holder, even though it’s my phone number, email, bank account, and cards. The withdrawal was refused. I can only assume autofill entered the details upon registration. You can’t call to speak to anyone, and my emails go unanswered. Why weren’t these errors pointed out until I tried to withdraw? They took my deposits instantly. – source: Trustpilot - 23-Jul-2024 by Carli:
The games are updated quickly, payouts are fast, and there are good promotions. I love this site. – source: Trustpilot - 23-Jul-2024 by Mike:
Good service. Can’t knock it. It’s a good user experience playing the games. – source: Trustpilot - 23-Jul-2024 by Harvey:
Holding players’ funds and giving sarcastic responses just shows the lack of professionalism this company has. Clearly, fake 5-star reviews show the downfall of Mr Q. – source: Trustpilot