Casino Charles

Casino Charles Sister Sites 2025

Casino Charles will allow you to create an account and deposit money in it from a UK IP address. It shouldn’t do that, because neither the casino nor the operator holds a licence from the UK Gambling Commission. Therefore, if you’re reading these words from somewhere in the UK, we strongly advise you not to play at any of the Casino Charles sister sites, regardless of whether or not you’re able to do so. We know we have plenty of readers outside the UK, though, and if you’re one of them, we’re about to tell you everything you need to know about the Casino Charles sister sites.

Samiland

We’ve casinos of all shapes and sizes during our time reviewing them, and we’ve seen plenty of wild and entertaining themes among the Casino Charles sister sites. Casino Charles itself has quite an unusual theme. The theme of Samiland, however, is perplexing. In terms of both the design of its logo and its name, it sounds like a recently founded country somewhere in Eastern Europe or North Africa. Putting that to the side, Samiland went live in 2023 and is, like all the other casinos on this operator’s platform, aimed at players in Australia primarily. Weirdly, Samiland makes more of a big deal out of the fact that it offers greyhound racing betting than any of the other casinos on this operator’s platform. Beyond the dogs, Samiland offers a decent balance of sports betting and slots action, albeit with slots drawn from a limited number of providers.

Harry’s Casino

Harrys Casino clearly has a Winston Churchill theme, which begs the question of why it’s called “Harry’s Casino.” We don’t have a good answer to that question, and as we just saw a moment ago with Samiland, the themes of the Casino Charles sister sites don’t always make sense. Perhaps they’re made that way by design. There are more bonuses available at Harrys Casino than there are at almost any of the other casinos on the Bruce Affiliates network. However, not everything we have to tell you about Harrys Casino is good news. Wagering requirements on bonuses vary wildly on this casino network, and the ones imposed on bettors at Harrys Casino are among the least customer-friendly of them. The unique theme of the casino might coax people through the door, but you’d get a better deal at plenty of the operator’s other casino sites.

Players Club VIP

Almost every single casino network of any significant size will eventually attempt to make a luxury casino. It’s almost like the operator runs out of ideas, and decides that the VIP approach is the way to go. The Irish theme is similar in that it always comes along eventually, even if an operator tries to avoid it at first. The network of Casino Charles sister sites is getting pretty big these days, so it’s not a surprise to see that Players Club VIP is on it. The biggest problem with the casino is that the fairly rigid template that underpins the design of all of the Bruce Affiliates casino doesn’t lend itself very well to the VIP format. The casino just doesn’t have the kind of bespoke graphics of VIP offers that it would need if it were going to have any chance of pulling the theme off, and so it can’t.

Slots Safari

Remember what we said a moment ago about predictable themes always turning up sooner or later when a casino network continues to grow? Slots Safari belongs to the same category. Having said that, this is no johnny-come-lately iGaming site. Slots Safari has been around for a great deal longer than most of the Casino Charles sister sites, and could be considered as one of the foundation stones that the operator’s brand is built around. On top of that, while the theme is cliched, it at least makes for decent visuals and attractive graphics. There’s nothing new or unique about Slots Safari when it comes to content – you’ll find all the same games at pretty much all of the other Casino Charles sister sites – but the package that the slots and games are wrapped in is much better. There might be a few extra live casino games here, too.

Anonym Bet

Anonymous casinos are, believe it or not, becoming a “thing.” In the non-GamStop space, where casino operators often play fast and loose with rules and regulations, there are casinos that undertake little or no KYC work, which means players don’t get asked about their incomes, identities or anything else. We also fear that they sometimes don’t get connected with their winnings, but that’s a separate issue. With a name like “Anonym Bet,” this member of the Casino Charles sister sites family is clearly trying to position itself as a casino within that bracket. However, that isn’t an accurate portrayal. We know that the casinos on the Bruce Affiliates network will often ask for proof of a variety of things before agreeing to a withdrawal, so your chances of remaining anonymous at Anonym Bet are next to zero. Still, the casino’s futuristic theme looks very nice.

Casino Charles News

6th April 2025: If you would prefer not to be distracted by flashy graphics when spinning slots, the new game, Energy Coins: Hold and Win, now available at the Casino Charles sister sites keeps things aesthetically simple and lucratively exciting. Rather than relying on over-the-top visuals or unnecessary animations, Playson has designed this title to focus squarely on the core mechanics. You’ll be playing across five reels and five paylines with the chance to land respins, free spins, and a shot at a top prize exceeding 10,000x your stake. The setup is easy to follow, even for those less familiar with Hold and Win mechanics. Land six or more Scatters to trigger the bonus game, or if the Energy Bonus symbol lands, it will collect all visible coin values and can even grab jackpot amounts for an unexpected boost.

If you’re lucky, you’ll trigger the bonus game jackpot, which sits separate from the standard symbols and can be triggered at random once you’re into the bonus round. The 7 symbol steps in as the Wild, substituting for others to help complete wins, while the Pile of Gold mechanic adds Energy or Scatter symbols when at least one lands, often nudging the reels closer to the bonus round. The symbols themselves bring back a traditional look with fruits like cherries, oranges, and grapes making up the regular line-up. Betting starts from just 20p and tops out at £1, keeping it accessible while still offering decent win potential for budget-conscious players. With an RTP of 95.74% and high volatility, wins might take a while to land, but when they do, they tend to be worth the wait.

7th March 2025: Just UK Club has given their verdict on Casino Charles, and it seems the platform has made a strong impression. Their review points out that the casino operates with a Curacao licence, which may not be the strictest regulatory framework, but it still ensures a level of oversight. According to their findings, Casino Charles is worth your attention for its extensive selection of games, spanning classic slots, table games, and a well-stocked live casino. The addition of sports betting adds another dimension, allowing players to place wagers on a variety of events with flexible betting options. While the site’s promotions have been well received, with generous welcome and reload bonuses, the wagering requirements attached to these offers have been noted as something to consider. Just UK Club acknowledges that the platform’s game library is one of its strongest assets, featuring thousands of titles from well-known developers, ensuring that players have plenty to choose from. The availability of demo versions for slot games also provides a risk-free way to explore the selection before committing any funds.

Just UK Club mentions that payment methods cover a mix of traditional and digital currencies, including Visa, Mastercard, Bitcoin, Ethereum, and Litecoin, though the minimum withdrawal amount of £100 might be a drawback for some users. Customer support has been described as responsive, with live chat available daily, though it does not operate around the clock. The mobile gaming experience has also been highlighted as seamless, with a dedicated app for Android users and a browser-optimised version for other devices.

10th February 2025: Feature-wise, Glyph of Gods hardly reinvents the pyramids, but the new slot game at Casino Charles is still an adventure worth undertaking. Relax Gaming has blended ancient Egyptian mythology with a futuristic twist, dropping players into a world where neon-lit hieroglyphs and golden pyramids frame a 6×5 grid packed with 15,625 ways to win. The game’s cascading wins mechanic keeps the action moving, with winning symbols disappearing to make room for new ones, potentially triggering chain reactions. With a medium volatility level and an RTP of 96.1%, the game delivers a mix of steady play and the occasional high-stakes moment, with a maximum win reaching up to 10,000x the stake. At the core of the gameplay are Glyph positions, which randomly appear and may transform into Wilds, Scatters, or specific pay symbols. These Glyphs add an element of unpredictability, though they don’t always deliver results, occasionally spinning in place without contributing to wins.

When they do come into play, they have the potential to shift the momentum of a spin. Free Spins allows players to choose between Sticky Glyphs or Sticky Symbols. The first mode ensures that all Glyph positions stay locked for the duration of the feature, while the second keeps collected Glyph symbols in play, increasing the chances of landing matching combinations. Players lucky enough to trigger Super Free Spins will see both of these mechanics running at the same time, adding extra intensity to the bonus round. For those who prefer to skip the wait, the bonus buy feature allows immediate access to Free Spins for 50x the stake or Super Free Spins for 200x. This option also bumps the RTP up to 96.5%.

12th January 2025: Slot Fruit has taken an intriguing approach in its latest update by not only writing a review of Casino Charles but also signposting other great alternatives to the site. The analysis paints a mixed picture of Casino Charles, portraying it as a platform with potential but one that falls short in several areas. While the site’s straightforward design and multilingual accessibility are seen as strengths, its reliance on a Curaçao licence leaves some questions about its credibility for players who prioritise top-tier regulation. The platform’s notable game library, boasting over 1,500 titles, caters to a variety of tastes, from classic slots to live dealer experiences, and includes options for sports betting. However, the absence of progressive jackpot games and a high minimum withdrawal limit of £100 may deter casual players or those hunting for life-changing wins.

The review acknowledges Casino Charles’ effort to integrate modern payment solutions, with cryptocurrencies like Bitcoin and Ethereum offered alongside traditional banking methods. This flexibility adds convenience for those seeking speedier transactions and enhanced privacy. On mobile, the platform delivers a seamless experience, although its navigation, while functional, lacks the polished appeal of other modern competitors. Slot Fruit also points out that Casino Charles’ bonuses are generous at first glance, including a crypto-specific offer that doubles the standard welcome package. However, players are reminded to scrutinise the terms, as the wagering requirements attached to these bonuses could make converting them into withdrawable funds a challenge. Slot Fruit’s signposting of alternatives broadens the discussion, suggesting that players consider platforms with more robust regulatory backing or features tailored to jackpot chasers.

11th December 2024: Book of Time has been bumped up to the rankings of one of the top slots at the Casino Charles sister sites, marking another success for Hacksaw Gaming. This highly volatile release combines the charm of the book mechanic with Hacksaw’s unique design, offering players a slot-spinning experience like no other. The game is set across five reels with 20 fixed paylines, requiring matching symbols from left to right to secure wins. With an RTP of up to 96.13% and a potential maximum win of 10,000x the stake, the slot provides plenty of excitement for fans of classic slot features. Visually, Book of Time leans into a whimsical aesthetic, reminiscent of early animation styles, with quirky characters like Canny the Can and Mona the Mouse flanking the reels. While the base game offers straightforward play, the true excitement lies in its two bonus rounds: What Time Is It? and It’s a Classic!

The former introduces Wild Multiplier Clock symbols that expand across the reels, applying multipliers tied to the clock’s time, while the latter focuses on expanding Special Symbols that pay across all paylines. For those who prefer immediate action, Book of Time offers several buy bonus options, allowing players to access different bonus features directly. Whether triggered naturally or purchased, these features amplify the gameplay, with the potential for substantial wins. The game’s polished graphics, paired with Hacksaw’s signature attention to detail, ensure a visually appealing and rewarding experience – regardless of your bet level. Book of Time’s rise at Casino Charles sister sites reflects its appeal among fans of book-style slots and its ability to attract new players through creative features. With its engaging mechanics and potential for substantial payouts, this addition to the Canny the Can series is poised to remain a favourite among online slot fans.

13th November 2024: Review platforms that promote Non-GamStop casinos are rarely unbiased in their assessments. However, a 100% honest review of Casino Charles has emerged on Casino Wise. The review announces that at Casino Charles, the experience begins with a hefty welcome package, extending a generous 900% match bonus over three initial deposits, an offer particularly attractive for those stepping outside GamStop’s reach. Players can start with as little as £10 and find a smorgasbord of popular slots to choose from. The Casino Wise review sheds light on Charles Casino’s accessibility, noting the effortless registration process that sidesteps the cumbersome KYC procedures, enabling players to dive into gameplay almost immediately. The review fawned over the variety of gaming options available—over 2,000 games, spanning slots, live games, and even niche offerings like bingo and lottery.

The sportsbook also receives a nod, which provides ample betting options across a wide range of sports. Furthermore, the platform’s embrace of cryptocurrencies like Bitcoin, Ethereum, and Litecoin not only broadens the appeal to a tech-savvy audience but also reflects a modern approach to gaming finances, sidestepping traditional banking constraints. However, as this is a fair review, Casino Wise confronted a few caveats, such as the lack of phone support and the inability to process payments via Visa, which might deter some users. The absence of no-deposit bonuses is felt, yet the variety and frequency of other promotional offers seem designed to compensate, offering everything from reload bonuses to daily cashback, ensuring that the incentives to play are consistent and rewarding.

18th October 2024: The Casino Charles sister sites have always been a treasure trove for unique online slot games; the recent introduction of new games, such as Night Wolf Frostbite Fury by Spinomenal attests to the casinos’ dedication to providing an unparalleled selection of slots. If you’ve had a penchant for wolf-themed online slot games since spinning Wolf Gold by Pragmatic Play, dive into the icy expanse, which presents a 5 x 3 reel slot grid with 25 always active pay lines and a rewarding set of features which allows the title to outshine every other wolf-themed slot on the market. Night Wolf – Frostbite Fury, released on the 7th of October 2024, offers a broad betting range from 0.25 to £250, making it accessible for casual spins or high-stakes adventures.

This chilly slot is not just a visual treat but also packs a solid punch with its gameplay mechanics. Players can trigger free spins, engage in thrilling bonus games, or spin the bonus wheel for extra wins. The use of wilds and scatters in the game increases the chance to stack up significant wins while collecting energy symbols opens the door to even more substantial rewards. Set against stark wilderness and inhabited by wildlife, the game’s design and sound effects contribute to an immersive gaming experience, which will keep you entertained regardless of how long your spin sessions are! There’s a reason why Night Wolf – Frostbite Fury is making waves across several countries, find out why for yourself and hit play on the scintillating seasonal slot game.

10th September 2024: The website International Casinos recently ranked the best international casinos and Casino Charles slotted into second place. International Casinos’ latest guide offers a thorough look at the top international online casinos accessible to UK players, highlighting their potential for expansive game selections and even bigger bonus offers. At the summit of this curated list, 1Red Casino emerges as the leader with its astronomical offer of £6000 and 100 free spins, followed closely by Charles Casino, which boasts a 250% bonus up to £1500. Not far behind, Fat Pirate Casino garners attention with its unique bonus of 100% up to £425 plus 200 free spins and an additional ‘Bonus Crab’ – whatever that means! The guide also explores why international casinos hold such appeal for UK players, underlining the broader variety of games and generous bonus structures that often exceed those available at UK-based sites.

International Casinos detailed how these platforms cater extensively to a diverse audience with a wide range of gaming options including slots, table games, and live dealer experiences, and even though they aren’t operated under the watchful eye of the UKGC or the MGA, the security of the platforms is ensured by high-end security and customer support that operates around the clock. The writers also assured readers that before presenting the list, the selection process was rigorous, ensuring each platform met high standards of licensing, game variety, and financial security. The top picks are not just about large bonuses; they also offer quick and easy payouts, underscoring their reliability and commitment to player satisfaction. For those wary of the complexities of playing internationally, the guide also provides practical steps to registering and starting play at these casinos, ensuring a smooth transition for newcomers.

14th August 2024: Rather irresponsibly, The Industry London published a piece celebrating the top 10 casinos which don’t ask new members to verify their identity. This article highlights a concerning trend where players are encouraged to gamble without the typical Know Your Customer (KYC) checks, which are usually in place to ensure safety and legitimacy. One of the casinos included in this list is Casino Charles, praised for its extensive live dealer games collection and quick registration process, requiring only an email address. The article notes that Casino Charles offers over 600 live casino games and a broad range of options from top providers like Betsoft and Yggdrasil. While the absence of KYC might appeal to those seeking anonymity, it is important to stress that such processes are generally indicative of a legitimate and regulated platform, protecting both the players and the casino.

The piece also mentions that these no verification casinos often support cryptocurrency transactions, enabling faster and more private withdrawals, which further appeals to players seeking discretion. However, it’s worth remembering that the lack of KYC also means reduced consumer protection, as these platforms are less regulated and may not offer the same safeguards as traditional online casinos. While the bonuses and gaming variety on these sites, including those offered by Casino Charles, might seem tempting, the article inadvertently underscores the importance of playing on platforms where KYC checks are in place. These checks are there to ensure that players are of legal age, protect against fraud, and maintain the integrity of the gaming environment, making them a crucial aspect of responsible gambling.

17th July 2024: Judging by the recent Trustpilot reviews for Casino Charles, if you want to play it safe, it is probably far safer to play elsewhere. Recent feedback from users has painted a rather grim picture of the online gambling site, whose operations are increasingly being questioned due to a series of unsettling incidents reported by its patrons. The casino has alarmingly scored a dismal 2.2 out of a possible 5 stars, with a shocking 100% of reviewers awarding it the lowest possible rating. The distressing experiences shared by users include allegations of fraudulent practices and poor customer service. One reviewer, known as Benyy, narrated a troubling encounter where after winning a small sum, attempts to withdraw led to a baffling response from customer support, denying any recognition of his account, followed by a complete shutdown of his access. This incident, dated from late May 2024, underlines a pattern of avoidance and lack of accountability from the casino.

Another disenchanted customer, David Ross, remarked on the site’s general untrustworthiness, regretting his engagement with the platform despite the warning signs posted by previous users. Meanwhile, a review by a user named Sarah details a fraudulent scenario where the casino failed to credit winnings and denied any trace of her gaming history, despite her having proof of her claims. These serious accusations suggest a systematic issue at Casino Charles, where not only are winnings not honoured, but there is also a concerning disregard for transparent and supportive customer interaction. This growing dossier of complaints and the lack of any positive reviews strongly suggest that potential gamblers should steer clear of Casino Charles sister sites.

18th June 2024: The Casino Charles sister sites have found their own way to celebrate the start of the European Championships by running their unique free bet offer which allows new members to prove their prediction skills. By placing a bet on the outright winner of the tournament, players can earn a £1 free bet every time their chosen team wins a match. This offer runs from the 14th of June until the 14th of July; to participate, bettors first need to place a minimum bet of £20 or the equivalent in their currency on the outright winner. Each time the selected team wins, players must contact the support team to redeem their £1 free bet by using the Bonus Code: OUTRIGHTWINNERBET. The free bet will be credited within 24 hours of the request. However, it is essential to note that the free bet must be used within seven days of activation, or it will expire.

The offer is exclusively for single bets with minimum odds of 1.70 placed on the outright winners of EURO 2024 matches. Players can place bets on multiple teams, but only the first bet on each team will qualify for this promotion. Multiple bets on the same team or contradictory bets will not be considered for the offer. Additionally, this promotion cannot be combined with any other offers. It is also crucial to understand that the company reserves the right to cancel any bonus and free bet at any time, which includes withholding the full amount of the award and any potential winnings.

23rd May 2024: All seven reviews of Casino Charles on Trustpilot are 1-star reviews, and they couldn’t be more damning. If online casino fans continue to flock to this platform, it seems likely they will endure the same fate as the seven angry reviewers. The reviews highlight severe issues, ranging from unresponsive customer service and problems with account verification to significant difficulties in withdrawing funds. One reviewer described how their winnings were confiscated without any explanation. Another pointed out the misleading bonus offers, which did not deliver the promised benefits, leaving them feeling deceived. Several users reported that their attempts to resolve these issues were met with long delays or were completely ignored, exacerbating their frustration.

The reviews collectively paint a troubling picture of the casino’s operations and customer relations. There were repeated mentions of feeling scammed and cheated, as players found it nearly impossible to get any satisfactory resolution from the casino’s support team. This consistent negative feedback suggests that Casino Charles may not be a reliable platform for those looking to enjoy online gambling without the risk of encountering significant problems. Given the uniformly negative feedback, it seems like it will take a while for the reputation of Casino Charles sister sites will recover from this damaging series of reviews. The consensus among the reviewers is clear: the platform fails to meet the basic standards of fairness and customer service expected in the online casino industry. Players are strongly advised to proceed with extreme caution if considering this platform, as the current feedback paints a grim picture of its practices.

Casino Charles Key Information

Name	Casino Charles.
Web Address	casinocharles.co
Number of Sister Sites	14.
Top Sister Sites	Mayan Reels, Samiland, New King Casino.
Operator Name	Bruce Affiliates.
Licensing Status	Unlicensed.
Bonus Terms	x45 wagering.
Contact Email	[email protected]
Trustpilot Score	2.3 out of 5.0 (<10 reviews).
Payment Terms	Bank transfer or crypto, 48 hours.

Casino Charles Review 2025

Casino Charles was launched in March 2024. King Charles III was coronated in 2023, and the casino very clearly has a British theme. It even leans into British betting traditions with its special focus on horse and greyhound racing, which runs contrary to the operator’s usual focus on Australian-interest gambling habits. Is the casino’s name a nod to the King? It seems likely, just as it seems likely that the casino is specifically tailored for a UK audience. Given that the casino doesn’t have a UKGC licence, that’s very naughty – and that’s the kindest of the words we could have used. “Illegal” is the one that we’re required to use. Let’s review the casino all the same.

Casino Charles Welcome Offer

The welcome bonus you’ll receive (by royal appointment) at Casino Charles will depend on what you want to do at the casino. If you’ve come for the slots and casino games, the offer is a one-off matched deposit bonus of 250%, valid up to a maximum of £1500 and anchored by an x45 wagering requirement. That’s a sticky wagering requirement, and it will take a sustained effort and a lot of luck to get any real money out of the promotion.

The sports betting welcome bonus is a lot simpler – it’s a simple free bet offer that matches the value of your first deposit, subject to a minimum of £25 and a maximum of £100. There’s no wagering requirement on the sports betting bonus, but the free bet has to be used within seven days. Pay attention when you’re making your qualifying deposit – you’ll need to select your desired option from the drop-down menu, or you’ll get nothing.

Ongoing Promotions

There are plenty of other promotions to consider at Casino Charles, starting with the “Reload Coronation Bonus.” If we’re reading the terms of the promotion correctly, this is a matched deposit of 150% of up to £1500 that can be claimed by every player an unlimited amount of times, including multiple times per day. That seems like madness, but that’s what the promotion says – and the wagering requirement of x35 makes it better than the welcome bonus, too. Players also get ten per cent of their losses back as cashback every day, subject to a minimum of £20, a maximum of £2000, and a wagering requirement of x5.

The bonuses above are strong, but there’s more to come. Players using crypto can claim a 500% deposit boost up to £500 on crypto deposits once per day, subject to an x40 wagering requirement. Once per week, players can claim a number of free spins equivalent to the size of their deposit, subject to a minimum of £50 and a maximum of £100. Pickings are comparatively thin on the ground for sports bettors, but there are still boosters available on accumulator bets.

What are the Pros and Cons of Casino Charles?

Pros: Casino Charles gets major props from us for its promotions. Bonuses on this operator’s network can be very hit-and-miss, but the package available here is spectacular. If you want them, you can claim bonuses on every single deposit you make. The wagering requirements aren’t always great, but you can duck the ones with higher wagering requirements if you wish. The regal theme is fun, too – this is a far better-decorated casino than most of the Casino Charles sister sites.

Cons: The casino just doesn’t have enough slots or games to compete with the best casinos out there, and the slots and games that it does have aren’t drawn from top-quality providers. That’s a consequence of the casino’s licensing status, and that’s another one of the cons. Operating without a licence or any regulatory oversight is asking a lot from players in terms of trust, and even if you were to take the plunge, the casino could never be considered safe.

Top Games at Casino Charles

We’ve alluded a couple of times to the fact that the slots selection at Casino Charles isn’t very strong, but let’s come back to that in a moment. Casino Charles does more than any other casino on its home network to draw players in with its sports betting options. Most of the Bruce Affiliates casinos offer sports betting, but few of them make a feature out of it like Casino Charles does. There are even dedicated areas of the casino for horse racing and greyhound racing, both of which are traditionally British pastimes. Every sport that your average Brit might be interested in is covered, which is a fine effort in terms of serving a target audience that the casino really ought not to be targetting.

Back to the slots now, and while there are more slots from more providers than we’d have seen on this casino network twelve months ago, most of the major names are still missing. The top slots game at Casino Charles at the moment is 10,000BC: DoulbleMax Gigablox by 4ThePlayer. That’s a fair enough provider, but it’s not one of the bigger players. A closer look at the way that the casino’s slots are laid out on its homepage reveals that the entire selection is laid out in alphabetical order, which is certainly a choice. The same approach has been taken with the live dealer selection, which starts with 2 Hand Casino Hold’Em, and table games, which start with 1000 Diamond Bet Roulette. Finding the top slots and games at Casino Charles is, therefore, impossible.

Withdrawal Processing and Support

There are more options for deposit than there are for withdrawal at Casino Charles. That’s not all that unusual, but it’s an annoyance when debit cards are approved for deposit, but inexplicably absent from the withdrawal options. That’s how things work at Casino Charles, and we have no idea why. Your options are, therefore, cryptocurrency or bank transfers, and you’re limited to a maximum of £500 per transaction, which is miserably low. The casino won’t suit high rollers with that kind of approach. There’s no solid guidance about withdrawal processing times, but we know from the full terms and conditions that the site asks for 1-2 days to process withdrawal requests, after which a further delay may apply depending on the selected method. In short, you’re not going to get an instant withdrawal from Casino Charles.

Customer Support and Licensing

Clicking the “contact us” link at Casino Charles reveals that there are two ways to get assistance. Players can send emails to [email protected], or they can use live chat. However, it should be noted that the availability of live chat support can’t always be guaranteed. The casino accepts that its chat is offline at times, but doesn’t tell us when those times are or are likely to be. Given that the casino makes no representations at all about having an iGaming licence, we have to assume that it doesn’t have one. That’s consistent with the Casino Charles sister sites – we don’t believe any of them to have an iGaming licence either.

Casino Charles – The Verdict

Casino Charles is far better than most casinos on this network in terms of bonuses, and that goes in its favour. It also does far better with sports betting, and that will go in its favour with some players, too. However, it still shares the same weaknesses as its sister sites. There aren’t enough slots here to keep aficionados entertained for long, and the slots that it does offer are pretty weak compared to what you’d get at a genuinely great casino site. The lack of a clearly stated withdrawal policy would be a problem even if this was a licensed casino, but the fact that it isn’t a licensed casino makes the lack of such a policy all the more alarming. Ultimately, the red flags are too big and too numerous to ignore.

What are players saying about Casino Charles?

Here are our condensed / reader’s digest summaries of recent Casino Charles reviews from real players.

• 5-Jun-2024 by Benyy:
  This site is nothing but a scam—avoid at all costs! I made a deposit, played for a while, and won some money. When I tried to withdraw, I was told I needed to provide documents for verification. After waiting four days, I contacted support, only to be told they had no record of my account and I must have mistaken it for another site! I then emailed them, but got no response, and shortly after, my account was closed. Avoid this place completely. – source: Trustpilot
• 2-Jun-2024 by David:
  Not sure how I ended up on this site, but after reading all the reviews, I’d give it one star. – source: Trustpilot
• 27-May-2024 by Sarah:
  Total scam! They accept bets but don’t credit winnings. On 20-May-2024, I made a deposit and placed several bets. The games took my money, but no winnings were added to my balance. I hit a bonus round on two different games, but again, the winnings never appeared. Worse still, my game history didn’t show any record of these bets, meaning I had no way to prove what had happened. I contacted customer service, provided screenshots, and explained everything, but they refused to help. After this experience, I’m convinced they are operating fraudulently. I wish I had checked the reviews before spending money here. Something dodgy is definitely going on, and this site needs shutting down immediately! – source: Trustpilot
• 20-May-2024 by Logan:
  This site is nothing but a con! I deposited using both card and crypto, and everything seemed fine. I won some money, and when I tried to withdraw, I was told I needed to complete KYC verification. Fair enough—I sent them everything they asked for. But every few days, they came back asking for something else. It took two weeks to get verified. In that time, I built my balance up to £4000, but you can only withdraw £500 at a time, and each withdrawal takes 3-4 working days. I successfully withdrew £1500, but when I checked my account, I noticed my next £500 withdrawal hadn’t gone through. When I tried to log in, my credentials were suddenly “incorrect.” I attempted to reset my password—nothing! No reset email, no response from support, just silence. They have stolen £2500 from me, and I can only imagine how many others they’ve done this to. I also avoided all bonuses, so these were my real winnings. Stay away from these thieves! – source: Trustpilot
• 15-May-2024 by Harry:
  Absolute scam! I deposited £25 and managed to win £2000. The money sat in my account for three days while I completed their KYC checks. Once I was verified, I started withdrawing in £500 instalments as required. But when I logged in this morning, I found that £1525 had been taken from my balance, leaving me with just £375. The system had simply removed my money! Avoid this site completely. – source: Trustpilot
• 14-May-2024 by Maximus:
  This place is a complete con. I deposited money, but it didn’t appear in my account for days. When I contacted support, they just sent back generic responses. I asked for a refund and to close my account, and they emailed me saying their terms state they don’t refund “played money”—but I hadn’t even played! I have full proof of this. The whole thing is a lie from start to finish. – source: Trustpilot
• 26-Apr-2024 by Christopher:
  This is a brand-new casino (launched in April 2024), and I cannot recommend it. It markets itself as a quick and easy “Pay n’ Play” casino, which does make setting up an account simple, but that’s where the positives end. The KYC process took over a week, and withdrawing money is a nightmare. The feature wins have disappeared from my account, with over £500 in missing winnings. Support have been unhelpful, either pretending not to understand or claiming that “providers are investigating”—which, weeks later, still hasn’t been resolved. Deposit options are limited, and transactions can take ages to process. The terms and conditions are completely unreasonable. You can only wager 20% of your deposit per spin, so if you deposit £10, you can’t stake more than 50p per spin. There’s also a £5000 win cap—anything over that is simply forfeited to the casino. To summarise, avoid this site! There are far too many issues to list here, and the T&Cs are set up to make sure they never have to pay out properly. The whole thing feels incredibly dodgy. – source: Trustpilot