Can Rizk be trusted?
Rizk is a 4 Star trusted casino, here’s why
|1. Cookies popup||YES – A cookie acceptance popup is displayed to users who visit this website for the first time.|
|2. Mass Media Adverts||YES – Rizk has produced several TV adverts that have aired in Scandinavia and the UK.|
|3. Casino look and feel||EXCELLENT – This casino has a very organized layout and great visuals, which makes the website easy and fun to use.|
|4. Trustpilot Score||POOR – This casino has a rating of 1.8 / 5 on TrustPilot according to 21o player reviews.|
|5. Payment Options||GREAT – All mainstream and widely used payment vendors are supported on this casino.|
|6. Help Options||FANTASTIC – The support team can be contacted through email, live chat or phone, at Rizk casino.|
|7. Operator country||TRUSTED – This casino is being managed from XBX 1027, Malta, which is a trusted location for an online casino to operate from.|
|8. UKGC Records||EXCELLENT – The operating company of this casino is licensed by the UK Gambling Commission as 56427, and ever since their inception they have not been fined.|
|9. Key Bonus Terms||UNIQUE – Rizk has a “Wheel of Rizk” loyalty scheme where players can level up and earn points for extra spins.|
|10. Slot Developers||GREAT – There is a huge array of high-end and elite software developers providing their games on Rizk casino.|
|Overall TRUSTSCORE >>>||★★★★★ – 4/5 Stars
Rizk is trusted
What are players saying about Rizk?
Here are our condensed / readers digest summaries of recent player reviews of Rizk. The Rizk.com website has its own reviews, but we would always recommend you take these with a pinch of salt as casinos will never post any bad reviews, only the positive ones. One such review is from James in London who says “Gotta love the withdrawal lock function” – this is an odd review to promote on the Rizk.com homepage as the ability to not cancel withdrawals (or lock withdrawals so that they cannot be cancelled) is now prohibited by the UKGC, its standard functionality on UK casinos so its a strange thing to boast about.
The second featured review by Ian in Manchester simply states “User-friendly design & fast payouts, a top site” – Again this is a bit unusual as most players are not graphic designers and they don’t comment on the usability, to us this seems like something a designer has put in when building the website. There are more reviews but quite honestly it’s hard to know if they can be trusted so instead here are some reviews of Rizk.com from external websites such as TrustPilot.com and AskGamblers.com which are likely to be more impartial and honest about the true experiences of players at Rizk.com
- 15-Feb-2021 by Janet:
This casino does not notice if you are verified or not. The website is filled with popups. I complained about the popups and they suspended my account. – source: TrustPilot
- 09-Feb-2021 by Daniel:
The only issue I have is the bonus system. They do not provide any bonuses to anyone. Everything else is working great for me. – source: TrustPilot
- 04-Feb-2021 by Victor:
They asked me for my source of income and I did not want to provide that information about this. They took my winnings and told me they will block my account. – source: TrustPilot
- 03-Feb-2021 by Aniston:
Customer support on this casino is the worst. They do not reply no matter how many times you try to contact them. – source: TrustPilot
- 31-Jan-2021 by Nicole:
I have been playing on this casino and never had any major issues. The signup process is easy, the games have a good variety and the withdrawals are fast. – source: TrustPilot
- 30-Jan-2021 by Evan:
Rizk asked me for my documents when I signed up 11 months ago. Recently I requested a £500 payout and they told me that I am not verified and refused to pay. – source: AskGamblers
- 08-Jan-2021 by Mike:
I had an issue regarding the verification, so I contacted the staff but the response was so poor that it took a month for a simple problem to be solved. – source: AskGamblers
- 18-Dec-2020 by Bob:
Decent casino with a good selection of games, many transaction methods and fast payouts. The problems get solved in no time but the server needs to be worked on. – source: AskGamblers
- 05-Dec-2020 by Chris:
This casino is always under maintenance, I have been playing on this casino for a long time but never won something huge. It is just a waste of time. – source: AskGamblers
- 31-Jul-2020 by Omen:
Free spins on this casino are great. I won a good amount on them and once you reach level 100 your receive 3 daily spins. The only issue I have with this casino is slow cashouts. – source: AskGamblers
Rizk Review 2021
Rizk Casino established in 2016 is operating on the Zecure Gaming Ltd licence, regulated and licensed by the Malta Gaming Authority, the UK Gambling Commission and the Swedish Gambling Authority. All games at Rizk Casino are proven fair by independent audits, players can enjoy an innovative, smooth, fair and immersive online casino experience.
So what do Rizk.com say about Rizk.com, well on their own website they describe the “Stupendous selection of games” and then mention games that 99.9% of all casinos in the UK have such as Starburst and Megaways casino games, they don’t say actually how many games they have but its probably a very standard offering that you would find at most UK online casinos.
Rizk.com also offers sports betting vertical to provide players with a one-stop-shop for all their gambling needs such as Live Casino, slots and sports betting, the only obvious omission is online bingo – they might have it, but it’s not signposted very clearly.
Rizk has won several awards, but the main ones are in the past in 2016-2017 for Social Responsible Online Casino Award by EGR and top Casino Operator Award in 2017 – but this is just nordic EGR, not the UK version. In terms of UK players, they are not award-winning by any recognised UK awards in the past few years.
Rizk also makes the claim of “The fastest withdrawals in the land” – now that is quite a claim and probably something completely false, as genuine top brands such as Sky Vegas are market leaders at fast withdrawals. Rizk.com makes the claim that all e-wallet withdrawals are instant, with other options such as debit cards taking up to 3 days. In our experience, 3 days is much longer than most other casinos when processing back to a debit card – which is still the most common payment method for UK online gamblers.
The Rizk Casino has become more and more popular over the last years. In the year 2021, there are a lot of features and possibilities that are worth checking out. But: Is everything positive about Rizk? Aren’t there some hidden traps or issues that need to be kept in mind while playing?
New Player Welcome Offers
There isn’t really a welcome offer to players, there is just the statement “Level up to Unlock Rewards” and the featured “Wheel of Rizk” – Players can level up and get an extra wheel every day, its the usual story of spending money and earning points, levelling up and claiming spins of the wheel to earn rewards such as Real money, Huge Jackpots, Double Chip Speed, Free Spins, Super Spins worth £1 per spin and Mega Spins worth £3 per spin. All rewards from the Wheel of Rizk are wager free and must be claimed within 7 days of the last level up.
The Rizk Casino has based itself around a lot of interaction with their customers and the gamification of gambling. Along with that, there are many offered specials and promotions which are updated depending on month and season. In the year 2021, there are a lot of NetEnt games to get your hands on and there have been promotions for Aloha! Cluster pays for example. They have a “Rizk Inside” page which they are trying to make into a newspaper/magazine kind of thing and it has promotions and offers that change all the time, at the time of writing this review it has promotions regarding Craps, a new Crazy Time game from Evolution Live Casino and a brand new Bingo Mega Ball game. Rizk is also very keen for its players to try Deal or No Deal live with its 4 reasons why you should play it.
As always, the Wheel of Rizk is present and is like the wheel of Fortune (but legally different), players can fill the power bar by play any games at Rizk to get to the Wheel of Rizk, the Wheel of Rick will be activated while the power bar is full, the level will be up by every time the power bar full fill, the upper level, the more exciting the Wheel of Rizk prize becomes, like the bigger jackpot and super wheels or extra wheel.
Pros and Cons
Rizk Casino has a website that is built very well. Not only does the design fit the concept of the website, but it is also suitable for desktop and mobile applications the same way. When accessing “Risk Insider” the customer gets loads of useful information all around gambling, specials, news for the world of casinos etc. This makes Rizk interesting for players that are just starting out their journey as well as players that have been part of the game for years. Apart from that, the structure of the website can seem a little strange sometimes. You can only see the given promotions when accessing “Rizk Insider”, but not as a separate part of the menu.
Featured Slots and Casino Games
Rizk.com features a lot of providers in the year 2021, such as NYX, Play N Go, NetEnt, Superwheel or Evolution Gaming. Super wheel is also a part of the concept of Rizk Casino because the Wheel of Rizk follows some gambling guidelines and procedures set by Super wheel.
Top slot games at Rizk Casino include Inferno Star from Play’n Go, it has 5 reels 3 rows and 5 betways slot with free spins, gamble, respins and scatter symbols features, its RTP is 96.38%. Tiki Tumble provided by Push Gaming released in February 2018, is 5 reels 4 rows and 20 betways slot game with RTP of 96.49%, Tiki Tumble slot game has substitution symbols, free spins, free spins multiplier, scatter symbols and wild feature. Other top slots at Rizk include Dragon’s Fire by Red Tiger released in August 2018 is 5 reels 4 rows slot and 40 paylines with RTP of 96.07%, game features are free spins, multipliers, random wilds, scatter symbols, symbols collection and wild.
The main game providers for Rizk Casino are Microgaming, NetEnt, Play’n GO, NextGen Gaming, Quickspin, Yggdrasil Gaming, Thunderkick and Red Tiger Gaming. Rizk Casino’s games types include slot games, sports, live casino, games are available on both PC browser and mobile browser.
Deposit and Withdrawal Methods
There are a lot of options when paying or receiving money from Rizk. Neteller is one of the most convenient ways. Because of the E-Wallet system, you can receive and deposit money with instant processing. This does not apply to methods like paying via Mastercard debit or Visa. The deposit is made up instantly, but you have to wait 1-3 banking days before receiving your payout. Other usual payment methods like PayPal, Trustly and Skrill are also available to use.
Customer Support and License
Rizk takes care of its customers. There is a chat integrated right in the menu which does answer all your questions 24/7. You can also find a FAQ and a call center that is provided by the operator of the website (Zecure Trading Limited, operating under a license given by the Malta Gaming Authority) – they claim the typical waiting times for a call back is 15-60 minutes.
Rizk is definitely worth a try-out in 2021. Not only that the specials bring up a lot of fun while gambling, the design and the customer support does make gambling nearly as comfortable as possible for all kinds of players.
Rizk sister sites 2021
Guts Casino (Inactive)
Rizk Casino sister sites previously included Guts.com – mainly a poker website, formerly at Guts new players could enjoy a range of slots and poker offers on features games such as Narcos video slot game.
A visit to Guts.com in 2021 gives a rather cold welcome with a simple message saying that Guts.com is not available in this territory (UK)) – but players can still email email@example.com if they have any questions. Back in the past, Guts featured an innovative theme for all those players that put player experience before gameplay, with a stream of instant play games boasted on this innovative website of theirs. Game providers such as Big Time Gaming, OMI and Inspired Gaming provided casino titles on Guts Casino, allowing players to get their hands on some of the most innovative video slots, Poker titles and a large number of tables games on this previously Rizk Casino sister site.
Kaboo Casino (Kaboo.com) is also now closed to UK players and is no longer a sister site of Rizk.com. When it was open to UK players it was a cinema-themed casino that was created by Zecure Gaming Limited. Kaboo was a very unique proposition to players with the invitation to go on a journey, an experience rather than just spend money gambling. It was very innovative in its day, but clearly, it was too far ahead of the curve for UK players at the time who simply wanted a thrilling slots experience, rather a journey to another dimension with characters and story-based narrative. Will it return to the UK market one day? Only time will tell if either Guts.com or Kaboo reappear in front of the eyes of UK casino players.