Big Wins

Big Wins Sister Sites

We expect that most of you came here expecting to see casinos like Superb Bet, Magic Wins, Ocean Breeze Casino, and Love Casino listed as the Big Wins sister sites. Instead, you’ve found nothing. Your information isn’t wrong – it’s just out of date. The casinos we’ve just named belong to a network owned by Lava Entertainment, and they were all indeed once Big Wins sister sites. Unfortunately, the original Big Wins Casino on the Lava Entertainment network developed a terrible reputation, and is now closed. This new version of Big Wins, owned by EastPoint Operations B.V., has no connection to the old Big Wins – it’s merely taken its name and former web address. If any Big Wins sister sites show up in the future, we’ll tell you about them here.

Big Wins News

20th April 2025: If you’re looking for a classic slot game with plenty of character, look no further than Mr Crystalman, which has recently arrived in the game libraries at the Big Wins sister sites. This new title from NetGame leans into familiar medieval themes, but beneath the surface, it packs a surprisingly varied gameplay format that mixes traditional slot mechanics with more modern functionality. The game runs on a 5×3 reel layout to start with, but things heat up during the bonus rounds when the grid expands to a full 5×6. With 50 fixed betways and a return to player rate of 96.21%, it delivers a fair balance between frequent spins and higher-risk features. Those drawn in by the thrill of chasing bigger rewards will notice the high volatility, with the potential to land up to 5,000x your stake. Bets can start from as little as 20p and climb all the way up to £200, giving both casual players and high rollers something to work with.

A strong part of the appeal comes from the inclusion of Hold and Win features, respins, multipliers, and a bonus game where the reelset shifts to open new payout paths. Players who prefer taking shortcuts will also spot the Buy Feature button, allowing direct entry into the bonus game for a fixed cost. From a visual standpoint, the title goes for classic fantasy motifs without leaning too heavily on clichés, and the mechanics feel intuitive whether you’re spinning on desktop or mobile. The presence of fixed jackpots and random multipliers means you never really know what’s coming next, which keeps gameplay ticking along nicely.

24th March 2025: Not many credible casino reviewers are willing to laud the Big Wins Casino sister sites, one of the only recent reviews has appeared on a website named Jersey Island Holidays. In a post that’s arguably more curious than glowing, the review focused more on surface-level traits than deep analysis, yet it still provided a glimpse into what some players might find appealing. According to the site, Big Wins Casino has tried to carve out a space by loading up on promotions and building a game catalogue that ticks familiar boxes. While the platform does appear to cover key categories – from table games like Roulette and Blackjack to a range of video slots with varied themes – there’s little to suggest anything is being pushed forward in terms of gameplay or user experience. The bonus structure, which includes a welcome package, loyalty points and occasional free spin bundles, may appeal to players who enjoy frequent incentives, but nothing mentioned in the review suggests these promotions deviate much from industry norms.

The review hinted at some appreciation for the slot selection, especially those that carry progressive jackpots, but again, the language seemed more general than enthusiastic. Comments on graphics quality and sound design were similarly vague, suggesting that while the presentation may be clean and functional, it doesn’t break new ground. There was also a nod to the site’s inclusion of live dealer games, though no detail was given on how they compare to better-known competitors. What the Jersey Island Holidays review did point out is the casino’s attempt to be seen as user-friendly, with simple navigation and basic responsible gambling tools in place.

27th February 2025: With St Patrick’s Day approaching, the Big Wins Casino sister sites have been presenting a host of Irish-themed games, such as Clover Bonanza. This latest release from BGaming sets the stage inside a cosy Irish pub, where traditional symbols like four-leaf clovers, horseshoes, and pots of gold fill the reels. The high-volatility slot offers a substantial max win potential of 15,000x the stake, making it an appealing choice for those who enjoy riskier gameplay with the chance of big rewards. Featuring cascading reels, the game keeps the action flowing, while its free spins bonus round and multipliers add extra excitement. Landing four or more rainbow clover scatter symbols triggers up to 30 free spins, with the possibility of retriggers throughout the feature.

Meanwhile, the Pot of Gold multiplier brings more anticipation, with random boosts ranging from x2 to x100. For players who prefer a more direct route to the bonus round, the game includes a Buy Bonus option, as well as a Chance x2 feature, which increases the odds of landing a bonus at an additional cost. While the slot’s RTP sits at a fairly standard 96%, its high variance means that payouts may be less frequent but potentially larger when they do arrive. The simplicity of the visuals ensures the focus remains on gameplay, with a light-hearted soundtrack reinforcing the Irish theme without overpowering the experience. As players across the Big Wins Casino sister sites try their luck on Clover Bonanza, the game’s mix of traditional charm and rewarding mechanics is likely to make it a fitting addition to the St Patrick’s Day celebrations.

29th January 2025: A discussion thread has recently opened up on Casinomeister about Big Wins casino, and it is safe to say the contributors to the thread are more than sceptical about the Big Wins sister sites. The conversation was sparked by a player who has been struggling to withdraw funds since September, reporting that their request remains stuck in limbo with no real communication from the casino. Live chat support has disappeared, emails are mostly ignored, and when responses do arrive, they offer little more than vague reassurances about delays. Other contributors chimed in with similar concerns, questioning whether payouts are deliberately stalled to frustrate players into reversing withdrawals.

The discussion took a deeper turn when licensing concerns came into play. Some members pointed out that while Big Wins claims to be licensed in Curaçao, players attempting to verify this have hit dead ends. A few contributors noted that the casino might actually be operating under an entirely different, unregulated licence, further fuelling suspicions. Another major concern raised was the apparent lack of action against the site, with players questioning how it continues to operate despite multiple unresolved complaints. The thread also included warnings that players struggling to withdraw funds should avoid making further deposits, as casinos with a pattern of ignoring withdrawal requests rarely change course. One experienced forum member laid out a common pattern seen with unreliable operators—delayed withdrawals, ignored support requests, and eventually, full account restrictions. Despite a handful of players holding onto hope, the general sentiment in the thread was that players should exercise extreme caution.

30th December 2024: The Big Wins Casino sister sites don’t have the strongest collection of games due to their limited number of partnerships with award-winning slot design teams, but the introduction of Black Bullion Cash Pool undoubtedly fortified the collections. Developed by NetGame, this slot delves into the adventurous realm of gold mining, featuring a traditional 5×3 reel setup and 20 fixed paylines. With high volatility and an RTP of 95.2 per cent, the game is designed for slot spinners who prefer the chance of spinning a big win over the assurance of slow and steady winning spins. Set against a rugged mining panorama, the slot’s design integrates thematic elements like dynamite, pickaxes, and gold-filled carts to create an immersive experience. The visual detail, paired with complementary sound effects, ensures players feel transported back in time to a bustling gold mine.

While there are many commendable features of the online video slot, the real highlight is its progressive jackpot feature, which adds an extra incentive for players looking to rake in a life-changing win. The jackpot feature may mean that the RTP is slightly lower than the industry average, but many see it as a price worth paying! Beyond its jackpot appeal, the game includes free spins and multipliers, which can significantly boost payouts during play. These features not only add variety but also heighten the anticipation with every spin. The Cash Pool feature, another key attraction, allows players to engage with the game’s progressive jackpot system, adding an element of competition and suspense to each round.

30th November 2024: This week, the website Strafe eSports published a guide to the current promotions available at the Big Wins Casino sister sites. The guide explores the options for new players, who can unlock either 250 free spins or a 100% deposit match, depending on their location. The guide advises that the 250 free spins offer is tied to Big Bass Splash, requiring a £50 deposit to start, with spins released in daily increments over five days. Alternatively, the deposit match bonus can be claimed with a minimum deposit of £10, offering a straightforward introduction to the platform with a 35x wagering requirement attached. Strafe’s review emphasised the simplicity of redeeming these bonuses. Players can register quickly, receive a notification outlining their eligible offer, and begin playing.

The free spins carry no wagering requirements, meaning any winnings are directly withdrawable. This structure makes the offer especially appealing to those looking for hassle-free promotional benefits. Beyond the welcome bonuses, the guide explored recurring promotions designed to retain player interest. For example, Wild Wednesday Free Drop provides free spins on a £50 deposit, while Big Wins Weekends grants spins for players achieving a 500x multiplier. Additionally, a cashback programme rewards players progressively, starting at 1% and increasing to 20% as they climb loyalty tiers. The guide also highlighted the terms and conditions players should consider, such as logging in daily to claim free spins or observing betting caps during bonus use. While the offers are location-dependent, Strafe noted that both options provide a straightforward way for players to enjoy popular games and potentially boost their bankrolls.

4th November 2024: The online slot game Lucky Penny has gone down a storm at the Big Wins Casino sister sites. Since its release on August 29th by 3 Oaks, Lucky Penny has arrested players with its innovative Wild Symbols that trigger rewarding cascades. While all symbols which appear on the reels hold their value, players will be on the lookout for the Penny Symbols, which can multiply winnings by up to x1,000, offering substantial rewards on each spin. Yet, it’s not without its challenges; the game’s high volatility can lead to massive fluctuations in player bankrolls, with frequent peaks and troughs that may leave some players feeling a pinch. While the game offers Free Spins with increasing multipliers to keep the excitement levels high, the Bonus Buy option might be deemed steep for players on a budget.

It’s also worth noting that RTP rates vary across different casino platforms, with some offering more favourable conditions than others. With those caveats out of the way, no review of this slot would be complete without mentioning the aesthetics as the setting of Lucky Penny is just as immersive as its gameplay. Set against scenic Irish hillsides, the game features vibrant, intricate symbols that transport players into an enchanting world of mythology. Watch for the Leprechaun figure, who adds a magical touch to the experience, alongside symbols like the hat of a Leprechaun, a four-leaf clover, and pots of gold that could turn spins into gold. If you strike it really lucky with this slot game, you could win up to 20,000x your stake, which can be set between 20p and £25.

4th October 2024: On this side of the pond, not many critics or online casino experts are talking about the Big Wins casino sister sites, but unfortunately for the casino, the unhappy members of the platform are incredibly vocal on Trustpilot. The severity of the accusations against Big Wins Casino is staggering, reflecting more than just minor confusion among a few players. Recent reviews on Trustpilot paint a grim picture of customer dissatisfaction, with a startling 85% of feedback falling into the one-star category. The overall TrustScore languishes at a mere 2.1 out of 5, indicating widespread discontent. One player, April Hawes, expressed profound frustration over unresolved issues concerning disputed transactions and winnings. Despite her attempts to settle the matters directly, she has found herself on the brink of escalating her complaint to the Financial Ombudsman Service, signalling a deep level of dissatisfaction and distress caused by the casino’s handling of her case.

The seriousness with which she regards the situation is a potent reminder of the potential repercussions facing the casino if resolutions are not promptly provided. Another reviewer, known only as Elias, shared his exasperation over an agonising month-long wait for his withdrawal to be processed. His account underscores a significant operational delay that hints at either inefficiency or negligence on the part of the casino’s financial handling procedures. Such experiences are emblematic of a broader pattern of issues that are driving players to publicly air their grievances. The overwhelming negative feedback on Trustpilot, characterised by detailed accounts of poor service and unresolved disputes, suggests systemic problems at Big Wins Casino.

30th August 2024: Gambling Pro recently shared its thoughts on the Big Wins Casino sister sites, providing an in-depth review of what players can expect from this relatively new entrant in the online gambling scene. The reviewers celebrated how Big Wins Casino has quickly positioned itself as a contender in the non-GamStop market, thanks to its substantial welcome bonus and extensive game selection. New players are welcomed with a five-stage bonus that can reach up to £5,000 and 500 free spins, making it an attractive offer for those looking to maximise their initial deposits. However, the review notes that the wagering requirements tied to these bonuses are quite steep, which may deter some players. The casino’s gaming library is robust, featuring over 3,000 titles from top-tier developers such as NetEnt, Playtech, and Evolution Gaming. Whether you are a fan of slots, table games, or live casino experiences, Big Wins offers a diverse selection that caters to various preferences.

Additionally, the platform supports a wide range of payment methods, including traditional bank cards, e-wallets, and cryptocurrencies, ensuring that players have plenty of options when it comes to managing their funds. On the downside, the review points out that Big Wins Casino does not offer sports betting options, which might be a drawback for players who enjoy wagering on sports alongside their casino games. But overall, the review concludes that while Big Wins Casino has its pitfalls, it remains a worthwhile platform for players looking for a wide variety of games and generous bonuses, especially those who prefer non-GamStop sites.

3rd August 2024: Big Wins Casino, already notorious for its ‘very low’ safety index rating at Casino Guru, finds itself in deeper trouble following recent customer complaints. A UK player, who chose to remain anonymous, flagged a disturbing issue where a £600 withdrawal request made on July 9, 2024, was inexplicably returned under the guise of ‘fraud monitoring.’ Despite the player’s efforts to reach out via customer service and support emails, there has been a troubling lack of clarification and response. As of today, the casino has not provided any satisfactory explanation or resolution, exacerbating the player’s fears about the potential non-receipt of funds.

Casino Guru’s involvement, spearheaded by Veronika, a complaint specialist, initially tried to shed light on the matter by engaging directly with the player, inquiring about past transactions and KYC verifications, and requesting evidence such as screenshots of the transaction and communications with customer support. The player confirmed that they are a fully verified customer, having used only their deposited funds without bonuses, which typically complicates withdrawal processes. Yet, repeated contact attempts with the casino’s customer service yielded only generic responses, and promises of an expedited resolution went unfulfilled. Adding to the complexity, emails to the provided customer service addresses were returned, indicating potentially deeper systemic issues at Big Wins Casino. Katarina, another Casino Guru analyst, took over the case with a promise to initiate external communication with the casino, but the situation remains grim. The casino’s persistent silence in response to mediation attempts has led Casino Guru to extend the case resolution timeline by an additional week. Should this period lapse without a response, the complaint will be marked as ‘unresolved,’ further tarnishing the casino’s already precarious reputation.

3rd July 2024: The online casino reviewers at Just UK Club recently turned their attention to the Big Wins sister sites, offering a detailed examination of what sets these platforms apart in the competitive digital gambling arena. The reviewers applauded Big Wins for quickly making an impression by melding traditional casino elements with modern cryptocurrency options, presenting a unique gaming experience after the platform launched in 2022. The noted pros of Big Wins Casino include its vast game portfolio, with over 5,000 slots and classic games from prominent studios, ensuring a rich selection that caters to various tastes. If English isn’t your first language, that is unlikely to be an issue as the multilingual platform caters to players from around the globe.

The casino is also celebrated for its super-fast payouts and an appealing bonus program that generously rewards new and returning players. The welcome offer alone extends up to £5,000 across six deposits, complemented by 500 free spins on popular slots like Wolf Gold and Starburst XXXtreme. However, there are some drawbacks to consider. The minimum cashout limit is relatively high, which could be a deterrent for casual players who prefer accessing their winnings more frequently and with less accumulation. Additionally, unlike many of its competitors, Big Wins does not offer sports betting, which might narrow its appeal to players looking for a comprehensive gambling platform that includes both casino games and sports wagering. Despite these cons, the benefits of Big Wins Casino might well outweigh the negatives for many players. The extensive selection of games and the robust bonus offerings provide compelling reasons to engage with the platform.

7th June 2024: Judging by the Big Wins Trustpilot page, it is safe to say players haven’t been having much fun there recently. The reviews paint a bleak picture of customer experiences, with the platform’s TrustScore sitting at a dismal 1.6 out of 5. The vast majority of reviewers, 89% to be precise, have rated the site with just one star, highlighting a range of issues primarily centred around failed withdrawals and unresponsive customer service. One particularly frustrated user, Adam Lee, detailed his ordeal of waiting two months for a bank transfer of over £1000, only to have it vanish without a trace. After successfully withdrawing a smaller amount using cryptocurrency, he found himself still owed nearly £700, with the site now appearing to be non-existent and all support emails bouncing back.

Another user, Steve, who initially left a negative review, later updated it after managing to secure a couple of payouts. He noted an improvement in the withdrawal times to about 24 to 48 hours but also mentioned that the casino still does not register properly, posing a continued risk to players. Steve offered advice to other users struggling with withdrawals, suggesting a specific contact within the company who could potentially assist. Despite Steve’s somewhat positive update, other recent reviews remain overwhelmingly negative. Paul Jones shared his ongoing struggle, having waited over eight days for a withdrawal with no success. He expressed doubt about the site being a scam but requested any additional contact information that might help resolve his issue. Similarly, Carly Price reported waiting three weeks for her withdrawal, facing repeated disconnections from online support staff and finding the website inaccessible.

9th May 2024: Strangely, now when you visit Big Wins casino and attempt to engage with any of the promotions and games, you’re instantly led to another casino with the domain Basswin.com. It is highly suspicious that Bass Win Casino doesn’t disclose who the platform is operated by or has anything in the way of licencing information. This means that if something goes wrong, there is absolutely no opportunity for recourse – you’re entirely on your own, and as this platform has all the hallmarks of an online casino that will do you over faster than the speed of light. Sure, there is the reassuring presence of games provided by trustworthy iGaming developers such as Pragmatic Play, NetEnt, and Evolution Gaming, but as for the rest of the platform, it screams ‘playground for the naïve’.

Undoubtedly, plenty of casino fans, especially those who prefer to pay and play with cryptocurrencies will see the appeal in Bass Wins, which is entirely themed around the hit Big Bass online slot game franchise. The promotions, tournaments and lotteries look incredible, in that way that screams ‘this is too good to be true’. Currently, the casino is hosting a two-week lottery, which will wrap up on the 19th of March, after giving players the chance to win bonus money prizes, worth up to £2,000. The prizes are tiered, and you can unlock the tiers by buying a certain number of tickets. For example, to be in with a chance of winning prizes in the fourth tier, you will need to spend £5,000 on 500 tickets.

15th April 2024: While some players have gotten lucky with the Big Wins sister sites, that isn’t the case for every player. On the 15th of April, one not-so-lucky player headed to the platform Casino Guru to air their grievances with the platform as a result of the online casino failing to pay the player their dues, which totalled £1,043. In the summary of the complaint, the deputy complaints team leader, Katrina, stated that the casino player, from the UK, had been experiencing issues withdrawing his winnings for over two months, and when attempting to get in contact with the casino’s customer support team, all of the automated messages were replicas, indicating that, effectively, when it comes to the customer service team, the lights are on but there is nobody there as all of the communications are dealt with by bots. Casino Guru is currently awaiting a response from Big Wins Casino; however, as the casino already has a low safety index rating from Casino Guru, it is unlikely that the complaint will be dealt with in a satisfactory manner.

If you head over to the Big Wins profile on Casino Guru, you will find that the safety rating couldn’t be much lower; it currently rests at 1.1 / 10. There are several factors which have dragged the safety index rating down, including the fact that there is an unfair maximum win rule in place, which can restrict your capacity to win big if your number of deposits is relatively low. Furthermore, Big Wins Casino does not hold a genuine online casino licence.

Big Wins Casino Key Information

Name	Big Wins Casino
Web Address	bigwins.com
Number. of Sister Sites	There are no Big Wins sister sites at present.
Top Sister Sites	N/A.
Operator Name	EastPoint Operations B.V.
Licensing Status	Claims to hold a licence in Curacao, but doesn’t.
Bonus Terms	x35 Wagering.
Contact Email	[email protected]
Trustpilot Score	1.6 out of 5.0 (+30 reviews).
Payment Terms	Crypto only, processed within a few hours.

Big Wins Review 2025

The first casino a new operator launches is literally make or break for the company behind it. If all goes well, it can open the door for an entire network of casino and iGaming sites, potentially attracting thousands of customers. If things go badly, it’ll likely be the only iGaming site the operator ever comes up with. Big Wins is, as we’ve mentioned above, the only casino currently active on the EastPoint Operations B.V. network. It’s been there for a while now, so is there something holding the casino and its operator back? Let’s try to find out by reviewing it.

Big Wins Welcome Promotions

The welcome promotion at Big Wins sounds almost too good to be true. In some ways, it is. While it’s technically possible to extract £5000 in bonus cash from Big Wins as a new player, you’ll have to stick with the casino for quite a while and spend a considerable amount of cash.

The very first deposit a new player makes at Big Wins is met with a 400% deposit match, subject to a maximum of £2000. One hundred free spins on one of the top Big Wins slots are thrown in as part of the deal. That’s followed by a similar promotion on second deposits, which are matched at 200% up to £1000, and come with another one hundred spins. On deposit three, new players get a 100% matched deposit up to £500 plus – you guessed it – another one hundred free spins.

The welcome promotion doesn’t end there. Fourth deposits are matched at 100% up to £500 again, and the same offer applies to deposits five and six. A further package of one hundred free spins accompanies all of those deposits. The free spins are assigned to a different slots game on each occasion, thus allowing players to get a sense of the scope and scale of the Big Wins games portfolio.

There are, as you might expect, strings attached to these promotions. For each instalment of the bonus, the minimum acceptable qualifying deposit is £20. All bonus funds are subject to a wagering requirement of x50. While it’s far from the highest wagering requirement we’ve ever seen, it’s still considerably higher than the industry average of x35.

Ongoing Promotions

Having put so much thought, effort and value into its welcome promotion, it appears Big Wins has decided to lift and coast. There aren’t, as of the time of writing, any other promotions available at the casino. Big Wins doesn’t have any loyalty programmes or VIP packages. Once those six deposits have been made and the attached bonuses have been used, that’s all you get.

What are the Pros and Cons of Big Wins?

Pros: The combined value of the welcome promotion at Big Wins is absolutely massive. You’re unlikely to see a welcome bonus with such a high maximum value at many UKGC-registered casinos. Big Wins promises never to keep players waiting longer than 48 hours for a withdrawal to be processed and offers deposit and withdrawal support for cryptocurrencies if players so desire.

Cons: Big Wins doesn’t have the benefit of a UK Gambling Commission licence, which means that UK-based players play here at their own risk. We’ll talk more about the casino’s licence a little further down this page. As generous as the casino’s welcome promotion is in terms of maximum value, the associated wagering requirements of x50 for all bonus funds are higher than we’d like them to be.

Top Games at Big Wins

Big Wins has the look of a glamorous VIP casino thanks to the quality of the splash banner graphics on its homepage, but it’s actually fairly simple when it comes to the games it offers and how it lays them out. There are only two iGaming categories at Big Wins; “Casino Games” and “Live Casino.” Slots take priority on the casino’s homepage, many of which come with attractive animated thumbnails to draw attention. Here are the top three slots at Big Wins.

Big Bass Bonanza: There won’t be many readers surprised to see Big Bass Bonanza listed here. It’s one of the world’s most popular online slots and has held that position almost ever since Reel Kingdom released it in late 2020. The idea of using fishing metaphors or a fishing theme for a slots game isn’t new, but Reel Kingdom appears to have perfected the art. When you manage to land a cash fish and a fisherman symbol at the same time to reel in the money, you’ll instantly begin to see the appeal. Several Big Bass Bonanza sequels have been released, but plenty of players still prefer the original.

Rainbow Ryan: The Irish theme is an even less original choice than the fishing theme when it comes to making slots games, but this particular Irish-themed slots game comes from Yggdrasil. You can generally rely on the Scandinavian provider to put a twist on the games it creates, and Rainbow Ryan is no exception. As it turns out, Rainbow Ryan is quite the rock star. The production values on this slot are exceptionally high, and the bonus features make it possible for all six reels to sync together for enormous payouts. The maximum jackpot in Rainbow Ryan is x5100 against your stake.

Pearl Lagoon: Peal Lagoon is a veteran slots game now, having been online since 2012. That means you shouldn’t expect it to look as pretty as a more modern creation – but it remains popular here for a reason. Like most Play’n Go slots, Pearl Lagoon combines high volatility with below-average RTP, but the provider’s many fans never appear to be overly concerned about that. It’s a basic under-the-sea-themed slots game, with multipliers and a free spins feature to help spice things up a little .

Withdrawal Processing and Support

Helpfully, Big Wins has a banking page. Not enough online casinos include banking pages, and we’re always appreciative of those which do. There are four approved withdrawal methods at Big Wins; bank transfers, Bitcoin, other crypto payments via Coinspaid or Expay. The first three methods have an upper limit of £5000 per transaction, but Expay has a lower cap of £2000. There are no fees for withdrawals, and the estimated processing timeline is between 24 and 48 hours for all methods. That unfortunately means that instant withdrawals aren’t possible at Big Wins.

Customer Support and Licensing

If you want or need to get in touch with the support team at Big Wins, there’s a live chat link in the bottom-right corner of every page of the casino’s website. Our understanding is that live chat is available on a 24/7 basis. If you’d rather not use live chat for any reason, the alternative is to email [email protected].

Big Wins claims to hold a licence in its native Curacao via Curacao Interactive Licensing. The problem with that is the regulator no longer exists. The only valid regulator in Curacao nowadays is the Curacao Gaming Control Board, and it’s been that way since 2024. As such, we consider Big Wins to be unlicensed.

Big Wins – The Verdict

If Big Wins was covered by a UKGC licence, it would be a perfectly adequate casino site. It has plenty of slots and games to offer, and it has an enormous welcome promotion to roll out the red carpet to new players. The counterpoints are that withdrawal options are fairly limited, wagering requirements are too high, and the casino doesn’t have the all-important UKGC licence. We’re unable to recommend casinos that don’t have that licence, but we’re aware that plenty of players are happy to step outside the safety zone and play at non-UKGC-regulated casinos anyway. If you’re one of them, you’ll probably find that Big Wins is as good as any.

What are players saying about Big Wins?

Here are our condensed / reader’s digest summaries of recent player reviews of Big Wins.

• 23-Jan-2025 by William:
  I waited nearly four months for my withdrawal to be approved, and it likely wouldn’t have been processed at all if an external financial organisation hadn’t intervened. – source: Trustpilot
• 16-Jan-2025 by Mary:
  Zero stars would be more appropriate. I’ve been waiting three months for my payout with no response despite multiple attempts to contact them. There’s no live chat for help. This is a scam. – source: Trustpilot
• 13-Jan-2025 by Marc:
  Still no payout. They keep cancelling my withdrawal, and the only communication I get is fake messages. Emails go unanswered, but they keep sending texts encouraging me to deposit more money. I’ve asked for my initial deposit back, but still no reply. This is a scam site—I’ve reported it to my bank as fraud. – source: Trustpilot
• 08-Jan-2025 by Leisa:
  Do not, under any circumstances, give money to this site. It’s a complete scam. You won’t see any winnings, just fake copy-pasted replies. Their email support is non-existent. The people running this site should be jailed. – source: Trustpilot
• 31-Dec-2024 by Ataman:
  They stole my £260 winnings! How can scammers like this continue to operate without anyone shutting them down? People need to take action and report them. – source: Trustpilot
• 25-Dec-2024 by MS:
  This is undoubtedly a scam site. They’re now spamming my phone with texts about fake bonuses from other shady casino sites. Avoid these sites entirely—you’ll never be able to withdraw any winnings. Stay away and don’t be tempted by their offers. – source: Trustpilot
• 29-Nov-2024 by Donna:
  This is the worst company ever. They don’t pay out winnings. I had to contact my bank to reclaim my deposit. After that, they blocked my account and removed the live chat option. They’re a complete disgrace. – source: Trustpilot
• 09-Nov-2024 by JAutue:
  This site is rogue and operates with a fake licence. I’m certain my money is lost. There are warnings about this casino on other review sites, so avoid it if you don’t want to lose your money. – source: Trustpilot
• 30-Oct-2024 by Sam:
  Complete scam! When I tried to close my account, they told me to email the manager, but after 20 emails, I’ve had no response. Money was taken from my bank without me depositing it. Live chat cuts you off if you question them. Avoid this site at all costs. – source: Trustpilot
• 27-Oct-2024 by Joseph:
  As others have said, they won’t pay out withdrawals. It’s a total scam. Something needs to be done to shut this site down. – source: Trustpilot