Betway

Betway Featured Image

Betway sister sites include Hippodrome Online, Dream Bingo, Spin Casino and Betway Casino.
Betway (betway.com) is operated by Betway Limited of 9 Empire Stadium Street, Gzira, GZR 1300, Malta.

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Betway Sister Sites 2022

Betway Casino

Betway Casino logo

The first of the Betway sister sites we’re going to list is part of Betway itself. It’s Betway Casino, and it’s worthy of a separate entry because its focus is totally different to that of Betway. Betway is a sports betting company. Betway Casino does just about everything a gambling site could do apart from handling sports bets. It might share web space with Betway, but it’s a totally different animal. Betway Casino has slowly been becoming an ever more important part of the Betway brand since the company took the decision to branch out from sports and start entertaining the idea of competing with other online casinos. It’s now just as big a focus as the sports brand and while it might not be quite so visible in terms of advertising, don’t rule out the idea of seeing the name somewhere prominent soon.

Hippodrome Online

Hippodrome Online

Hippodrome is one of the longest-running casinos in the market. We’re not talking about its longevity in a strictly online sense – it’s only been on the internet since 2013. Hippodrome’s longevity stems from the fact that it’s the online presence of a prestigious brick and mortar casino that has been in business for more than a century. You can’t buy the kind of history that the Hippodrome has. Hippodrome claims itself to be the UK’s most renowned and classical online casino. We’re not sure about the “renowned,” but it’s definitely classical. It also offers things that no other online casino can touch, like live dealer games beamed directly from the heart of the real-world Hippodrome Casino in London. It’s hard to compare Hippodrome Online to the other Betway sister sites – it’s in a league of its own.

Dream Bingo

Dream-Bingo-logo

Dream Bingo, which has been online since 2005, has more than 450 games. None of them are bingo games. That surely makes this the strangest of the Betway sister sites, and definitely makes it guilty of false advertising. Bingo fans are in for a disappointment if they land on this site based on nothing other than its name, but it has far more to offer to fans of online slots. Even then, though, it feels like Dream Bingo sees itself more as a live casino venue than an online slots site. The most heavily promoted area of the homepage is the live section, with a special emphasis on game shows. When it comes to the slots, Dream Bingo has a taste for the classics. There’s even a special sub-category for three-reeled slots. If you’re a fan of the traditional way of playing, Dream Bingo could indeed be a dream for you.

Spin Casino

spin-casino-logo

The Spin casino is one of the leading Betway sister sites. It’s managed to build and maintain a great reputation since its inception way back in 2004. You’ll notice that none of the Betway sister sites is new – they’ve all been online for a very long time. If you go straight from Dream Bingo to Spin Casino, you could be forgiven for double-checking the URL and making sure that you’ve actually moved. It’s more than apparent that the same template was used to put the two casinos together. Many of the graphics – including the “we have more than 450 great games” banner – are identical. A glance at the collection of live and traditional casino games suggests that the entertainment here is identical to what’s on offer at Dream Bingo, too. Spin Casino is neither the best-looking nor most memorable online casino that you’re ever likely to come across, but it knows what it’s good at and offers 24/7 customer support.

Can Betway Be Trusted?

trust score

★★★★★

Betway is a 3 Star trusted casino.

1. UKGC License Betway Limited holds a full licence with the UK Gambling Commission, reference 39372
2. UKGC Fines In March 2020, Betway Limited paid £11.6m to the UK Gambling Commission in lieu of a fine after the regulator identified “systemic historical failings” concerning players at risk of problem gambling.
3. Customer Service Live chat is the only customer service facility at Betway, and it’s very difficult to find the option.
4. Trustpilot Score Betway has been reviewed more than 12,000 times on Trustpilot, and has a score of just 1.9 out of 5.
5. Company Location Betway Limited is based in Malta.
6. Visible T&C’s All terms and conditions relating to promotional offers at Betway are clearly stated.
7. Social Media Presence Betway is active on Facebook, Twitter, YouTube, and Instagram, and offers links to all of those accounts at the bottom of the homepage.
8. Number of Sister Sites There are currently only four active Betway sister sites.
9. Games portfolio Betway offers 400 online slots plus sports betting, live dealer games, game shows and betting on e-sports.
10. Gamstop links The Gamstop logo is featured at the bottom of the Betway homepage.
Overall SCORE > ★★★★★ – 3/5 Stars

What are players saying about Betway?

Here are our condensed / readers digest summaries of recent player reviews of Betway.

  • 24-Feb-2022 by Mr Leckey:
    They don’t provide RTPs for their slots. That makes them scammers, they must be rigging the games. The prize wheel has never landed on the top prize in the entire time I’ve been playing, and customer service never gets back to you. – source: Trustpilot
  • 24-Feb-2022 by Thumma:
    I requested a withdrawal five days ago and I’ve heard nothing from them. They haven’t even started processing it because I still have the option to reverse the withdrawal. They have to improve their processing time or they’ll never be as good as Parimatch. – source: Trustpilot
  • 23-Feb-2022 by Danielle:
    Customer support is an absolute farce. I’ve just set up an account but I immediately got locked out and now I can’t make deposits. Customer support took two hours to get back to me and asked me to send proof of ID, which I did, but I’ve had no response after two days. Obviously, they don’t want customers, so I’ll go elsewhere. – source: Trustpilot
  • 23-Feb-2022 by Yahia:
    Customer service is really limited and withdrawals take forever. On top of that, they locked my account because I logged in while I was abroad, and now I can’t get it unlocked. My advice would be never to use Betway. – source: Trustpilot
  • 18-Feb-2022 by Kelly:
    Betway is a scam organisation, they voided one of my winning bets for no reason. I’d advise you to avoid them, and I’ll be making a formal complaint to the UK Gambling Commission. – source: Trustpilot
  • 05-Jan-2021 by Robert:
    The website is very straightforward and the withdrawal processing is almost instant. But the only way to contact help is through live chat which is very slow and clunky. – source: AskGamblers
  • 09-Aug-2020 by Colin:
    The withdrawals on this casino are by far the fastest I have seen on any website. I have not found anything on this casino I was not happy with. Totally recommended. – source: AskGamblers
  • 16-Jul-2020 by Mike:
    The games are okay with normal odds nothing great. But the withdrawals take a long time and the payment tracker isn’t good either. – source: AskGamblers
  • 10-Jan-2020 by Harvey:
    I was instantly sold on this casino when I saw the bonuses. I even managed to a big cashout after wagering with the welcome bonus they provided. The only drawback for me is that they did not have many selections for slot games. – source: AskGamblers
  • 10-Jan-2021 by Radek:
    This is the worst casino I have ever played at. The slots are impossible to win I sank all my money in them and got nothing in return. – source: TrustPilot
  • 09-Jan-2021 by William:
    This website is a scam. Customer support is nonexistent and you are not going to get any money back after you deposit. – source: TrustPilot
  • 09-Jan-2021 by Kevin:
    I made a deposit of £20 and the casino made two withdrawals from my bank account each of £20. When I asked the support about this they said it was a mistake and I’d get the other £20 in my casino account soon. I am still waiting for it. – source: TrustPilot
  • 09-Jan-2021 by Kishore:
    I made an account on this casino today and as soon as I made a deposit they locked my account. – source: TrustPilot
  • 09-Jan-2021 by Moseley:
    I was worried a bit when I read the reviews about this casino but I never had any problems myself. Still play on this website and enjoying my time. – source: WhichBingo
  • 08-Jan-2021 by Mark:
    I recently registered with Gamstop because gambling was becoming an issue. I asked for a refund from this casino but they stopped responding to my emails. – source: WhichBingo

Betway Review 2022

Betway has been around since 2006. It’s had plenty of time to establish itself as one of the biggest names in sports betting in the UK and beyond, and it’s done that through a combination of highly-visible sponsorship deals and well-planned strategies. The past few years have seen Betway go from a brand focused on sports betting to a full casino website offering traditional and Vegas-style casino games along with its sportsbook. Based in Malta but licenced in the UK, Betway is likely to be among the first names that most people think of when they want to place a bet on a sporting event.

Being one of the names that people think of when they want to bet on sports isn’t always enough, though. This is a very competitive market, and Betway has some big-name competition. Do they deserve your money and trust more than their rivals? Let’s examine the facts.

betway screenshot

New Player Welcome Bonus

There is a wide range of welcome promotions at Betway – or, at least, there was at the time we wrote this review – and the question of which is the best to take depends on what you want to do at the site. Most people who use Betway still come to the site primarily for sports betting, but not all of the welcome offers are specific to sports.

The Betway welcome offers are listed in descending order on the casino’s homepage. The first is a free accumulator bet to be used on football matches only. If a player bets £5 or more on an accumulator as their first bet with Betway and they don’t win, they get a free £30 matched bet on their next accumulator. The offer must be accepted within seven days of placing a losing bet.

For new customers at Betway Casino – which we discuss at length on its dedicated page at our site – the offer is a 100% matched deposit of up to £50 on first deposits, with a minimum deposit of £10. The offer is available only to those who deposit with a debit card, and bonus funds are subject to a 50x wagering requirement. That has to be considered high when compared to the industry average. An identical welcome offer is available for those who want to make their first bets in the live casino rather than slots or other games.

If you’re a sports bettor but prefer horse racing to football, you can get £10 in free bets by making a first deposit of £10. Like the free accumulator bet offer, the bonus expires in seven days if it isn’t used. The same offer applies to e-sports bets.

Monthly Promotions

Betway is a little shy about what it offers beyond the initial welcome promotions. You can’t see any further promotions until you’ve registered as a customer. The idea is that the welcome offer lures you in, and you get to see the rest of your potential rewards once you’ve taken the plunge and signed up. There’s a “promotions” tab visible on the homepage of the site, but clicking on it will take you to a login screen unless you’re already a member.

We’re aware that Betway once offered a multi-layered VIP loyalty reward package to players who play regularly. We’re unable to verify whether this is still the case. We do know that there’s a range of free bets, free spins, and instant cash prizes within the site’s ongoing promotional package, but the most substantial incentives at Betway seem to be those that are offered to new players rather than existing customers.

Pros and Cons

Betway is a full-service casino, which isn’t always something you can say about a sports betting site. The sportsbook is comprehensive, but it’s complemented by over 400 casino games created by some of the best providers in the business. Whether you prefer slots, game shows, table games or glitzy Vegas-style games, Betway caters for you and will have something to suit your tastes. Its varied range of welcome offers means that there’s a red carpet waiting for you at Betway, no matter how you prefer to play.

We can’t talk about the pros and cons of Betway without talking about the weakness of its customer service. Live chat is the only way to speak to somebody, and the option to start a live chat is buried several clicks deep behind the FAQ section. This is a common cause for complaint among players and goes some way to explaining why Betway has such a poor rating at Trustpilot. Also, it’s hard to overlook the fact that Betway Limited had to pay the UK Gambling Commission more than £10m in 2020 because it was found to be treating some customers unfairly.

Betway Big Jackpot

Featured Slots and Casino Games

The selection of games and slots at Betway is enviable. It goes way beyond the limited range you’re likely to find at other sports betting websites. However, the casino section of the site is a little confused about what constitutes a “top” game, as it lists a whole 54 games in that section. Here’s a taste of what you might find there:-

Assassin Moon: Taking a pinch of inspiration from James Bond movies and putting a feminine twist on it, Assassin Moon by Triple Edge Studios puts you in the shoes of a female assassin on a mission in the Far East. It’s an action-packed slot featuring stacked wilds, four jackpots, giant 3×3 symbols within the free spins bonus, and a “hold and win” respins round with big money prizes. RTP in Assassin Moon is 96.08%, and the slot is considered highly volatile.

Immortal Romance: This Microgaming classic probably isn’t a new name to most of you. The vampire-themed slot is more than a decade old now, but it was so far ahead of its time when it was released that it still feels fresh. The slot is story-driven, and your choice of character will determine which of the many bonus features you’ll be able to trigger as you spin the reels. Pay close attention when selecting a character because the number of free spins you’ll be able to claim and the multiplier applied to your winnings can vary dramatically because of your choice. Volatility is about average, with 96.86% RTP. 

Hyper Gold: Gameburger Studios made this game show-themed slot. Gameburger is, like Triple Edge Studios, a junior development company attached to Microgaming. The junior companies clearly share notes and resources because Hyper Gold is so similar to Assassin Moon that it’s effectively a reskin of the same format. The bonuses are the same, the hold-and-win mechanic is still present, and the RTP and volatility are the same. If you like one, you’ll also like the other. Assassin Moon is the prettier of the two, though, so that would get our vote. 

The true star of the show at Betway is the sportsbook, which contains an enormous number of options. The esports section is also one of the most expansive of its kind that we’ve come across, and live betting on casino classics and game shows are on the agenda for those who are interested, too. 

Deposit and Withdrawal Methods

Payment and withdrawal information at Betway isn’t as clear as it could be. Checking the FAQs within the help section of the site tell us that the site accepts debit cards, e-wallets, and PayPal, but nowhere does it specifically tell us which debit cards and e-wallets are acceptable. Going off the logos in the footer of the site, we think – but cannot confirm – that Betway accepts all Mastercard and Visa debit cards plus Neteller, Rapid Transfer, and PayPal. Skrill and Trustly aren’t mentioned, and so we’re forced to assume they don’t work here.

The speed of your withdrawals will vary depending on which method you use. If you’re using PayPal or an e-wallet, you should only be waiting between two and twenty-four hours. For bank transfers and card withdrawals, the quoted turnaround is two business days.

Customer Support and License

As we’ve noted a few times in this review, customer support is a significant weakness at Betway. You have to decline multiple suggested options within the FAQ before you are offered the chance to speak to anybody, and even then, your only option is web chat.

Betway is a dual-licenced casino with up-to-date licences from both the UK Gambling Commission and the Malta Gaming Authority.

Final Verdict

Betway is a massive sports betting site. A lesser brand would have been damaged – perhaps fatally – by that enormous settlement that Betway reached with the UK Gambling Commission in 2020, but Betway seems to have barely broken its stride. It’s a well-rounded site with options for everybody, and it looks modern, sharp, and dynamic. If it strengthened its customer support, it would probably receive better reviews from customers – and also from us.

betway sister site

 

Betway Sponsorships

Betway West Ham United

If you’re a Premier League football fan, you’ll see the Betway name often. If you’re a West Ham United fan, you’ll see it every week. Betway is the shirt sponsor of the Hammers, and has been for a couple of years now. This is a very visible commercial partnership, and it’s one that Betway is very proud of. That much is made obvious when you load the Betway website and the first thing you see is a picture of West Ham’s Michail Antonio wearing his claret-and-blue shirt with the company’s name on it. He’s flanked by Leicester City’s Jamie Vardy and Brighton and Hove Albion’s Adam Lallana. Betway doesn’t sponsor the shirt of either of those clubs, but they are their preferred betting partners.

Betway’s sponsorship interests aren’t limited to football. Esports is becoming an increasingly important gambling market and, against all the odds, a phenomenally popular thing to watch on YouTube or on live streaming all over the world. One of the world’s biggest and most successful esports teams is Ninjas in Pyjamas, who wear the Betway name on their gaming shirts.

When it comes to horse racing, Betway is a proud sponsor of both the Cheltenham Festival and the Grand National at Aintree, thereby getting its name plastered all over the two biggest horse racing events of the year in the UK. It’s clear that the company has very deep pockets when it comes to paying for marketing. Based on the popularity of the brand, the approach seems to be paying off.

Betway On Television And YouTube

Betway’s YouTube channel is constantly active, and featured quite a few famous faces from the world of sport. You might never have wondered whether the former England test cricket captain Kevin Pietersen had any poker or casino tips for you, but he stars in several videos on the channel giving you his insight into the best way to get one over on your opponents at the card table. The snooker series on the channel is extremely popular, as it pits big names from the snooker world against each other on comedy snooker tables covered in absurd obstacles.  

Bigger than the YouTube adverts, though, are the Betway television commercials. There have been plenty of them over the years, so here are a few you might remember. 

2019 – Bet the Responsible Way

Betway First Ad

Responsible gambling is as big a focus in advertisements for casinos now as anything to do with the casinos themselves. However, it’s a little ironic that Betway’s most responsible gambling-focused advert was released the year before the company was found guilty of breaching several of its duties as a responsible gambling company. We go “inside the mind” of players as they debate whether or not they’re having fun and whether or not it’s a good idea to carry on playing. It’s a curious approach, as it seems more intent on convincing people not to gamble than on persuading them to sign up, but it was a signal to the public that Betway took its responsibilities seriously.

2019 – Free Bet Club

Betway Third Ad

Promotions come and go quickly in the world of online casinos. 2019 is still recent history, but nothing about the 2019 “Free Bet Club” campaign by Betway is still relevant. The promotion that it was tied to no longer exists. The idea behind it was a simple one – anyone who signed up to Betway would receive one free bet on any sport of their choosing as a thank-you for signing up. The Betway advertising motif of showing conversations happening “inside the mind” of players happened in this commercial, too. It’s a strange thing to use as a recurring theme, but at least it’s memorable.

2020 – Lights On

Betway Second ad

The “Lights On” adverts are almost like mini-documentaries. They focus on sportspeople who’ve had injuries or other issues that have taken them away from their sports in the past, only for them to overcome their problems and make triumphant returns. The adverts have almost nothing to do with gambling at all – they’re more like infomercials with the Betway logo stamped on them. Many of the “Lights On” adverts are genuinely interesting to watch, which isn’t something you can often say about a commercial for a casino.

Betway in the USA

There’s a sports betting revolution happening in the United States of America at the moment, and every sport betting brand that’s big in the UK has dreams of making it big over there, too. Betway is no different. Betway Limited acquired a licence to operate in the USA in February 2021 by working in partnership with the Digital Gaming Corporation. So far, Betway has managed to launch within ten different US states. As more and more states open themselves up to sports betting, Betway is likely to continue on its American adventure and become an even bigger global brand than it already is.