Winner Casino
Winner Casino sister sites include Gorilla Wins, Big Wins, Spicy Jackpots, Golden Lion and Ocean Breeze Casino.
Winner Casino (winnercasino1.bet) is operated by Lava Entertainment/WinBet NV, which is based in Curacao.
Winner Casino Sister Sites
Golden Lion
Is it a hard and fast rule that casinos and betting sites that have cute animal mascots always out-perform casinos that have no such hook? No, it isn’t – but it’s true more often than it’s not. Golden Lion isn’t the only casino out there to use a lion as a mascot, and it isn’t even the only casino based out in Curacao to be called “Golden Lion,” but it manages to overcome both of those issues by looking fantastic and offering excellent perks to players. The 400% matched deposit welcome promotion you’ll find at Golden Lion is better than you can hope to find at almost any of the Winner Casino sister sites.
The presence of an especially generous welcome bonus isn’t the only thing that makes Golden Lion stand out from the other Winner Casino sister sites. There’s also the sportsbook to take into account. While it’s a given that all of the iGaming sites on this platform offer around 1200 slots and plenty of live casino games, the sportsbook is what tends to separate the average Winner Casino sister sites from the best ones. In that respect, Golden Lion is one of the standout performers on its network.
Ocean Breeze Casino
The Winner Casino sister sites have a “signature style.” You can see elements of the same design reflected at Winner Casino, Golden Lion and Ocean Breeze Casino, and also at the sites we’re yet to look at. That’s all down to the template that the Curacao-based casino network company has chosen to employ in the design and construction of its casinos. We’ve got nothing against template-driven casinos – plenty of UKGC-registered casinos were thrown together with templates and look far worse than the Lava Entertainment ones do – but it does mean that you don’t experience a great deal of variety as you flit between the Winner Casino sister sites.
Despite the “one size fits all” look of the casinos on the network, they differ drastically when it comes to promotions and perks. Ocean Breeze Casino immediately captures the eye with a welcome promotion that could be worth six thousand pounds in bonus funds if you have deep enough pockets to take maximum advantage of it with your first few deposits. That’s the kind of offer that hooks in high rollers. Ocean Breeze Casino might be a basic slots-driven site, but its promotions are potent.
Big Wins
It’s difficult to be sure which of the Winner Casino sister sites launched first because they sometimes appear and then disappear (something which Winner Casino itself has done in the past), but the general consensus is that Big Wins has been online for longer than any of the others. That makes it the nominal flagship of the casino network. We’re not sure if it’s seen as the flagship casino in the eyes of its owners, but there must be a reason that they chose to equip it with such an enormously generous welcome promotion. Thousands of pounds are on offer to new players at Big Wins, with some very big deposit boosts doing the heavy lifting.
While we never like to look a gift horse in the mouth, Big Wins loses a few points by not following up on its welcome promotions. The casino goes all out to attract new players, but there aren’t many (or even any) other promotions at the casino to reward players for their loyalty. We could make this same criticism of plenty of the other Winner Casino sister sites, but that doesn’t make it right.
Spicy Jackpots
Like all of the other Winner Casino sister sites, the fact that Spicy Jackpots belongs to the Lava Entertainment platform can be confirmed with a passing glance – and yet that same passing glance ought to tell you that there’s more to this iGaming site than there is to most of the sites on the platform. A couple of the other Winner Casino sister sites include a sportsbook, but Spicy Jackpots turns it into a feature. The first of the massive banner promotions that scroll past when you arrive on the homepage uses an image of Declan Rice to let players know that football betting is available, thus making it a focal point of the whole site.
A casino with a name like “Spicy Jackpots” is never going to be all about sports betting, and Spicy Jackpots certainly isn’t. It’s a slots-driven site, and it’s a haven for those who like to play slots competitively. There’s a dedicated area on the Spicy Jackpots homepage for players to enter or keep up to date with the latest tournaments at the casino, where big prize pots keep loyal players coming back. Of all the Winner Casino sister sites, Spicy Jackpots might be the best all-rounder.
Savanna Wins
Do you remember what we said a little while ago about the Winner Casino sister sites having a signature style? Park that thought for a moment, because Savanna Wins is an exception to the rule. It might also be the first of a new breed of Lava Entertainment (or WinBet NV, whichever name they’re going by this week) casinos. It’s a better-looking casino site with a more modern layout. More could have been made of its safari theme, but minimalism is still fashionable, and that’s the approach that the operator’s design team has taken with Savanna Wins.
There’s more to Savanna Wins than just looking better than the other Winner Casino sister sites – it also treats players better. You’ll find the wagering requirements on bonuses are lower here than they are at other casinos on the network, and you’ll also find that some of the slots here aren’t available at the other sites. If Savanna Wins is a sign of what the casinos of the future on the Lava Entertainment will look like, it’s a positive sign.
Winner Casino News
: Winner Casino may promise big wins, but when it doesn’t pay its players their dues, as suggested by the recent Trustpilot reviews, you would be far better off finding a more credible online casino. A troubling pattern emerges from reviews which have recently landed on the Trustpilot pages, depicting a casino that not only struggles with timely payouts but also bombards its players with constant promotional messages. Marcus Jensen from Denmark highlighted an overwhelming number of promotions being sent to his phone since his last game. This relentless marketing seems less about customer engagement and more about an incessant push for more deposits. Across the channel, in the UK, Josh’s experience is even more disconcerting. Despite trying since April 2023, he has been unable to withdraw £2,700. Every 90 days, his withdrawal request is cancelled without explanation, leaving him in a loop of frustration and financial limbo.
Similarly, Scundu Gheorghe voiced his dissatisfaction after engaging in over 700 spins in a single session without encountering a single bonus. His dismay raises questions about the fairness and operational integrity of Winner Casino, pointing to potential legal concerns regarding the randomness and fairness of game outcomes. Another UK resident decided against using the platform after reading similar complaints and conversing with customer support, who confirmed that withdrawals could take anywhere from 7 to 21 days. His interaction reflects a broader consensus among the user community that the timeframes for receiving winnings are not just inconvenient, they are discouraging. These testimonials collectively paint a bleak picture of a gambling operation marred by operational inefficiencies and a lack of respect for consumer rights.
: If you can’t wait until October to start celebrating Halloween, you’re not alone, judging by the popularity of the new game, Halloween Fortune II, which has recently landed in the game libraries of the Winner Casino sister sites. Developed by Playtech, the witchy online slot allows mystery to lurk around every corner and alchemy to spill with every spin. Bonus-wise, you can expect to encounter free spins, wilds, scatters, and progressive multipliers to heighten the gaming excitement. Set in a spellbound forest, the sequel introduces a coven of three witches who are all brewing their own potions, and each affects the gameplay in their own unique way. As far as Playtech online slots go, it is safe to expect the unexpected with this release!
The five-reel, three-row slot features 25 fixed pay lines, a 94.99% RTP and high volatility, so it may not be the kindest on the bankroll as you anticipate the big wins coming in, but the bonus arrangement still ensures that the game is one of the strongest contenders for the top Halloween slot game of the year. While the main mode of play is more than capable of facilitating big wins, it is in the free spins feature where you will get an idea of what the math model is capable of. With every trigger, you will be given 10 free games, which play out with increasing multipliers and locked wild symbols. Each free spin can dramatically increase the potential payout, making it a key focus for strategic players.
: Judging by the recent user reviews on Trustpilot for Winner Casino, it would appear that not everyone who uses the platform emerges triumphant. With an overwhelming consensus forming in the one-star review section, the dissatisfaction among customers is palpable. Out of 24 reviews, 100% fall into the one-star category, reflecting significant discontent with the service provided. One reviewer, Garry Menzies, expressed his decision to avoid the casino after discovering the extended withdrawal time of 7 to 21 days as confirmed via live chat. His interaction with a customer service representative named Dan led him to conclude that the waiting period was “absolutely terrible,” deciding instead to steer clear of the platform.
Another potential customer, Anna Holt, recounted how close she came to signing up, lured by an appealing bonus offer. However, a last-minute decision to check reviews led her to avoid what she described as a significant error. Her gratitude to previous reviewers for their warnings highlights a community actively advising against engagement with the site, which she vehemently described as being run by scammers. Lucia, another disillusioned visitor, labelled the casino a scam, frustrated by blocked games whenever she gained bonuses. Her attempts to reach out for support went unanswered, adding to her grievances. Similarly, a user named Ray expressed frustration over the casino’s failure to unsubscribe him from emails, despite his repeated requests. These accounts collectively suggest a pattern of poor customer service, delayed financial transactions, and potentially deceptive practices. Such consistent criticism from multiple users paints a concerning picture of Winner Casino’s operations.
: Casino Analyzer has recently delivered a detailed review of Winner Casino, providing an insight into the pros and cons of the platform. The casino was acknowledged for its collaboration with top software developers like Play’N GO and NetEnt, and its impressive welcome package which offers a 400% deposit bonus match, worth up to £4,000. Casino Analyzer didn’t mention that the bonus seems too good to be true, instead, they celebrated the casino for its generosity, especially as all new qualifying members will receive 100 free spins on Wolf Gold. More plaudits were earned as the site supports multiple currencies and provides a plethora of deposit methods including Visa, Neteller, and various cryptocurrencies, catering to a diverse global audience. The minimum deposit is £15 (or the USD/EUR equivalent), which is slightly higher than average, but not too high to make the platform inaccessible to casual players.
On a more serious downside, Winner Casino has received mixed feedback from users, with some praising the attractive bonuses and game variety, while others have raised concerns about the slow response times of customer support and difficulties in withdrawal processes. Reports of delayed payments have tainted some users’ experiences, leading to frustrations about the platform’s reliability. However, user feedback didn’t seem to tarnish the Casino Analyzer review, which also paints the site’s mobile responsiveness as another advantage, as players can seamlessly enjoy their favourite games across all devices. On the subject of games, the reviewers were blown away by the games within the game libraries of the Winner Casino sister sites, which are as robust as they are expertly curated.
: The Winner Casino sister sites have recently fortified their game library with some new online slot games, including the mysteriously-titled, Mystery Stones, which invites fans of low volatility slot games to immerse themselves in an exotic adventure they won’t be able to forget. Developed by Platipus, this game is steeped in the rich theme of Aztec treasures, offering players a visually arresting journey through ancient civilisations. The slot features a 5×3 layout with 20 paylines and a set of engaging mechanics such as avalanche reels, a bonus buy feature, cascading reels, free spins, and scatter symbols. Although Mystery Stones is characterised by low volatility, it promises generous returns, with potential payouts reaching up to 1229 times the player’s bet. However, it’s important to note that the game’s RTP of 94.97% is below the industry average of 96%, which may be a consideration for some players.
Despite this, the game compensates with its thrilling bonus features. The Avalanche Multiplier, for instance, significantly boosts payouts during Free Spins, potentially increasing rewards up to 15 times with consecutive wins. Players can trigger 10 Free Spins by landing three Scatter symbols, with opportunities to retrigger, doubling the excitement and chances for substantial rewards. Platipus has ensured that the game’s graphics and sound design are top-notch, providing an immersive experience that draws players into the world of ancient mysteries and hidden riches. Overall, Mystery Stones is a well-crafted slot that balances steady gameplay with the allure of substantial payouts, making it an appealing choice for those who appreciate low volatility games.
: Casinoble Ireland’s review of Winner Casino this week highlighted several key aspects of the platform, noting its substantial welcome bonus of 400% up to £4000 along with 100 free spins, aimed at attracting new players. It was noted in the review that the casino, which started operations in 2022 and is managed by WinBet NV, offers a broad range of games from leading developers such as NetEnt, Playtech, and Betsoft. This includes a diverse selection of slots, table games, and live casino experiences. Players can start with a minimum deposit and withdrawal of £20, with the site capping monthly withdrawals at £20,000. Despite some strong points, the review pointed out areas where Winner Casino could improve, such as the absence of live chat and phone support, offering only email support which is available 24/7. Additionally, while the site is optimised for mobile use, there is no dedicated app, which could be a drawback for some users. Licensing concerns were also mentioned, advising players to be cautious.
The website’s design is user-friendly, making it easy for players to navigate and enjoy the games on offer. The platform is particularly recommended for those who appreciate a vast array of gaming options and attractive bonuses. However, players are advised to consider the limited customer support options and the importance of verifying the site’s licensing credentials. Overall, Winner Casino appeals to a wide audience with its generous bonuses and extensive game library but might not meet the expectations of those who prioritise robust customer support and verified licensing. Players interested in exploring a new online casino with substantial bonuses and a variety of games might find Winner Casino a worthwhile option, provided they remain mindful of the highlighted limitations.
: Winner Casino sister sites have recently unveiled the new online slot game, Wild Ape #3258, and it’s shaping up to be a standout in the genre of NFT-themed games. Created by PG Soft, the game celebrates their acquisition of Bored Ape #3258 from the Bored Ape Yacht Club, integrating the digital collectable into a gaming environment. Wild Ape #3258 impresses with a fixed RTP of 96.74% and high volatility that can yield wins up to 10,000 times the bet. Set against the backdrop of a luxurious lakeside home, the slot features ambient lighting from fairy lights and fireflies, enhancing the theme of upscale leisure. The gameplay mechanics are equally compelling, with up to 32,400 ways to win across its 6 reels. Wild Ape #3258 incorporates cascades and a unique Wild Transformation feature, where symbols with gold frames can transform into Wilds, increasing win potential during successive cascades.
The game’s standout feature, the Wild Bored Ape, activates during cascades, offering multipliers and substituting for other symbols to boost winning opportunities. During the Free Spins round, the Wild Bored Ape symbol is always active, starting with a multiplier that increases with each win and does not reset between spins. This can lead to significant payouts, maintaining excitement throughout the session. However, there is no feature buy option, which might limit some players’ engagement. In conclusion, Wild Ape #3258 by PG Soft is not just about its NFT theme but also its innovative features and substantial win potential, making it an intriguing option for players looking for a fresh and rewarding slot experience.
Winner Casino Key Information
Name | Winner Casino. |
Web Address | winnercasino1.bet |
Number of Sister Sites | 25. |
Top Sister Sites | Ocean Breeze Casino, Spicy Jackpots, Savanna Wins, 24Play Casino, Rouge Casino. |
Operator Name | WinBet N.V. of Curacao, also known as Lava Entertainment. |
Licensing Status | Unlicensed. |
Bonus Terms | x50 wagering, which is high. |
Contact Email | [email protected] |
Trustpilot Score | 1.3 out of 5.0 (>130 reviews). |
Payment Terms | 24-48 hours regardless of method (debit card, crypto, bank transfer). |
Winner Casino Review 2024
Winner Casino is one of several reasonably similar casinos on the WinBet NV/Lava Entertainment (the company uses both names) platform. They’re all Curacao-based casinos, and they’re unlicensed. That means UK players should skip them, and players in other territories should think twice. If you’re happy to take the risk, though, here’s how this casino compares to all the various Winner Casino sister sites it’s up against on its home network.
Winner Casino Welcome Promotions
The welcome promotion at Winner Casino is the same as the welcome promotion at the best of the Winner Casino sister sites – but the fact that it isn’t exclusive doesn’t make it any less potent. As advertised on the homepage, new players at Winner Casino can claim a 400% deposit boost all the way up to £4000 on their first deposit and receive one hundred free spins on one of the casino’s top slots games as part of the bargain. It’s a massive offer, but players need to be aware that there’s a pretty massive wagering requirement to go with it; x50, which is considerably higher than the UK average.
Ongoing Promotions
The additional promotions at Winner Casino offers are, in essence, extensions of the welcome promotion. As well as offering a deposit boost on first deposits, Winner Casino also offers deposit boosts on deposits two, three, four and five. Again, this is consistent with what’s on offer at plenty of the Winner Casino sister sites. Deposits two and three attract a 200% boost with a maximum value of £2000, whereas deposits four and five are boosted by 100% up to a maximum of £1000. Each deposit comes with another one hundred free spins, and the wagering requirement remains fixed at x50. A minimum deposit of £20 each time is required in order to trigger the bonuses.
Some of you might have noticed that Winner Casino has a sportsbook, but all of these promotions are targeted at casino players. That’s true. There are no promotions for sports bettors at Winner Casino, nor are any additional promotions available after the extensive welcome promotion has been used. If you’re looking for VIP loyalty rewards, you’re looking in the wrong place.
What are the Pros and Cons of Winner Casino?
Pros: Winner Casino’s massive welcome promotion is worth thousands of pounds in bonus cash for those who can afford to part with enough money to take maximum advantage of it. It’s a very warm welcome to the casino. 24-hour live chat ensures that players at Winner Casino can always access assistance if they need it.
Cons: The major drawback of Winner Casino is the same as the major drawback of all the Winner Casino sister sites – it doesn’t have a UK Gambling Commission licence. Without one, it can’t offer UK-based players the same protections they’d enjoy if they were to play at a UKGC-approved casino. Recent reviews at Trustpilot suggest that the casino has customer service issues.
Top Games at Winner Casino
Winner Casino offers a heady mix of slots and live dealer casino games. As we’ve mentioned elsewhere in this review, it also contains a sportsbook. The way Winner Casino is laid out makes slots the stars of the show, though, and these were the top slots at Winner Casino when we visited it to write this review.
Big Bass Splash: Big Bass Bonanza is the fishing-themed slots game that made Reel Kingdom the masters of the genre. Big Bass Splash is the slots game that secured the provider’s status. This 2022 release takes all the over-the-top fishing fun of the original and amps it up even further, allowing players to “catch fish” using unconventional methods, including bazookas and dynamite. Collectable wild symbols enhance the power of the free spins feature, and the maximum win has been improved to x5000, which is higher than the original. RTP in Big Bass Splash is 95.67%, with high volatility.
Gates of Olympus: Gates of Olympus might not be the outright best-known slots game Pragmatic Play has ever come up with, but it’s certainly one of the more popular ones and has become a fixture at plenty of online casinos. This slot takes its inspiration from ancient Greek and Roman myths and legends and comes with fabulous graphics. While it’s a fairly volatile game, the RTP of 96.5% ought to ensure that wins arrive fairly regularly if you’re able to hang on in there for long enough. The “pay anywhere” payline structure helps a little in that respect, too, as do the random “orbs” which could deliver up to 500x as a spot prize on any spin. The theme isn’t original, but some of the features are.
Drive: Multiplier Mayhem: A thrilling slot game by Sweden’s NetEnt that propels players into a high-octane world of street racing of the kind made famous by the “Fast and Furious” movies. With its glossy visuals and fast-paced gameplay, it offers an RTP of around 96.70% and is of medium to high volatility, indicating potential for substantial wins if it’s your lucky day. This slots game is jam-packed with enticing features like multiplier wilds and free spins, ensuring a riveting experience with every spin. It’s no spring chicken anymore, having been released in 2016, but the fact that it had a futuristic theme when it launched has helped to keep it looking and feeling fresh and relevant.
Withdrawal Processing and Support
No matter which method you choose, your withdrawal from Winner Casino should arrive within 48 hours of you asking for it. That includes Bitcoin, Sepa, bank transfers, Visa and Mastercard debit. If you’re playing on a smaller budget, you might prefer to use debit cards. That’s because there’s no minimum withdrawal for a debit card, whereas the other methods are all subject to a minimum of £100. The maximum is £5000 per transaction across the board.
Customer Support and Licensing
Live chat is available for customer support at Winner Casino and is advertised as being a 24/7 service, although recent player feedback suggests that this may not be the case. Alternatively, email [email protected] if you’re prepared to wait a while for a response. Winner Casino makes a couple of references to having “Master Licenses” issued by authorities in Curacao and Greece, but these licenses aren’t held in high regard even if they exist, which the casino offers no proof of. Having a licence with either the UK Gambling Commission or the Malta Gaming Authority would stand Winner Casino in much better stead.
Winner Casino – The Verdict
The best thing about Winner Casino is, by some considerable distance, its welcome promotion. The wagering requirement attached to it isn’t the best, but the amount of money available in bonus funds is fantastic. Beyond that, it’s hard to differentiate Winner Casino from the many Winner Casino sister sites, and player feedback indicates that perhaps the casino could be doing better with customer service.
What are players saying about Winner Casino?
Here are our condensed / readers digest summaries of recent player reviews of Winner Casino.
- 09-May-2024 by Veee:
I’ve been waiting for a payment from them since last year. I tried contacting them because I saw a link error, but I received no response. They reopened the site two weeks ago, and I noticed my money is still in my account. Now I’m wondering how long I’ll have to wait again for my payment. – source: Trustpilot - 08-May-2024 by Iain:
I’m a genuine UK player who made a real deposit and won a significant amount, but over 21 days have passed, and I still haven’t received my payout. The online chat support just copies and pastes the same message, saying my withdrawal is in process. I doubt I’ll ever see my money. I should have done more research, as they’re based in Greece and not regulated by the UK Gambling Commission. They’ve effectively stolen my money. Please, avoid these criminals. – source: Trustpilot - 23-Apr-2024 by Setoy:
I’ve been waiting a month for my payment, and they’re still processing it. They keep repeating the same information, and email support doesn’t work—it just sends the messages back. This is fraud. – source: Trustpilot - 22-Apr-2024 by Clare:
How is this site still running? I’ve been waiting for my payout for three months now, and nothing has happened. – source: Trustpilot - 06-Jan-2024 by Agr:
They keep spamming me. Leave me alone! – source: Trustpilot - 28-Dec-2023 by Ross:
Avoid this site at all costs! If you deposit anything less than £100, you’ll lose it because they have a minimum withdrawal of £100. Their terms state that you must play through the full deposit to make a withdrawal. So unless you deposit £100, play it through, and are lucky enough to win more than £100, you’ll lose your money. – source: Trustpilot - 26-Dec-2023 by Ricky:
My spam inbox is constantly filled with rubbish from this cowboy casino. I’m just glad they don’t have my mobile number. This is a scam. Don’t play here! – source: Trustpilot - 08-Dec-2023 by Diane:
I’m constantly receiving unsolicited emails from this appalling group of scam merchants. It’s all from the same company, like Spicy Jackpots and Golden Lion. Does anyone actually use this rubbish? – source: Trustpilot - 07-Dec-2023 by Luke:
I’m having the same problem as everyone else. I made a withdrawal that was supposed to take 24-48 hours, but after not receiving it, I contacted live chat, and they told me it would take 21 days. This site seems to love taking money but not paying out. Stay clear and avoid at all costs. – source: Trustpilot - 05-Dec-2023 by Leonnara:
This is another filthy company with the same email address as the awful Golden Lion site. I’ve never signed up for this trash. They need to be taken down. – source: Trustpilot