Golden Genie

Golden Genie Sister Sites

Under the management of Lava Entertainment, the Golden Genie sister sites are a casino network primarily based in Curacao, with additional connections to a Greek company. The somewhat elusive character of operators based in Curacao often renders it a challenge to acquire thorough and trustworthy details about them. Hence, while our intention is to deliver an all-encompassing guide to the Golden Genie sister sites, it’s pertinent to note that there might be additional sites under their wing that we haven’t covered.

Generally, casinos operating under Curacao’s jurisdiction do not hold a UK Gambling Commission licence, and this is true for Lava Entertainment. Engaging with these sites means that in situations of disputes or complications, players might face a lack of substantial protection and limited avenues for addressing issues, a stark contrast to the safeguards offered by UKGC-regulated platforms. This is an important factor to consider before you proceed further.

Spicy Jackpots

Spicy Jackpots, a standout name within the Lava Entertainment network, shares similarities with its fellow Golden Genie sister sites yet offers a more enriched experience upon a deeper inspection. Distinct from many other offerings by this operator, Spicy Jackpots lays considerable focus on its sportsbook offering, a fact that’s immediately noticeable with a striking homepage banner showcasing a football player who is – or, at least, appears to be, England and Arsenal football icon Declan Rice, underscoring the availability of football betting at the site.

“Spicy Jackpots” would be an odd name for an iGaming site that only offers football betting, though, so it shouldn’t be a surprise to find out the casino offers so much more. It also provides a vast array of slot games and classic casino offerings. The homepage even has a special segment for upcoming slot tournaments, featuring impressive prize pools, which beckon regular engagement. In terms of diversity and richness within the Golden Genie sister sites, Spicy Jackpots arguably has the best overall package.

Golden Lion

Golden Lion, with its eponymous lion mascot, epitomises the charm of animal-themed gaming platforms, though such mascots aren’t always a surefire path to success. This casino sets itself apart not only with its thematic lion emblem but also through its visually stunning interface and exceptional player incentives. A standout feature is its 400% matched deposit welcome bonus, a figure that outshines many promotions at the Golden Genie sister sites. However, the allure of Golden Lion extends beyond its bountiful welcome offer.

The integration of a sportsbook is a significant enhancement, distinguishing it within the Lava Entertainment casino family. While these sites typically boast a vast selection of around 1,200 slot games and diverse live casino options, the addition of a sportsbook is often a decisive factor in elevating a casino’s prestige. In this realm, Golden Lion thrives, using this feature to solidify its status as a top-tier destination in the network, delivering a well-rounded and comprehensive gaming portfolio.

Love Casino

In the diverse realm of iGaming, certain motifs are more prevalent than others. For example, Irish-themed online casinos are ubiquitous across various casino networks, but encountering one like Love Casino, with its distinctive romantic theme, is quite the find. Visually, Love Casino distinguishes itself from its peers, seizing your attention with its unique and charming design. However, the allure of Love Casino extends beyond its striking visuals. It offers one of the most lavish welcome bonuses in the sector, with a total value reaching a remarkable £10,000. While the associated wagering requirements might slightly temper the excitement, they don’t completely detract from the attractiveness of the offer.

A key distinction between Love Casino and many of its fellow Golden Genie sister sites is the lack of a sportsbook, positioning it as a sanctuary for enthusiasts of slots and live casino games, rather than a hub for sports betting. For those in pursuit of a comprehensive casino experience that steers clear of sports betting, Love Casino is there as a strong contender.

Magic Win

Just a glance at the logo of Magic Win, adorned with a witch’s hat, gives away its enchanting theme. This online casino embraces the spirit of Halloween not just as an annual festivity but as a perpetual concept, infusing every aspect of the iGaming experience with a touch of the macabre. Such a distinct horror and Halloween theme is a rarity in the casino world, setting Magic Win apart in the same way Love Casino does with its unique romantic motif.

However, while the theme is novel, the games showcased on Magic Win’s homepage might ring a bell, bearing a striking resemblance to those featured across other Lava Entertainment casinos. This similarity underscores a key point: all the Golden Genie sister sites share a fundamental package of games and entertainment. Consequently, the unique themes of each site become even more pivotal, often serving as the sole differentiator in a sea of familiar gaming options.

Galaxy Spins

There aren’t many space-themed online casinos out there. That’s something of a surprise for several reasons, but the most obvious is that Starburst is the most popular online slots game of all time. Given that millions of players enjoy Starburst, it should also be obvious that millions of players would also potentially enjoy space-themed online casinos like Galaxy Spins. We can even point to the success of Space Wins and Space Casino as evidence of outer space-themed iGaming sites that have won a large audience compared to the other sites on their respective networks, but it seems that some operators simply don’t want to use the theme. Fortunately, Lava Entertainment does.

Galaxy Spins is one of the more recent arrivals on the network compared to the other Golden Genie sister sites we’ve looked at, but that’s not a reason to overlook it – Golden Genie itself is new compared to some of the operator’s better-established casinos. If you enjoy the basic style of entertainment on this platform, but you’d prefer to experience it in an out-of-this-world environment, Galaxy Spins is the site to choose.

Golden Genie Key Information

Name	Golden Genie Casino.
Web Address	goldengenie.com
Number of Sister Sites	Over thirty.
Top Sister Sites	4 Crowns Casino, Love Casino, Spicy Jackpots.
Operator Name	Lava Entertainment of Curacao, also trading as WinBet N.V..
Licensing Status	Unlicensed.
Bonus Terms	x50 wagering, which is high.
Contact Email	[email protected]
Trustpilot Score	1.6 out of 5.0 (>30 reviews).
Payment Terms	48 hours (crypto, debit card, bank transfer).

Golden Genie Casino Review 2024

In recent times, it’s begun to feel like Lava Entertainment has started launching a brand new online casino every month. It’s clearly one of the fastest-growing casino network companies in Curacao, which makes us wonder whether it’ll soon outgrow the location and acquire a proper iGaming licence. As the operator grows, it experiments with different themes, and so we now have a magic-themed member of its casino network family in the shape of Golden Genie. The casino comes complete with a friendly blue genie mascot, which is a risky game to play with Disney’s lawyers, but it helps to ensure that the site makes a decent first impression. Let’s see how well it carries that impression through as we go deeper into our Golden Genie Casino review.

Golden Genie Welcome Promotions

You’ll get a matched deposit bonus to accompany the first five deposits you make at Golden Genie, but the percentage of matched deposit won’t always be the same. The biggest and best of them is, unsurprisingly, attached to the first deposit. It’s a four hundred per cent boost up to a maximum of £2000, and comes with one hundred free spins on one of the casino’s most popular slots. From there, things gradually trundle downhill. Second deposits attract a two hundred per cent boost up to £1000, third deposits are boosted 150% up to £1000, and deposits four and five are both met with a one hundred per cent boost up to £1000. Deposit two comes with a further fifty free spins on a different slots game, and deposit three attracts twenty-five on yet another slot.

The minimum qualifying deposit for each leg of the bonus is £20, which is higher than the £10 you may have become accustomed to paying at UKGC-licensed casinos. The real problem, though, is the wagering requirements. They’re set at x50, which is way higher than you’ll find at most UKGC-licensed casinos. It’s also higher than you’ll find at several of the Golden Genie sister sites.

Other Promotions

The approach Golden Genie takes to ongoing promotions is fairly atypical by the standards of Curacao-based casinos, which often try to dazzle potential players with an almost overwhelming array of promotions and bonuses. Instead of doing that, Golden Genie offers no other promotions at all. The welcome promotion is all you’re ever going to get from the casino in terms of perks. As odd as this might be for the territory, it’s a trait it has in common with all of the Golden Genie sister sites.

While you may not rely on the availability of other promotions at this casino, you might occasionally see tournament games built around the idea of wager challenges, where players can win prizes simply by being the person who spent or won the most money on a specific slots game within a specific timeframe. It’s more of a case of paying to win than taking part in a proper promotion, but it’s worthy of mention. However, the specific terms and conditions of these wager challenges are often hard to find.

What are the Pros and Cons of Golden Genie Casino?

Pros: Golden Genie tries to set itself apart in the online casino landscape with an exceptionally lavish welcome bonus, offering newcomers the chance to snag up to £6,000. This amount is quite extraordinary, eclipsing even the hefty sign-up bonuses of some of its sister sites, which are already known for their generosity. The casino further enhances its allure with 24/7 customer support accessible through live chat, ensuring help is always just a click away.

Cons: On the flip side, the appeal of this massive welcome bonus is somewhat diminished by the chunky wagering requirements attached to it; a 50x rate presents a formidable hurdle for players trying to withdraw their winnings. More significantly, Golden Genie’s major shortcoming is its lack of proper licensing. Most players want to play in a safe, secure gaming environment. Golden Genie can’t provide that.

Top Games at Golden Genie

Golden Genie is a “proper” online casino site, by which we mean it doesn’t dabble with sports betting or other forms of iGaming. That makes it a less comprehensive site than some of the other Mad Entritanment casinos, but it also means there’s less clutter if slots and casino games are all you’re interested in anyway. The casino’s top slots are all listed on its homepage, and there are some choice picks from that section.

Starburst, developed by NetEnt, is a renowned slot game that has maintained its stellar popularity since its launch in 2012. This game is a classic, offering a timeless appeal with its stunning graphics and animations that create a nostalgic atmosphere. Set in outer space, Starburst’s transparent reels are adorned with shiny gems, set against a backdrop of sparkling stars and meteors, complemented by a retro electronic soundtrack. The game features a 5-reel, 3-row setup with 10 fixed win lines paying in both directions. Symbols include various coloured gems, bars, and lucky sevens, with the highest payout being 25x the bet for five Bar symbols. Starburst’s main attraction is its Expanding Wilds mechanic, offering up to three consecutive respins. The game has an RTP of 96.09% and is known for its low volatility, offering frequent smaller payouts. The maximum win is capped at 500x the stake.

Take part in an ancient Egyptian adventure with Legacy of Dead by Play’n Go, where the mysteries of pharaohs and gods unfold on a 5×3 grid with 10 paylines. This high-variance slot offers an RTP of 94.51% and a chance to win up to 5,000 times your bet. The game stands out with its Book free spins feature, allowing up to nine symbols to transform into special expanding symbols, elevating the excitement. The tomb symbol doubles as a wild and scatter, unlocking free spins and offering substantial payouts. Although the theme might feel familiar, the unique twist in the bonus round keeps the gameplay thrilling and rewarding. Legacy of Dead combines simple mechanics with the potential for big wins, making it a smash hit with fans of Egyptian-themed slots.

Set sail on a thrilling fishing adventure with Bigger Bass Bonanza, a dynamic slot game by Reel Kingdom. This game, a sequel to the popular Big Bass Bonanza, features a 5×4 reel layout and 12 paylines, offering a more intense experience. The game’s high volatility promises an exhilarating ride, with an RTP of 95.67%. In the base game, landing five-of-a-kind cash fish collects their values, while the fisherman wild aids in the bonus round, collecting cash fish values and contributing to a meter that unlocks extra spins and multipliers up to x10. The biggest catch? A potential win of up to 4,000 times your stake, achievable from a single cash fish in the bonus round. With its engaging fishing theme and the chance for substantial wins, Bigger Bass Bonanza is sure to reel in both seasoned anglers and new players alike.

Withdrawal Processing & Support

This is where Golden Genie surprised us a little – and not in a good way. We’re used to reviewing casinos on this platform by now, so we know what they usually offer in terms of withdrawal options, and there’s usually plenty of choice. Golden Genie, however, only offers debit cards, bank transfers, Bitcoin, or other crypto payments via Coinspaid. There are no fees for any withdrawals, but the processing time is always 24-48 hours regardless of the selected method. The casino is able to accept deposits made using PayPal, Tether, and a whole range of other options, so we have no idea why it doesn’t offer the same courtesy when it comes to withdrawals. It’s a lesser casino for not doing so.

Customer Services & Licensing

Customer support is readily accessible at Golden Genie thanks to the casino’s 24/7 live chat service, a clickable link to which is always visible on-screen no matter which page of the casino’s website you’re using. If you’d prefer to use email for any reason, the correct address is [email protected].

Like all Lava Entertainment casinos, Golden Genie claims to be covered by a Master Licence from the Government of Curacao. The licence number it offers isn’t consistent with the format of Curacao licenses, though, and it offers no evidence of the existence of any such certification. As such, we think Golden Genie may have no licence at all. This is true of all of the Golden Genie sister sites. .

Golden Genie – The Verdict

Golden Genie’s first impression is, as we said at the start of this review, a good one. The cartoon mascot character is cute even if it’s stolen from Disney, and the website as a whole looks clean and sharp. Beyond that, though, there isn’t much to distinguish Golden Genie from the other casinos on the same platform. Welcome promotions of the same value can be found elsewhere, and sometimes with more favourable wagering requirements. Our biggest concern, however, is and always will be the casino’s licensing status. Having a Curacao licence doesn’t allow a casino to operate in the UK, but at least if it had one we’d feel a little more confident.

What are players saying about Golden Genie?

Here are our condensed / reader’s digest summaries of recent player reviews of Golden Genie.

• 03-Sep-2024 by Kel:
  I requested a withdrawal on 9th June, and I still haven’t received it. Every time I contact live chat, they give me the same answer – saying checks are being done, and the withdrawal will be processed soon. Then they cut the chat before I can reply. They’re incredibly unhelpful and don’t seem to care. Honestly, I don’t think I’ll ever see the money. It feels like a scam, especially considering how much I’ve deposited.  – source: Trustpilot
• 15-Aug-2024 by Thorsten:
  I requested a withdrawal of £205 on 4th July, but it’s been over six weeks, and there’s still no sign of it in my account. The chat bot only gives pre-written responses, and now they’ve blocked the chat on my account. Emails just bounce back with error messages. It’s looking like both the email addresses and the whole site are a scam. – source: Trustpilot
• 13-Aug-2024 by Goldmoon:
  Do not use Golden Genie. It might let you withdraw the first couple of times, but it’s a hassle, and customer service is useless. I requested a withdrawal on 22nd June, and I’m still waiting in mid-August. They just send template responses telling me to be patient. Emails go unanswered, and I’ve now given up. Hopefully, my bad experience and others’ reviews will stop someone else from signing up for this dodgy casino. – source: Trustpilot
• 12-Aug-2024 by Jamie:
  My experience with Golden Genie was incredibly frustrating. Despite having significant winnings in my account, they refused to process any of my withdrawal requests. Each time I tried to withdraw, it was declined with no explanation. Their customer support is awful – rude, dismissive, and completely unhelpful. They seemed more interested in getting rid of me than addressing my concerns. Golden Genie is a scam, and I recommend avoiding this platform if you value your time and money. – source: Trustpilot
• 09-Aug-2024 by Mr Zaro:
  Don’t play here – they’re scammers, and you’ll just lose your money. Nothing comes back in return. – source: Trustpilot
• 30-Jul-2024 by Shafiq:
  Golden Genie is a complete scam. I signed up through a GPT site, deposited £25, and wagered across five slots, expecting to have some fun. But things quickly went wrong. I contacted support to confirm my wagers, and they refused to help. They claimed they had nothing to do with the advertiser, which makes no sense. They even blocked me from live chat when I insisted on clarification. The support agent, Bambi, was clueless and completely unprofessional. Save your money – this site is a scam, through and through. – source: Trustpilot
• 04-Jul-2024 by Paul:
  I withdrew money on 26th December 2023, and I’m still waiting for it in July. They just keep telling me to be patient and end the chat. This casino is a complete joke. – source: Trustpilot
• 22-Jun-2024 by Brad:
  This is a terrible site. The most you’ll win is £20, and the RNG is clearly fake. Every game plays the same. Customer service is no good – they all say the same thing. It’s hard to believe this site is still operating legally. – source: Trustpilot
• 13-Jun-2024 by Andrea:
  This casino is a waste of time. I won £200 and withdrew it on 9th April, but then I was told to log in and withdraw again due to “technical problems.” I did that on 18th May, and I’m still waiting to receive my winnings. Emails go unanswered, and live chat is useless – staff are rude or just disconnect. They keep saying the winnings will be sent soon, but I’m still waiting. Avoid this casino and its sister sites. They’re quick to take your money but won’t pay out. – source: Trustpilot
• 13-Jun-2024 by Rach:
  I deposited, played, and won, but two months later, I’m still waiting on a withdrawal. They just keep giving me the runaround, and the withdrawal is still pending. Don’t waste your money on this scam site. – source: Trustpilot