mFortune
mFortune sister sites include Jammy Monkey, Pocket Win, Luck.com and Mad Slots.
mFortune (mfortune.co.uk) is operated by Viral Interactive Limited of Horeca Building, 3rd Floor, Triq I-Imgarr, Xewkija, XWK 9012, Malta.
MFORTUNE CLOSED IN OCTOBER 2024
mFortune Sister Sites
Please note that as mFortune is permanently closed, the information below this line is no longer maintained, and may be incorrect.
Pocket Win
The original version of PocketWin was an online casino designed with players on mobile devices in mind, which was very much a unique thing when In Touch Games came up with the original version of the site many years ago. Times have changed since then, and one of the biggest changes is that the now-defunct In Touch Games Limited no longer operates PocketWin – it’s one of a couple of mFortune sister sites that Viral Interactive bought from In Touch when its ship went down.
The new version of Pocket Win is as well-suited to mobile gameplay as its predecessor was but doesn’t try to make quite so much of a feature out of it. In fact, in form and finish, you’d be hard-pressed to find many significant differences between this new version of Pocket Win and any of the other mFortune sister sites. Viral Interactive is fond of using a template-based approach when it makes or adopts casinos and iGaming sites, so they all look pretty much alike. The bonuses differ, though.
Jammy Monkey
Jammy Monkey is another one of the former In Touch Games Limited refugees among the mFortune sister sites. Viral Interactive clearly didn’t think that every single brand that In Touch Games used to operate was worthy of being saved, but Jammy Monkey made the cut. That’s a little surprising, as it was still the newest of the casinos on its former network at the time of the closure and hadn’t as much of a chance to build up a significant following before the shutters came down. In any event, Jammy Monkey is here now and is thriving in its new surroundings.
Like most of the other mFortune sister sites, Jammy Monkey operates on a reliable formula of “Game of the Month” promotions and the promise of a free spins package for every loyal player every month. You don’t get exclusive games at Jammy Monkey like you used to back when it was with In Touch, but it’s every bit as capable of providing you with a good time as mFortune is.
Mad Slots
2023 was a year of enormous change for Viral Interactive Limited, which is the company behind the mFortune sister sites. At the beginning of the year, it was best known for running Platin Casino, and not a lot else. By the end of the year, it had dispensed with its flagship site and all of the other casinos it used to operate, launched two new ones and bought in three more from elsewhere. Mad Slots was the marker that the operator laid down when it made these vast, sweeping changes. It’s considered the flagship of the mFortune sister sites, and it was a statement of intent from the revamped operator.
Despite these words of praise, Mad Slots doesn’t differ significantly from the other mFortune sister sites we’ve looked at thus far. You’ll recognise its layout immediately if you’ve spent time at the other casinos on the platform, and you may find that you also recognise several of the slots that appear on its homepage. Having said that, anyone who says you can have too much of a good thing is a fool.
Luck.com
Names for online casinos don’t come much more on-the-nose or straight to the point than Luck.com. It’s a casino for people who feel lucky or possibly for people who want to feel lucky. While it was put together with the same template that underpins the functions of all of the other mFortune sister sites, Luck.com differentiates itself with a fiery theme that makes its offerings stand out. If the colour scheme doesn’t do anything for you, perhaps the fact that the casino can offer up more than five hundred free spins as a welcome gift for new players might.
Luck.com is a slots casino first and foremost, but you can also play live casino and bingo games here if that tickles your pickle. Those who are on the fence about joining and spending money can help themselves to one hundred free spins without needing to make a deposit so they can “try before they buy,” but the wagering requirements attached to those no-deposit free spins are as harsh as you’d expect them to be for a freebie.
mFortune News
: Just like many of its sister sites, mFortune has put up a notice informing members that the casino will cease operations on the 21st of November, and as of the 24th of October, the casino wasn’t accepting any new members or deposits from existing members. While there has been no public announcement of why Viral Interactive Media has chosen to pull the shutters down on some of its top online platforms, including powerhouse brands such as Mad Slots, Luck.com and Jammy Monkey, the online casino operator has made the protocol for clearing account balances crystal clear. Until the date the casino closes, members can withdraw their remaining balances via their preferred methods, beyond that date, players are advised to get in touch with the customer care team. Customers were also reassured that their funds will be protected, even beyond the date of the closure of mFortune.
Without the mFortune sister sites on the scene, the casino operator has pointed towards 7bet as an alternative gambling platform; the casino’s ad banner features on the mFortune homepage beneath the closure announcement, declaring that 7bet Casino is currently rolling out the red carpet for new members with a 100% deposit match bonus, worth up to £50. If you are tempted to jump ship to 7bet Casino, you will need to bear in mind that the maximum bet amount while the bonus is active is £2, the minimum deposit to unlock the 100% bonus is £10, and 40x wagering restrictions along with a 30-day expiry on the bonus and winnings before the wagering requirements have been cleared.
: mFortune is crying out for some positive Trustpilot reviews after several players raged all over their Trustpilot page. A sweep through the recent feedback reveals a trend of deep dissatisfaction among users, painting a less-than-rosy picture of their gaming experiences. With an overall TrustScore of 1.4 out of 5, based on 1,979 ratings, the consensus is grim. A substantial 34% of the reviews have given the casino the lowest possible rating, citing serious concerns about the fairness and reliability of their operations. Recent reviews tell tales of disappointment, with players like GlaceonGuru sharing troubling encounters. This player’s victory turned sour as a significant win of £3500 led to a sudden account closure under dubious circumstances of alleged duplicate accounts—a claim they vehemently deny.
Similarly, Vicky Smith warns potential players to steer clear, branding the casino a scam after experiences with non-payment issues. Another disheartened customer, Samantha Todd, recounts her long-term relationship with mFortune, which ended in betrayal when her attempts to withdraw winnings were unceremoniously denied. Meanwhile, LAbi Subedi’s experience echoes this pattern of excitement turned exasperation. After a routine play and loss sequence, the casino’s tune changed dramatically when it was time to pay out winnings. Subedi describes an aggravating process of document submissions followed by unexplained account closure and unresponsive customer service, even after a month of waiting, leading him to consider legal action against what he describes as daylight robbery. The accumulation of these grievances suggests a serious trust issue between mFortune and its customer base, highlighting a critical need for the casino to address these concerns and restore confidence among its players.
: If you have plans over the weekend, you may want to cancel them to make time for the Weekend Extravaganza promotion, which has recently reached the mFortune sister sites. This promotion promises to spice up your weekend gaming experience with up to 360 free spins and 120 bingo tickets available, depending on your deposit amounts. Running every weekend from Friday to Monday until 7th December 2024, this promotion offers different bonuses each week, so it’s worth checking back regularly to see what’s on offer. To get started, new players who make their first deposit of £10 or more from 30th August to 2nd September 2024 will receive up to 300 free spins on the popular slot game John Hunter and the Book of Tut. For those who want to continue the fun, additional bonuses are available based on subsequent deposits: a £10 deposit will get you 10 free spins and 20 bingo tickets, a £20 deposit earns you 20 free spins and 40 bingo tickets, and a £30 deposit will secure 30 free spins and 60 bingo tickets.
These offers are available once per deposit, making it a great way to maximise your gaming experience. However, there are some important conditions to keep in mind. Only deposits made via Visa, Mastercard, PayPal, and bank transfer are eligible—deposits made using the Pay by Phone Bill option do not qualify. Additionally, all winnings from free spins come with a 40x wagering requirement, meaning you’ll need to wager your winnings 40 times before they become withdrawable. The bonuses and free spins must be used within seven days, or they will expire, so it’s crucial to take full advantage while they last.
: The mFortune sister sites wasted no time curating their selection of top slots for August; one of the standout games is Skywind’s hottest-ever video slot, Square Up. This game, introduced in August 2023 by Skywind Games, offers a fresh aesthetic with a 6×5 reel layout and an impressive 15,625 ways to win, integrating traditional and modern elements in its design. The setting is depicted as green square-shaped fields, although this geometrical theme is subtly reflected in the gameplay elements rather than dominating them. Players will find familiar symbols such as card suits, crowns, gold coins, and lucky horseshoes, which bring a classic touch to the reels. One of the game’s notable features includes free spins, where players can gain five free spins complemented by additional stacked symbols that increase winning potential.
Additionally, the Super Square feature can be triggered by aligning 2×2 matching symbols, offering a 2x bonus to amplify payouts. However, despite these elements, the game does come with a few limitations. The RTP varies, capped at a maximum of 96%, but it’s worth noting that casinos can choose from the lower end of the RTP spectrum, which starts at 92%. Furthermore, the maximum payout is described as ‘extremely low’, which might not appeal to those seeking large jackpots. Square Up supports a broad wagering range from £0.20 to £50 per spin, accommodating both conservative players and those willing to risk higher amounts. The slot’s volatility is rated as low to medium, suggesting more frequent but smaller wins, making it suitable for players who prefer a steady gameplay experience.
: While mFortune Casino may not have previously captured the limelight under its original management by In Touch Games, its acquisition by Viral Interactive has certainly turned heads. Casino Alpha, a platform renowned for its rigorous and detailed reviews, has recently given mFortune its commendations, reflecting the casino’s elevated appeal under new stewardship. A detailed analysis by Casino Alpha reveals that on the financial side, the online casino supports a variety of accessible banking methods, with a standout feature being the low minimum deposit of just £3—much lower than the industry standard of £10. This positions the mFortune sister sites as attractive options for players of all budgets. However, withdrawals under £10 incur a £3 fee, which could be a downside for players dealing with smaller winnings. The casino processes withdrawals promptly, typically within a business day, aligning with player expectations for quick access to funds.
The promotional aspect of the mobile-friendly site was also deemed as noteworthy. The casino offers a range of bonuses, but it’s their approach to responsible gambling that truly stands out. Features such as self-exclusion, reality checks, time-outs, and deposit limits demonstrate mFortune’s commitment to player safety and responsible gaming practices. Customer support was also deemed robust, as it is available 24 / 7 via several different modes, including live chat, email, and phone, ensuring that players’ queries and concerns are addressed promptly. Although the response times vary, the support team is generally helpful, and the casino also provides the option for players to request a callback.
: If you want to celebrate the last days in spring in reel life instead of in real life, this week, the mFortune sister sites have curated a stellar selection of spring-themed slots, including Honey Rush. Developed by Play’n GO, Honey Rush stands out with its unique 4-5-6-7-6-5-4 reel formation, featuring tiles shaped like hexagons, reminiscent of a honeycomb. This highly volatile slot game can be played with bets ranging from £0.20 to £100 per spin and offers a maximum win of up to 9,000 times your stake, making it an appealing option for thrill-seekers. Honey Rush is set against a lush forest, dominated by soothing shades of green, with the hexagonal grid appearing to float above branches that form a natural crest.
The game’s visuals are cartoonish and vibrant, creating an inviting atmosphere. The symbols on the reels include four types of flowers, with the sunflower being the most valuable, offering 20 times your stake for a cluster of 35 or more. Additionally, bronze, silver, and gold coins, as well as a diamond, provide higher payouts, with the diamond awarding up to 200 times your stake for a cluster of 35 or more. One of Honey Rush’s key features is its cascading symbols mechanic, where winning clusters of five or more adjacent symbols are removed and replaced with new ones, allowing for consecutive wins from a single spin. The Rush Meter, located to the right of the grid, charges with each win and consists of four levels. Achieving levels 1, 2, or 3 activates the Drone Colony feature, which adds a sticky wild and creates a minimum cluster of seven symbols.
: In a nostalgic nod to one of its standout titles, the mFortune sister sites have chosen not to feature a new game as their Game of the Month, opting instead to highlight Pragmatic Play’s Mustang Gold. This slot, which harks back to the Wild West, immerses players in its thematic elements of cowboys and mustangs, set against a canvas of a dusty canyon under a blazing sky. Its visual appeal is underscored by warm colours and an iconic Western tune reminiscent of the original film score in the classic Western film, The Good, the Bad, and the Ugly. The slot features a standard slot setup with five reels and 25 pay lines, and is accessible across all devices, with bets ranging from 0.25 to £125 per spin. The game’s pay table is incredibly straightforward; symbols include low-paying royals and higher-value icons represented by cowgirls, cowboys, and black and white mustang horses, with the latter offering twenty times the stake for five of a kind.
A key feature of the game is the Money Collect feature, which is active in both the main game and during free spins, promising increased action with the horseshoe and collect symbols. Moreover, the slot includes a fixed jackpot bonus game, offering a chance to win up to a thousand times the stake. The free spins round further increases the win potential, allowing for retriggers that add more horseshoe and collect symbols to the reels. While Mustang Gold is categorised as a medium variance slot, you can still expect a fair share of dry spells and sizeable returns every now and again.
: This week, mFortune is highlighting ‘Hot Slot: 777 Cash Out,’ a classic online slot game that has garnered attention for its straightforward yet engaging gameplay. Developed by Wazdan, this game is a nod to traditional fruit machines, featuring a familiar array of cherries, lemons, oranges, plums, and lucky sevens. The design captures the essence of old-school slots with vibrant colours and simple graphics, appealing to those who appreciate a retro gaming experience. The mathematical model is built on a medium volatility framework, offering a balance between the frequency and size of payouts. This makes the game suitable for a variety of players. The game’s RTP (return to player) stands at 96.47%, which is just above average for online slots, suggesting a fair return over time.
One notable limitation is the game’s relatively basic feature set. Unlike more modern slots that offer a plethora of intricate bonus rounds and multiple ways to win, ‘Hot Slot: 777 Cash Out’ keeps it simple. The primary bonus feature is the Cash Mesh, which is triggered by landing three scatter symbols. This feature can significantly enhance winnings, providing a straightforward yet potentially lucrative boost to the gameplay. Despite its simplicity, ‘Hot Slot: 777 Cash Out’ manages to entertain slot spinners with its blend of classic slot elements and the potential for substantial payouts through its bonus feature. mFortune’s promotion of this game aligns with their strategy of offering engaging content that appeals to a broad audience, ensuring that there’s something on offer for everyone who visits their platform.
Can mFortune Be Trusted?
★★★★★
mFortune is a 3-star trusted casino.
1. Licenses and Fines | mFortune is covered by a full, clean UK Gambling Commission licence. |
2. Accepts UK players? | Yes. |
3. Trustpilot Score | 1.5 out of 5.0 after nearly 2000 reviews – very poor. |
4. Operator Name & Location | Viral Interactive Limited of Malta, which is a trusted and regulated territory. |
5. Bonus Terms | x40 wagering across most bonuses – slightly above average. |
6. Customer Support | Bot-led chat or contact form. No telephone or live assistance. |
7. Withdrawal Speed & Options | Trustly, PayPal, debit card, up to five business days. |
8. Number of Sister Sites | Viral Interactive operates four mFortune sister sites. |
9. Games portfolio | Over 1300 slots and games. |
10. On GamStop? | mFortune is a GamStop casino. |
Overall SCORE > | ★★★★★ – 3/5 Stars |
mFortune Review 2024
mFortune is a brand that’s come back from the dead. The casino launched in 2007 as the first casino owned and operated by In Touch Games Limited, serving as the operator’s flagship brand. In Touch Games closed down in 2023 after repeatedly falling foul of the UK Gambling Commission’s rules, and that seemed to be the end of the mFortune story. Right at the end of that year, though, Viral Interactive Limited swept in to buy the rights to the name and relaunch the casino. Is it bigger and better than ever before, or is the new mFortune Casino merely an attempt to capitalise on the remaining goodwill associated with the once-famous brand? Let’s see.
mFortune Welcome Promotions
One of the great traditions of mFortune in its previous home is that it always offered a small no-deposit welcome promotion so potential players could try the brand out before spending their own cash. Viral Interactive has maintained that tradition. New players can claim a £10 no-deposit bonus when they register an account with the casino. Anything won from the £10 free credit has to be wagered x40 before it can be withdrawn, and winnings are restricted to £10. It’s fun, but it isn’t worth much.
The formal (some would say “proper”) mFortune Casino welcome promotion is split over two deposits. First deposits of £10 or more are good for a single spin of the mFortune prize wheel, which could pay out up to £100 in bonus cash (but could also pay out far less). Second deposits of £10 more are met with two free spins for every £1 deposit, subject to a maximum of one hundred free spins. Again, anything won from the wheel or via these free spins will have to be wagered x40 before it can be withdrawn.
Other Promotions
mFortune offers “weekly bonuses” to all of its players but doesn’t say much about what these weekly bonuses entail. There’s a hint that lucky players might receive deposit match bonuses, bonus cash credits and more, but there’s no information about when these bonuses might pick up or how a player might go about qualifying for them.
One additional promotion that players can rest assured of receiving is the “Game of the Week” bonus, which is another holdover from mFortune’s In Touch Games days. Every time a new game of the week is named, every player at mFortune who’s made a deposit within the previous week can claim a package of free spins to try the game out with. The number of free spins awarded isn’t disclosed, so it might change depending on the game. Anyone who’s deposited £10 or more during the previous week can also claim twenty-five free bingo tickets, with the same old x40 wagering requirement attached to winnings. That’s high for a bingo bonus.
What are the Pros and Cons of mFortune Casino?
Pros: The new mFortune is a lot bigger than the old one was. Rather than having barely one hundred slots it has more than one thousand. The casino’s promotions are nothing to write home about, but they’re solid enough. The addition of bingo to the platform hs expanded the entertainment on offer here further.
Cons: While we think the promotions at mFortune are OK, we’d appreciate a little more information about the weekly promotions, and the wagering requirements are a tiny bit higher than the UK average. Customer service could be improved by making live chat 24/7 and adding telephone support. Withdrawals are too slow, which is doubly frustrating because they used to be instant.
Top Games at mFortune
The appeal of mFortune used to be the fact that while it didn’t have many games, every single game it offered was developed in-house and exclusive to the brand. The new mFortune doesn’t play that way. It has access to well over one thousand slots from some of the best providers in the world. Here are some of the most popular on the casino’s homepage when we visited it to write this review.
“Sugar Bonanza Deluxe” by Skywind Group is a delightful slot game that offers a sweet gaming experience with its candy-themed visuals and engaging mechanics. The game features the innovative Pay Anywhere system and collapsing reels, enhancing the potential for big wins. Players can win up to 250,000 times their coin value, enjoying the game’s stunning graphics, immersive sound effects, and exciting bonus features. The slot includes continuous Free Spins with win multipliers up to x100 and offers two Bonus Buy modes for those eager to jump straight into the action. With its captivating theme and lucrative gameplay, “Sugar Bonanza Deluxe” promises a fun and potentially rewarding experience for slot enthusiasts.
“Big Buffalo Megaways” is an enhanced version of Skywind Group’s original “Big Buffalo” slot, now featuring the dynamic Megaways mechanic with up to 117,649 ways to win. Set against a stunning canyon backdrop, this game offers wilds on reels 2 to 6 in the base game, and in the bonus round, these wilds can carry multipliers up to 5x. The game’s medium volatility is a shift from the original, providing a balanced gameplay experience. With a potential win of up to 5,000 times the stake and an RTP of 96.5%, “Big Buffalo Megaways” combines the thrill of the Megaways engine with the popular wildlife theme, making it an appealing choice for players seeking an adventurous slot experience.
“Leprechaun Goes Wild” is a charming slot game by Play’n Go, set in the enchanting world of Irish folklore. This game features a 5-reel, 4-row layout with 20 paylines, where players can bet between 20p and £100 per spin. The game is known for its high volatility and RTP of 96.2%, offering a thrilling experience. Central to the slot is the Leprechaun, serving as both the wild and scatter symbol, leading to two different bonus features in the base game and a free spins round with sticky wilds. The maximum win potential is a massive 10,000 times the stake, making it an exciting choice for players seeking big wins with a touch of Irish luck. The game’s graphics and thematic soundtrack add to its appeal.
Withdrawal Processing & Support
We don’t understand how or why things have gone so wrong for mFortune here. This casino used to offer instant withdrawals, and it was still capable of doing so after moving to the Viral Interactive Limited platform. Now, mFortune Casino might keep you waiting up to five business days for your money. We might be inclined to overlook that if it only applied to debit cards, but it’s also true of Trustly and PayPal. There’s no reason why a PayPal withdrawal shouldn’t be instant, and it should never take longer than 24 hours. This is a definite step backwards for the site.
Customer Services & Licensing
There’s a live chat service available at mFortune, but it’s only available during limited hours. If you have problems in the middle of the night, the only thing you can do is report your issue via the site’s contact form and hope that someone gets back to you sooner rather than later. The casino is covered by Viral Interactive Limited’s UK Gambling Commission licence, which is number 42793. The same licence applies to all of the mFortune sister sites.
mFortune – The Verdict
The old version of mFortune was always a popular casino, but the new version is even better for our money. There are more games to choose from, the promotions are a little more generous, and it’s a more well-rounded casino. Whether it’s capable of regaining its footing after the controversy that surrounded the closure of the previous version of the casino remains to be seen, but it’s given itself a fighting chance. Withdrawals should still definitely be faster than they are, though.
What are players saying about mFortune?
Here are our condensed / reader’s digest summaries of recent player reviews of mFortune.
- 22-Jul-2024 by Michael:
I foolishly tried the bingo again after a couple of years, and I can confirm the rumours are true – they are scammers. The same person won repeatedly in all the rooms I visited. The new bingo rooms are terrible compared to how they used to look. I won’t be playing again. – source: Trustpilot - 24-Jun-2024 by Lee:
Please avoid mFortune, Pocket Win, and Jammy Monkey. You will be grateful if you stay away. Although I’ve never had an issue with receiving winnings, the games are so rigged it’s blatantly obvious. I spent £70 on 20p spins on Big Bass and won just 50p. I recorded the evidence and gave it to the commission. They lost their licence before due to cheating and might lose it again. They are literally interfering with the games to ensure they profit while we lose. An undercover investigation found several problems. – source: Trustpilot - 19-Jun-2024 by Eliza:
Avoid this casino. I’ve wagered around £400 and only won £38. The RTP is nonexistent. When I asked to withdraw my £38, they told me to wager more. Eventually, they agreed to pay me. I asked to close my account via email as you can’t do it through the site. If you want fair play, try Jackpot Joy, Virgin Games, or Rainbow Riches. – source: Trustpilot - 08-Jun-2024 by Oliver:
I deposited £180 and won £2,100, but after verifying my account, they voided my withdrawals and suspended my account, claiming I had duplicate accounts, which I don’t. If I ever had an account, it was with the old mFortune that closed down last year. They refused to pay me out. I will be raising this with IBAS as this is daylight robbery. – source: Trustpilot - 05-Jun-2024 by Owen:
I’ve never done so many spins in a row without winning anything back. I’m talking about 30-40 spins with not a single win. – source: Trustpilot - 31-May-2024 by Anatolian:
I deposited and won £3,500. I withdrew £500 with no problem, and the money was in my account the next day. However, my withdrawal of £2,400 has been pending for three weeks, despite uploading documents. I’ve reported them to the Gambling Commission. They’ve been very rude, asking for more bank details and annual earnings. I believe this is a scam company. Do not give them any personal information. – source: Trustpilot - 11-May-2024 by Robin:
Yes, it’s a nice casino with good slots. – source: Trustpilot - 30-Apr-2024 by Cable Monkey:
Rubbish – they don’t pay out! They advised me to upload documents to their sister site Luck Casino to get my winnings paid. What a scam! Stay away, folks. – source: Trustpilot - 30-Apr-2024 by Emma:
I love these games, but unfortunately, their withdrawals are very slow. I’ve been waiting for four days for two withdrawals that are still pending. Because of this, I don’t think I’ll be playing with them again. Other sites process withdrawals the same day. It’s a shame because it’s a great site with a great layout. – source: Trustpilot - 17-Apr-2024 by Michael:
I’ve been waiting for a refund for five days now. I can’t understand why it takes so long, although they are quick to take money. No other casino takes this long. – source: Trustpilot