Mad Slots

mad slots logo 2024

Mad Slots sister sites include Jammy Monkey, mFortune, PocketWin and
Mad Slots ( is operated by Viral Interactive Limited of Horeca Building, 3rd Floor, Triq I-Imgarr, Xewkija, XWK 9012, Malta.

Fat Pirate logo
100% up to £425
+ 200 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. Min dep £10, up to 200 free spins, 1st dep only. max bonus £425. 1x WR, Full t&c apply - see casino #Ad
Winner Casino logo
400% up to £4000
Casino Bonus

Get Bonus ➤

View Terms & Conditions
Over 18's Only. New depositing players. Min Dep £10. 35x WR applies to match up bonus. 50x WR applies to spins. T&Cs apply. #Ad
Wild Wild Casino logo
300% up to £970
+ 250 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. 300% max bonus up to £970 + 250 Free spins. 30x wagering requirements. £20 min deposit. #Ad
Instant Casino logo
Instant withdrawals
+ 10% Cashback

Get Bonus ➤

View Terms & Conditions
Over 18's Only. Cashback paid weekly, £20 min deposit, max £10,000 cashback per week. Instant widthdrawals. Casino site terms apply. #Ad
Winit logo
400% up to £4000
+ 200 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. 400% up to £4000 + 200 Free spins. 35x wagering required. Casino's full T&C's apply. #Ad
Bof Casino logo
250% up to £500
Deposit Bonus

Get Bonus ➤

View Terms & Conditions
Over 18's Only. Min Deposit £10, Max £500 Bonus, 30x WR and Full T&Cs Apply. 18+ #Ad
Incognito Casino logo
100% up to £300
Deposit Bonus

Get Bonus ➤

View Terms & Conditions
Over 18's Only. Min Dep £20. WR 40x. £5 max bet with bonus. no cap cash out on deposit offers. no wallets on bonus. #Ad
Galaxy Spins logo
400% up to £2000
+ 100 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. Free spins have 45 times WR and the bonus has 33 times WR. Max bonus £200. Full terms apply #Ad
Seven Casino logo
£7500 Bonus
+ 10% Cashback

Get Bonus ➤

View Terms & Conditions
Over 18's Only. £7500 max bonus. £5 max bet. 50x WR. No ewallets. Full Terms apply. 18+ only. #Ad
Doctor Spins logo
500% up to £2500
+ 50 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. £20 min dep, Spins on specific games only, 45x wagering, Terms and conditions apply. #Ad
Winomania logo
100% up to £100
+ 100 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. 1st deposit only, min deposit £10, max bonus £100, X40 wagering on bonus and free spins #Ad
Star Wins logo
Win up to £6,000
Deposit Bonus

Get Bonus ➤

View Terms & Conditions
Over 18's Only. 1st, 2nd and 3rd ever deposit: spin wheen and win up to 10X your deposit amount (£2,000 max bonus, 65x WR, max £250 bonus equal to lifetime deposits T&Cs apply #Ad
Spin Shake logo
100% up to £50
+ 25 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. 100% up to £50 + 25 Free Spins. 40x Wagering, Min deposit £20. First deposit only. #Ad
Mr Mega logo
100% up to £80
Welcome Bonus

Get Bonus ➤

View Terms & Conditions
21 Casino logo
121% up to £100
New Player Bonus

Get Bonus ➤

View Terms & Conditions
Over 18's Only. New players only. Min deposit £10. Bonus funds are 121% up to £100. 35x WR.. £5 max. bet with bonus. Bonus funds must be used within 30 days, Terms Apply. #Ad
Playgrand logo
100% up to £100
+ 30 Free Spins

Get Bonus ➤

View Terms & Conditions
Over 18's Only. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. 35x WR.. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. #Ad

Mad Slots Sister Sites 2024

For the past couple of years, it’s been a case of “out with the old and in with the new” for the Mad Slots sister sites on the Viral Interactive Limited platform. The ‘old’ was Platin Casino, which was the operator’s flagship casino for many years but is now closed. The ‘new’ is not just, which is another of the operator’s signature brands, but also casinos like mFortune and Jammy Monkey, which have been revived and brought to Viral Interactive after the closure of their previous network. Here’s everything you need to know. logo

The arrival of was the first sign that Viral Interactive was starting to change its approach to creating casinos – and we’re not just saying that because it’s directly operated by the company instead of running on a white-label basis. We’re saying it because of the way it’s been marketed. The first time the UK iGaming public found out about was when an enormous advert for it popped up on Cashmo’s homepage while it was in the process of closing down. What makes that so unusual is the fact that Cashmo isn’t one of the Mad Slots sister sites and never has been. Instead, it belongs to In Touch Games Limited – a totally different casino network company. We presume, but can’t confirm, that Viral Interactive spotted an opportunity when Cashmo closed down and paid In Touch for the product placement. It’s an approach we’ve never come across before, and we presume it will lead to a steady stream of new customers for

Mad Slots sister sites



mFortune has been online since 2007. That’s a long time ago, and the entire iGaming and online casino world has turned on its head a few times since then. The ‘m’ in its name stands for ‘mobile,’ which reflects the fact that this was one of the first genuinely successful mobile casinos, rising to prominence during an era when such a thing was still considered to be a novelty. mFortune was the flagship brand of the In Touch Games Limited network, which closed in 2023 after being on the wrong end of large regulatory fines twice in two years. That could have been the end of the mFortune story, but Viral Interactive Limited stepped in to acquire the brand and add it to its new-look roster of Mad Slots sister sites. It’s now a bigger casino than it ever was before in terms of the size of its portfolio.

Mad Slots sister sites mFortune



PocketWin is very similar to mFortune in a lot of ways. Both of them are mobile-focused casino sites, and both of them were created years ago when mobile-focused casino sites were a new idea. Also, both of them were on the In Touch Games network before they were rescued from the fire by Viral Interactive Limited and became Mad Slots sister sites. You’ll recall us saying a moment ago that mFortune is a bigger casino than it ever was before now it has a new, expanded portfolio of games under its new ownership. The same is true of PocketWin. Under their previous ownership, these casinos had a small selection of exclusive slots created in-house by In Touch Games itself. Those slots and games are still available at PocketWin today, but so are hundreds more from the industry’s top providers. The promotions have had a shot in the arm, too.

Mad Slots sister sites PocketWin

Jammy Monkey

Jammy Monkey

Jammy Monkey is the third and final brand that Viral Interactive Limited picked up and added to the Mad Slots sister sites roster after the closure of In Touch Games Limited. It’s also the most surprising. PocketWin and mFortune were well-established brands with a long and successful history at the time of the operator’s closure. On the other hand, Jammy Monkey was the most recent addition to the network, launched in 2021. It hadn’t had time to prove itself before the axe fell, and you could argue that other In Touch brands like Dr Slot and Bonus Boss would have made better acquisitions. We’re sure Viral Interactive had its reasons for picking Jammy Monkey, though, and so this minimalist casino site gets a second chance to make an impression on the gambling public. It’s still not there yet, though, and is the weakest of the Mad Slots sister sites.

Mad Slots sister sites Jammy Monkey

The Latest Mad Slots News

: Mad Slots has recently given its members the keys to ‘Sweet Kingdom’, a delectable slot game developed by Pragmatic Play. The game, which follows a candy-themed narrative, invites players into a sugary utopia where confectionery rules supreme. With its unique 7 x 7 grid and Cluster Pays mechanics, Sweet Kingdom offers an engaging twist to the traditional slot format. Players can form winning combinations by clustering five or more identical symbols, which then explode to allow new symbols to tumble into place, increasing the potential for consecutive wins. The game is particularly noted for its impressive RTP of 96.53%, placing it above many contemporary slot games in terms of potential payout efficiency. Sweet Kingdom also boasts a high volatility level, promising substantial wins albeit less frequently. These can reach up to 10,000 times the bet, catering to those who appreciate a high-stakes game. The stakes can range from as low as 20p to a high of £240 per spin, although some online casinos may cap the maximum stake at lower levels to accommodate various gambling policies.

Mad Slots Sweet Kingdom

Pragmatic Play has integrated several intriguing features within the game, including free spins, retriggers, a tumble feature, and cash symbols. During the Free Spins feature, money symbols become even more potent. They gain “lives”, meaning they stay on the grid for a number of spins unless collected, and the much-coveted Immortal Money symbol remains until it’s collected or the feature concludes. It’s not just the gameplay that attracts players to Sweet Kingdom. Its whimsical jazz and saxophone soundtrack provide a lively backdrop to the colourful, visually engaging interface, making every spin a vibrant and enjoyable experience.

: Mad Slots has lived up to its promise, yet not in the way it expected. Judging by the angry reviews that have streamed onto Trustpilot, the only thing mad about Mad Slots is the mad customers. With a dismal TrustScore of 1.7 out of 5 based on 131 reviews, it’s clear that user dissatisfaction is rampant. A staggering 83% of reviewers have rated the site with one star, highlighting serious concerns about its operations. One reviewer expressed relief at not signing up after reading numerous complaints about non-payment issues, suggesting that the site takes money without processing withdrawals and subsequently ignores customer inquiries. Another disgruntled player reported that their withdrawal request had been pending for over a week, far exceeding the stated maximum timescale of 24 hours. Despite repeated attempts to resolve the issue, they were met with unhelpful responses, leading to their decision to close the account without resolution.

Similarly, a user named Peter Bailey recounted a frustrating experience where £78 in credit vanished from his account without explanation, and his efforts to contact support were met with automated responses, offering no real assistance. William Collins shared his ordeal of waiting over a week for a withdrawal, branding the site as a scam after being repeatedly told that his request was under review with no progress made. These reviews paint a bleak picture of Mad Slots, raising significant concerns about the reliability and integrity of the platform. Despite the apparent allure of their promotions, the negative experiences of numerous users indicate systemic issues within the site’s management of customer funds and support.

: This week, Mad Slots was mad about the Play’n Go slot game Tomb of Gold, which was put into the spotlight. This game takes players on what might be described as the best trip to Egypt slot fans will ever make, immersing them in an ancient world filled with riches and mysteries. Tomb of Gold stands out with its striking visuals and immersive theme, capturing the essence of Egyptian tombs with high-quality graphics and an atmospheric soundtrack that transports players directly into a land of antiquity. The game features a solid math model that balances a medium-high volatility with a default RTP of 96.29%, catering well to players looking for engaging yet potentially rewarding gameplay. The slot configuration expands from a 6 x 4 layout to an extra row during bonus rounds, offering up to 4,096 ways to win.

Mad Slots Tomb of Gold

Speaking of features, Tomb of Gold doesn’t shy away from excitement, presenting a Lock’n Gold feature and a free spins round with a rising multiplier that boosts win potential. The Lock’n Gold feature, triggered by landing six Coin symbols, provides a streak respin style bonus, while the free spins round initiated by Sphinx scatter symbols can extend the play with additional spins and increased multipliers. The bonus features are straightforward, and as an added bonus, they tend to be easy to trigger, increasing the likelihood of a big cash win, which can stretch up to 7,000x the bet. Players all across the Mad Slots sister sites network may just find that the classic Egyptian games don’t hit the same after losing themselves in this instant classic.

: British Gambler recently turned its attention to Mad Slots Casino and delivered a detailed review of its offerings. According to the review, the online casino distinguishes itself with an array of enticing bonuses designed to reel in new players and retain existing ones. Notably, the welcome package provides a significant boost to initial deposits, complemented by free spins that enhance the appeal of the casino’s varied slot games. Mad Slots Casino also prides itself on a robust selection of games that cater to diverse tastes, ranging from classic slots to modern video slots and a comprehensive suite of table games. These offerings are powered by some of the leading software developers in the industry, ensuring a high-quality gaming experience. However, the review does not shy away from addressing some of the casino’s drawbacks. One of the main points of criticism involves the wagering requirements attached to the bonuses, which some might find steep compared to industry standards.

Additionally, the limited options in customer support, particularly the absence of a live chat function, could detract from the user experience for those who prefer immediate assistance. Despite these concerns, Mad Slots Casino’s commitment to security is a significant plus. The platform uses advanced encryption technologies to protect player data, providing a safe environment for all its users. In conclusion, British Gambler acknowledges the appealing aspects of Mad Slots Casino, particularly its generous bonuses and diverse game selection, while also noting areas for improvement, such as customer support and wagering terms. Overall, the review presents Mad Slots Casino as a credible option for players looking for variety and solid bonuses but advises potential users to consider the wagering requirements and support services carefully.

: The Mad Slots sister sites have recently introduced their players to Pragmatic Play’s new game, Rocket Blast Megaways, a slot game that combines the thrill of space exploration with the excitement of online gaming. Set in an unspecified location in the vast universe, possibly in our galaxy or beyond, the game features a backdrop of swirling nebulas and shooting stars, enhancing the cosmic theme. The soundtrack adds an electrifying touch with its funky, electro beats, reminiscent of the adventurous vibe found in shows like Rick & Morty. Rocket Blast Megaways offers a dynamic gaming experience with a 6-reel grid where each reel can land 2 to 7 symbols per spin, altering the ways to win up to a maximum of 117,649.

Mad Slots Rocket Blast Megaways

The slot’s features include the Tumble mechanic, which removes winning symbols and allows new ones to drop down, potentially creating additional wins. The Rocket Feature is another highlight, where Rocket symbols transform all symbols underneath into wilds and then nudge down one position on each winning tumble. The Free Spins feature is triggered by landing 4 to 9 scatter symbols, offering up to 35 free spins. During this round, a growing win multiplier is added, starting at x1 and increasing with each winning tumble. Rocket Blast Megaways is a highly volatile game with an RTP of 96.01%, which increases to 96.09% when buying the bonus round. The game allows bets ranging from 20p to £240, and players can also opt for a bonus buy costing 100 times the bet. With a maximum win potential of up to 10,000 times the bet, Rocket Blast Megaways offers a blend of imaginative gameplay and the chance for significant rewards.

: WhichBingo, which typically focuses on bingo platforms, has recently turned its attention to Mad Slots, a new and vibrant online casino. Operated by Viral Interactive Limited and regulated by the UK Gambling Commission, Mad Slots sister sites offer a secure and fair gaming environment and stand out with their impressive collection of over 900 slot games from top studios like Microgaming, Play’n GO, and Pragmatic Play, alongside emerging producers. This diverse range ensures that players have access to a wide variety of games, including jackpot slots from Pragmatic Play and Wazdan. Mad Slots doesn’t just excel in slot games; it also boasts a substantial selection of live dealer and online casino games, accessible across various devices. The site’s user-friendly design and mobile compatibility enhance the gaming experience, making it easy for players to enjoy their favourite games on the go.

The WhichBingo reviewers found that the casino’s welcome offer is particularly noteworthy. New players receive 100 no deposit bonus spins, followed by match bonuses and additional spins on their first three deposits. This welcome package, with a lower-than-average wagering requirement of 30x, provides excellent value. Ongoing promotions and monthly slot tournaments add to the appeal, offering players more chances to win bonuses and cash prizes. However, Mad Slots is not without its drawbacks. The range of payment methods is somewhat limited, and withdrawal processing could be quicker. Despite these minor issues, the casino’s extensive game selection, engaging promotions, and user-friendly platform make it a compelling choice for online gaming enthusiasts.

: Mad Slots is revolutionising the online bingo experience with its latest promotion, offering an unmissable opportunity for members to dive into the excitement of their new bingo rooms. This promotion, which ran from Thursday, 7th December 2023 to Monday, 11th December 2023, is a game-changer for bingo enthusiasts. For those making their first-ever deposit of £10 or more, Mad Slots rolled out the red carpet with 25 free tickets to the Zoom Room and a 100% bonus up to £200. This means for every £1 deposited, players receive a £1 bonus, enhancing their chances to win big. But the excitement doesn’t stop there. The platform has crafted additional offers to keep the thrill going. Players can claim 20 tickets each for Zoom Room, Bauble Blast, and BoomBox with every single £10+ deposit, available once a day. This means up to 300 additional tickets are up for grabs throughout the promotional period.

Mad Slots promotions

It’s important to note that these offers are only valid for deposits made via VISA, Mastercard, Paypal, and Bank Transfer, excluding the Pay By Phone Bill option. The value of bingo tickets ranges from 1p to 8p, depending on the room, and they come with a 30x wagering requirement. The maximum winnings post-wagering is capped at £100. Players must select their bonus before depositing, as failing to do so means missing out on the bonus. Additionally, the tickets and bonus expire after seven days, emphasising the need to use them promptly. Mad Slots sister sites ensure fair play and adherence to promotional terms. The promotion is limited to one person per household, IP, and payment account. Any form of irregular play or bonus abuse leads to cancellation of bonuses and winnings, and possibly account closure.

: British Gambler, a leading casino review and information hub, has released its list of the top 100 new online casinos for UK players in 2023, highlighting the burgeoning growth and diversification of the industry. Among these, Mad Slots sister sites emerged as standouts, earning a notable position alongside established names like betMGM UK and Bally UK. This list represents a significant shift in the online casino landscape, offering a glimpse into the evolving preferences and trends within the UK market. The 2023 lineup includes The Vic, acclaimed as the top new online casino in the UK for its comprehensive gaming experience. Bally Casino, established in 2023, is celebrated for its innovative features that are setting new benchmarks in the industry. Rialto Casino stands out for its exclusive bonus codes, offering a unique value proposition to its users. Buzz has been recognized as the best newly launched site, reflecting a successful entry into a competitive market.

Additionally, Pub Casino has been highlighted as the newest UK-licensed casino operator, underlining the strict regulatory standards and consumer protection measures in place within the UK gaming industry. Spin Rio has earned accolades as the best-rated casino by new users, indicating its popularity and user-friendly interface. Dream Vegas is particularly noted for offering new weekly slots, keeping its gaming content fresh and engaging. Barz Casino distinguishes itself with a vast variety of games, catering to a diverse range of gaming preferences. Moreover, Winomania has been lauded as the UK’s best new user-friendly mobile casino, reflecting the growing trend towards mobile gaming. Winlandia’s brand-new website also caught attention, indicating an ongoing innovation and investment in user experience.

Can Mad Slots Be Trusted?

trust score


Mad Slots is a 4-star trusted casino.

1. Licenses and Fines Mad Slots is covered by a full, clean UK Gambling Commission licence.
2. Accepts UK players? This is a UK-facing casino brand.
3. Trustpilot Score After over 130 reviews, Mad Slots has a miserable Trustpilot score of 1.7 out of 5.0.
4. Operator Name & Location Viral Interactive Limited is based in Malta, which is considered a safe location because of its tight regulation.
5. Bonus Terms Bonuses have an x30 wagering requirement, which is lower than the UK average of x35.
6. Customer Support Live chat or email support. The casino doesn’t have a phone number.
7. Withdrawal Speed & Options Debit cards, PayPal, Trustly. 24hr turnaround.
8. Number of Sister Sites There are currently four Mad Slots sister sites.
9. Games portfolio 1300+ slots, plus live casino and bingo games.
10. On GamStop? Mad Slots is on GamStop.
Overall SCORE > ★★★★★ – 4/5 Stars

Mad Slots Review 2024

Mad Slots was launched in 2023 as part of a new breed of casino sites from Viral Interactive. It shares elements of its design with the Mad Slots sister sites, but it has a personality all of its own, and has proven to be popular with players. There seems to be a little hype around Mad Slots, but is the casino worthy of the hype? The best way to work that out is to review it – which is exactly what we’re going to do now.

Mad Slots sister sites homepage

Mad Slots Welcome Promotions

Mad Slots would like us to believe that it’s mad by name and mad by nature. How else would you explain the fact that the casino gives away one hundred free spins to new players without requiring them to make a deposit in return? The 100 no-deposit spins promotion is an eye-catching one, and it largely comes with no strings attached. All players need to do is complete the registration process to receive one hundred spins on Reel Kingdom’s Big Bass Splash slots game. The slots are dished out at a rate of twenty spins per day for five days, and anything that’s won from them is subject to an x30 wagering requirement. The maximum win per batch of twenty spins is £10, which is low, but it’s still something for nothing.

From there, Mad Slots offers a further three welcome promotions across the first three deposits a new player makes, subject to a minimum deposit of £10 each time. Deposit one attracts a 100% matched deposit bonus up to a maximum of £200 and is again subject to an x30 wagering requirement. Deposit two attracts a further one hundred free spins on Big Bass Splash, with the same terms and conditions as previously stated. The third deposit comes with one hundred free spins on one of Pragmatic Play’s John Hunter slots, but this time the maximum bonus return is £100. Wagering requirements are yet again set at x30, which is considered reasonable when compared to the UK casino average of x35.

Ongoing Promotions

After putting so much effort into its welcome promotions, you could forgive Mad Slots for taking things easier with its other promotions. That’s not the way the Mad Slots sister sites work, though – Viral Interactive is always keen to make sure that players at its casinos feel like they’re being adequately rewarded for their loyalty. While the other promotions available at Mad Slots may change a little from one month to the next, there are a couple you can be reasonably sure will remain available at all times.

We’ll disregard the “Mystery Drop” and “Drops and Wins” promotions because they’re provided by Pragmatic Play and aren’t exclusive to Mad Slots. That leaves quirky promotions like the “Double Mad” offer, which offers two free spins for every £1 spent on one of the top slots games at Mad Slots. The game changes every week, so players must keep a close eye on this one to ensure they get their spins. Then there are the Monday “Mad Hours,” which is a 25% matched deposit up to a maximum of £100 on all deposits made between 5pm and 10pm on Mondays. Finally, there’s the “Sunday Hat,” which is one free spin per £1 spent on the casino’s top slots on Sundays. Like the “Double Mad” promotion, the casino game attached to this bonus changes every week.

What are the Pros and Cons of Mad Slots?

Pros: Mad Slots has a fantastic selection of promotions and bonuses, all of which come with fair and balanced terms and conditions attached to them. The overall selection of over 1300 casino games at Mad Slots is enormous and ought to ensure that even the pickiest of players always have something to amuse them.

Cons: Mad Slots doesn’t offer telephone support to its customers, and its live chat facility isn’t 24/7. The information that Mad Slots provides about withdrawal processing isn’t as specific as it probably ought to be.

Top Games at Mad Slots

1800+ games is a huge amount, and with new games added all the time, there ought to be something for you at Mad Slots, no matter what your personal preferences are when it comes to casino games. There are live dealer and table games available at the casino, but the focus of the casino is, as its name suggests, slots. Here are the top three slots at Mad Slots as of the time of our visit to the casino to write this review.

Big Bass Splash: It’s impossible to list anything other than Reel Kingdom’s Big Bass Splash game as the top slots game at Mad Slots. It’s tied too closely to the Mad Slots promotions for any other game to occupy this slot. You’ll already know this one well if you’re a slots aficionado – it’s the sequel to Big Bass Bonanza and has helped to continue the ongoing trend for fishing-themed slots games. High volatility is a hallmark of this series, and some players might consider the RTP of 95.67% a little low. Using a bazooka to catch fish in the bonus features never ceases to be fun, though.

Rich Wilde and the Book of Dead: This is one of the most popular slots games in the world, let alone at Mad Slots. You’ll find it listed equally prominently at all of the Mad Slots sister sites and hundreds of other casinos that aren’t on the Viral Interactive platform. Book of Dead takes the Egyptian theme and runs with it, introducing expanding symbols within the free spins feature as the mechanic that’s come to define the “book of” slots series. RTP in this Play’n Go casino game is 94.25%, and volatility is as high as it always seems to be with this provider.

Gates of Olympus: Pragmatic Play’s signature myths and legends slot was a smash hit when it was first released in 2021 and hasn’t lost any of its popularity since. It’s not the RTP that draws players to this slots game – that remains low at 95.51% – but the “pay anywhere” payline structure makes it feel easier to pick up small wins than it would be in a regular slot. The random multipliers in the base game help a lot, too, as they can multiply the value of any win by up to x500 if you’re extremely lucky. It’s not the most original casino game in terms of theme or appearance, but it packs a punch.

Withdrawal Processing and Support

This is where Mad Slots lets itself down. Nowhere in the FAQ section of the casino website or even in the footer of the homepage does Mad Slots list the names or logos of the payment or withdrawal methods it accepts. That leaves us badly in the dark about what’s accepted and what’s not. We know that UK-registered debit cards must be accepted because there are so many references to them in the casino’s terms and conditions, but we have no idea whether Mad Slots accepts PayPal or other e-wallets. Based on the limited information available, we believe that it takes the casino between one and two days to process a withdrawal request, after which money should be in your account immediately.

Customer Support and Licensing

There should be a link to live chat in view no matter which page of the Mad Slots website you happen to be on. The facility is open between 6am and 10pm every day, which is great for everyone other than night owls. If you’re one of those night owls, your alternative is to email [email protected]. Mad Slots doesn’t offer telephone-based support to its players.

The UK Gambling Commission licence that covers Mad Slots is number 42793 and is held by Viral Interactive Limited. The licence was clean at the time this review was written.

Mad Slots – The Verdict

There’s an awful lot to like about Mad Slots, and it’s easy to see why it’s attracted so many fans since launching in early 2023. However, it’s not perfect. To be considered a truly top-notch casino, Mad Slots would have to offer round-the-clock customer support and offer us better clarity over how its withdrawal process works. It’s still a good casino, though, and contains enough games and promotions to keep the overwhelming majority of iGaming fans happy.

Mad Slots mobile screenshot

What are players saying about Mad Slots?

Here are our condensed / reader’s digest summaries of recent player reviews of Mad Slots.

  • 25-Jun-2024 by Milap:
    Mad Slots and Luck Casino are owned by Viral Interactive. I won £6,250 from Luck Casino and requested a withdrawal on 15 May. Despite over 50 email exchanges with their support and complaint team, they closed my account two weeks ago without processing my withdrawal. They don’t reply to emails and don’t pay customers’ money. – source: Trustpilot
  • 16-Jun-2024 by Jake:
    I was sceptical, but I decided to gamble on roulette and win £700. After reading the reviews, I panicked, but the money was deposited in my account about three hours later. No ID was needed yet. Seems like a decent enough site. – source: Trustpilot
  • 13-Jun-2024 by Neil:
    Never ever use Mad Slots. It’s shockingly bad. – source: Trustpilot
  • 09-Jun-2024 by Roz:
    I deposited £10 and won free spins worth £9.05, but then I couldn’t play any games. Very disappointing. – source: Trustpilot
  • 09-Jun-2024 by Blake:
    I would have given zero stars if possible. I deposited and won £4000, but after providing all the required identification and documents, I still haven’t received my withdrawal after three weeks. They keep saying the relevant department is reviewing it. It’s taking far too long. Do not recommend this site at all. – source: Trustpilot
  • 05-Jun-2024 by Reece:
    Nearly two weeks later, I still haven’t been paid. Avoid! – source: Trustpilot
  • 29-May-2024 by Natalie:
    It’s been over a week since I requested a withdrawal, and it still hasn’t been processed. They keep telling me they’re busy despite the maximum timescale being 24 hours. I’m closing my account with no resolution. They said they have everything they need from me, but the delay continues. Absolute rubbish. – source: Trustpilot
  • 26-May-2024 by Peter:
    I only rated one star because zero stars wasn’t an option. I was playing with £78 credit when it suddenly went to zero. I can’t recover it and only seem to get a bot when trying to complain. – source: Trustpilot
  • 20-May-2024 by William:
    I’ve been waiting over a week for my withdrawal. They’re scammers. I’ve spoken to them a few times, and they keep saying it’s under review. Don’t put a penny into this site. – source: Trustpilot
  • 12-May-2024 by Clare:
    This is the worst of the worst. I played through £40 in about 20 minutes with small stakes of 10p, 20p, 30p, and 40p spins. Not a single bonus on any game, and the returns were minimal. I will never play here again. There are much better casinos out there. – source: Trustpilot