Mad Slots

Mad Slots sister sites include Jammy Monkey, mFortune, PocketWin and Luck.com.
Mad Slots Casino (madslots.com) is operated by Viral Interactive Limited of Horeca Building, 3rd Floor, Triq I-Imgarr, Xewkija, XWK 9012, Malta.

MAD SLOTS CLOSED IN OCTOBER 2024

Mad Slots Sister Sites 2025

Please note that as Mad Slots is permanently closed, the information below this line is no longer maintained, and may be incorrect. 

For the past couple of years, it’s been a case of “out with the old and in with the new” for the Mad Slots sister sites on the Viral Interactive Limited platform. The ‘old’ was Platin Casino, which was the operator’s flagship casino for many years but is now closed. The ‘new’ is not just Luck.com, which is another of the operator’s signature brands, but also casinos like mFortune and Jammy Monkey, which have been revived and brought to Viral Interactive after the closure of their previous network. Here’s everything you need to know.

Luck.com

The arrival of Luck.com was the first sign that Viral Interactive was starting to change its approach to creating casinos – and we’re not just saying that because it’s directly operated by the company instead of running on a white-label basis. We’re saying it because of the way it’s been marketed. The first time the UK iGaming public found out about Luck.com was when an enormous advert for it popped up on Cashmo’s homepage while it was in the process of closing down. What makes that so unusual is the fact that Cashmo isn’t one of the Mad Slots sister sites and never has been. Instead, it belongs to In Touch Games Limited – a totally different casino network company. We presume, but can’t confirm, that Viral Interactive spotted an opportunity when Cashmo closed down and paid In Touch for the product placement. It’s an approach we’ve never come across before, and we presume it will lead to a steady stream of new customers for Luck.com.

mFortune

mFortune has been online since 2007. That’s a long time ago, and the entire iGaming and online casino world has turned on its head a few times since then. The ‘m’ in its name stands for ‘mobile,’ which reflects the fact that this was one of the first genuinely successful mobile casinos, rising to prominence during an era when such a thing was still considered to be a novelty. mFortune was the flagship brand of the In Touch Games Limited network, which closed in 2023 after being on the wrong end of large regulatory fines twice in two years. That could have been the end of the mFortune story, but Viral Interactive Limited stepped in to acquire the brand and add it to its new-look roster of Mad Slots sister sites. It’s now a bigger casino than it ever was before in terms of the size of its portfolio.

PocketWin

PocketWin is very similar to mFortune in a lot of ways. Both of them are mobile-focused casino sites, and both of them were created years ago when mobile-focused casino sites were a new idea. Also, both of them were on the In Touch Games network before they were rescued from the fire by Viral Interactive Limited and became Mad Slots sister sites. You’ll recall us saying a moment ago that mFortune is a bigger casino than it ever was before now it has a new, expanded portfolio of games under its new ownership. The same is true of PocketWin. Under their previous ownership, these casinos had a small selection of exclusive slots created in-house by In Touch Games itself. Those slots and games are still available at PocketWin today, but so are hundreds more from the industry’s top providers. The promotions have had a shot in the arm, too.

Jammy Monkey

Jammy Monkey is the third and final brand that Viral Interactive Limited picked up and added to the Mad Slots sister sites roster after the closure of In Touch Games Limited. It’s also the most surprising. PocketWin and mFortune were well-established brands with a long and successful history at the time of the operator’s closure. On the other hand, Jammy Monkey was the most recent addition to the network, launched in 2021. It hadn’t had time to prove itself before the axe fell, and you could argue that other In Touch brands like Dr Slot and Bonus Boss would have made better acquisitions. We’re sure Viral Interactive had its reasons for picking Jammy Monkey, though, and so this minimalist casino site gets a second chance to make an impression on the gambling public. It’s still not there yet, though, and is the weakest of the Mad Slots sister sites.

Can Mad Slots Be Trusted?

★★★★★

Mad Slots is a 4-star trusted casino.

1. Licenses and Fines	Mad Slots is covered by a full, clean UK Gambling Commission licence.
2. Accepts UK players?	This is a UK-facing casino brand.
3. Trustpilot Score	After over 130 reviews, Mad Slots has a miserable Trustpilot score of 1.7 out of 5.0.
4. Operator Name & Location	Viral Interactive Limited is based in Malta, which is considered a safe location because of its tight regulation.
5. Bonus Terms	Bonuses have an x30 wagering requirement, which is lower than the UK average of x35.
6. Customer Support	Live chat or email support. The casino doesn’t have a phone number.
7. Withdrawal Speed & Options	Debit cards, PayPal, Trustly. 24hr turnaround.
8. Number of Sister Sites	There are currently four Mad Slots sister sites.
9. Games portfolio	1300+ slots, plus live casino and bingo games.
10. On GamStop?	Mad Slots is on GamStop.
Overall SCORE >	★★★★★ – 4/5 Stars

Mad Slots Review 2025

Mad Slots Casino was launched in 2023 as part of a new breed of casino sites from Viral Interactive. It shares elements of its design with the Mad Slots sister sites, but it has a personality all of its own, and has proven to be popular with players. There seems to be a little hype around Mad Slots, but is the casino worthy of the hype? The best way to work that out is to review it – which is exactly what we’re going to do now.

Mad Slots Welcome Promotions

Mad Slots would like us to believe that it’s mad by name and mad by nature. How else would you explain the fact that the casino gives away one hundred free spins to new players without requiring them to make a deposit in return? The 100 no-deposit spins promotion is an eye-catching one, and it largely comes with no strings attached. All players need to do is complete the registration process to receive one hundred spins on Reel Kingdom’s Big Bass Splash slots game. The slots are dished out at a rate of twenty spins per day for five days, and anything that’s won from them is subject to an x30 wagering requirement. The maximum win per batch of twenty spins is £10, which is low, but it’s still something for nothing.

From there, Mad Slots offers a further three welcome promotions across the first three deposits a new player makes, subject to a minimum deposit of £10 each time. Deposit one attracts a 100% matched deposit bonus up to a maximum of £200 and is again subject to an x30 wagering requirement. Deposit two attracts a further one hundred free spins on Big Bass Splash, with the same terms and conditions as previously stated. The third deposit comes with one hundred free spins on one of Pragmatic Play’s John Hunter slots, but this time the maximum bonus return is £100. Wagering requirements are yet again set at x30, which is considered reasonable when compared to the UK casino average of x35.

Ongoing Promotions

After putting so much effort into its welcome promotions, you could forgive Mad Slots for taking things easier with its other promotions. That’s not the way the Mad Slots sister sites work, though – Viral Interactive is always keen to make sure that players at its casinos feel like they’re being adequately rewarded for their loyalty. While the other promotions available at Mad Slots may change a little from one month to the next, there are a couple you can be reasonably sure will remain available at all times.

We’ll disregard the “Mystery Drop” and “Drops and Wins” promotions because they’re provided by Pragmatic Play and aren’t exclusive to Mad Slots. That leaves quirky promotions like the “Double Mad” offer, which offers two free spins for every £1 spent on one of the top slots games at Mad Slots. The game changes every week, so players must keep a close eye on this one to ensure they get their spins. Then there are the Monday “Mad Hours,” which is a 25% matched deposit up to a maximum of £100 on all deposits made between 5pm and 10pm on Mondays. Finally, there’s the “Sunday Hat,” which is one free spin per £1 spent on the casino’s top slots on Sundays. Like the “Double Mad” promotion, the casino game attached to this bonus changes every week.

What are the Pros and Cons of Mad Slots Casino?

Pros: Mad Slots has a fantastic selection of promotions and bonuses, all of which come with fair and balanced terms and conditions attached to them. The overall selection of over 1300 casino games at Mad Slots is enormous and ought to ensure that even the pickiest of players always have something to amuse them.

Cons: Mad Slots doesn’t offer telephone support to its customers, and its live chat facility isn’t 24/7. The information that Mad Slots provides about withdrawal processing isn’t as specific as it probably ought to be.

Top Games at Mad Slots

1800+ games is a huge amount, and with new games added all the time, there ought to be something for you at Mad Slots, no matter what your personal preferences are when it comes to casino games. There are live dealer and table games available at the casino, but the focus of the casino is, as its name suggests, slots. Here are the top three slots at Mad Slots as of the time of our visit to the casino to write this review.

Big Bass Splash: It’s impossible to list anything other than Reel Kingdom’s Big Bass Splash game as the top slots game at Mad Slots. It’s tied too closely to the Mad Slots promotions for any other game to occupy this slot. You’ll already know this one well if you’re a slots aficionado – it’s the sequel to Big Bass Bonanza and has helped to continue the ongoing trend for fishing-themed slots games. High volatility is a hallmark of this series, and some players might consider the RTP of 95.67% a little low. Using a bazooka to catch fish in the bonus features never ceases to be fun, though.

Rich Wilde and the Book of Dead: This is one of the most popular slots games in the world, let alone at Mad Slots. You’ll find it listed equally prominently at all of the Mad Slots sister sites and hundreds of other casinos that aren’t on the Viral Interactive platform. Book of Dead takes the Egyptian theme and runs with it, introducing expanding symbols within the free spins feature as the mechanic that’s come to define the “book of” slots series. RTP in this Play’n Go casino game is 94.25%, and volatility is as high as it always seems to be with this provider.

Gates of Olympus: Pragmatic Play’s signature myths and legends slot was a smash hit when it was first released in 2021 and hasn’t lost any of its popularity since. It’s not the RTP that draws players to this slots game – that remains low at 95.51% – but the “pay anywhere” payline structure makes it feel easier to pick up small wins than it would be in a regular slot. The random multipliers in the base game help a lot, too, as they can multiply the value of any win by up to x500 if you’re extremely lucky. It’s not the most original casino game in terms of theme or appearance, but it packs a punch.

Withdrawal Processing and Support

This is where Mad Slots lets itself down. Nowhere in the FAQ section of the casino website or even in the footer of the homepage does Mad Slots list the names or logos of the payment or withdrawal methods it accepts. That leaves us badly in the dark about what’s accepted and what’s not. We know that UK-registered debit cards must be accepted because there are so many references to them in the casino’s terms and conditions, but we have no idea whether Mad Slots Casino accepts PayPal or other e-wallets. Based on the limited information available, we believe that it takes the casino between one and two days to process a withdrawal request, after which money should be in your account immediately.

Customer Support and Licensing

There should be a link to live chat in view no matter which page of the Mad Slots website you happen to be on. The facility is open between 6am and 10pm every day, which is great for everyone other than night owls. If you’re one of those night owls, your alternative is to email [email protected]. Mad Slots doesn’t offer telephone-based support to its players.

The UK Gambling Commission licence that covers Mad Slots is number 42793 and is held by Viral Interactive Limited. The licence was clean at the time this review was written, and further covers the Mad Slots sister sites.

Mad Slots – The Verdict

There’s an awful lot to like about Mad Slots, and it’s easy to see why it’s attracted so many fans since launching in early 2023. However, it’s not perfect. To be considered a truly top-notch casino, Mad Slots would have to offer round-the-clock customer support and offer us better clarity over how its withdrawal process works. It’s still a good casino, though, and contains enough games and promotions to keep the overwhelming majority of iGaming fans happy.

Mad Slots Reviews

Here are our condensed / reader’s digest summaries of recent player reviews of Mad Slots.

• 25-Jun-2024 by Milap:
  Mad Slots and Luck Casino are owned by Viral Interactive. I won £6,250 from Luck Casino and requested a withdrawal on 15 May. Despite over 50 email exchanges with their support and complaint team, they closed my account two weeks ago without processing my withdrawal. They don’t reply to emails and don’t pay customers’ money. – source: Trustpilot
• 16-Jun-2024 by Jake:
  I was sceptical, but I decided to gamble on roulette and win £700. After reading the reviews, I panicked, but the money was deposited in my account about three hours later. No ID was needed yet. Seems like a decent enough site. – source: Trustpilot
• 13-Jun-2024 by Neil:
  Never ever use Mad Slots. It’s shockingly bad. – source: Trustpilot
• 09-Jun-2024 by Roz:
  I deposited £10 and won free spins worth £9.05, but then I couldn’t play any games. Very disappointing. – source: Trustpilot
• 09-Jun-2024 by Blake:
  I would have given zero stars if possible. I deposited and won £4000, but after providing all the required identification and documents, I still haven’t received my withdrawal after three weeks. They keep saying the relevant department is reviewing it. It’s taking far too long. Do not recommend this site at all. – source: Trustpilot
• 05-Jun-2024 by Reece:
  Nearly two weeks later, I still haven’t been paid. Avoid! – source: Trustpilot
• 29-May-2024 by Natalie:
  It’s been over a week since I requested a withdrawal, and it still hasn’t been processed. They keep telling me they’re busy despite the maximum timescale being 24 hours. I’m closing my account with no resolution. They said they have everything they need from me, but the delay continues. Absolute rubbish. – source: Trustpilot
• 26-May-2024 by Peter:
  I only rated one star because zero stars wasn’t an option. I was playing with £78 credit when it suddenly went to zero. I can’t recover it and only seem to get a bot when trying to complain. – source: Trustpilot
• 20-May-2024 by William:
  I’ve been waiting over a week for my withdrawal. They’re scammers. I’ve spoken to them a few times, and they keep saying it’s under review. Don’t put a penny into this site. – source: Trustpilot
• 12-May-2024 by Clare:
  This is the worst of the worst. I played through £40 in about 20 minutes with small stakes of 10p, 20p, 30p, and 40p spins. Not a single bonus on any game, and the returns were minimal. I will never play here again. There are much better casinos out there. – source: Trustpilot