Casino Planet

Casino Planet sister sites include Casino Lab, Vegas Hero, Sloty, Casino Cruise, Genesis Casino, Casino Gods, Casoola, Casino Masters and Casino Joy.
Casino Planet (casinoplanet.com) is operated by Genesis Global Limited at 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta.

CASINO PLANET PERMANENTLY CLOSED TO PLAYERS IN THE UK IN EARLY 2023. CHOOSE ANOTHER CASINO FROM THE OPTIONS BELOW.

Casino Planet Sister Sites 2024

Pelaa

Genesis Global Limited might be a casino network company with a licence to operate in the UK, but that doesn’t mean the UK market is its sole concern. This, as the name implies, is an iGaming company with a global focus, and that’s reflected in the names of some of its casino sites. Pelaa is a perfect example of that. “Pelaa” is the Finnish word for “play,” so this is “Play Casino,” and it was developed initially for the Scandinavian market. There’s a nod to that in the shape of the casino’s mascot character, who’s a female Viking warrior with an axe slung over her shoulder. Pelaa is an ice-cool casino that promises quick withdrawals and easy access to more than two thousand games, most of which are online slots. It also has several promotions to consider, including free spins offers every Tuesday and a welcome promotion that’s worth £100 as a 100% matched deposit and comes with a whole 150 free spins to play with on selected slots. The wagering requirement of x40 that’s attached to those funds (plus anything you might win from free spins) is higher than we’d like to see, but not ridiculously so. Pelaa isn’t the most famous of the Casino Planet sister sites – far from it, in fact – but it’s the hidden gem of the range, and it’s worth a visit if you’ve enjoyed your time at Casino Planet.

Casino Cruise

The iGaming portfolios of the Casino Planet sister sites are broadly similar, with the same slots and games available on every site on the Genesis Global Limited network. The promotions at the casinos tend to be fairly similar, too. Perhaps that’s why so much effort has been made to differentiate the Casino Planet sister sites by giving each of them a clearly defined theme. The theme of Casino Cruise, as you’ll almost certainly have guessed already, is that of a luxury casino on a cruise liner. It’s become an expectation that luxury liners have five-star casinos on them, and Casino Cruise does its best to replicate the feeling of stepping inside one in digital form. The casino has access to the same platform of more than two thousand games that you’ll find at Casino Planet and welcomes new players with a slightly less-generous welcome promotion of (maximum) £100 as a one hundred per cent matched deposit plus fifty free spins. The bulk of the games on offer in the Casino Cruise portfolio are slots, but there’s a separate section for live casino games. Only twelve providers contribute to the collection, so while all the major names are present, there are also a few noticeable absences. As an example, there are no Playson slots at Casino Cruise (or the other Casino Planet sister sites).

Casino Lab

Casino Lab looks markedly different from the rest of the Casino Planet sister sites, and that’s because it has a far cooler theme. Steampunk used to be a niche fantasy and science fiction genre, but it’s become more popular in recent years. That’s reflected in the fact that we’ve started to see steampunk visuals creep into the world of online casinos. There are several popular steampunk online slots out there (Fortunium being a great example) and also a steampunk online casino or two. Casino Lab takes the idea of steampunk and crosses it with the “mad professor” theme to create something unique. Your host at Casino Lab is a scientist so committed to the cause that he’s replaced his arm with a robotic one and also built a flying car. He still spends the majority of his time making casino games, though, including (allegedly) all two thousand of the games at this casino site. Casino Lab proudly hosts the best of the “drops and wins” games from Pragmatic Play, so players at the site have the chance to win a share of £6.5m every month. Most of the jackpots at the site are considerably smaller than that, though, and while the steampunk theme is eye-catching, it also makes Casino Lab a little harder to navigate than the sites we’ve looked at above.

Sloty

Sloty is Genesis Global Limited’s “city of slots.” That’s the casino’s motto, but it doesn’t really do the theme justice. Real cities tend to be built on the ground, but Sloty is a casino that was built on the back of a cloud. Peer closely at the artist’s impression of Sloty City on the casino’s page, and you might see nods to several of the most popular online slots and casino games of all time, the most obvious being rainbows to represent Rainbow Riches and Rich Wilde from Play’n Go’s adventure-themed games sailing over the city in a hot air balloon. Gonzo from Gonzo’s Quest is relaxing by leaning against a rock just at the edge of the city. The total number of games at Sloty is a little lower than we’ve seen at other Casino Planet sister sites – down to approximately 1400 from 2000 – but that’s mostly down to the casino’s decision to focus almost exclusively on online slots. You wouldn’t expect to find a casino full of live dealer games if you logged onto a casino called “Sloty,” and so you don’t. It’s a paradise for online slots lovers with plenty of choices available, but perhaps give it a miss if you’re as keen on table games as you are on slots.

Genesis Casino

Genesis Casino ought to be the flagship casino of Genesis Global Limited and chief among the Casino Planet sister sites. That’s almost always the case with online casinos that carry the name of their parent company, but whether or not it’s true of Genesis Casino is debatable. For a start, this wasn’t the first casino that Genesis Global Limited ever launched. It came along in 2019, long after the casino network company had gone live with its first few sites. Secondly, it doesn’t have the full complement of games that we know the parent company has at its disposal. Like Sloty, Genesis Casino operates on a reduced portfolio of somewhere between 1300 and 1400 games, most of which are slots. The outer space theme is fun, and the graphics employed on the Genesis Casino homepage are gorgeous, but as a casino, it doesn’t represent the best of the company’s work. That’s even reflected in the Genesis Casino welcome offer, which is worth £100 as a maximum maxed deposit bonus with fifty free spins. That isn’t terrible, but we’ve seen better welcome offers at other Casino Planet sister sites. None of this is to say that Genesis Casino isn’t fun to play at – it certainly can be – but don’t come to the site expecting too much from it.

Casino Gods

Casino Gods would be a good name for a casino site that markets itself to players who view themselves as the elite of the iGaming world, but that’s not the meaning of the name. Instead, this heavenly member of the Casino Planet sister sites family takes its theme and inspiration from the deities worshipped by the ancient Greeks and Romans. Zeus, the King of the Gods, welcomes you to the Casino Gods homepage with a welcome promotion worth £100 at most as a matched deposit but is accompanied by three hundred bonus spins. That’s more free spins than you’ll get as part of the welcome package at any of the other casinos on this network, and so it’s a good reason to give the site your consideration if you’re the type of player who’s motivated by perks. While several of the gods who appear at the casino are “real” in the sense that they appear in historical myths and legends, some have been invented specifically for Casino Gods; for example, Guardiana, who’s in charge of player safety, and Fortuna, who there to bring you luck. It’s an other casino from Genesis Global Limited with an interesting theme, and the inclusion of that generous free spins offer helps to lift it above the network’s average offering.

Casino Masters

Like Casino Gods, Casino Masters sounds like a casino that was built for the best of the best in the online gaming world. Again, we’re sure there are at least a few elite-level players among the Casino Masters membership, but that’s not the point of the theme. Casino Masters has the most out-there theme of all the Casino Planet sister sites, combining martial arts with mysticism and fantasy. All of the casino’s mascot characters are fictional martial artists, some of whom have magical powers. Given how much one of the characters resembles Raiden, we wouldn’t be surprised to hear that the people who designed Casino Masters are big fans of the “Mortal Kombat” series of games. Another character looks almost exactly like Heihachi of “Tekken” fame, further cementing the idea that Casino Masters was built by people who love video games. The free spins aspect of the welcome offer at Casino Masters is a measly thirty, which is evidence that it pays to check the terms of all the Casino Planet sister sites before deciding whether to open an account and spend money. Whether or not you think the weaker welcome promotion is a worthwhile trade-off to play at a casino site with a more adventurous theme is up to you.

Can Casino Planet Be Trusted?

★★★★★

Casino Planet is a 3 Star trusted casino.

1. UKGC License	Casino Planet is covered by UK Gambling Commission licence 45235, held by Genesis Global Limited.
2. UKGC Fines	Genesis Global Limited was fined £3.77m in December 2021 after an investigation identified it had breached licence conditions relating to anti-money laundering, social responsibility and customer identification.
3. Customer Service	Telephone support, live chat and email support are all available.
4. Trustpilot Score	After over 370 reviews, Casino Planet has a low average score of 2.2 out of 5.0.
5. Company Location	Genesis Global Limited is a Malta-based company, but is trusted because of its UKGC licence.
6. Visible T&C’s	The terms and conditions of promotions are clearly listed on the Casino Planet homepage.
7. Social Media Presence	Casino Planet posts regularly on Facebook. It has a Twitter account, but has never Tweeted.
8. Number of Sister Sites	Genesis Global Limited operates thirteen Casino Planet sister sites.
9. Games portfolio	Casino Planet offers almost two thousand slots and casino games.
10. Gamstop links	There’s a GamStop link attached to the organisation’s logo at the bottom of the Casino Planet website, but it’s small and greyed out so it’s hard to see.
Overall SCORE >	★★★★★ – 3/5 Stars

Casino Planet Review 2024

If you were following along as we discussed all of the various Casino Planet sister sites above, you’ll know that each of the casinos in the family has a different, unique theme. The theme of Casino Planet is exactly what it sounds like – it’s a whole planet full of casino games. The aesthetic of the site is futuristic and a little cyberpunk, seeming to be set in something akin to a Tokyo of the future. It looks great, but is it fun to play there? We’ll find out by reviewing it.

Casino Planet Welcome Offers

Casino Planet and all of the Casino Planet sister sites have the same offer at the core of their welcome promotions, which is a one hundred per cent matched deposit capped at £100. The only difference between the sites in the family is the number of free spins that come with the offer. For new players at Casino Planet, it’s two hundred spins. A minimum deposit of £10 is required to secure the promotion, and a wagering requirement of x40 applies to all bonus funds. The maximum win from free spins is £100.

Ongoing Promotions

Casino Planet doesn’t offer a VIP loyalty package. However, it has a few ongoing promotions to keep things interesting for players who keep coming back to the site. The first of them is called “Surprise Street.” This is a small bonus that’s automatically applied every time a player makes a deposit. While making the deposit, select the bonus of your choosing from the dropdown menu and enjoy what the casino refers to as a “surprise upgrade.” The nature of the bonuses will change every time you make a deposit, and each of them comes with individual terms and conditions. Always check these terms carefully before accepting the bonus.

Players who deposit more often than once per week can pick up better-quality bonuses and rewards. Those who’ve deposited £20 or more in the past seven days can claim a 25% matched deposit plus ten free spins by topping up their account again at any time on Tuesdays. The 25% bonus is capped at £100, and the spins can only be redeemed on certain slots. A further bonus called “Casino Corner” applies to live casino games only and works along similar lines. Once a month, a player can claim a 25% matched deposit bonus worth up to £100 directly from the cashier when topping up their account.

Casino Planet Pros and Cons

Pros:

Casino Planet has an enormous portfolio of online slots, with plenty of games to choose from in every genre and category. 

If you’re in need of assistance, you can contact customer support by telephone, email or live chat. 

Cons: 

The live casino section of Casino Planet is a little light when compared to the number of available slots. 

Casino Planet’s ongoing promotions are a little weak. A formal VIP loyalty programme wouldn’t go amiss. 

Featured Slots and Casino Games

We’ve already said that the overwhelming majority of games at Casino Planet are online slots. There are live casino games in the portfolio if you go looking for them, but slots get all the premium space on the casino’s homepage. The contents of the “recommended games” section change regularly, but these were the top games among Casino Planet’s recommendations at the time of our visit. 

Hotline: This slick, 80s-themed NetEnt slot takes pinches of inspiration from both “Miami Vice” and “Grand Theft Auto,” so it’s no wonder that it’s been a big hit with players. The slot was released in early 2018 with 27.04% RTP and average volatility. The core of the game’s appeal is the “hotline” feature, where certain rows or reels on the grid can become “hot” at any time, and any wins made using those positions are boosted in value. Expanding wild symbols during free spins make wins easier to find, and if you’re really lucky, you might find that some of those wilds turn sticky. 

Moon Princess 100: The original Moon Princess slot was a big hit for Play’n Go, so it’s no surprise that they’ve brought it back with this sequel, which was launched in December 2021 with 96.2% RTP and the provider’s trademark high volatility. The anime theme of Moon Princess makes it enormously popular with a certain demographic of players, but even without the theme, this would be an attractive slot because of its high x15,000 jackpot, avalanche wins, cluster pays payline structure and adjustable free spins feature. 

Big Bass Splash: Big Bass Bonanza is barely two years old, but it’s performed so well for Reel Kingdom that the provider has already released multiple sequels. Big Bass Splash is the latest of them and became available to players for the first time in June 2022. It’s a highly volatile game and offers 95.67% RTP. The biggest difference between Big Bass Splash and the original Big Bass Bonanza is that the “catch a fish” bonus feature is now “lasso a fish” and can bring up to five additional bonus features with it each time it’s triggered. Wild symbols are collectable in this slot, and either retrigger bonus features or upgrade multipliers each time you collect a certain amount. 

Deposit and Withdrawal Methods

Conducting transactions with Casino Planet is easy and, so long as you choose the right withdrawal method, fast. As a starting point, Visa and Mastercard debit cards both work with the site. You probably won’t want to use them unless you absolutely have to, though, as they have a 1-3 day turnaround for processing. The same applies to Apple Pay. If you have an e-wallet, though, you can get instant withdrawals on Skrill, EcoPayz, Neteller, MuchBetter, MiFinity, PayPal, EZeeWallet, Neosurf and Jeton. That’s far more e-wallets than the average online casino supports. The instant bank transfer service provided by Trustly is also supported and is also instant. All withdrawals are subject to a minimum of £10 and a maximum of £15,000.

Customer Support and License

The standard of customer care provided at Casino Planet is excellent. Telephone support is available on 08000294556, there’s a contact form on the site for email support, and live chat is also available around the clock so long as you’re logged into your account. The casino operates in accordance with the licence granted to its parent company Genesis Global Limited by the UK Gambling Commission. If you access Casino Planet from outside the UK, it’s covered by a further licence from the Malta Gaming Authority.

Casino Planet – The Verdict

Our biggest concern about Casino Planet is the semi-recent fine that was levied against its parent company by the UK Gambling Commission. It’s to be hoped that lessons have been learned from that experience because if we were to disregard it, we’d have to say that Casino Planet is a great casino. It offers round-the-clock customer support via a variety of methods, has a massive collection of slots and games, and instant withdrawals for customers who use e-wallets. However, reviews at Trustpilot indicate that players are dissatisfied. We’ve included a few examples below.

What are players saying about Casino Planet?

Here are our condensed/reader’s digest summaries of recent player reviews of Casino Planet.

• 24-Sep-2022 by Sarah:
  I’ve been waiting for a £14K withdrawal for two weeks. My documents have been approved, but they’re not responding to me. Now my account has been locked. I have screenshots and chat logs, and I’ll be going to the police. – source: Trustpilot
• 21-Sep-2022 by Marek:
  I’m disgusted with them, I won £3500 three weeks ago and tried to withdraw it. They wanted a million pieces of ID from me, but I sent them all. I’ve since emailed ten times and keep being told I need to wait by people on live chat. What a joke. It has to be a scam. – source: Trustpilot
• 20-Sep-2022 by Mustafa:
  Definitely a scam, there are about twenty casinos on this network, and none of them pays you when you win. If you see the name Genesis Casino Group, don’t give them money. – source: Trustpilot
• 18-Sep-2022 by Grant:
  Casino Planet has excellent customer service and always goes the extra mile when you need answers from them. – source: Trustpilot
• 14-Sep-2022 by Sadie:
  I’ve been waiting six days for a withdrawal, and by this stage, I’m really upset. All my documents are approved, but now they’re not replying to emails. I want to know why it’s taking so long when their website says it’s 1-3 days at most. – source: Trustpilot
• 01-Feb-2021 by Chris:
  This online casino is a scam. They will not let you win, and if you do manage to win, they will not pay you. – source: TrustPilot
• 01-Feb-2021 by Mark:
  I started playing on this casino a week ago, but yesterday I got my account shut down. They sent me an email, and the reason was “fraudulent issues”, which is totally baseless – source: TrustPilot
• 24-Jan-2021 by Solomon:
  Joined this website 2 days ago. After depositing, I was not able to play all the games, so I tried contacting support, but they never replied. – source: TrustPilot
• 21-Jan-2021 by Susan:
  This casino is trash. They have very low odds. A player cannot win anything good in this casino. Also the cashouts are just impossible. – source: TrustPilot
• 18-Dec-2020 by Marcus:
  I deposited £200  and converted it into 2k euros, and they asked for verification. I provided the documents, and they told me it would take 72 hours, but it has been a week now, and I cannot use my account anymore. – source: TrustPilot