Video Slots

Video Slots sister sites include Mr Vegas and Mega Riches.
Video Slots Casino (videoslots.com) is operated by Videoslots Limited, The Space, Level 2/3, Alfred Craig Street, Pieta, PTA 1320, Malta.

Video Slots Sister Sites

Mr Vegas

Mr Vegas is not the best-looking online casino site you’re ever going to see in your life. In fairness, that’s something that it shares with Video Slots. It’s easy to identify Mr Vegas as a Video Slots sister site on appearance alone, and we don’t mean that as a compliment. What we do mean as a compliment, though, is that this casino has one of the most impressive lists of provider partners we’ve ever seen during our time reviewing casino sites. There are nearly 200 providers working with Mr Vegas, resulting in an enormous catalogue of well over one thousand online slots and games to play with. If the site were to get a design overhaul, it would be able to compete with the very best players on the market. Having said that, though, there’s little that you can do here that you can’t also do at Video Slots. Mr Vegas isn’t so much a Video Slots sister site as it is a Video Slots twin. We suppose the upside of that is you can be sure of enjoying one if you’ve enjoyed the other.

Mega Riches

Video Slots has been online since 2011, and Mr Vegas has been around for almost as long. We’d given up hope on ever seeing any more Video Slots sister sites, so you can imagine what a shock it was to us and everybody else in the iGaming industry when Mega Riches showed up in the middle of 2024. Our brief hopes that Videoslots Limited might have come up with a new design idea for its casinos were swiftly dashed when we saw the Mega Riches homepage, though – it uses the same old template-based design, which means it looks far older than it is. In better news, the casino comes with all the things you presumably already enjoy about Video Slots, including generous guaranteed bonuses and a portfolio that contains thousands of slots and games. It’s not quite as big as Video Slots is in that respect, but it’s bound to grow as time goes on.

VideoSlots News

2nd March 2025: Variety may be the spice of life, but when it comes to divisive opinions of casinos on Trustpilot, it can only add to the confusion of prospective players. This week, Video Slots’ Trustpilot page saw an entire spectrum of opinions, ranging from glowing praise for its game selection and customer service to outright frustration over deposit issues and perceived fairness. While some users reported smooth withdrawals, a vast selection of games, and engaging promotions, others voiced concerns over lost deposits, delayed responses, and what they believed to be underwhelming slot performance. Among the most positive experiences, several players highlighted the site’s reliability when it came to payouts, with some describing withdrawals as quick and hassle-free.

Others praised the customer support team for being responsive and efficient, particularly through live chat. The Battle of Slots feature also received commendation from players who enjoyed the competitive element it brings to slot gaming. Regular promotions such as the Weekend Booster and daily bonuses were also cited as attractive features that kept players coming back. However, the feedback was far from unanimous. Some users described issues with deposit verification, claiming they struggled to get funds credited to their accounts despite providing evidence of transactions. Others raised concerns about gameplay, stating that win frequency felt lower than expected and questioning the fairness of the site’s return-to-player rates. Frustration over verification processes was another common theme, with players claiming they were asked to provide additional documentation at inconvenient moments, delaying access to funds. As with many online casinos, the mixed reception reflects the differing experiences of players, with some finding Video Slots to be a solid and entertaining platform, while others left feeling dissatisfied.

1st February 2025: The next generation of online video slots arrived with the game Gates of Hellfire, now available at the Video Slots sister sites. Gaming Corps has taken a different approach with this release, replacing traditional pay lines and reels with a battle-driven format where wins are earned by taking down monstrous enemies. The gameplay takes place on a 5×5 grid, where each spin summons a horde of creatures that must be defeated using weapons appearing on a separate reel below. Instead of matching symbols, players wield an arsenal of destructive tools like shotguns, crossbows, and rocket launchers, each affecting the battlefield in different ways. The bigger the enemy, the larger the potential prize, with the toughest boss capable of paying up to 5,000x the bet. The game comes with high volatility, an RTP of 96.02%, and a betting range from 0.10 to 50 per spin.

The bonus round, triggered by collecting scatter symbols, expands the grid to 6×7 and pits players against three bosses in a sequence, with health points determining how long they can last. The game also offers an Ante Bet option, boosting the odds of triggering the bonus round by adding a scatter symbol per spin at an increased stake. Those looking to jump straight into the action can opt for the Feature Buy, purchasing direct access to the bonus round or a single showdown spin against the final boss for a chance at the top prize. The combination of fast-paced combat mechanics, unique payout structure, and visually intense design ensures you’ve never spun a slot quite like this before!

4th January 2025: In a major shift in the iGaming landscape, the VideoSlots sister sites are now part of the Immense Group which brings all the well-known platforms together under a freshly established umbrella. The long-standing name has evolved from a single casino concept launched in 2011 into a collection of multiple brands, including Mr Vegas, Kungaslottet, Mega Riches, DBET and VideoSlots, all of which will continue to operate under their original names. This makeover aims to channel the unique spirit of each gaming platform while aligning them within a newly created corporate framework that seeks to pave the way for growth. By introducing a distinct overarching structure, leadership hopes to unlock potential in every brand without compromising the core culture that drove success from the start. The appointment of seasoned professional Jesper Kärrbrink as CEO of the new Immense Group AB holding company marks another bold step in the endeavour to streamline operations and broaden horizons.

Kärrbrink, who previously held leadership roles at Mr Green, Svenska Spel, and Internet Vikings, brings a track record of guiding gaming businesses towards continued progress. According to co-founder Alexander Stevendahl, changing the identity to Immense Group perfectly represents the ambition to keep evolving across numerous markets. The transformation consolidates the entire roster of established gaming websites under a single banner that anticipates new directions without straying from its heritage. With the arrival of Kärrbrink at the helm, the rebranded entity is poised to adapt to unfolding industry trends and maintain its drive to continue thriving. The idea is to keep pushing boundaries in ways that resonate with a broad player base, ensuring each site retains its unique feel but embraces a shared leadership vision.

1st December 2024: Animal-themed slot games aren’t quite as popular as they used to be, but Jaguar Drop still made plenty of waves when it landed in the game libraries of the Video Slots sister sites. Push Gaming’s latest release offers players an adventurous journey set in an ancient Aztec jungle. The game features a 5×5 grid framed by stone monuments and lush surroundings, creating an immersive setting. Players aim to land six or more matching symbols anywhere on the grid to form winning combinations, triggering cascades that can lead to multiple wins from a single spin. The slot introduces coin symbols that act as scatters; collecting six or more activates the Free Drops feature, where only coin symbols and special enhancer symbols appear. These enhancers—Boost, Heart, and Collector—bring unique abilities that can greatly increase winnings.

For instance, the Boost symbol applies multipliers to adjacent coins, while the Heart symbol grants extra lives. Another interesting aspect is the Second Chance feature, which can randomly trigger when four or five coin symbols land, removing regular symbols to potentially reveal more coins and trigger the bonus round. During the Free Drops feature, the count resets to six when a full row of symbols is completed, and multipliers rise with each additional full row, offering the potential for substantial rewards. With medium volatility and a maximum win potential of 10,000 times the bet, Jaguar Drop may not be the most intense game from Push Gaming, but it delivers engaging gameplay and ample opportunities for wins. Though the base game lacks complex features like multipliers, the frequent win spins and the innovative Free Drops bonus keep the action lively.

4th November 2024: One of the editors at Ask Gamblers recently shared insights on the Video Slots sister sites, complemented by feedback from the user community. The review praises the platform’s expansive library of over 7,000 games and its accessibility through multiple filters that aid user navigation. However, it’s not without its flaws; the platform charges for multiple withdrawals within the same day, after the first free one. This aspect has been noted as a minor gripe among an otherwise favourable view. The editor underscores the welcoming feel of the casino, which is mirrored in the usability of its website. Navigation between the games is seamless, facilitated by a well-organised menu structure. According to both editor and user reviews, Video Slots excels in creating an engaging environment, further evidenced by its high ratings on AskGamblers where it enjoys an enviable position with both editorial and community approval. Users particularly appreciate the diversity of payment methods available, ensuring flexibility regardless of geographic location.

The review also notes that the casino’s commitment to responsible gaming is highlighted through various tools that assist players in managing their gaming habits effectively. These include options to set limits on deposits, losses, and wagering, alongside features like reality checks and time-out periods. The customer support system also earns praise for its efficacy, available via multiple channels including a responsive 24/7 live chat service. In conclusion, Video Slots continues to hold a strong appeal among the online gambling community, marked by a high repute within the AskGamblers forum and its near-win in the Best Casino category of the AskGamblers Awards.

6th October 2024: On the Video Slots blog, it was recently announced that the casino has joined the Betting and Gaming Council (BGC), a key body representing the UK’s regulated betting and gaming sector. The casino brand operator, Videoslots, known for its expansive game library and innovative player experiences, operates three brands in the UK: the flagship Videoslots.com, the rapidly growing MrVegas.com, and the newly launched MegaRiches.com. By becoming a BGC member, Videoslots is aligning itself with the council’s initiatives aimed at promoting a sustainable and safe gaming environment across Great Britain. CEO Alexander Stevendahl was palpably enthused about the partnership, emphasising the company’s commitment to working with other industry stakeholders to ensure a responsible gaming culture. Newly appointed BGC CEO Grainne Hurst welcomed Videoslots, highlighting the organisation’s vision to foster a world-class, trusted betting and gaming industry.

The BGC’s influence is substantial, representing over 90% of the regulated sector, supporting 110,000 jobs, and contributing £7.1 billion to the UK economy. Videoslots’ inclusion is seen as a positive step in helping the industry continue to thrive while maintaining high standards of player protection and sustainability. With millions of people across the UK enjoying betting each month, the majority do so responsibly, and Videoslots is poised to contribute to this through its membership in the BGC. This partnership reflects the casino’s broader goal of ensuring an enjoyable and secure environment for its players, while supporting the economic and regulatory framework that the BGC upholds. If you only want to play on sites which advocate responsible gambling, you won’t go far wrong joining any of the Video Slots sister sites.

1st September 2024: The list of Video Slots sister sites has recently expanded with the introduction of Mega Riches casino, which has recently become an official betting partner for West Bromwich Albion for the upcoming 2024/25 season. This new venture, which is operated by Videoslots Ltd—a seasoned player in the online gambling industry—ensures that Mega Riches’ logo will be prominently displayed on the back of both the men’s and women’s team kits throughout the season. Mark Miles, Managing Director of West Bromwich Albion, was enthusiastic about Videoslots Ltd continuing their collaboration with the football club. He made a point of articulating the importance of the partnership in providing substantial support to the club’s teams and was palpably optimistic about a fruitful relationship in the forthcoming season.

Marco Trucco, Chief Marketing Officer at Videoslots Ltd, also reflected positively on their previous engagements with the club through another brand last season and anticipates an exciting series of fan engagements and prize giveaways under the Mega Riches banner. Mega Riches is setting out to foster a strong connection with the club’s supporters by introducing initiatives like hospitality giveaways, tickets, and signed merchandise, along with exclusive content aimed at elevating fan experiences. This partnership with West Bromwich Albion not only marks a significant step in the casino’s market presence but also affirms Videoslots Ltd’s ongoing commitment to promoting responsible gambling. This partnership promises to uphold a safe and enjoyable environment, ensuring that both players’ welfare and fan engagement are maintained at high standards throughout the sporting season.

5th August 2024: The Video Slots sister sites have recently become host to Eldritch Dungeon, a hybrid game that fuses the aesthetics and intensity of an RPG game and the win potential of a video slot. Developed by Print Studios, Eldritch Dungeon is a cluster pays game that uses an 8×8 grid, presenting itself not just as a slot but as a borderline tabletop RPG adventure. This game is set on a dungeon floor with gameplay evolving through passageways that lead to various fight levels and ultimately, a treasure room for final bonuses. This inventive slot introduces players to a quest-like experience where understanding the rules reveals the game’s complexity. Players have companions like the Wild Warrior, Arcanist, Ranger, or Mauler, each bringing unique abilities to the gameplay.

Eldritch Dungeon operates on a high volatility model, promising a maximum win of up to 20,000 times the stake, with bets ranging from 10p – £50. The game’s RTP varies, largely influenced by feature buys and the choice of companion, but generally starts around 96.1%. In terms of gameplay mechanics, winning in Eldritch Dungeon relies on forming clusters of 5 or more symbols, triggering cascades that continue until no more wins are possible. The main features, such as the Dungeon Battle Bonus and the Treasure Hall Spins amplify the intensity of the adventure of this slot; during the base game, the Wild Warrior battles enemies hidden under symbol positions, unlocking power relics and spectral effects that significantly impact gameplay. The culmination of the dungeon experience occurs in the Treasure Hall Spins, where players aim to merge coins to amplify their rewards, with potential payouts expanding dramatically if The Old One is defeated during the Dungeon Battle.

7th July 2024: TalkSPORT recently reviewed the hit online slot game, Assassin Moon, recommending Video Slots as one of the top online casinos for wagering on this exciting title. Developed by Triple Edge Studios and Games Global, Assassin Moon offers a theme reminiscent of a James Bond adventure. The game features 5 reels and 25 paylines and packs a considerable win potential punch with its high volatility math model and RTP of 96.08%. Players can place bets ranging from £0.10 to £20 per spin, which may feel like a limited betting range to some high rollers but casual spinners can have plenty of fun while getting this reel set in motion.

Assassin Moon boasts the Link & Win mechanic which activates when players land 6 – 14 Link & Win symbols, when this number of bonus symbols land, they lock in place and trigger the re-spin bonus feature. With every new appearance of a Link & Win symbol, the re-spin count resets to three to give spinners more chances of winning one of the four fixed jackpots. The best outcome after triggering this feature is winning the Mega Jackpot, which pays 5,000x the total bet, but regardless of what you win, the feature concludes when no more respins are available or when all 15 positions are filled with Link & Win symbols. The game is also equipped with a FS game, which grants 10 free spins when triggered. These free spins play out with the three middle reels merged, which creates a giant 3 x 3 symbol block.

9th June 2024: Casino Guru recently dug deep into the operational framework and the customer feedback for Video Slots and gave the site a glowing review and an almost peerless 9.8 / 10 safety index rating. The review mentions that Video Slots Casino, established in 2011 and owned by Videoslots Limited, boasts impressive annual revenues exceeding £100,000,000. This financial robustness contributes significantly to its high safety index, reassuring players that if they win big, the platform has enough money set aside to facilitate withdrawals without hesitation. The platform also received commendations for its extensive game library, featuring titles from nearly 200 developers including industry giants like NetEnt, Microgaming, and Playtech. This vast selection ensures that players have access to a diverse array of games, from slots and table games to live dealer experiences and more niche offerings like crash games and scratch cards.

In addition to its robust game library, Video Slots Casino is also noted for its comprehensive licensing and diverse payment methods. This flexibility in banking methods, combined with the absence of withdrawal limits for major currencies like GBP, EUR, SEK, and DKK, ensures that members of the platform are almost limitless as they explore and enjoy the site and its iGaming wares. Customer feedback has also played a crucial role in Casino Guru’s assessment. Video Slots Casino has accumulated positive reviews for its user-friendly interface, responsive customer support available 24/7 in multiple languages, and fair Terms and Conditions. The casino has received a low number of complaints relative to its size, indicating a generally positive player experience.

13th May 2024: This week, the Video Slots sister sites launched a brand-new Viking-themed slot game, which attacks the historical genre in a way never before seen in the slot format. It’s a cinematic feast for the eye that will make even the dead spins feel like winning ones. The Mighty Viking slot, developed by RAW iGaming, offers an intense gaming experience with its high volatility and the potential for up to 7000x the stake. Launched on 9th May 2024, this game features a 5-reel, 7-row layout and an RTP range of 90% to 95.51%. Players can enjoy various features such as Cascading wins, Mega Symbols (3 x 3), Multipliers, Respins, and the Valhalla Free Spins bonus round, which adds the potential for substantial rewards. The game’s Viking theme is vividly brought to life with striking graphics and immersive gameplay, transporting players to the world of Norse warriors and epic conquests.

The free demo version available via several sites allows players to explore the game’s mechanics and features without financial risk, providing a taste of the thrilling Viking adventure that awaits. The combination of high volatility and multiple bonus features ensures that each spin holds the potential of significant payouts, making Mighty Viking a compelling choice for slot spinners with a love for high-octane games. As the game becomes available across more online casinos, it is poised to make a significant impact in the slot gaming community, offering a fresh and engaging experience that stands out in the crowded market. The Mighty Viking slot’s unique blend of historical theme, innovative features, and high-potential rewards make it a must-try for anyone looking to embark on a legendary adventure.

16th April 2024: This week, the Video Slots sister sites spotlighted the new slot game, Scatters Matter, which, as the name suggests, places plenty of emphasis on scatter symbols as a key component of the gameplay. The game stands out for its intriguing mechanics and the pivotal role that scatter symbols play in unlocking the main features and bonuses. The game unfolds on a 7×7 grid where wins are generated through a unique system: matching four or more gems with a corresponding Scatter Magnet; this departure from traditional pay-lines offers a distinct gameplay experience. Scatters Matter is set against a simple background that changes colours from red to blue to green and gold, providing a visually appealing environment as players engage with the game. The base game and its features are designed around the concept of collecting gems, with a variety of special symbols including the Blank Exploder which clears spaces for potential wins, and Scatter Magnets that attract matching gem symbols to create wins.

The game operates with a medium-high volatility and offers multiple RTP options, with the default set at 95.60%. Players can start with bets as low as 0.2, going up to 200, and the maximum win potential is up to 10,000x the stake. Among the game’s numerous features, the Free Spins mode stands out. Triggered by three or more scatter symbols, it removes blank symbols and can introduce multipliers up to 15x for wins involving the selected coloured gem. Additionally, the Free Spins round benefits from swathes of Sticky Magnets and Multipliers which remain active and can accumulate value throughout the duration of the free spins, enhancing the win potential significantly.

Can Video Slots Be Trusted?

★★★★★

Video Slots is a 5-star trusted casino.

1. Licenses and Fines	Videoslots Limited holds UK Gambling Commission licence 39380, but agreed to pay a settlement of £2m in mid-2023 after accepting that it had broken customer interaction and anti-money laundering rules.
2. Accepts UK players?	It’s an international casino, but it’s open to UK players.
3. Trustpilot Score	3.0 out of 5.0 (>1500 reviews).
4. Operator Name & Location	Home for Videoslots Limited is the regulated territory of Malta.
5. Bonus Terms	Bonuses at Video Slots are subject to a standard x35 playthrough requirement.
6. Customer Support	Players can request a call from the casino, send an email or use live chat.
7. Withdrawal Speed & Options	Immediate fund transfer for e-wallets, 3-5 days for bank transfers and debit cards.
8. Number of Sister Sites	Mr Vegas and Mega Riches are the only other members of the Video Slots sister sites family.
9. Games portfolio	Close to nine thousand games, mostly slots but also live casino games and scratch cards.
10. On GamStop?	Video Slots is on GamStop.
Overall SCORE >	★★★★★ – 5/5 Stars

Video Slots Review 2025

Video Slots was launched by Videoslots Limited more than a decade ago. The site began in Sweden but reached the UK in 2011. We’d humbly suggest that it hasn’t seen a fresh lick of paint in all that time. The style of the Video Slots website is decidedly “early 2010s,” with tiny graphics and a dated layout. Casino sites only get one chance to make a first impression, and the first impression made by Video Slots isn’t a great one. We accept that looks aren’t everything, though, so let’s look a little deeper into this unashamedly retro casino website.

You might want to zoom in on your screen or fetch your reading glasses before you start using Video Slots. The thumbnails for the casino games are tiny, and the links aren’t much bigger. Once you’ve accustomed yourself to the tiny sizes, though, you should find that everything is where you’d want or expect it to be. All of the customer assistance and service information is right at the top of the Video Slots homepage. The next menu bar down contains navigational links for the gaming section and promotions. Information about upcoming on-site tournaments is next on the list after that, and further information about promotions is over to the right. Continue scrolling down, and you’ll find clickable options for all of the site’s various accepted payment methods right at the bottom. Everything at Video Slots is in plain sight save for the terms and conditions of its welcome offer, which are a click away from where they probably ought to be. That’s enough said about design, so let’s talk about the welcome offer.

Video Slots Welcome Offers

As is the case with most modern online casinos (although we hesitate in calling the Video Slots sister sites “modern”), Video Slots offers a matched deposit as a welcome offer. First deposits at the site are matched at 100% subject to a minimum of £10 and a maximum of £200. To avail themselves of the offer, players must first make the deposit and then navigate to the “My Bonuses” section of their profile to accept the associated terms and conditions. Those conditions note that the wagering requirements attached to the bonus funds are “only” x35, which is actually about the average across the industry. Players should note that the bonus funds can’t be used on slots or games that offer progressive jackpots.

In addition to the matched deposit bonus, new players at Video Slots are welcomed with eleven free spins on the legendary online slots game Starburst by NetEnt. Unlike the bonus funds, this bonus is automatically allocated to a new player’s account once they’ve made their first deposit. All winnings generated by these free spins come with no strings attached, so whatever you win from them is yours and can be withdrawn as cash immediately.

Ongoing Promotions

There aren’t any big promotions on hand at Video Slots save for the welcome offer and the free spins that come with it. In fact, some of the features touted as promotions on Video Slots might not be seen by some people as promotions at all. A classic example of this is the “Weekend Booster.” 0.5% of all winnings you make at Video Slots are stored in a “vault” and then released on the Friday of the following week to provide a “boost” to your weekend bank balance. Video Slots believes that this gives players better control over their gaming budget, although it isn’t clear how or why they believe this. The “promotion” is automatic, but players are free to opt out of it by making manual withdrawals of the remaining amount through their account page.

Aside from the strangeness of the “Weekend Booster,” Video Slots offers “The Wheel of Jackpots.” Players can qualify for a spin of one of the site’s nine exclusive wheels by winning “trophies” as they complete certain activities on the site. The trophies generate XP like a video game, and the more XP you have, the more valuable the prizes on the Wheel of Fortune are. This is as close as Video Slots gets to offering a VIP reward system because it’s a means of giving extra to players who stick around and play regularly at the site.

What are the Pros and Cons of Video Slots Casino?

Pros: It’s easy to know where to start with the positives at Video Slots. The casino works with over 150 providers and has a catalogue of nearly nine thousand games. Most online casinos – even the really big ones – can’t compete with that. Other points that go in its favour are the fact it has multiple licences, its three-pronged customer support, and the clarity of information it provides regarding withdrawals and deposits. 

Cons: It’s the design. The biggest thing holding Video Slots back compared to all the top online slots websites out there is the site’s horrible design. It’s in desperate need of an update, and until it gets one, players are likely to write it off without giving it the attention it arguably deserves. Web design doesn’t have to be expensive, and so it’s baffling that a casino network company allows its most important product to fall so far behind the times. A new look and a long-term VIP reward program would make this a world-class online casino. 

Featured Slots and Casino Games

When we came to Video Slots to write this review, the casino boasted of having +7900 games in its library. With a collection that large, where do you even start? The answer can be found on the homepage, where clicking the “popular” button will tell you what’s hot and what’s not at Video Slots right here and right now. Amazingly, even though all that choice exists, the top slots at Video Slots are likely to be very familiar to almost all of them. 

Bigger Bass Bonanza: The fishing genre of slot games is now officially out of control. It was a fun novelty when Fishin’ Frenzy was released, but now there are hundreds of them, and there are even entire online casino sites devoted to them. Bigger Bass Bonanza is Reel Kingdom’s sequel to Big Bass Bonanza. It takes the layout of the slot out to 5*4 with twelve paylines and combines multiplier wilds and “multiplier” trails within the free spins bonus feature. The “catch a fish, win a prize” hook is as alluring as ever, and the slot offers 95.67% RTP with high volatility. 

Book of Dead: We’ve written about Book of Dead by Play ‘n Go so many times at this stage that it feels like a member of our own family, and it likely feels the same way to many of you. The Egyptian-themed slot feels like it’s been around for as long as the ancient Egyptians were, but it’s only been with us since 2016. During that time, it’s set the standard for what “book of” slots should play like. All you need is an expanding symbol contained within the free spins feature, and you’re up and running. You need to stay patient if you want to get the most out of this slot, though – it combines high volatility with 94.25% RTP, and that’s too stiff a deal for some. 

Wanted Dead or a Wild: The name of this Western-themed Hacksaw Gaming slot might contain the clumsiest pun in the history of online slots, and that’s really saying something. What it also contains is a highly volatile, highly active cluster pays system and a battle feature. From expanding symbols to multiplier free spins and sticky wilds, something out of the ordinary happens on almost every spin in this slot. It feels more like a video game than a traditional online slots game, so try to remember that you’re playing for money! RTP is 94.55%. 

From browsing the categories at Video Slots, you’ll note that the casino also offers jackpot slots, card games, instant win scratch cards, a fairly well-staked live casino, and an “other games” section that sounds exotic and mysterious until you find out that it’s mostly full of Slingo games. 

Deposit and Withdrawal Methods

All of the payment options used to be highlighted by their logos at the bottom of the Video Slots website. We’re not sure why that isn’t the case anymore – it was an odd thing to get rid of when the casino doesn’t seem to be making any other updates to its website – but fortunately, we can still confirm the options. They begin with familiar names like Visa and Mastercard Debit, then quickly progress to PayPal. PayPal is just one of a clutch of e-wallets accepted at the site – the list also includes EcoPayz, Euteller, Neteller, Neosurf, and many more. You can even use Klarna’s pay later service if you wish, but please note that not all options are necessarily available in the UK.

We’re happy to report that Video Slots supports instant withdrawals for some transaction methods. Skrill, Neteller, EcoPayz, and PayPal should all be instant. Bank transfers are the slowest route to getting your money back, with an average wait of 5 business days, and debit cards take the standard 3-5 days.

Customer Support and License

All the customer support options you could hope for are easy to find at the top of the VideoSlots website. Click “phone” to receive a call from the casino’s customer support team, hit “chat” to start a live chat, or select “support” to see the FAQ section or send an email.

Video Slots is covered by a variety of licencing agents and regulatory bodies, including the UK Gambling Commission (39380), the Malta Gaming Authority (MGA/CRP/258/2014), the Swedish Gambling Authority (18Li7373) and the Danish Gambling Authority (18-0650512). The casino’s UKGC licence isn’t clean. The company paid £2m to avoid a fine in June 2023, further details of which can be found in the table further up this page. Nevertheless, the licence remains in force, and also applies to the Video Slots sister sites.

Video Slots – The Verdict

If Video Slots wasn’t so ugly, it would probably be one of the most popular online casinos in the UK. We know that it’s wrong to judge a book by its cover, but everybody does it to some extent, and the judgement you’d pass on Video Slots based on a first impression is that it’s old and tired. The reality is that it’s nothing of the sort. It’s worth putting up with the dated style of this casino for the fantastic content that it offers – you’re very unlikely to find a more extensive collection of casino games anywhere else save for the two  genuine Video Slots sister sites that currently exist.

What are players saying about Video Slots?

Here are our condensed / readers digest summaries of recent player reviews of Video Slots.

• 22-Jan-2025 by Fiona:
  Absolutely shocking experience. Made multiple deposits, and the money was gone in minutes without ever going above my initial deposit. £100 disappeared in 12 minutes on 60p spins, £130 was gone in 10 minutes on £1 spins, and £140 vanished in 8 minutes on £1.20 spins. This site feels like a complete scam. – source: Trustpilot
• 22-Jan-2025 by Keith:
  Do not use this site! I’ve had an account for years and initially had no issues. Recently, I made a small deposit, won, and withdrew. Despite being fully verified, my account was suddenly restricted, and three weeks later, there’s still no explanation. Customer service just keeps giving excuses. Avoid this fraudulent site. – source: Trustpilot
• 20-Jan-2025 by Samuel:
  I received excellent support from Erik. He was polite, patient, and very helpful. Top-notch service! – source: Trustpilot
• 16-Jan-2025 by Asiakas:
  Zack from customer service was brilliant. He was friendly, efficient, and quickly resolved my issue. Great support. – source: Trustpilot
• 18-Jan-2025 by Steve:
  This is a great site with loads of games and very fast payouts. I’ve had no issues at all and even won £500–£600 on small stakes. I’ve set a weekly limit for myself, and it’s been a positive experience overall. A tip for players: don’t stick to a single game that’s not paying—keep switching to find better bonuses. – source: Trustpilot
• 17-Jan-2025 by Pedro:
  I had a simple issue that dragged on for too long, but fortunately, Yasmine helped me out and resolved it quickly without overcomplicating things. Thank you, Yasmine! – source: Trustpilot
• 15-Jan-2025 by MJS:
  Terrible experience. The slots take forever to hit features, and even when they do, the payouts are far lower compared to other sites. The return-to-player percentages seem shockingly low. This is by far the worst slots site I’ve ever used. Avoid it at all costs. – source: Trustpilot
• 14-Jan-2025 by Jack:
  I had an issue with my account being deactivated while it still had money in it, and I couldn’t withdraw. Yasmine was amazing—she resolved it quickly and helped me access my funds just in time for my birthday. Outstanding service! – source: Trustpilot
• 10-Jan-2025 by Eddie:
  This is the worst casino I’ve ever encountered. I’ve lost thousands over a few months without any significant wins. Avoid this site —they will just take your money. – source: Trustpilot
• 09-Jan-2025 by Cezar:
  One of the worst online casinos I’ve ever used. The customer service is non-existent, and the return-to-player percentages are abysmal. If you value your mental health and want to enjoy gambling, stay away from this platform. – source: Trustpilot

Videoslots – A Deeper Dive

Video Slots is an online casino that was first created in 2011, its headquarters are based in Malta, and it has multiple gambling licenses. The casino has licenses from the Malta Gaming Authority, the Swedish Gambling Authority, the Gambling Commission of the United Kingdom, the Danish Gambling Authority and the Italian Gambling Authority. In 2017, Video Slots purchased technology from PKR, which gave the site access to the unique 3D technology that creates avatar-like characters that play around a virtual poker table. Video Slots CEO Alexander Stevendahl claimed that this technology purchase would allow them to launch their own 3D product under the Video Slots name and brand rather than the PKR name.

The Video Slots casino site has a news and updates section featured on its main site which is regularly updated and has archives that date back to April 2021. The posts that can be found under this section of the site include featured games, winners of the week, as well as sitewide events that are taking place. This news section informs players of events that are taking place on the site, such as the ‘Battle of the Month’ that changes every month so players can enjoy different promotional games. The winners of the week posts also encourage their players to continue gaming as they can be in with the chance of winning a jackpot, just like the lucky players in the news articles. Many online casinos have an online news section, which is a great feature to have as it means that their returning players have easy access to all of the updates and news for the site, which will inform them of all new games and promotions.

Video Slots Awards

Thanks to the history of Video Slots and its success, as well as its wide range of games and technology, it has been given many different awards at many awards events. The list of awards Video Slots has received starts in 2015, when they received both the awards for Best Online Casino Award and Best Gaming Experience Award at the Casinomeister Awards. Then, in 2016, they were presented with the Best Slots Operator Award at the Gaming Intelligence Awards. 2017 might have been one of the best years for Video Slots, receiving the award for Gaming Intelligence HOT 50 CEOs at the Gaming Intelligence Awards, the Compliance and Regulated Markets Idol of the Year by iGaming Idol, the Trusted Affiliate Award at the GAFFG Awards, and finally the Best Casino Award at the Casinomeister awards. But it does not stop there – in 2018 they received the Best Slots Operator Award at the 11th International Gaming Awards, and both the Best Casino Award and the Best Gaming Experience Award at the Casinomeister awards. Finally, in 2019 Video Slots were given the awards for Great Place to Work (Operator) at the 12th International Gaming Awards, the Customer Service Idol of the Year from iGaming Idol, Leader of the Year in Casino Operator at the SBC Awards, and the best until last, Best Online Casino of The Decade Award at the Casinomeister awards.

Not only are Video Slots well versed in receiving awards, but they also hosted their very own awards show in 2017, named the Video Slots Awards. The awards were chosen by a panel of Video Slots’ senior executives, and the Game of the Year award was chosen by Casinomeister.

Video Slots Sponsors and Adverts

In 2018, Video Slots became the official partner of the Malta Handball Association (MHA). This meant that Video Slots would sponsor all of the senior national leagues, and the logo would feature on the official website, as well as the social media pages, and will see branding at game matches. Many online casinos tend to sponsor sports teams or events as the target audience sometimes correlate, and the CEO of Video Slots mentioned that they are always “looking for ways to promote local enterprise, culture and sporting bodies”. There are unfortunately no television adverts for this casino.

Video Slots on Social Media

There is an active Facebook page for Video Slots that has over 7k page likes. This Facebook page shares regular casino content such as promoted games and offers that allows their Facebook fans to interact with the page. Also, there is a theme running through this page, which may be repeated on the site itself. Each day of the week has a special theme, so there is ‘Epic Thursdays’, ‘Mystery Fridays’, and ‘Frenzy Mondays’. This is an interesting way to keep players coming back on each day that has a specific promotion and helps the site create a clear theme for its promoted games.