Can Casino 2020 be Trusted?
Casino 2020 is a 4 Star trusted casino, here’s why
|1. UKGC License||YES – License No.2091 – In Touch Games Ltd|
|2. UKGC Fines||FINED – £2.2m in May 2019 for AML failings.|
|3. Customer Service||POOR – Virtual Live Chat and HELP support to 84903. Not easy to speak to Human agent.|
|4. Trustpilot Score||AVERAGE – 2.0 / 5 from 41 Player Reviews|
|5. Company Location||TRUSTED -In Touch Games, Casino 2020’s operator, is based in the UK, near Birmingham.|
|6. Visible Terms||YES – T&C’s are clearly marked on promotions|
|7. Do they pay?||YES – There are no commonly reported issues with a player who wins payments.|
|8. SSL Secure||YES – This website is SSL secure|
|9. Wagering Requirements||OK – Most promotions have the standard 40x WR.|
|10. Gamstop links||YES – Gamstop is clearly visible in the sitewide footer|
|Overall TRUSTSCORE>>>||★★★★★– 4/5 Stars
Casino 2020 is Trusted
What are players saying about Casino 2020?
Here are our condensed / readers digest summaries of recent player reviews of Casino 2020.
- 19-Dec-2020 by Jane:
I’ve been waiting a long to receive my funds but no results yet – source: TrustPilot
- 18-Dec-2020 by Chill:
Limited slots, sneaky terms and customer service not good at all: I will never play here again – source: ReviewCenter
- 17-Dec-2020 by Daniel:
I have found that this is a scam site with all false claims of people winning big amounts. – source: TrustPilot
- 16-Dec-2020 by Arek:
I tried to contact customer service to cancel the wagering requirements, but it is really bad with no option to talk to an agent. – source: Facebook
- 15-Dec-2020 by Robert:
I won £63 on this site but received nothing and their customer care is the worst. – source: TrustPilot
- 02-Dec-2020 by Joeseph:
I have mixed experience at this site. My winnings were not credited to my bank account and when I contacted customer care, they told me that my bank has declined the payment. The payment is back in my account now and I am trying to withdraw it for the second time. I hope I will receive it this time. – source: TrustPilot
- 19-Nov-2020 by Sean:
I had a good experience at the site. I have won £1700 on the site and received as well. Customer care is extremely supportive. – source: Twitter
- 17-Nov-2020 by Daniel:
I won £409 on the site, but the customer support told me I can withdraw only £100 as it was part of some bonus. This is so ridiculous. The terms and conditions are so misleading. – source: Facebook
- 17-Nov-2020 by Kamila:
They are so stingy people. I wanted to withdraw my earnings and they asked for a number of things for that like my phone bill and identity proof and after showing they are now asking for more documents and the next phone bill. I will not recommend this casino at all. – source: TrustPilot
- 14-Nov-2020 by Ciaran:
This is not a trustworthy site. The wagering requirements are ever-changing with each bonus you play and you won’t be able to earn even a decent amount. This casino should get banned – source: TrustPilot
Casino 2020 online presence
Is Casino 2020, a gambling site created at the end of 2019 ready for the start of the new year, outdated now, with a timestamped brand that will only lead to them becoming more and more irrelevant? For a good online casino to thrive and grow as time moves on, an interactive customer base is crucial, and there are many ways an online casino can build and maintain interactive customers. First, there needs to be a strong social media presence; Casino 2020 has only a Facebook page, with a small total of just over 6,000 page likes and followers. Whereas a Twitter that shows off the ever-changing promotions could attract a better and larger audience.
Fortunately, their Facebook page is active, and shares regular posts about the promotions, offers, and games that are available on the site. The page shares their exciting, featured games, as well as the free spins that come with the game during the noted promotional period. You can also see the weekly Big Winner celebratory post, which will definitely entice any Facebook users into visiting the site to see if they could be a lucky winner too.
However, with less than five likes and shares on all of their recent posts, the interaction on this page is incredibly poor. So, with a low number of visitors to their Facebook page, does Casino 2020 have any other online presence that can help with their audience levels? Unfortunately, they do not. Another way brands like Casino 2020 could attract more customers is to have video advertisements, perhaps even a simple 30 second YouTube video showing the highlights of the best games and some featured gameplay could boost their interaction by a lot.
But, with a lack of social media accounts, television advertisements, or celebrity and brand sponsorships, this casino will soon be forgotten about, amongst all its other louder competitors. Since Casino 2020 has no real niche, it was arguably a bad choice to name their brand after a pretty dreadful year for most of the world. Perhaps the designers of the site thought that their casino would be the one and only good thing to come out of 2020, but now as we find ourselves at the end of 2021 (at the time of writing), it feels as if this casino will become more and more irrelevant as the years pass us all by.
Casino 2020’s distinctive name
Strangely, there is no casino online that boasts either the name Casino 2021 or Casino 2019, so maybe naming this website Casino 2020 was a smart move after all – with it being the only recent one of its kind. However, naming a casino after a year leaves no room at all for personality, creativity, or imagination, and means that the casino has no real theme to follow; this is not ideal for customers, since it appears quite boring and simple, and it does not appeal to any specific group of consumers. Since the name of this online casino also includes no keywords or phrases, it is not the most memorable or even very interesting, so other than experienced online gamblers looking for new platforms to try out, who would choose this casino over all the rest, and why?
As we advance into the future, this casino will likely not be at the forefront of people’s minds as being the most gripping and stimulating casino, and undoubtedly people will choose to pay their money into a more unique casino that grabs their interest and attention. On the other hand, since 2020 was such a monumental year for a large portion of the world (especially the UK where this casino is based), and people will always remember it for the events that took place over the course of the year, the name of this casino may stick around in memory for a long time and could draw people back to it because of that reason alone. Although, the simplistic theme of the site does not offer a lot in terms of charisma, and customers will likely turn to a casino they find joy in.
Casino 2020’s Online News page
The casino itself does have a handy Online Casino News page, that features at least one new post per month, keeping its regular visitors up to date with the site’s promotions. The news page includes articles that highlight the featured games for the month, with Sir Mixalot being the September 2021 game of the month. This game is also the main star of the Facebook page, so it is clear that the casino is drawing all of their attention to this particular game in the month of September. One of the two more recent news articles, both published on the 8th of September 2021, include a list of all the winners from the latest Hot Summer Spins campaign, that spanned across two weeks in August.
This list includes one lucky player who won 700 free spins! Perhaps this is why players keep returning to Casino 2020, thanks to the ongoing promotions that give the players the chance to be constantly winning. The news page is regularly updated, with the earliest article being posted in October 2019, welcoming the casino to the online gambling world. This shows their customers that although they are not present online elsewhere, they are still actively and consistently updating their site to make it fun, enjoyable, and relevant for the players.
So, as we draw to the end of 2021, with 2022 quickly approaching, how much life does Casino 2020 still have left to live? With its helpful and informative news section, which is regularly kept updated with the hottest promotions, it does have a high chance to maintain its current loyal players and customers. But with a rather significant lack of advertisement outside of the site, and only a small Facebook page, will they be able to attract new players to join their pre-existing catalog? It will be interesting to see how Casino 2020 keeps itself relevant in the realm of online gambling with the years swiftly moving ahead.
Casino 2020 Review
Casino2020, as the name suggests, is one of the newest casino additions to the year 2020 as it starts, with a huge amount of slots, table games, and video poker games being boasted on their site. Their online casino, being richly filled with games, is affiliated with various software providers on the internet, including most of the top tech software providers in the gaming industry like IGT, Microgaming, Amaya Gaming, Leander Games, NextGen Gaming Group, Realistic Games, 1×2 Gaming, NetEnt, and several more in this list.
Casino 2020’s website features a calm, blue theme, with a vast number of slots and other featured games being pinned on the homepage of their online casino including Lucky 7 Slots, Throne of Kings Slots, Viking Lightning Slot and Crown Duels.
A new update to the website in 2021 is the addition of a £41,368 mega jackpot ticker on the front page to appeal to players who want to win big.
Using the referral program of their online casino, you can win quite a substantial amount of money based on the winnings of your referred partner, along with various casino promotions that are currently active on their online casino, allowing players to win money.
Casino 2020 Welcome Offers
No Deposit Welcome Offer
New players will receive a randomised bonus up to £20 plus 20 free spins – all without the need to deposit! As usual terms and conditions apply and the thing to watch out for is that you don’t receive any bonuses until you are a verified player.
Deposit Welcome Offers
Players can claim up to £300 Welcome bonus on their site, which also includes more than 400 spins on selected slots that can be used to accumulate huge amounts of cash. All this is obtained by making an initial deposit of £10 or more in your online casino account, and while on the subject of making deposits, several methods are supported on their online casino for making deposits, which includes card payments, e-wallets like Neteller, Skrill, PaySafeCard, Mobile Payments, Apple Pay, PayPal, and GiroPay.
Looking at the small print, each of these free spins are worth 18p (random isn’t it?!) and the 1st deposit is 100% up to £100 and the 2nd deposit is 200% up to £200. 40x wagering applies.
Casino 2020 Screenshots
Casino 2020 sister sites
Cashmo casino is the first on our list of Casino2020 sister sites and is an online casino that was established recently in 2019, with a catalog of slots being featured on their site, along with a few video poker games and a handful of table games and scratchcard games being available on their site to play. Talking about slots, although Cashmo does not hold a very large number of casino games on their online casino, they do feature some high-tech slots like Slots 4 Kings, Game of Thrones Slot, Poppin Pizza Slot, Rainbow Riches, and Book of Dead slot. All these slots, along with other casino games are acquired from InTouch Games software.
Aside from their casino games, their payment options are quite limited as well, with Visa, Mastercard, Skrill, and PayPal being the only available payment methods.
A mobile casino compacted in the grips of your pocket, Pocket Win is a mobile casino that was established back in 2010 and is both owned and fully powered by In Touch games limited. This online casino is home to a large diversity of Slots, Bingo, Table Games, and Video Poker games, all of which can be played through an app, which can be downloaded from the Playstore and Appstore for Android and IOS devices respectively. Like the previously mentioned Casino2020 sister site, their online casino is also affiliated with various software providers, which is the reason for the diverse variety of games on their online casino in the first place.
Pocket Win also provides a £10 bonus on the first deposit, along with 30 free spins which can be used on selected slots to play and win. To deposit funds for this welcome bonus, players can use a variety of different methods, especially e-wallets like Ukash, Delta, Skrill, PaySafeCard, Visa Electron, PayPal, Maestro, and card payments as well.
Dr Slot’s current deposit offer is a £1,000 Welcome Bonus package with 120 Free Spins. This is spread over 5 deposits with 40x wagering. Dr Slot is a slightly surprising website in that when someone says the word “Dr” you expect medical, hospital-themed design right? Or perhaps maybe a cheeky doctor mascot for the website? Well not in this case, in this case, you are presented with a black website with a neon logo with a watermelon slot icon in the middle of the logo, so we don’t really understand the link with the design and Dr Slot, but lets go with it.
Mr Spin is an incredibly popular site in the In Touch Games family, at first glance, it looks like the mascot is Supported (you remember from kids TV in the ’90s?), but actually, it’s a haunted cat which is both hilarious and scary at the same time. Mr Spin comes with a 100% up to £100 welcome bonus to reel players into signing up and playing at their online casino site.
Bonus Boss is hot off the press as the latest Casino 2020 sister site by In Touch Games. Bonus boss is the most predictable branding of the group, as it seems to be loosely based on a Soprano’s style mafia/mob gang. Maybe this is a good idea in the marketing room, but in reality, do you like the idea of playing at the mob’s casino? Can you trust them to payout if you win? Let’s hope this is just a bit of a joke rather than a sneak peek behind the scenes of who really runs this group of casinos!
Slotfactory.co.uk is actually a game provider for In Touch Games, it’s not technically speaking a sister site for Casino 2020, but seeing as they’re licensed under the UKGC and often conceptualised in the shortlist of Casino 2020 sister sites, we’ve added it here for a good measure.
About Casino 2020
The Casino 2020 is operated by a company known as Touch Games Ltd, this company is operational within Europe and serves a lot of players through their casinos. The casinos use the best-designed website with modern services and also offer a good environment filled with graphics and animations on the website. The company manages all of the features that Casino 2020 is currently offering and also makes sure that all of these features are regulated. This company is also responsible for keeping all of the services under the rules that are issued by the government as well as the license provider to ensure no harm to the players is done in any manner. The policies of Casino 2020 also keep updating and the terms of the casino also change regularly to ensure that the players are playing legit online casinos.
Because Casino 2020 is operational in Europe and it falls under the rules and regulations provided by the government of Great Britain, this casino gets its license from the Great Britain Gambling Commission. The license provider plays a very important role in the popularity of a casino in the modern era and this license is one of the best licenses that Casino 2020 can get because it is extremely popular and trusted within Europe. The license provider does test all of the services that Casino 2020 has for its players, the license from this license provider is not easy to maintain as the license provider has some strict rules that the casino must follow to keep its license. The license provider also authorizes trusted and tested games from well-known game developers to prevent any kind of sketchy games to be available on the casinos using its license.
The Casino 2020 works with some amazing services that offer its games, security system, and more, within these services the casino also offers some services for player’s health. These services are known as Gam Stop and Gamble Aware, both of these services offer guidance as well as help to the players about gaming addiction and both of these services are free of cost. The players can also get basic details and information about gaming addiction through the Responsible Gaming tab that the casino 2020 promotes on its website. It is a quick and easy method to take precautions to prevent players from getting addicted to gaming.
The Casino 2020 does have a Facebook page that offers a good service for the players and also helps a lot for promoting new services within its player base. This social media account has a lot of players that follow and regularly visit it, the account also offers a good amount of information for the players to utilize, the players are also advised to ask for help from this account if they cannot access the website of the casino. This social media account is a fun and easy way to interact with the casino.
The Casino 2020 offers many quality games for the players to enjoy; these slots mostly include slots, these slots are tested for performance and fairness to ensure the players get to play stable and fair games on this online casino. The players can select their favourite games with the inventory of this online casino as it offers some amazing and popular slots of the industry.
Emerald Gold is an amazing slot that the gaming industry has to offer, this slot uses modern high-end graphics with an amazing art style. The Irish Themed design that this slot has to offer looks amazing and the colors used in this slot also has good quality, the slot icons offer silver bars, horseshoe, four-leaf clovers, and more.
The Cosmic Wilds slot offers a space-themed with good design and performance, the slot does not focus on the graphics as it uses basic graphics to create its icons. The slot does offer good performance for the players to enjoy and the background of the slot also looks good as the reels are transparent.
Touch of Lady Luck
Touch of Lady Luck slot offers a theme that includes amazing-looking icons of dragons, cats, and other customized icons. The slot offers a Japanese theme as the slot is designed to look like an entrance to a shrine and the edges of the slot show red pillars. The players get fair odds on the slot with good performance.
Lucky Gold Rush
The Lucky Gold Rush slot offers a theme that offers all of its icons within bronze colour with transparent reels, the slot does not have a custom background and offers only black colour. The theme of the slot is not implemented on all of the slots as the buttons and dials used on the reels are not customized
Hot Chilli Spinner
Hot Chilli Spinner slot offers a theme that is customized with different colours, the slot offers fine performance, and the different colours used on the slot keep the players from getting bored. The slot uses modern optimizations and the players can use this slot on their mobile devices.
Casino 2020 Key Information
|Support Email||[email protected]|
|Phone Number||01384 885045|
A good number of FAQs covering questions related to signing up, deposit, cash out, account, games, promotions, and verification are provided on the Casino 2020, these Frequently Asked Questions are very helpful for the players as it prevents the delay of contacting an agent from the customer services. The players may find it difficult to locate the questions that they are looking for because the website has listed these within the form of a list, the solution is easily understandable once the question related to the issue is found.
The players can contact the customer support services using the services mentioned on the website, the live chat service is the fastest and does not require the player to wait as it offers instant help. The players can also request calls to have a real-time conversation with an agent of the casino, the players can verify themselves by the Send ID option on the website.